2020 Toyota Camry

The contact owns a 2020 Toyota Camry. The contact stated that while her vehicle was parked in her driveway, the rear windshield imploded without incident. The contact called the dealer and was offered no immediate assistance. The manufacturer was also notified of the failure. Due to a lack of space at the dealer, the contact had to wait two days before the vehicle was towed to the dealer. The contact believed that the blind spot sensor and the rear defroster had caused the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 35,871

The contact owns a 2020 Toyota Camry. The contact stated while pulling out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated she depressed the accelerator pedal several times until the vehicle responded. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred while she was stopped at a stoplight. The vehicle was taken to the dealer who test drove the vehicle but could not determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 11,000.

I purchased this vehicle on 01/12/2021 from Toyota of Greenville, SC. I was initially told that the vehicle was a Certified Pre-Owned Toyota, which means it went through an intensive reconditioning process and passed all certification requirements. As I was signing the papers to purchase the car, I was told that it could not be sold as a Certified vehicle because it has the open manufacturer recall #20TA02. It has been almost 9 months and I have not received any notice of a pending fix for this potentially deadly recall, summarized below. SUMMARY: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. SAFETY RISK: If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash. REMEDY: Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. I am hesitant to take the vehicle on a long trip or take it on the highway. I do not want to be stranded during my trip or die if the fuel pump shuts off at high speed. I have been purchasing Toyota products since 2000. I am feeling very abused and and neglected buy what I thought was a safe and reliable brand. I will be in the market for another vehicle soon. Now, I am not sure Toyota is the only brand to consider. Please let them know that I am not a happy customer because of this ongoing problem with their Number 1 Selling vehicle. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When I press the button to start my 2020 Camry it has difficulty starting. It chugs/lags. It also smells of coolant/antifreeze when this happens. It has done this since the day I leased it. I have taken the vehicle back to the dealership 3 times and each time I’m told that they hooked it up to their computer and can’t find anything wrong and they can’t replicate the problem. I have had several witnesses/passengers inside and outside my vehicle who have heard the starting issue and commented on coolant smell. To date, my vehicle only has 7000 miles on it.

First time went to get in my vehicle and the car would not even open, not even the trunk. Had been parked over night. The car was deader than a door nail. The Toyota dealer had a tow truck dispatched to me with a charge box. The charge box would not even crank the vehicle. Had to use his tow truck to jump the car took to Toyota they said it needed a software update. Did it seemed fine now fast forward several months later now when it cranks doesn’t want to crank, dies then have to try again finally it crank. Took in today at dealer they tested battery said it’s showing 100% testing so not the battery then they say the update didn’t take back months ago so needs to be updated again 🤬. So now I’ve been shuttled home as it will take 2 plus hours. I’ve googled and seen so many complaints that are identical to mine and wondering why my vehicle has no recall when my vehicle has same issues apparently or I’m being lied to by the dealer cause I’ve got a complete lemon. I’ve owned many Toyota’s and never once had issues like this.

I have replaced my windshield 4 times in a 16 month period. Every time I replace it something very small like a pebble or a big bug hits it and it cracks extremely easy. Once I was cleaning my windshield and lifted the wiper up about 3" and then when I was through I just let it go and it cracked the windshield. I have owned several vehicles and I have never seen a windshield so brittle. Out of the 16 months of owning this car I have only driven it with a non cracked windshield for about 30 days.