NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
27 reportsMileage unknown · Jun 14, 2019
Electrical SystemSeat Belts
DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPL…
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DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY
NHTSA ODI #11219950
46,000 miles · Apr 11, 2019
Service Brakes
MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE…
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MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE BRAKE PEDDLE TO STOP THE CAR. I HAVE TAKEN MY CAR TO MCGEORGE TOYOTA AND AN INDEPENDENT REPAIR SHOP FOR THIS PROBLEM. NEITHER FOUND ANY COMPUTER CODES INDICATING THE PROBLEM. TOYOTA REMOVED AND LUBRICATED THE SLIDE PINS FOR THE CALIPHERS AND THEN REINSTALLED THE PINS. THIS PROBLEM CONTINUES TO OCCUR. AS THIS PROBLEM IS EPISODIC, NEITHER THE DEALERSHIP NOR THE INDEPENDENT REPAIR TECHNICIAN COULD DUPLICATE THE PROBLEM. I BELIEVE THAT THERE IS A PROBLEM WITH THE REGENERATIVE BRAKING SYSTEM RELATED TO THE COMPUTER SENDING A WRONG SIGNAL CAUSING THE ENGINE TO ACCELERATE RATHER THAN ALLOWING THE CAR TO STOP NORMALLY. I HAVE HAD SEVERAL "CLOSE CALLS" WHERE THIS UNINTENDED ACCELERATION NEARLY LEAD TO MY HITTING THE CAR IN FRONT OF ME OR NOT STOPPING AT AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT OR STRIKING A PEDESTRIAN..
NHTSA ODI #11195565
27,600 miles · Apr 10, 2017
Service BrakesCrash
AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRA…
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AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.
NHTSA ODI #10971542
43,043 miles · Sep 28, 2016
Electrical SystemUnknown Or Other
THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOT…
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THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT
NHTSA ODI #10910236
23,000 miles · May 26, 2016
Electrical SystemVisibility/wiper
DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS…
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DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.
NHTSA ODI #10871098
43,014 miles · Nov 26, 2015
Service BrakesCrash
I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICAL…
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I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.
NHTSA ODI #10807100
59,000 miles · Nov 19, 2015
Service BrakesCrash
I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAG…
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I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.
NHTSA ODI #10794987
37,563 miles · Sep 22, 2015
Fuel/propulsion System
WHEN I STARTED THE VEHICLE, THE "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED ONCE BEFORE A YEAR OR MORE AGO. I BROUGHT IT TO A DEALER AND HE ASKED WHETHER I HAD GOTTEN GAS RECENTLY. YES, ABOUT 200 MILES AND 2 WEEKS AGO. HE CHECKED THE GAS CAP AND IT WAS LAYING IN THE GAS FILLING AREA, NOT SCREWED IN AT ALL. OBVIOUSLY IT HAD C…
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WHEN I STARTED THE VEHICLE, THE "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED ONCE BEFORE A YEAR OR MORE AGO. I BROUGHT IT TO A DEALER AND HE ASKED WHETHER I HAD GOTTEN GAS RECENTLY. YES, ABOUT 200 MILES AND 2 WEEKS AGO. HE CHECKED THE GAS CAP AND IT WAS LAYING IN THE GAS FILLING AREA, NOT SCREWED IN AT ALL. OBVIOUSLY IT HAD COME LOOSE SOMEHOW. HE CHECKED THE COMPUTER AND SOMETHING LIKE "GAS LINE VACUME" CAME UP. HE SCREWED IN THE GAS CAP. EASY FIX, BUT SINCE THIS HAS HAPPENED TWICE NOW WITH THE SAME CAR AND I HAVE HAD DOZENS OF CARS AND DRIVEN HUNDREDS OF THOUSANDS OF MILES AND NEVER HAD THIS PROBLEM, I WONDER IF IT IS AN ISSUE THAT NEEDS TO BE LOOKED AT...
NHTSA ODI #10767491
Mileage unknown · Feb 7, 2015
Steering
STEERING NEEDS TO BE CORRECTED CONTINUOUSLY.HAVE 40000 MILES AND ALLWAYS BEEN THE SAME.WOULDNT HAVE BOUGHT CAR IF I HAD KNOWN AS IT CAN BE SCARY SOMETIMES. GUY AT DEALER SAID OTHERS HAVE SAID SAME THING BUT THEY DON'T FIND A PROBLEM.SEEMS TO BE THE WAY THIS SYSTEM WORKS. *JS
NHTSA ODI #10681901
12,000 miles · Oct 30, 2014
Engine
AN INDICATOR LIGHT ON THE DASH BOARD FLASHED AND ALARM SOUNDED AND BOTH THE GAS AND ELECTRIC MOTORS SHUT DOWN. I WAS IN HEAVY SINGLE LANE TRAFFIC WITH LIMITED ROAD SHOULDER BUT WAS ABLE TO PULL OF AND GET TO A STOP. THE ENGINE SYSTEM STARTED NORMALLY AND NO INDICATORS WERE OBSERVED. I TOOK IT TO LIBERTY TOYOTA IN EDGEWATER PA…
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AN INDICATOR LIGHT ON THE DASH BOARD FLASHED AND ALARM SOUNDED AND BOTH THE GAS AND ELECTRIC MOTORS SHUT DOWN. I WAS IN HEAVY SINGLE LANE TRAFFIC WITH LIMITED ROAD SHOULDER BUT WAS ABLE TO PULL OF AND GET TO A STOP. THE ENGINE SYSTEM STARTED NORMALLY AND NO INDICATORS WERE OBSERVED. I TOOK IT TO LIBERTY TOYOTA IN EDGEWATER PARK NJ AND THEY COULD FIND NOTHING. *TR
NHTSA ODI #10651465
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.