Service Brakes. Review the 391 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports7 fire reports14 injury reports

Service Brakes complaints

391 reports

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95,927 miles · Apr 16, 2014

Service Brakes

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WHEN I WAS DRIVING AT APPROX. 45 MILES AND TRIED TO APPLY BRAKES TO STOP, I REALIZED THAT THE BRAKE PEDAL RESPONDED VERY SLOWLY AND ALMOST FAILED TO STOP PROPERLY ON NOVEMBER 25, 2013. I MANAGED TO BRING THE CAR TO TOYOTA DEALER SERVICES ON THAT DAY. THEY COULD NOT FIND ANYTHING WRONG. THEY RECORDED THAT C1202 STORED IN ECU, LOW BRAKE FLUID WARNING, ABS PUMP MOTOR OPERATION SUSPE TOPPED OFF BRAKE FLUID. I STARTED HEARING A CREAKING NOISE IN MARCH 2014 WHEN I STEPPED ON THE BRAKE. I BROUGHT THE CAR TO THE TOYOTA DEALER SERVICES ON APRIL 2, 2014. INITIALLY THEY COULD NOT FIND ANYTHING WRONG, HOWEVER, I INSISTED ON TESTING IT FURTHER. EVENTUALLY, THEY FOUND THAT THERE WAS A PROBLEM WITH AN ACTUATOR IN THE BRAKING SYSTEM. I HAD TO REPLACE THE ACTUATOR IN THE BRAKING SYSTEM AND WAS NOT COVERED BY A WARRANTY. I HAD TO PAY OVER $3300 INCLUDING TAX. AFTER UNDERSTANDING HOW AN ACTUATOR WORKS IN BRAKING SYSTEM, I BELIEVE THAT THE INCIDENT ON NOVEMBER 25, 2013 MUST BE CAUSED BY AN ACTUATOR ISSUE. I URGE TOYOTA TO RECALL THE ACTUATOR IN BRAKING SYSTEM FOR THE FOLLOWING REASONS. FIRST, EVEN TRAINED TECHNICIANS AT TOYOTA DEALER COULD NOT FIND AN ISSUE EASILY. THEY FINALLY FOUND IT AFTER THEY FAILED TWICE IN OUR CASE (IT TOOK NEARLY TWO DAYS). THOSE TECHNICIANS SHOULD BE INFORMED, SO THEY CAN DEAL WITH CUSTOMERS LIKE US QUICKLY AND PROPERLY. SECOND, A SIGN OF ACTUATOR PROBLEM CAN BE EASILY NEGLECTED. A CREAKING NOISE, WHICH CAUSED US TO BRING A CAR TO THE DEALER WAS PRETTY SUBTLE. THIRD A BRAKE FAILURE MAY LEAD FATAL CAR ACCIDENTS. I WAS VERY SCARED WHEN THE BRAKE ALMOST FAILED TO WORK. THIS MAY BE A LUCKY CASE SINCE I DID NOT HAVE A CAR ACCIDENT. *TT

