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2011 Toyota Corolla

Owner reports · Recalls · Investigations

More warning signs than most Corolla years

Owner complaints for the 2011 Toyota Corolla are substantially higher than the model-year median of 129.

About this comparison →

When problems were reported

Mileage at the reported incident

194 reports with mileage · 390 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 418 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports2 fire reports23 injury reports

Structure complaints

22 reports
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50,000 miles · Sep 28, 2015
Air BagsSeatsStructureCrashInjury

I BROKE MY NECK DUE TO A FAULTY AIR BAG SYSTEM.. I HAD TO HAVE CERVICAL NECK FUSION, I AM LUCKY TO BE ALIVE.. I HAVE ALL PROPER DOCUMENTS STATING THE ACCIDENT. NO CRIMINAL ACTION NEEDS TO BE EXCERSIZED, I JUST WANT TO HOLD WHO IS RESPONSIBLE FOR THE DEFECTIVE ITEMS WHICH HAVE CAUSED ME A DRAMATIC LIFE CHANGE.. EMOTIONALLY AND PH…

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I BROKE MY NECK DUE TO A FAULTY AIR BAG SYSTEM.. I HAD TO HAVE CERVICAL NECK FUSION, I AM LUCKY TO BE ALIVE.. I HAVE ALL PROPER DOCUMENTS STATING THE ACCIDENT. NO CRIMINAL ACTION NEEDS TO BE EXCERSIZED, I JUST WANT TO HOLD WHO IS RESPONSIBLE FOR THE DEFECTIVE ITEMS WHICH HAVE CAUSED ME A DRAMATIC LIFE CHANGE.. EMOTIONALLY AND PHYSICALLY.. I WILL NEVER BE THE SAME, I HAVE TITANIUM RODS DRILLED INTO THE BOTTOM OF MY SKULL HOLDING IT TO MY SPINE..

NHTSA ODI #10778080

11,000 miles · Sep 3, 2015
StructureCrashInjury

GROSS SAFETY IGNORANCE BY TOYOTA. THE VEHICLE LOST POWER AND THE DRIVER BEHIND ME STRUCK ME. PROBLEM STARTED THE NEXT DAY AFTER THE SALE TRANSACTION. THIS IS MY SECOND COMPLIANT WITH NHTSA. ALL EXHIBITS ON THE FILE. I ASKED OTHER DEALERSHIPS TO FIX THE VEHICLE; THEY REFUSED TO PERFORM NEITHER TEST NOR INSPECTION DUE TO …

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GROSS SAFETY IGNORANCE BY TOYOTA. THE VEHICLE LOST POWER AND THE DRIVER BEHIND ME STRUCK ME. PROBLEM STARTED THE NEXT DAY AFTER THE SALE TRANSACTION. THIS IS MY SECOND COMPLIANT WITH NHTSA. ALL EXHIBITS ON THE FILE. I ASKED OTHER DEALERSHIPS TO FIX THE VEHICLE; THEY REFUSED TO PERFORM NEITHER TEST NOR INSPECTION DUE TO MANUFACTURE DEFECTS. I WAS SENT BACK TO THE TOYOTA CASE MANGERS WHO IGNORES THE SAFETY AND REFUSES TO PROVIDE RESOLUTIONS. AUDIO RECORDING ON THE FILE. I NOTIFIED THE SERVICER AND THE MANUFACTURE REP WHICH WAS THE TOYOTA CASE MANAGER ABOUT THE ONGOING PROBLEM. I SENT CERTIFIED REGISTERED LETTERS. BOTHE, THE MANUFACTURE REP AND THE SERVICER GAVE VERBAL GUARANTEES WHICH WERE BROKEN. THEY ARE FLIP-FLOPPING, THEIR VERBAL GUARANTEES AND PROMISES WERE BROKEN OVER AND OVER. THE VEHICLE HAS ONGOING PROBLEMS OCCURRING DAILY BUT IT IS COMPLETELY RANDOM. THE MANUFACTURE REP REFUSED TO INSTALL A CHAT RECORDER AND MONITORS THE VEHICLE SYMPTOMS, HE FUSES TO PROVIDE TECHNICAL INFORMATION ON THE ALLOWABLE TEMPERATURE BREAKS ROTOR DISK; EXCESSIVE BREAK PADS DUST BUILDUP, THE SERVICER REFUSES FURTHER TEST THE VEHICLE. THE SHORT TEST DRIVE WHICH THE SERVICER USES TO TEST THE VEHICLE IS INSUFFICIENT. TESTS ARE DURING THE RUSH HOUR AND SHORT DRIVEN DISTANCES. I OFFER TO PAY FOR THE TECHNICIAN TIME AND DRIVE THE VEHICLE OUTSIDE THE RUSH HOUR AND LONGER DISTANCE BUT IT WAS REJECTED AS WELL. MY COMPLAINT TO NHTSA HASNT BROUGHT TOYOTAS ATTENTION EITHER.

