2020 Toyota Camry

PROBLEMS WITH THE DEAD BATTERY ' DRAINING. I BOUGHT THE CAR IN JULY 2020. IT HAS BEEN 2 TIMES I'VE HAD TO CALL ROADSIDE ASSISTANCE BECAUSE MY CAR WAS COMPLETELY DEAD. FIRST TIME, THEY SAID IT WAS BECAUSE THE CAR WAS PARKED AT THE DEALERSHIP WITH NO USE. SECOND TIME, THEY SAID IT WAS BECAUSE MY CAR HAS LOW MILES SINCE I'VE BOUGHT IT. I WANTED TO BUY A NEW CAR TO NOT GO THROUGH "ISSUES" AND I SHOULD NOT BE FORCED TO DRIVE MY CAR MORE THAN WHAT I NEED TO, NOR I SHOULD HAVE TO BUY A TRICKLE CHARGER THE TECH SERVICE GUY RECOMMENDED ME TO BUY AND FOLLOW HIS INSTRUCTIONS ON HAVING TO DRIVE AT LEAST 30 MINUTES TWICE A WEEK, WHEN I ALREADY DRIVE IT TO WORK EVERYDAY. NOW I AM AFFRAID TO DRIVE MY CAR, WORRIED THAT IT WON'T WORK AT ANY GIVEN MOMENT. WHAT SHOULD YOU EXPECT WHEN THEY TELL YOU "I CANNOT GARANTEE THIS WON'T HAPPEND AGAIN IN 6 OR 7 MONTHS"?. VERY DISAPPOINTED. I THEN, STARTED DOING RESAERCH ON MY OWN ONLINE AND FOUND OUT THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM.

TL* THE CONTACT LEASED A 2020 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START SPORADICALLY AND REQUIRED A JUMP START. THE CONTACT TOOK THE VEHICLE TO BOCH TOYOTA (277 PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED AS A PARASITIC DRAIN IN THE BATTERY FROM THE COMPUTER DEMAND OVERLOAD. THE DEALER INFORMED THE CONTACT THAT THE REMEDY OPTIONS WERE TO DRIVE THE VEHICLE FOR HALF AN HOUR TWICE A WEEK, REPLACE THE BATTERY, OR SIGN A NEW 36 MONTH LEASE FOR A NEW VEHICLE. THE CONTACT STATED SHE COULD NOT SIGN A NEW 36 MONTH LEASE AND SHOULD NOT BE PENALIZED FOR THE MANUFACTURER DEFECT FAILURE OF THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,224.

I LEASED THIS VEHICLE IN JULY 2020 FOR 24 MONTHS, THE BATTERY IS NOT DEPENDABLE; FREQUENTLY, AT RANDOM TIMES, THE CAR WON'T START.. I HAVE HAD TO CALL FOR ASSISTANCE 6 TIMES. TOYOTA EXPLAINED THAT THE BATTERY HAS A DEFECT CALLED PARASITIC DRAIN BECAUSE OF OVERLOAD FROM 40 COMPUTERS AND ONLY SOLUTION IS TO DRIVE AT LEAST 1/2 HOUR TWICE A WEEK. I AM 88 YEARS OLD WITH MACULA DEGENERATION AND CONSIDER THIS AN UNSAFE REQUIREMENT. TOYOTA SUGGESTED BUYING A NEW BATTERY BUT IF, AS STATED BY THE MECHANIC, THE BATTERY IS GETTING CONTINUOUSLY DRAINED BY OVERLOAD, THAT MAKES NO SENSE, I ASKED IF THEY COULD BLOCK OFF SOME OF THE DRAINAGE (LIKE BLUETOOTH) THEY SAID NOT THIS MODEL.I COMPLAINED THAT I WASN'T INFORMED OF THIS DEFECT BEFORE BUYING AND THEY EXPLAINED IT WAS IN THE MANUEL WHICH I DIDN'T RECEIVE UNTIL I SIGNED THE AGREEMENT.

I HAD PARKED MY CAR IN MY APARTMENT PARKING LOT AND HADN'T DRIVEN FOR TWO DAYS DUE TO INCLEMENT WEATHER (SNOW STORM). ON THE THIRD DAY, UPON APPROACHING MY VEHICLE I OBSERVED THE FOLLOWING: 1. THE CAR WOULDN'T UNLOCK THROUGH MY KEY FOB. HAD TO MANUALLY UNLOCK IT. 2. UPON ENTERING AND PRESSING THE START BUTTON, THE MID WAS FLICKERING WITH ERROR MESSAGES SUCH AS (A) KEY FOB NOT DETECTED (B) EPB DISENGAGED. 3. THE BATTERY SEEMED DEAD, NONE OF THE ELECTRICALS AND ELECTRONIC RESPONDED. I UNDERSTOOD THE BATTERY WAS DEAD (STRANGE FOR A NEW CAR BOUGHT 5 MONTHS AGO). 4. I JUMP STARTED SUCCESSFULLY USING MY OLDER CAR WHICH DOESN'T RUN TOO OFTEN, YET COLD STARTS PRETTY GOOD. NO ACCESSORIES/LIGHTS WERE LEFT ON DURING THE TWO DAYS THE CAR WAS STATIONARY.

