I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL FOR MY SUNROOF MADE BY WEBASTO. THE SERIAL NUMBER OF MY SUNROOF IS BETWEEN THE RANGE OF 6000000 TO 6396298. I WOULD LIKE TO HAVE IT REPLACED IF THAT IS THE CASE, PLEASE. *TR
2002 Toyota Camry
Owner reports · Recalls · Investigations
More warning signs than most Camry years
Owner complaints for the 2002 Toyota Camry are substantially higher than the model-year median of 295.
About this comparison →How this year compares
Owner complaints by model year
Compare all Camry years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
610 reports with mileage · 343 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Vehicle Speed Control. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 146 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 107 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
13 reportsSECOND TIME IN THE 8 YEARS THAT WE HAVE OWNED OUR 2002 TOYOTA CAMRY THE CHROME PLATING ON THE INTERIOR DOOR HANDLES ARE STARTING TO PEEL AGAIN CREATING A HAND CUTTING HAZARD. FIRST TIME THEY WERE REPLACED UNDER WARRANTY. I TALKED TO A SERVICE REP AT TOYOTA DEALERSHIP AND HE SAID HE HAS SEEN MANY DO THIS. MY WIFE AND NUMEROUS O…
Read full complaint
SECOND TIME IN THE 8 YEARS THAT WE HAVE OWNED OUR 2002 TOYOTA CAMRY THE CHROME PLATING ON THE INTERIOR DOOR HANDLES ARE STARTING TO PEEL AGAIN CREATING A HAND CUTTING HAZARD. FIRST TIME THEY WERE REPLACED UNDER WARRANTY. I TALKED TO A SERVICE REP AT TOYOTA DEALERSHIP AND HE SAID HE HAS SEEN MANY DO THIS. MY WIFE AND NUMEROUS OTHER PEOPLE HAVE BEEN CUT BECAUSE OF THIS MANUFACTURER DEFECT. TOYOTA REFUSES TO CORRECT PROBLEM AND I REFUSE TO PAY MONEY TO PAY FOR OTHER DEFECTIVE PARTS ONLY TO DO THE SAME THING IN THE FUTURE. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE DRIVER WAS INVOLVED IN A CRASH IN MAY 2009. THE CONTACT DROVE 3 MPH IN HER DRIVEWAY AND TURNED HER VEHICLE AROUND WHEN THE VEHICLE ACCELERATED UP TO 40 MPH ON ITS OWN AND CRASHED INTO A FENCE. THE DRIVER WAS THROWN FROM THE CAR INTO HER NEIGHBORS YARD. THE DRIVER WAS VERY SORE FROM TH…
Read full complaint
TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE DRIVER WAS INVOLVED IN A CRASH IN MAY 2009. THE CONTACT DROVE 3 MPH IN HER DRIVEWAY AND TURNED HER VEHICLE AROUND WHEN THE VEHICLE ACCELERATED UP TO 40 MPH ON ITS OWN AND CRASHED INTO A FENCE. THE DRIVER WAS THROWN FROM THE CAR INTO HER NEIGHBORS YARD. THE DRIVER WAS VERY SORE FROM THE CRASH BUT DID NOT GO TO THE HOSPITAL. THE DEALER STATED THAT THEY WOULD DOCUMENT THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 19,000. THE CURRENT MILEAGE WAS 20,000.