NHTSA ODI #10761157

33,000 miles · Feb 21, 2015
EngineEquipment Adaptive/mobilityStructureCrash

ON 2/19/15 AT AROUND 9:27 PM MY CAR WAS HIT BY A PICKUP TRUCK IN DOWNTOWN BELLEVUE, HERE IS WHAT HAPPENED 1. I APPROACHED THE INTERSECTION TO TAKE A LEFT FROM BELLEVUE WAY NE TO ENTER NE 7TH ST WHICH TAKES INTO THE LINCOLN SQUARE CINEMA PARKING LOT 2. I SAW THE RED SIGNAL (EXCLUSIVE LEFT ARROW) AND WAITED FOR THE LIG…

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ON 2/19/15 AT AROUND 9:27 PM MY CAR WAS HIT BY A PICKUP TRUCK IN DOWNTOWN BELLEVUE, HERE IS WHAT HAPPENED 1. I APPROACHED THE INTERSECTION TO TAKE A LEFT FROM BELLEVUE WAY NE TO ENTER NE 7TH ST WHICH TAKES INTO THE LINCOLN SQUARE CINEMA PARKING LOT 2. I SAW THE RED SIGNAL (EXCLUSIVE LEFT ARROW) AND WAITED FOR THE LIGHT TO TURN GREEN TO TAKE LEFT. MY CAR WAS FIRST IN LINE WAITING ON RED 3. ONCE THE LEFT ARROW TURNED GREEN I STARTED TURNING LEFT AND HALF WAY INTO THE ROADWAY A PICKUP TRUCK (DRIVING AT AROUND 45-50 MPH) HIT MY CAR ON THE FRONT PASSENGER SIDE (SIDE COLLISION) 4. WITH THAT IMPACT MY CAR WAS DRAGGED ABOUT 15 FEET AND HIT ANOTHER CAR, THAT WAS STANDSTILL AND WAITING TO TURN RIGHT FROM NE 7THST TO BELLEVUE WAY NE) THE IMPACT TO MY CAR WAS SO INTENSE POLICE OFFICER FILED A CASE AND INTERVIEWED WITNESSES AT THE SCENE AND CONCLUDED IT WAS OTHER GUY (PICKUP TRUCK) MISTAKE. HOWEVER, I AM SURPRISED WHY AIR BAGS DIDN'T DEPLOY? MINE IS FAIRLY NEW CAR, ONLY 3 YEAR OLD WITH 33K MILAGE. I BROUGHT IT BRAND NEW IN DECEMBER 2011 I AM TAKING THIS SERIOUS BECAUSE, FORTUNATELY MY WIFE IS NOT IN THE CAR WHEN ACCIDENT HAPPENED. HOWEVER, ME AND MY WIFE USUALLY GO EVERYWHERE TOGETHER, AND I CAN'T EVEN IMAGINE WHAT MIGHT HAVE HAPPENED IF SHE WAS SITTING IN THE FRONT PASSENGER SEAR. SO I WANT TO FILE A CASE AGAINST THE CAR COMPANY FOR SELLING ME A DEFECTIVE CAR. *TR