NHTSA ODI #10583225

68,565 miles · Apr 16, 2014

Service Brakes

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APRIL 5, 2014' BRAKE ACTUATOR MALFUNCTION. THE VISUAL OF THIS PROBLEM OCCURRED ON THREE SEPARATE OCCASIONS WHILE DRIVING AT VARYING SPEEDS. ON EACH OCCASION THE EMERGENCY BRAKE LIGHT CAME ON AND WITHIN A FEW MINUTES MANY OF THE WARNING/EMERGENCY LIGHTS (ENGINE CHECK, ABS, VCS, BRAKE, ETC.) ON THE DASHBOARD CAME ON. THE BRAKES THEN BECAME VERY SPONGY TO THE POINT I HAD TO PRESS VERY HARD TO GET THE CAMRY TO STOP. IT COULD HAVE BEEN DISASTROUS IF I HAD HAD TO STOP TO AVOID A CRASH. AFTER THE FIRST OCCURRENCE, I TOOK THE CAMRY TO TEJAS TOYOTA TO HAVE IT CHECKED. THE DIAGNOSTIC INFORMATION FROM THE COMPUTER INDICATED NOTHING WAS WRONG. I WAS INSTRUCTED BY THE TOYOTA SERVICE MANAGER TO BRING IT IN WHILE IT WAS HAPPENING, IF POSSIBLE, SO THEY COULD SEE WHAT WAS GOING ON. ON APRIL 5TH, THE PROBLEM OCCURRED AGAIN AND WE DROVE IT DIRECTLY TO TEJAS. THE PROBLEM WAS STILL OCCURRING WHEN THEY CONNECTED THEIR COMPUTER TO CHECK THE VEHICLES ONBOARD COMPUTER. THEIR COMPUTER DIAGNOSED THE BRAKE ACTUATOR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED, AND DUE TO THE FAULTY ACTUATOR, THE BRAKE PADS ON THE BOTH FRONT AND REAR HAD TO BE REPLACED AND THE BRAKING SYSTEM FLUSHED. THE COST OF THE ACTUATOR WITH LABOR TO INSTALL WAS OVER $3,500, TOTAL BILL ALMOST $4,200. TEJAS PERSONNEL DID A GREAT JOB REPAIRING THE PROBLEM AND GETTING THE VEHICLE BACK TO ME. I CALLED THE TOYOTA MAIN CUSTOMER SERVICE NUMBER AND SPOKE WITH ONE OF THEIR REPRESENTATIVES, [XXX]. HE CREATED CASE # 1404141818 AND I WAS INSTRUCTED TO FAX (NOT EMAIL BUT FAX) A COPY OF THE INVOICE I RECEIVED FROM TEJAS TO HIM. WHICH I DID. HE SPOKE TO THE HIGHER UPS IN TOYOTA AND CALLED ME BACK TODAY (4/16). TOYOTA MANAGEMENT DENIED IT WAS THEIR RESPONSIBILITY TO PAY THE REPAIR COSTS BECAUSE THE VEHICLE WAS PAST THE INITIAL WARRANTY PERIOD. I BELIEVE TOYOTA IS RESPONSIBLE DUE TO FAULTY DESIGN OF THEIR ACTUATOR. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

NHTSA ODI #10583186

102,000 miles · Apr 16, 2014

Service Brakes

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MY WIFE EXPERIENCED A FAILURE OF THE ASSISTED BRAKING SYSTEM ON OUR 2007 TOYOTA CAMRY HYBRID. THIS OCCURRED WHILE SHE WAS DROPPING OFF OUR CHILDREN AT SCHOOL BUT FORTUNATELY OCCURRED AT LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE BECAME APPARENT WHEN MULTIPLE DASHBOARD WARNING LIGHTS LIT UP AND WHEN THE BRAKES FAILED TO STOP THE VEHICLE ADEQUATELY. AFTER THE VEHICLE HAD BEEN PARKED A RE-STARTED, THE PROBLEM RESOLVED. WE UNDERSTAND FROM INFORMATION AVAILABLE FROM OTHER DRIVERS OF THIS VEHICLE THAT THE FAILURE IS LIKELY TO RECUR AND SO REMAINS A SERIOUS SAFETY CONCERN. *TT

NHTSA ODI #10583101

80,000 miles · Apr 15, 2014

Electrical SystemElectronic Stability Control (esc)Service Brakes

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WARNING BRAKE LIGHT CAME ON ( THE EMERGENCY BRAKE ONE) WHILE I WAS OUT DRIVING. THE EMERGENCY BRAKE WAS NOT ENGAGED. TRIED TO GET THE CAR HOME AND AT A LIGHT WHEN I WENT TO TAKE OFF, THE CAR STARTED TO MOVE THEN SUDDENLY STOPPED IN THE INTERSECTION, BUT THE CAR WAS STILL RUNNING. I TURNED ON MY FLASHERS, AND RESTARTED THE CAR. THE "CHECK VSC SYSTEM" WARNING CAME ON AND I DROVE THE CAR SLOWLY HOME. THE BRAKES WERE VERY SPONGY, LIKE THERE WAS HARDLY ANY BRAKING POWER. *TT