AFTER A FEW MONTHS OF PURCHASING THE VEHICLE I HAD A HORRIBLE SMELL IN THE VEHICLE AND AFTER INVESTIGATING THERE WAS WATER POOLING IN THE BACK PASSENGER SEAT UNDER THE WEATHERTEC FLOOR MAT. THERE HAD BEEN A FEW DAYS OF RAIN BEFORE THIS.THIS HAPPENED AGAIN AFTER A FEW WEEKS AND BECAUSE OF THE WEATHER THE WATER UNDER THE MATT IN THE BACK SEAT WAS FROZEN. THERE HAD BEEN SNOW IN MY AREA AT THIS TIME ALSO. THE DEALERSHIP SAYS THAT THEY CAN NOT DUPLICATE IT AND NOW THEY ARE HOLDING ME RESPONSIBLE FOR IT.

TOYOTA ADVERTISES AND REPRESENTS THAT THE 2020 CAMRY SE FUEL TANK CAPACITY IS 16 GALLONS, AND BASED ON ITS 28CITY/39HWY MPG RATING, THE CAMRY'S RANGE SHOULD BE 448/624 MILES. HOWEVER, MY CAR ON A FULL TANK REPORTS 385 MILES TO EMPTY. TOYOTA RAN TESTS AND STATED I GET 30MPG. IF THIS IS TRUE MY GAS TANK IS ONLY SUPPORTING ABOUT 13 GALLONS OF GAS. TOYOTA HAS ALREADY IDENTIFIED THIS AS AN ISSUE IN THEIR 2019/2020 HYBRID MODELS.

I PURCHASE A BRAND NEW 2020 TOYOTA CAMRY MARCH 2020. ON JUNE 15, 2020 MY VEHICLE WAS PARKED IN MY DRIVEWAY AND WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DOORS WOULD NOT LOCK AND MY DASHBOARD DISPLAYED A MALFUNCTIONING SYSTEM PARKING BRAKE DISABLED. MY CAR REMAIN AT THE DEALERSHIP FOR 4 DAYS. ON JUNE 19 I PICKED UP MY VEHICLE. THE TOYOTA TECHNICIAN STATED THE BATTERY WAS GOOD AFTER PERFORMING A BATTERY TEST USING TOYOTA DCA8000 TEST. THE TECHNICIAN PERFORMED AN UPDATE TELEMATICS MODULE I9I-13 DCM TO LATEST FIRMWARE TO SOFTWARE VERSION HIGH AT LG-N010FFB AND SOFTWARE VERSION LOW AT CBC-98 OR CBC-34 AS APPLICABLE DEALER TECHSTREAM DIAGNOSTIC TOOL. OK THIS WAS SUPPOSE TO BE THE FIX TO MY PROBLEM. ON AUG 19 THE SAME ISSUE HAPPENED AGAIN. AGAIN I HAD MY CAR TOWED TO THE SAME DEALERSHIP. AFTER A SERIES OF TEST THEY STATED IT WAS THE BATTERY, SO THEY REPLACED THE BATTERY WITH A NEW BATTERY. I DIDN'T UNDERSTAND HOW IT COULD BE THE BATTERY WHEN THIS IS A BRAND NEW CAR WITH LESS THAN 12,000 MILES ON THE VEHICLE. . ON JAN 25, 2021 MY VEHICLE WAS PARKED IN MY DRIVEWAY AND MY CAR WOULD START. THE RADIO CAME ON , THE LIGHTS WERE WORKING BUT THE CAR WOULDN'T START, THE STEERING WHEEL WOULDN'T MOVE AND THE CAR WOULDN'T GO INTO NEUTRAL. I HAD MY CAR TOWED TO MY DEALERSHIP AGAIN. TECHNICIAN ADVISE THE NEXT DAY HAD PERFORM A DCM RESET AND FIRMWARE UPDATE FOR DRAINING BATTERIES TO THE 2020 CAMRY. THIS VEHICLE HAS NOT PERFORM TO THE STANDARDS I EXPECTED SINCE DAY OF PURCHASE MARCH 2020. STATE OF GEORGIA WILL NOT ALLOW YOU TO SUBMIT A LEMON LAW CLAIM BECAUSE VEHICLE WAS NOT OUT OF COMMISSION FOR 30 DAYS TOTAL. I AM A VERY UPSET CUSTOMER AND WILL CONTINUE TO FILE COMPLAINTS WITH TOYOTA HEADQUARTERS AND POSSIBLY SEEK ME A A CONSUMER ATTORNEY. AS MUCH AS I AM PAYING FOR MY VEHICLE I SHOULDN'T HAVE TO CONTINUE TO WAIT AROUND FOR TOYOTA TO GET THIS PROBLEM CORRECT.