NHTSA ODI #10689769

30,000 miles · Dec 27, 2014
Air BagsStructureCrash

IT WAS A FOUR CAR PILE UP. A CAR THAT WAS TWO CARS IN FRONT OF ME SUDDENLY STOPPED AND CAUSE TRAFFIC TO COME TO A COMPLETE STOP, NOBODY WAS HIT AT FIRST. A BLACK TRUCK DID NOT REALIZE TRAFFIC HAD STOPPED AND HAD A LOT OF SPEED ON HIM AND CRASHED INTO A VAN THAT WAS BEHIND ME WHICH CRASHED INTO MY TOYOTA COROLLA WHICH CAUSED ME T…

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IT WAS A FOUR CAR PILE UP. A CAR THAT WAS TWO CARS IN FRONT OF ME SUDDENLY STOPPED AND CAUSE TRAFFIC TO COME TO A COMPLETE STOP, NOBODY WAS HIT AT FIRST. A BLACK TRUCK DID NOT REALIZE TRAFFIC HAD STOPPED AND HAD A LOT OF SPEED ON HIM AND CRASHED INTO A VAN THAT WAS BEHIND ME WHICH CRASHED INTO MY TOYOTA COROLLA WHICH CAUSED ME TO RUN INTO THE SUBURBAN IN FRONT OF ME. MY CAR AND THE VAN WHO HIT ME WERE TOTALLED OUT, BUT DURING THE WRECK MY AIR BAG NEVER DEPLOYED AND THE GUY WHO WORKED AT THE TOWING PLACE SAID HE DOES NOT SEE WHY MY AIR BAG DID NOT DEPLOY. HE SAID IT SHOULD HAVE DEPLOYED. *TR

NHTSA ODI #10668507

52,000 miles · Nov 20, 2014
Air BagsService BrakesStructureCrashInjury

I WAS APPROACHING A FOUR WAY STOP AT THE APPROPRIATE SPEED LIMIT OF 35MPH BEFORE THE IMPACT. AS I WAS GETTING CLOSER, I WENT AHEAD AND DECELERATED. I'VE HAD PROBLEMS WITH THE BRAKES IN THE PAST. AS I GOT CLOSER TO THE STOP SIGN, IN A BLINK OF AN EYE, I WAS BEING DRAGGED BY A LARGE CHEVY HEAVY DUTY TRUCK ACROSS THE INTERSECTION. …

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I WAS APPROACHING A FOUR WAY STOP AT THE APPROPRIATE SPEED LIMIT OF 35MPH BEFORE THE IMPACT. AS I WAS GETTING CLOSER, I WENT AHEAD AND DECELERATED. I'VE HAD PROBLEMS WITH THE BRAKES IN THE PAST. AS I GOT CLOSER TO THE STOP SIGN, IN A BLINK OF AN EYE, I WAS BEING DRAGGED BY A LARGE CHEVY HEAVY DUTY TRUCK ACROSS THE INTERSECTION. THE AIRBAGS DID NOT DEPLOY EITHER. THE IMPACT COMPLETELY DISMANTLED MY FRONT END. AFTER THE PARAMEDICS AND FIRE FIGHTERS ARRIVE, I WAS RUSHED TO THE ER FOR REPORTED BACK AND NECK INJURIES. I WAS LOOKED OVER AND WAS DISCHARGED BARELY BEING ABLE TO WALK. THE CAR WAS TOWED TO A REPAIR SHOP QUITE A DISTANCE AWAY FROM MY HOME. MY INSURANCE SAID THE SHOP COULD BE TRUSTED. I ASKED OVER 20 PEOPLE AND EACH PERSON SAID THAT THE DAMAGE FROM THIS CAR HAS TO RESULT IN BEING TOTALED. THE MECHANIC SAID OTHERWISE. HE BEGAN WORKING ON THE CAR WITHOUT MY CONSENT AND DEMANDED; THREATENED MY INSURANCE COMPANY TO PAY HIM $4,000 FOR A FEW DAYS OF WORK AND $7,000 LATER ON. THIS WAS AFTER I HAD ALREADY SPOKEN WITH MY INSURANCE TO FILE THIS CAR AS BEING TOTALED. THE MECHANIC THREATENED FOR MONEY SAYING HE HAD ALREADY STARTED ON THE CAR WHEN HE NEVER EVEN TOUCHED IT AFTER 3 WEEKS. I USED TO TRUST TOYOTA VEHICLES, BUT AFTER THIS ACCIDENT I'M NEVER BUYING ANOTHER TOYOTA AGAIN. THE EMERGENCY RESPONSE TEAM SAID IT WAS A MIRACLE THAT I WAS ALIVE. MY COMPLAINT IS THE AIRBAGS AND BRAKES FAILED TO DO THEIR JOB. *TR