NHTSA ODI #10582896

224,000 miles · Apr 15, 2014

Service BrakesCrash

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MY WIFE WAS DRIVING FROM WORK AS SHE WAS APPROACHING A STOP LIGHT SHE HIT THE BRAKES TO STOP. TO HER SURPRISE ALMOST ALL THE LIGHTS ON THE DASHBOARD CAME ON SIMULTANEOUSLY. AND THERE WAS NO BRAKES SO INSTEAD OF HITTING THE CAR IN FRONT OF HER SHE WENT OVER THE CURVE TO AVOID HITTING THE CAR. IT COST US A RIM AND TIRE. I M JUST GLAD SHE OR SOMEONE ELSE WASN'T INJURED. SINCE THEN MY WIFE REFUSES TO DRIVE THE CAR NEVER AGAIN SHE TOLD ME AND WISHED ME GOOD LUCK. I HAVE DROVE THE CAR MYSELF AND HAVE EXPERIENCE THE SAME ISSUE WHERE ALL THE ABS AND BRAKE LIGHTS COME ON AND THERE'S TOTAL LOSS OF BRAKES. I HAVE TAKEN THE VEHICLE TO THE MECHANIC AND TOLD ME IS THE ABS ACTUATOR PUMP THAT GOES BAD WITHOUT NOTICE. HE TOLD ME ITS NOT THE FIRST TIME A CUSTOMER HAS CAME IN WITH THIS PROBLEM ON THE 2007 AND 2008. I GUESS THEY CHANGE SOMETHING ON ABS PUMPS ON THE 2009 AND NEWER VEHICLES THAT'S WHY THEY DON'T HAVE THIS PROBLEM. I JUST HOPE THE NHTSA LOOKS INTO THIS DEFECT PART BEFORE SOMEBODY GETS HURT OR KILL. ITS A SERIOUS PROBLEM ESPECIALLY WHEN YOUR DEALING WITH VEHICLE BRAKES NOT FUNCTIONING THE WAY THERE SUPPOSE TO THAT WE ALL DEPEND ON. THE REASON WHY TOYOTA HAVEN'T DONE A VOLUNTARY RECALL IS BECAUSE OF THE COST OF THE ABS ACTUATOR IT'S EXPANSIVE AT AROUND 2,500 TO 3,000 THEY KNOW THEY HAVE A PROBLEM IN THERE HANDS. BUT IF THEY REFUSE TO ACKNOWLEDGE THIS PROBLEM IS GOING TO COST THEM MORE IF SOMEBODY GETS SERIOUSLY HURT OR KILL . *TT

NHTSA ODI #10582799

88,500 miles · Apr 12, 2014

Service Brakes

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DRIVING ON THE INTERSTATE AT 65 MILES PER HOUR, I SAW BRAKE LIGHTS AHEAD, SO I APPLIED BRAKES. MY VEHICLE FAILED TO SLOW DOWN AT THE NORMAL RATE AND I NOTICED INCREASED RESISTANCE ON THE BRAKE PEDAL. I APPLIED AS MUCH PRESSURE AS POSSIBLE TO THE BRAKE PEDAL AND THE VEHICLE EVENTUALLY STOPPED TO AVOID A COLLISION. I BROUGHT THE CAR TO TOYOTA AND SAID PROBLEM IS DUE TO ABS ACCUMULATOR. THE VEHICLE NEVER PRESENTED A COMPUTER CODE FROM PROBLEM. PROBLEM WAS FOUND BY LOGGING THE ABS ACCUMULATOR SENSOR AND IT WAS REPORTING CONSISTENTLY LOSING BRAKE PRESSURE. THE PRICE FOR THE REPLACEMENT PART IS $2626 FOR JUST THE PART. TWO MONTHS PRIOR TO THIS INCIDENT, THE DASH LIGHTS CAME ON WITH WARNING TO "CHECK VSC SYSTEM". BROUGHT THE CAR TO THE TOYOTA DEALER AND THEY SAID IT WAS DUE TO LOW REAR BRAKES, REPLACED PADS, ROTORS AND RESET THE VSC SYSTEM. THE NEW PART IS ALSO AN UPDATED VERSION ACCORDING TO TOYOTA, WHICH SIGNIFIES THAT TOYOTA KNOWS THERE IS AN ISSUE WITH THE ORIGINAL PART. *JS