2002 TOYOTA V6 SE; FRONT BRAKE DISCS CAUSED SEVERE STEERING WHEEL SHAKING WHEN SLOWING FROM 40 TO 35 MPH. DEALER ORIGINALLY REPLACED ALL FRONT BRAKE SYSTEM AT ABOUT 15000 MILES UNDER A TOYOTA BULLETIN. AT 60,000 MILES BEGAN TO HAVE SAME PROBLEM WHICH BECAME UNCONTROLLABLE AT ABOUT 75,000 MILES. OUT OF WARRANTY, SO OWNER REPLAC…
Read full complaint
2002 TOYOTA V6 SE; FRONT BRAKE DISCS CAUSED SEVERE STEERING WHEEL SHAKING WHEN SLOWING FROM 40 TO 35 MPH. DEALER ORIGINALLY REPLACED ALL FRONT BRAKE SYSTEM AT ABOUT 15000 MILES UNDER A TOYOTA BULLETIN. AT 60,000 MILES BEGAN TO HAVE SAME PROBLEM WHICH BECAME UNCONTROLLABLE AT ABOUT 75,000 MILES. OUT OF WARRANTY, SO OWNER REPLACED FRONT ROTORS AND PROBLEM SEEMS TO BE CORRECTED.... NO TOYOTA RECALL..... *TR
I HAVE A 2002 TOYOTA CAMRY. THE REAR BACK SPEAKERS DISINTEGRATED! THEY CRACKED AND THEN JUST CRUMBLED WHEN I TOUCHED THEM. *TR
MY 2002 CAMRY HAS BEEN A GREAT CAR EXCEPT FOR THE FOUL ODOR COMING FROM THE AIR CONDITIONER. I HAVE CONTACTED THE DEALER AS WELL AS TOYOTA ABOUT THIS PROBLEM SEVERAL TIMES BUT NOTHING HAS BEEN FIXED. WE ARE STILL DEALING WITH THE ODOR FROM THE AIR CONDITIONER. *JB
SEVERE VIBRATION IN STEERING WHEN BRAKES APPLIED 20+ MONTHS AFTER PURCHASE. BROUGHT TO DEALER, DEFORMED ROTORS, MACHINED FRONT DISC BRAKES & REPLACED PADS. WHEN BRAKING AFTER THIS, VEHICLE PULLED TO THE LEFT. 24 MONTHS LATER HAD SAME SEVERE VIBRATION/BRAKES AGAIN. RESEARCHED COMPLAINTS NHTSA SITE..MANY HAVE SAME COMPLAINT TO D…
Read full complaint
SEVERE VIBRATION IN STEERING WHEN BRAKES APPLIED 20+ MONTHS AFTER PURCHASE. BROUGHT TO DEALER, DEFORMED ROTORS, MACHINED FRONT DISC BRAKES & REPLACED PADS. WHEN BRAKING AFTER THIS, VEHICLE PULLED TO THE LEFT. 24 MONTHS LATER HAD SAME SEVERE VIBRATION/BRAKES AGAIN. RESEARCHED COMPLAINTS NHTSA SITE..MANY HAVE SAME COMPLAINT TO DEALER AGAIN & THEY WANTED TO CHARGE ME $99 TO DIAGNOSE. I SAID NO & THE MGR STEVE SAID WE DON'T CHARGE THAT FEE FOR BRAKES. I ADVISED I KNEW OF TSB'S ISSUED FOR THIS CAR & SHOULDN'T HAVE SAME PROBLEM FROM 2 YRS AGO. HE SAID ONLY 1 YR WARRANTY ON PREV WORK, BUT HE WOULD TAKE A LOOK. HE SAID MY ROTORS WERE WARPED & COULD NOT BE MACHINED AGAIN, ONLY REPLACED, HOWEVER BRAKE PADS ARE REPLACED WHEN THEY ARE 2 ML & MINE WERE AT 7-8, & SAFE SO EITHER REPLACE ROTORS & PADS $469 LIVE W/ VIBRATION UNTIL PADS WORN DOWN TO 2 ML THEN DO BRAKE JOBE. I ADVISED I KNEW OF TSB'S FOR THIS PROBLEM & HE SAID HE ALREADY CHECKED & THERE AREN'T. I SAID CHECK AGAIN & AFTER WAITING TOLD ME THERE WAS A TSB BUT IT HAD EXPIRED BUT IN AN ACT OF "GOOD WILL" HE WOULD ORDER THE PART AND DO THE REPAIR TO BOTH FRONT BRAKES FREE. I MADE AN APPT & WENT FOR REPAIR. REPAIR ORDER SAID ONLY ONE SIDE ROTOR AND PAD REPLACED. NOW WHEN I APPROACH HGWY SPEED OF 60-65 MPH, STEERING WHEEL SHIMMIES. PEOPLE ARE HAVING ACCIDENTS DUE TO THESE BRAKE PROBLEMS ACCORDING TO NHTSA COMPLAINTS & NOTHING IS BEING DONE! I WORRY SOMEONE WILL BE HURT BECAUSE THIS PROBLEM IS NOT DEEMED WORTHY OF A RECALL. THE DESIGN OF THE BRAKES IS A PROBLEM. *NM
