2016 Toyota Camry

Subject: Investigation Request: Excessive Oil Consumption in 2012-2017 Toyota 2.5L Engines To Whom It May Concern, I am writing to request an investigation into a critical defect with Toyota’s 2.5L 4-cylinder engines in 2012-2017 vehicles, including my 2016 Toyota Camry SE. Despite regular maintenance and timely oil changes, my vehicle began consuming oil excessively around 120,000 miles, leading to significant safety risks. The problem began with sluggish acceleration and grinding noises, both hazardous in city traffic. After hearing grinding noises, I checked the oil level, and the dipstick was completely dry, despite still having 3,000 miles until my next scheduled oil change. The engine was consuming one quart of oil per week under normal driving conditions. Despite multiple visits to Toyota-certified dealerships, the issue was overlooked or minimized. Eventually, a dealership diagnosed worn piston rings, but by 130,000 miles, my engine had completely failed. I’m thankful [XXX] that my engine never quit while I was driving at highway speeds or in city traffic, as it could have been a serious accident. This issue is well-documented among owners of 2015-2017 Toyota Camrys and other models equipped with the same engine, even when vehicles are properly maintained. This defect not only threatens engine reliability but also endangers drivers by causing performance failures, such as grinding noises, sluggish acceleration, and unexpected power loss. Toyota has issued recalls for similar engine defects in other vehicles but has failed to address this issue for the 2.5L 4-cylinder engines in the 2012-2017 models. I urge the NHTSA to investigate this widespread issue and hold Toyota accountable for ensuring the safety and reliability of these vehicles. Many drivers, including myself, are at risk without proper action. Thank you for addressing this pressing matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

The contact owns a 2016 Toyota Camry. The contact stated that upon coming to a complete stop, the "Check Charging System," message was displayed and the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.

Malfunction of connections to radio system. All buttons surrounding radio, including radio control buttons on steering wheel, do not function. The screen still turns on and displays the typical homescreen but the screen does not function either leaving the radio system stuck on the home screen. Again , none of the buttons and/or screen functions work connected to the radio. The clock time is still displayed and will change but it is the wrong time but once again, cannot be changed because the functions surrounding the radio do not work.

Vehicle- 2016 Toyota Camry As I was making a slight turn on the highway, my steering wheel began to sparatically veering left and right, which resulted in me hitting a curb, not once but twice. Due to the heavy impact and harsh involuntary, out of control steering the airbag should have deployed. However, it failed to do so. Instead, only the "airbag light" came on my dashboard along with warning lights that had not been there prior to accident.

Erratic steering issue related to weak car battery. I have a 2016 Toyota Camry XLE. The car began pulling to the left then to the right while driving down a straight and even road. The car would then resume normal steering for a minute or two, then the erratic steering behavior would resume for several minutes. In addition, the steering wheel would not return to center after making left or right turns. This steering issue would begin 1 - 5 minutes from the start of a trip a continue throughout the journey. This issue has been reported by many other Camry owners in several online automotive related repair sites with each person describing these same steering issues. They stated that the problem was resolved when they replaced their car battery. I decided to replace my 4-year-old True Start battery with a new DieHard Platinum battery from Advance Auto Parts and had them install it a week ago. Since then, the steering issue has not returned, and I consider this issue resolved.

I was on the highway during traffic hour going approximately 40 mph at 2 rpm and when I tried to accelerate to keep up with the flow of traffic, the car did not accelerate and actually slowed down and suddenly shifted down below 1 rpm which caused the oncoming cars behind me to hit their brakes hard. After it slowed down and did not accelerate, even though I pressed the gas pedal further, it suddenly shifted to 3.5 rpm and bolted forward towards the vehicle slowing down in front of me causing me to slam the brakes. It felt as if there was a disconnect between the transmission and the engine. Nothing popped up on the dashboard. This continued twice more before I pulled over and restarted the car to see if would help and it sort of did for about 10 miles before occurring once more before I reached my destination, so I pulled over and checked it on my OM126p and it showed no faults in the system. I then took it to the mechanic the next day and the car was fine the mechanic cleared the vehicle and said it was probably due to a clogged fuel filter and I have an appointment with them in hopes of fixing this problem. Now I’ve read into the problem and it seems to be a recurring problem and there’s been countless situations like mine in which the safety of both I and others on the road have been put at great risk. Please look into the problem on the off chance it isn’t a problem with filters. Please look after the safety of everybody on the road. Thank you.