NHTSA ODI #10579353

88,000 miles · Apr 10, 2014

Service BrakesCrash

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TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY HB. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXHIBITED A SUDDEN AND INTERMITTENT LOSS IN BRAKING ASSIST, DELAYED BRAKING AND AN INCREASE IN BRAKE PEDAL EFFORT. ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED, INCLUDING THE CHECK VSC WARNING LIGHT. ON ANOTHER OCCASION THE CONTACT WAS IN TRAFFIC AND WHEN THE BRAKES WERE APPLIED, THERE WAS AN ABNORMAL INCREASE IN BRAKING DISTANCE THAT CAUSED THE CONTACT TO CRASH INTO A PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLES TIMES BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE BUT DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE CONTACT WAS AWARE THAT THE VEHICLE WAS UNDER INVESTIGATION FOR THE SAME BRAKING SYSTEM TYPE OF FAILURE (NHTSA ACTION NUMBER: PE14001). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 88,000.

NHTSA ODI #10578975

148,000 miles · Apr 10, 2014

Service BrakesVehicle Speed Control

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DRIVING ON FREEWAY AT APPROXIMATELY 45 MILES PER HOUR DURING RUSH HOUR. BRAKE LIGHTS APPEARED AHEAD, SO I APPLIED BRAKES. MY VEHICLE FAILED TO STOP OR SLOW DOWN AND I NOTICED INCREASED RESISTANCE ON THE BRAKE PEDAL. I CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE EVENTUALLY STOPPED. LUCKILY, THERE WAS A GOOD DISTANCE BETWEEN ME AND THE CAR AHEAD OF ME, AND I WAS EVENTUALLY ABLE TO STOP AND AVOID COLLISION. I BROUGHT THE CAR TO THE SHOP TO BE CHECKED OUT. THE SHOP CALLED TOYOTA, AND THEY KNEW RIGHT AWAY EXACTLY WHAT PART NEEDED TO BE REPLACED. PRICE TAG OF $2600 FOR JUST THE PART. A WEEK PRIOR TO THIS INCIDENT, DASH LIGHTS CAME ON WITH WARNING TO "CHECK VSC SYSTEM". BROUGHT THE CAR IN FOR OIL CHANGE AND TO CHECK THE WARNING LIGHT. NO PROBLEM WAS DETECTED, THE WARNING LIGHT WAS RESET. THIS LIGHT HAD COME ON AGAIN JUST PRIOR TO THE BRAKE FAILURE. *TR

NHTSA ODI #10578896

97,256 miles · Apr 9, 2014

Service BrakesVehicle Speed Control

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FOR THE LAST COUPLE OF MONTHS HAVE NOTICED THE BRAKE PEDAL "PULSING" ON STARTING THE CAR AND SOMETIMES ON STOPPING AT INTERSECTIONS. THEN THE BRAKE WARNING LIGHT CAME ON INTERMITTENTLY WHILST DRIVING BUT WITH NO IMPACT ON THE BRAKES AND THEN WHILST EXITING THE FREEWAY ALL THE BRAKE WARNINGS LIGHTS AND CHECK VSC SYSTEM MESSAGE WAS DISPLAYED WITH LOSS OF ASSISTED BRAKING. TOOK IT STRAIGHT TO THE DEALERSHIP BUT ON BRAKING TO ENTER THE INSPECTION BAY ALL WARNING LIGHTS WENT OUT. TOYOTA TECHNICIAN COULDN'T FIND AN ERROR CODE IN THE HISTORY AND AFTER DRIVING 15 MILES THE WARNING LIGHTS DIDN'T COME BACK ON. TECHNICIAN DID COMMENT THAT THEY'D HAD OTHER CAMRY HYBRIDS WITH SIMILAR ISSUES AND SAID THE ABS ACTUATOR NEEDED REPLACING AT A COST OF $3,400! I WAS TOLD THAT TOYOTA ARE USING A DIFFERENT PART ON LATER MODEL CAMRY HYBRIDS WHICH IN ITSELF SEEMS AN ACKNOWLEDGEMENT THAT THE PART IS FAULTY. *TR