NHTSA ODI #10659636

19,550 miles · Sep 10, 2014
StructureVehicle Speed Control

I NOTICED THAT THE DRIVER SIDE FLOOR MAT MOVED TO THE FRONT AND I AM AFRAID THAT THE FLOORMAT COULD JAM THE GAS PEDAL LIKE IT HAPPENED BEFORE. TO MY KNOWLEDGE THERE HAVE BEEN FATALITIES DUE TO GAS PEDALS JAMMED BY THE FLOORMAT ON PREVIOUS TOYOTA MODELS. TOYOTA CLAIMED THAT THE FL…

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I NOTICED THAT THE DRIVER SIDE FLOOR MAT MOVED TO THE FRONT AND I AM AFRAID THAT THE FLOORMAT COULD JAM THE GAS PEDAL LIKE IT HAPPENED BEFORE. TO MY KNOWLEDGE THERE HAVE BEEN FATALITIES DUE TO GAS PEDALS JAMMED BY THE FLOORMAT ON PREVIOUS TOYOTA MODELS. TOYOTA CLAIMED THAT THE FLOOR MAT ISSUE WAS ADDRESSED BUT THE 2 CLIPS WHICH ARE SUPPOSED TO SECURE THE FLOORMAT ARE NOT STRONG ENOUGH. MY VEHICLE WAS NOT EVEN 3 YEARS OLD WHEN I FIRST NOTICED THAT THE FLOOR MAT CAN'T BE SECURED ANYMORE. THE TWO TINY PLASTIC HOOKS ARE BENT AND DON'T HOLD THE FLOOR MAT IN PLACE. *TR

NHTSA ODI #10632051

5,000 miles · Aug 6, 2014
Equipment Adaptive/mobilityService BrakesStructureCrash

THE FIRST ACCIDENT WAS IN JUNE 29 2012, WHILE I WAS DRIVING 10 MILES AN HOUR (FOR TRANSIT) THE CAR IN FRONT OF ME STOPPED AND I TRY TO STOP AS WELL BUT MY CAR DIDN'T STOP (INCREASE ITS SPEED) AND I CRASHED IN THE BACK OF THE CAR (I REMAIN SURPRISED, DID NOT KNOW WHAT HAD HAPPENED). THE SECOND ACCIDENT HAPPENED ON DECEMBER THE 28…