CONTINENTAL TOURING CONTACT AS TIRES EXPERIENCED TIRE FAILURE, 2 FRONT TIRES HAVE SAME WEAR PATTERN. THE STEEL CABLE WAS EXPOSED. *BF THE CONSUMER WAS TOLD THAT THE TIRES SEEMED AS IF THEY WERE RUNNING WHILE UNDER INFLATED AS THE OUTSIDE EDGES ON ALL FOUR TIRES WERE WORN. THE RECOMMENDED PRESSURE ON THE DOOR FRAME WAS CON…
Read full complaint
CONTINENTAL TOURING CONTACT AS TIRES EXPERIENCED TIRE FAILURE, 2 FRONT TIRES HAVE SAME WEAR PATTERN. THE STEEL CABLE WAS EXPOSED. *BF THE CONSUMER WAS TOLD THAT THE TIRES SEEMED AS IF THEY WERE RUNNING WHILE UNDER INFLATED AS THE OUTSIDE EDGES ON ALL FOUR TIRES WERE WORN. THE RECOMMENDED PRESSURE ON THE DOOR FRAME WAS CONFLICTING WITH THE INFORMATION ON THE TIRE. *SC *JB
MY WIFE WAS DRIVING A 2002 CAMRY LE, WENT OFF THE ROAD AND STRUCK A TREE ON THE PASSENGERS SIDE FRONT DOOR. SHE HAD MASSIVE HEAD INJURIES AND DID NOT SURVIVE THE CRASH. NONE OF THE FRONTAL AIRBAGS OPENED ON SUCH A SEVERE IMPACT. AS IT MIGHT SEEM INITIALLY THAT THESE WERE FRONTAL AIRBAGS, BUT I HAVE SEEN A 2000 COROLLA WHERE T…
Read full complaint
MY WIFE WAS DRIVING A 2002 CAMRY LE, WENT OFF THE ROAD AND STRUCK A TREE ON THE PASSENGERS SIDE FRONT DOOR. SHE HAD MASSIVE HEAD INJURIES AND DID NOT SURVIVE THE CRASH. NONE OF THE FRONTAL AIRBAGS OPENED ON SUCH A SEVERE IMPACT. AS IT MIGHT SEEM INITIALLY THAT THESE WERE FRONTAL AIRBAGS, BUT I HAVE SEEN A 2000 COROLLA WHERE THE IMPACT WAS ON THE DRIVERS SIDE REAR DOOR AND BOTH THE FRONTAL AIRBAGS HAD DEPLOYED. I DON'T UNDERSTAND HOW A 2002 CAMARY THAT IS SUPPOSED BE A NEWER, BETTER CAR THAN A 2000 COROLLA, FAILED TO HAVE ITS AIRBAGS DEPLOY WHEN THE IMPACT WAS ON THE PASSANGERS SIDE; WHERE ON A COROLLA ALTHOUGH THE IMPACT WAS ON THE DRIVER SIDE REAR DOOR; THE PASSENGER SIDE AIRBAG DEPLOYED. *JB
02/23/04, DEALER'S INVOICE TOCS12154: 04/19/04, DEALER'S INVOICE TOCS14794. THE CD AND TAPE PLAYER WENT BAD BEFORE THE CAR WAS TWO YEARS OLD. I DID NOT DISCOVER THIS UNTIL THERE WAS 37,000 MILES ON THE CAR. THE WARRANTY RAN OUT AT 35,000 MILES. THE CD/TAPE PLAYER PART OF THE RADIO WAS NOT EVEN USED FOR A COUPLE OF MONTHS, SO…
Read full complaint
02/23/04, DEALER'S INVOICE TOCS12154: 04/19/04, DEALER'S INVOICE TOCS14794. THE CD AND TAPE PLAYER WENT BAD BEFORE THE CAR WAS TWO YEARS OLD. I DID NOT DISCOVER THIS UNTIL THERE WAS 37,000 MILES ON THE CAR. THE WARRANTY RAN OUT AT 35,000 MILES. THE CD/TAPE PLAYER PART OF THE RADIO WAS NOT EVEN USED FOR A COUPLE OF MONTHS, SO I WAS NOT AWARE THERE WAS A PROBLEM UNTIL AFTER THE WARRANTY EXPIRED. THE DEALER CHARGED ME $250.00 FOR A "USED" RADIO THEY ORDERED FROM THE MANUFACTURER (A NEW RADIO WAS GOING TO COST $850.00). THEY WERE KIND ENOUGH TO NOT CHARGE ME FOR THE INSTALLATION. SINCE TOYOTA DOES NOT MAKE THE RADIOS INSTALLED IN THEIR VEHICLES, TOYOTA WOULD NOT HELP ME WITH MY PROBLEM. 