Service Brakes. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports0 fire reports11 injury reports

Structure complaints

7 reports

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Mileage unknown · Feb 23, 2018

StructureUnknown Or Other

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TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP

NHTSA ODI #11074516

Mileage unknown · Jun 30, 2017

Structure

THE DOORS OPENS WHEN THE CAR IS IN MOTION ALTHOUGH THEY ARE LOCKED. BY MISTAKE I PULLED THE HANDLE WHEN IT WAS IN MOTION AND THE DOOR OPENED IT T HAPPENED ON A CITY STREET. TOYOTA EMPLOYEES SAID THAT IT IS NORMAL, BUT ANY CAR SHOULD OPEN THE DOORS WHEN IT IS MOTION.

NHTSA ODI #11002471

750 miles · Sep 22, 2015

StructureUnknown Or OtherInjury

TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.

NHTSA ODI #10767329

37,600 miles · Sep 21, 2014

Structure

WHEN VEHICLE IS DRIVEN OVER UNEVEN OR NON-LEVEL SURFACES, NOISES FROM THE REAR ROOF INDICATE LOOSE WELDS OR JOINTS. *TR

NHTSA ODI #10637869

30,000 miles · May 19, 2014

Air BagsElectrical SystemPower Train

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NO MATTER WHERE I PARK RODENTS ARE FINDING WAYS TO GET INTO MY CAR. I DO NOT KEEP FOOD IN THE CAR AND I HAVE DONE SEVERAL DIFFERENT THINGS TO PREVENT THEM GETTING IN. INCLUDING MOVING MY CAR AROUND TO PLACES OTHER THAN MY DESIGNATED COVERED PARKING SPOT. MY DEALER HAS TOLD ME TO PISS OFF. AS HAS TOYOTA, BUT IT WOULD APPEAR THAT TOYOTA SWITCHED OVER TO MORE ENVIRONMENTALLY FRIENDLY INSULATION MATERIALS IN RECENT YEARS. I PURCHASED THIS 2012 TOYOTA CAMRY BRAND NEW. THIS HAS BEEN GOING ON FOR TWO YEARS NOW AND IT WOULD APPEAR I'M NOT THE ONLY PERSON EXPERIENCING THIS AS IS APPARENT FROM THE LINKS BELOW. I HAVE EXTENSIVE PICTURES OF WHAT HAS HAPPENED TO MY CAR. THIS ALSO HASN'T BEEN AN ISSUE FOR ANY OF THE OTHER VEHICLES IN MY PARKING LOT AND MY PREVIOUS CAR WAS PARKED THERE FOR YEARS WITHOUT ISSUE (A DIFFERENT MANUFACTURER). I ALSO PARK OUR OLDER TOYOTA MATRIX (2003) AND TOYOTA MR2 SPYDER (2000) IN THAT SPOT AND I HAVE NOT HAD ANY ISSUES WITH EITHER VEHICLE. I BELIEVE OUR OLDER TOYOTA MODELS HAVE VERY DIFFERENT MATERIALS THAT AREN'T AS ATTRACTIVE TO RODENTS. I FIRMLY BELIEVE THIS HAS TO DO WITH TOYOTA'S MOVE TO MORE ENVIRONMENTALLY FRIENDLY MATERIALS. JUST TONIGHT I FINALLY HAVE HAD ENOUGH BECAUSE THESE CREATURES CHEWED INTO MY TRUNK AND WERE CHEWING UP THE MATERIALS IN MY TRUNK NEAR THE HYBRID BATTERY. I'M PARKED IN A COMPLETELY DIFFERENT AREA AND IT'S STILL HAPPENING. THIS ISN'T A COINCIDE! I HAVE SOME SERIOUS HEALTH AND SAFETY CONCERNS HERE. I WAS READING ABOUT ANOTHER OWNER THAT HAD RODENTS GET INTO THEIR NEW TOYOTA PRIUS THAT ATE THE PASSENGER AIRBAG AND DID OVER $10,000 IN DAMAGES! THIS NEEDS TO BE INVESTIGATED ASAP. HTTP://WWW.TOYOTANATION.COM/FORUM/152-VENZA-FORUM/359615-RODENT-PATROL-AGAINST-DAMAGE.HTML HTTP://PRIUSCHAT.COM/THREADS/TOYOTA-CLAIMS-NOT-AWARE-OF-MOUSE-PROBLEM.113690/PAGE-2#IXZZ32AWYYLOL *JS

NHTSA ODI #10592353

200 miles · Mar 26, 2013

StructureInjury

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE A…

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NHTSA ODI #10504564

5,000 miles · Jan 15, 2013

Structure

ANNOYING TAPPING SOUND COMING FROM THE ROOF OF MY CAR. *TR

NHTSA ODI #10493095

Official recalls

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP23005 · Brake Actuator Valve Wear

Opened Nov 22, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

Additional source detail variants (2)

Service Brakes, Hydraulic:foundation Components

Service Brakes, Hydraulic:power Assist

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP19004 · Brake Actuator Valve Wear

Opened Sep 30, 2019 · Closed Jan 21, 2021

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.