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THE FIRST ACCIDENT WAS IN JUNE 29 2012, WHILE I WAS DRIVING 10 MILES AN HOUR (FOR TRANSIT) THE CAR IN FRONT OF ME STOPPED AND I TRY TO STOP AS WELL BUT MY CAR DIDN'T STOP (INCREASE ITS SPEED) AND I CRASHED IN THE BACK OF THE CAR (I REMAIN SURPRISED, DID NOT KNOW WHAT HAD HAPPENED). THE SECOND ACCIDENT HAPPENED ON DECEMBER THE 28TH OF 2012, AROUND 2:00 PM, I WAS IN MY WAY TO NEW JERSEY, 2 MILES AWAY FROM THE WASHINGTON BRIDGE; THERE WAS A TRUCK IN FRONT OF ME AND I WAS NOT MOVING AND PUSHING THE BRAKES BUT ALL OF A SUDDEN MY VEHICLE STARTED GOING FORWARD SO I USED THE HAND BRAKE TRYING TO STOP IT; BUT MY CAR STILL CRASH THE OTHER CAR ON THE BACK. I BOUGHT THIS CAR ZERO MILES FROM YOUR DEALER (HUDSON TOYOTA) AND I AM VERY UPSET AND DISAPPOINTED! THIS SHOULDN'T HAPPEN TO ME IF THE CAR WOULD BE IN PERFECT CONDITIONS!!, I AM ALWAYS WORRY DRIVING IT, I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN!! I TAKE THE CAR TO TOYOTA'S DECEMBER 29, 2012, REVISED IT AND SAID IT DID NOT FIND ANYTHING, WAS HIS REPLY IN MARCH 28 OF 2013. NOW I AM IN TROUBLE BECAUSE I USED TO PAY $700 EVERY SIX MONTHS FOR MY CAR INSURANCE AND NOW THEY RAISE IT TO $ 1,300.00 EVERY SIX MONTHS. -EN ESPANOL EN JUNIO 29 2012 ESTABA MANEJANDO HACIA CASA HABIA TRANSITO E IBA A 10 MILLAS DE VELOCIDAD, DE UN MOMENTO A OTRO EL AUTO ACELERO Y CHOQUE AL AUTO DELENTE MIO, NO NTENDI QUE HABIA PASADO, QUEDE SORPRENDIDO, TUVE QUE USAR MI SEGURO. EL SEGUNDO ACCIDENTE OCURRIO EN DICIEMBRE 28 DEL 2012 COMO A LAS 2PM, ESTABAMOS EN TRANSITO PERO TODOS LOS AUTOS ESTABAMOS DETENIDOS, NADIE AVANZABA Y DE UN MOMENTO A OTRO MI AUTO COMENZO A ACELERARSE Y SE ESTRELLO CONTRA UN TRAIRLER AUN ASI PRESIONANDO EL FRENO Y ASU VEZ USANDO EL FRENO DE MANO, TOYOTA LO REVISO AL DIA SIGUIENTE Y DIJO QUE NO ENCONTRO NADA Y ENVIO UNA CARTA EN MARZO 28 DEL 2013. NO ES JUSTO QUE ESTE PAGANDO EL SEGURO Y ELLOS NO ASUMAN SU RESPONSIBILIDAD. *TR

NHTSA ODI #10619444

8,000 miles · Jun 20, 2014
Structure

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH AUTOMATIC LOCKS AND THE DOORS DID NOT HAVE A PLACE TO INSERT A KEY, PREVENTING HER FROM OPENING THE DOOR IF THE CHILD SAFETY LOCK WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MA…

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TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH AUTOMATIC LOCKS AND THE DOORS DID NOT HAVE A PLACE TO INSERT A KEY, PREVENTING HER FROM OPENING THE DOOR IF THE CHILD SAFETY LOCK WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

NHTSA ODI #10604830

31,000 miles · Jun 17, 2013
Air BagsStructureCrashInjury

I PULLED OUT AT A GREEN LIGHT AND A PICKUP TRUCK RAN A RED LIGHT HIT MY CAR IN DRIVER DOOR AT 50MPH AND NONE OF MY AIRBAGS DEPLOYED ME AND MY WIFE BOTH HAD INJURIES. *TR

