2025 Toyota Camry Hybrid

The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.

While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.

Subject: Report of Sudden Unintended Acceleration – 2025 Toyota Camry I am reporting a safety incident involving my 2025 Toyota Camry that occurred on [XXX] at a low speed in a parking lot in Madison, Wisconsin. While driving at a low speed through a parking lot and I began braking and turning into a parking space, my vehicle suddenly and unexpectedly surged forward. The car accelerated without input from me and also did not respond to the brakes. I was unable to stop the vehicle before it struck a tree and bushes. Fortunately, no one was injured, but the car sustained significant damage. The police report inaccurately attributes the incident to driver error, but I firmly believe that this was a case of sudden unintended acceleration. This was not a case of pedal misapplication. The event felt completely out of my control, and I suspect an electronic or mechanical malfunction. I am extremely concerned about the safety of the vehicle and whether this issue could occur again. I urge the NHTSA to investigate this incident and determine whether this may be part of a broader pattern with this vehicle model. It will be extremely helpful if you can request to retrieve Event Data Recorder (EDR) to determine what occurred during the incident. I am available for follow-up and willing to assist in an investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front bumper of the vehicle has a known issue where the bumper isn’t staying in properly causing the bumper to pop out of alignment. Toyota fix is to heat up both sides of the plastic edges and tuck the bumper underneath the headlights. It’s a temporary fix that’s needs to be rectified. It seems like Toyota changed the Camry design before it was ready.

The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.

The default cruise control mode on my 2025 Toyota Camry is adaptive cruise control. If you are using adaptive cruise control when driving around town the system can abrubtly brake when it should not. The two conditions when this happens are: 1. You are driving on a divided highway that has left turn lanes. If there are cars in the left turn lane the sytem can abrubtly brake. It thinks the car in the left turn lane are in your path. 2. If you are driving in the left lane of a one way street where cars are parked on the left hand side of the street, the system can brake abrubtly. It thinks the parked cars are in your path. I consider this a safety issue because drivers often follow to closely and abrupt braking might cause a rear end collision. To solve this problem, I suggest Toyota either make non adaptive cruise control the default or have an option to change the default cruise control to non adaptive cruise control.

The front windshield has a large crack from the top middle to the middle left on the passenger’s side. I didn’t notice anything hit it, just got in the car and it was there. It is available for inspection, but with the length of the crack I don’t feel safe driving it. I’ve read reviews online that the new Camry’s windshield is a faulty. Can you please look into this?

Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.