2025 Toyota Camry Hybrid

I am reporting an issue with the driver seat in my 2025 Toyota Camry. The seat exhibits abnormal movement, shifting, instability, and popping sensations in the seatback area during normal driving conditions. The issue feels like looseness or movement of internal seat components and creates a distraction and potential safety concern while operating the vehicle. I brought the vehicle to a Toyota dealership for inspection. The dealership acknowledged the issue and opened a TAS (Technical Assistance System) case with Toyota Motor Corporation. An attempted repair and inspection were performed; however, the issue still persists. After researching online owner forums and discussions, I found multiple reports from other Toyota Camry owners describing similar driver seat problems, suggesting this may not be an isolated incident. The ongoing seat movement negatively affects driver confidence and comfort and may create a safety risk by distracting the driver or altering seating position while driving.

The driver’s seat backrest (lumbar support area) constantly pops and shifts (makes physical movement) while accelerating, braking, going over bumps, and when making body adjustments. I have already visited the Toyota dealership five times for this defect, but Toyota has been unable to fix the issue. The Toyota dealer first replaced the lumbar support, and subsequent attempts involved temporary measures such as installing foam and felt tape, but the defect still persists. A Toyota dealer technician mentioned that the “seat lumbar is shifting around on the metal support rail.” The popping and shifting sensation has gotten worse since last year. This is very distracting and has nearly caused an accident when felt during braking. As seen on many online forums, a lot of 2025 Camry owners (the first redesign year) are experiencing this issue, but Toyota is trying to sweep it under the rug by claiming this is a normal vehicle characteristic instead of releasing an updated or redesigned lumbar support. A driver’s seat that physically shifts and pops while driving is a safety issue.

On [XXX], I turned on the driver's seat heater. It started on the high setting. In a very short time the heat became extremely uncomfortable and I shut it off. However, the seat continued to release high amounts of heat which resulted in a burn after a few minutes before I could stop and exit the car. The backs of my thighs, my buttocks, my pereneum and part of my scrotum were burned. I saw my primary care doctor the next day and she confirmed it was a first degree burn. She prescribed supplements to help the skin to heal. Last week I saw a dermatologist to see if the skin was healing properly. He said it was but will take more time. It is today April 13, and I still have some discomfort while sitting. It has taken a long time for the inner layers of skin that were damaged to repair itself. I am [XXX] but not diabetic. I intend to have the fuse for the seat heater removed tomorrow so this never happens again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defective driver seat. The lumbar support on the drivers seat is loose and pushed forward when driving, it presses against the lower back when you brake while driving. This issue is very prominent when driving for over 20 mins and makes it uncomfortable to use the car. Toyota has replicated the issue but have failed to over a repair

B-Pillar that houses drivers side seatbelt has a persistent rattling noise. I am afraid that something is loose inside and seatbelt will fail. A bolt, screw or washer sounds loose inside. It has been repaired 2 times. Taken back to dealership 3 times since first 2 repairs but Toyota claims unable to replicate. The seatbelt does not tight across my torso when I brake. Videos of defect have been provided. Active repair case with Gulf States Toyota. Claims manager Andre has called Northshore Toyota to attempt assist with repair. Headliner or glass panoramic sunroof is loose and rattling. It has been repaired 2 times. Taken back to dealership 3 times since first 2 repairs but Toyota claims unable to replicate. The box that houses lighting buttons above back seat and one speaker above driver's head is rattling and loose. I do not know if it is the glass above headliner causing the rattling. Glass may break while driving over bumps if it is not properly secured or air sealed. Passenger and driver's seat have defective lumbar components inside. Causes a safety distraction to driver. When vehicle stops or starts it hits or bumps driver or passenger. This is a documented defect of 2025 Camrys.