NHTSA ODI #10520257

22,000 miles · May 9, 2013
Air BagsStructureCrashInjury

ON MAY 04, 2013, MY MOM WAS INVOLVED IN A BAD TRAFFIC ACCIDENT WITH HER 2011 TOYOTA COROLLA WHERE THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE INSURANCE ADJUSTOR WROTE IT UP AS A TOTAL LOSS AND ADVISED ME TO CONTACT TOYOTA TO INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. MY MOM IS CURRENTLY RECOVERING FROM TWO MAJOR SURGERIES FRO…

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ON MAY 04, 2013, MY MOM WAS INVOLVED IN A BAD TRAFFIC ACCIDENT WITH HER 2011 TOYOTA COROLLA WHERE THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE INSURANCE ADJUSTOR WROTE IT UP AS A TOTAL LOSS AND ADVISED ME TO CONTACT TOYOTA TO INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. MY MOM IS CURRENTLY RECOVERING FROM TWO MAJOR SURGERIES FROM THIS ACCIDENT. THE FIRST SURGERY THEY HAD TO REMOVE HER LEFT KIDNEY DUE TO INTERNAL BLEEDING. THE SECOND SURGERY WAS 41/2 HOURS LONG REPAIRING HER BADLY BROKEN RIGHT ARM. .ALL PARTIES INVOLVED, AT THE SCENE OF THE ACCIDENT, TO THE MEDICAL STAFF AT THE HOSPITAL AND THE TOWING COMPANY ALL ADVISED ME TO CONTACT TOYOTA AND INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. THE DRIVER PARKED HER CAR IN A BANK PARKING LOT TO WRITE OUT A CHECK AND WANTED TO CASH IT USING THE BANK DRIVE THRU. SHE BACKED OUT OF THE PARKING SPOT, MISJUDGING THE PARKING MEDIUM / ISLAND ON HER RIGHT HAND SIDE AND STARTED TO MOVE FORWARD MAKING A RIGHT HAND TURN. AT THE TIME, HER CAR GOT STUCK ON TOP OF THE MEDIUM. AFTER SEVERAL ATTEMPTS TO FREE HER CAR BY PRESSING THE GAS PEDAL DOWN, THE DRIVER LOST CONTROL OF HER VEHICLE AFTER FINALLY BREAKING FREE FROM THE MEDIUM. THE DRIVER DROVE UP AND OVER A PARKING LOT CURB AND ONTO THE GRASS, SCRAPING A BANK SIGN, THROUGH A BLACK IRON FENCE, OFF AN (5FT. TO 6FT.) EMBANKMENT WALL AND INTO A LARGE WOOD UTILITY POLE. THIS CRASH CAUSED HER LAUNCH FROM THE DRIVER'S SEAT AND HEAD FIRST INTO THE PASSENGER SIDE WINDOW, SHE INJURED THE TOP OF HER HEAD WHERE SHE NEEDED SEVERAL STITCHES. *TR

NHTSA ODI #10511343

Official recalls

9

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

19V005000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

15V689000 · Visibility:power Window Devices And Controls

Oct 22, 2015

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Consequence & remedy

Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

14V743000 · Seats:front Assembly:seat Heater/cooler

Nov 19, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence & remedy

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

13V123000 · Equipment:other:labels

Apr 9, 2013

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

11V566000 · Structure:body:roof And Pillars

Nov 22, 2011

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010-2011 COROLLA VEHICLES EQUIPPED WITH A NON-TOYOTA, BLUE TOOTH HANDS FREE DEVICE OR NAVIGATION UNIT AND CERTAIN MODEL YEAR 2011 TOYOTA SIENNA VEHICLES EQUIPPED WITH A NON-TOYOTA, OVERHEAD ENTERTAINMENT SYSTEM AND/OR BLUETOOTH HANDS FREE DEVICE. THERE IS A POSSIBILITY THAT THE FRONT A-PILLAR TRIM PANEL RETENTION CLIP MAY HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE AFTERMARKET ACCESSORY.

Consequence & remedy

Consequence: A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

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