03-08-04, DEALER'S INVOICE TOCS12900:I HAVE A PROBLEM WITH THE BRAKE SYSTEM THAT CONCERNS ME MORE THAN THE RADIO MALFUNCTION. THERE IS A VIABRATION WHEN I SLOW DOWN TO STOP THE CAR. I TOOK MY CAR TO THE DEALER TO HAVE THIS CHECKED. THEY RECOMMENDED THAT THE FRONT ROTORS BE TURNED (FOR $170.00) AND THAT THE REAR BRAKE DRUMS BE RESURFACED (FOR $127.50) BY THE TIME THE DEALER CHECKED THIS FOR ME, THE CAR HAD 38,363 MILES. THE WARRANTY EXPIRED AT 35,000 MILES! NEITHER THE DEALER NOR TOYOTA WILL DO ANYTHING ABOUT THE BRAKES. THEY CONSIDERED IT TO BE "NORMAL" WEAR AN TEAR. I HAVE NEVER HAD A RADIO GO BAD IN ANY OTHER CAR I HAVE OWNED. MY SUBARU IMPREZZA IS OVER 10 YEARS OLD! THE IMPREZZE STILL HAD ITS ORIGINAL BRAKES!*AK
Official recalls
404V346000 · Air Bags:side/window
Jul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
Consequence & remedy
Consequence: IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
01V372000 · Air Bags:frontal
Dec 11, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
Consequence & remedy
Consequence: IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
01V302000 · Tires
Oct 1, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL TOURING TIRES, P205-65R15 92S, INSTALLED AT THE PORTS IN JACKSONVILLE, FLORIDA. THE INCORRECT TIRES WERE INSTALLED ON VEHICLES THAT HAD DAMAGED TIRES. THE TIRES WERE DAMAGED DURING A PORT UPGRADE TO ALUMINUM WHEELS.
Consequence & remedy
Consequence: THE TIRES DO NOT CONFORM TO THE SPEED RATING FOR THE VEHICLE. IF THE VEHICLE EXCEEDED THE MAXIMUM SPEED RATING (112 MPH), POSSIBLE TIRE FAILURE COULD OCCUR.
Remedy: DEALERS WILL REPLACE ALL FIVE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
01V306000 · Air Bags:frontal
Sep 25, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INCOMPLETE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIR BAG COULD OCCUR IN THE EVENT OF A CRASH.
Consequence & remedy
Consequence: UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
Remedy: DEALERS WILL REPLACE THE FRONT PASSENGER SIDE AIR BAG ASSEMBLY. BOTH OWNERS WERE NOTIFIED BY TELEPHONE AND ARRANGEMENTS HAVE BEEN MADE TO CORRECT THIS PROBLEM. THIS CAMPAIGN IS 100% COMPLETED. BOTH OWNERS HAVE BEEN NOTIFIED AND THEIR VEHICLES REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.
PE02079 · Engine Compartment Fire
Opened Oct 22, 2002 · Closed Mar 18, 2003
Status: closed (inferred from source dates) · Engine And Engine Cooling
ODI'S DATA ANALYSIS FOUND THE FIRES RATES TO BE CONSISTENTLY LOW AND EVENLY DISTRIBUTED AMONG SIX MODEL YEARS AND SIX DIFFERENT ENGINE CONFIGURATIONS.ODI EXAMINED A VARIETY OF ROOT CAUSES, THOSE BEING DETONATION (RESULTING IN OIL PAN PUNCTURE FROM CONNECTING ROD), STARTER FIRES, VARIOUS FUEL RELATED FIRES, LEAKING OIL FILTERS, WIRING ISSUES, IMPROPER REPAIRS AND BRAKE FLUID LEAKS.NONE OF THE ISSUES EXAMINED HAD REPORTS THAT INDICATED A TREND WHEN NORMALIZED FOR POPULATON AND EXPOSURE.SEE ATTACHED REPORT FOR FULL DETAILS.
Illustration