NHTSA ODI #10578682

81,000 miles · Apr 8, 2014

Electronic Stability Control (esc)Service BrakesVehicle Speed Control

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UPON STARTING THE CAR, THE CHECK VSC ALERT APPEARED ON THE DASH INDICATOR SCREEN. USER MANUAL INSTRUCTED ME TO DRIVE TO NEAREST SERVICE CENTER. THIS IS NOT A SAFE PROCEDURE, AS THE BRAKING SYSTEM WAS NEAR COMPLETE MALFUNCTION. UPON RESEARCH ONLINE, IT CAME TO MY ATTENTION THAT THIS IS A COMMON PROBLEM. THE TOTAL COST OF REPAIR WILL NEAR $2500. THE SERVICE TECHNICIAN ALSO INFORMED ME THAT THERE IS A SYSTEM UPDATE FOR THIS PROBLEM, INDICATING THAT TOYOTA IS AWARE OF THE MALFUNCTION. HOPEFULLY THIS COMPLAINT WILL ASSIST IN THE ISSUING OF A RECALL FOR THE BRAKE ACTUATOR OR RELATED VSC SYSTEM THAT HAS BEEN SUCH A PERSISTENT ISSUE. THANK YOU. *TR

NHTSA ODI #10578399

Official recalls

15V689000 · Visibility:power Window Devices And Controls

Oct 22, 2015

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Consequence & remedy

Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

12V491000 · Visibility:power Window Devices And Controls

Oct 10, 2012

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Consequence & remedy

Consequence: If the switch overheats, it may melt, possibly resulting in a fire.

Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

09V388000 · Vehicle Speed Control:accelerator Pedal

Oct 5, 2009

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

PE14001 · Brake Actuator Malfunction

Opened Jan 23, 2014 · Closed Aug 22, 2014

Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:supply:reservoir/tank; Service Brakes, Electric; Service Brakes, Hydraulic:power Assist

On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.

Additional source detail variants (4)

Service Brakes, Air:supply:reservoir/tank

Service Brakes, Electric

Service Brakes, Hydraulic:power Assist

Service Brakes

EA12006 · Power Window Master Switch Fire

Opened Jun 14, 2012 · Closed Feb 12, 2013

Status: closed (inferred from source dates) · Electrical System; Structure:body; Unknown Or Other

On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia, 2007-2008 Tundra, 2007-2008 Yaris, and 2009 Pontiac Vibe.See NHTSA recall number 12V-491 for more details, including the affected vehicle manufacture dates for each vehicle model.Note that only early-production 2009 model year vehicles are included in the recall.Toyota and GM dealers will inspect the power window master switch (PWMS) assemblies and apply a specialized grease that inhibits heat build-up.The circuit board in the PWMS may be replaced with a new one if notchy or sticking feeling is observed during the inspection.The failure report summary above shows counts for the vehicles identified at the start of this Engineering Analysis, specifically the approximately 1.4 million vehicles that share an identical PWMS assembly design including, model year 2007-2009 Camry, Camry Hybrid, RAV4, and Yaris built from September 2006 through August 2008, as well as all 2008 Highlander Hybrid.Toyota subsequently identified approximately one million additional vehicles that have a slightly different PWMS design but contain the same defect condition.Note that the totals for complaints and fires shown above may include duplicative reports (between ODI and manufacturer reports).This Engineering Analysis is closed.See attached report for additional information.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.

Additional source detail variants (3)

Electrical System

Structure:body

Unknown Or Other

PE12002 · Power Window Master Switch Fire

Opened Feb 6, 2012 · Closed Jun 14, 2012

Status: closed (inferred from source dates) · Electrical System; Structure:body; Unknown Or Other

ODI has identified certain Toyota vehicles experiencing a higher rate of fire and thermal event incidents among all Toyota vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry Hybrid, RAV4 and Yaris vehicles built from approximately September 2006 through August 2008, as well as all MY 2008 Highlander Hybrid vehicles.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-006) to further study the alleged defect and its consequences.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.

Additional source detail variants (3)

Electrical System

Structure:body

Unknown Or Other