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2013 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Toyota Avalon do not stand out strongly from the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

82 reports with mileage · 55 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports1 fire reports11 injury reports

Visibility complaints

9 reports
Clear category filter
9,800 miles · Mar 22, 2015
StructureVisibility

THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR THE REQUIRED 10,000 MILE WARRANTY MAINTENANCE. AT THIS TIME, I SHOWED THE DEALERSHIP WHERE WATER MARKS HAD APPEARED IN ALL FOUR UPPER CORNERS OF THE INSIDE CLOTH LINERS BESIDE THE FRONT AND REAR WINDSHIELDS. I WAS TOLD THE SUNROOF HAD TUBES THAT OCCASIONALLY CLOGGED AND THEY WOULD …

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THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR THE REQUIRED 10,000 MILE WARRANTY MAINTENANCE. AT THIS TIME, I SHOWED THE DEALERSHIP WHERE WATER MARKS HAD APPEARED IN ALL FOUR UPPER CORNERS OF THE INSIDE CLOTH LINERS BESIDE THE FRONT AND REAR WINDSHIELDS. I WAS TOLD THE SUNROOF HAD TUBES THAT OCCASIONALLY CLOGGED AND THEY WOULD CLEAR THE TUBES AND CLEAN THE INSIDE CLOTH. OVER THE PAST FEW MONTHS OUR AREA EXPERIENCED A TREMENDOUS AMOUNT OF RAIN. WHEN THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE 15,000 MILE WARRANTY MAINTENANCE, I SHOWED THE DEALERSHIP WHERE WATER MARKS APPEARED TO HAVE WORSENED IN THE SAME AREAS. THE DEALERSHIP EXPLAINED THAT THERE WERE NO CLOGS IN THE SUNROOF TUBING AND THEY HAD ATTEMPTED TO RECREATE THE WATER LEAKAGE BY RUNNING WATER OVER THE CAR FOR ONE HOUR. THEY COULD NOT EXPLAIN WHY THE WATER MARKS KEPT REAPPEARING AND DID NOT KNOW IF ANYONE CALLED TOYOTA. A REPRESENTATIVE FROM THE DEALERSHIP EXPLAINED THAT THEY COULD NOT DO ANYTHING ELSE TO CORRECT THE ISSUE BECAUSE THERE WERE NO "RECALLS" PERTAINING TO THIS ISSUE. I PERFORMED A GOOGLE SEARCH AND DISCOVERED A BLOG WHERE MANY PEOPLE HAVE EXPERIENCED THIS PROBLEM AND ONE PERSON EVEN HAD TO HAVE THE HEADLINERS AND CLOTH REPLACED DUE TO WATER DAMAGE. THE REPRESENTATIVE SAID THERE WAS NOTHING ELSE THEY COULD DO BUT I COULD REPORT THIS TO THE NHTSA IF I FELT THE NEED TO SEEK REPAIRS. *TR

NHTSA ODI #10700929

14,200 miles · Apr 22, 2014
Electrical SystemVisibility

I RECEIVED A RECALL NOTICE ON MY VEHICLE ON FEBRUARY 6, 2014 AND EVERY TIME I HAVE CALLED THE DEALERSHIP TO HAVE MY HVAC ASSEMBLY REPAIRED THEY TELL ME THAT THE PARTS ARE ON BACKORDER. I FEEL LIKE THEY ARE PUTTING ME AND MY SAFETY AT RISK BY NOT PRODUCING A FIX FOR THIS RECALL. *TR

NHTSA ODI #10584112

7,000 miles · Dec 26, 2013
EquipmentVisibility

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW WAS DISTORTED, CAUSING HIS VISIBILITY TO BE MINIMIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS COMPLIANT WITH STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…

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TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW WAS DISTORTED, CAUSING HIS VISIBILITY TO BE MINIMIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS COMPLIANT WITH STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000. UPDATED 03/05/14*LJ *TR

NHTSA ODI #10557310

700 miles · Oct 21, 2013
Visibility

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A CONSTANT GLARE FROM THE DASHBOARD, AFFECTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE CONTACT BELIEVED THE FAILURE TO BE A SERIOUS SAFETY ISSUE SINCE HE WAS UNABLE TO SEE APPROACHING VEHICLES. THE VEHICLE WAS TAKEN…

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TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A CONSTANT GLARE FROM THE DASHBOARD, AFFECTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE CONTACT BELIEVED THE FAILURE TO BE A SERIOUS SAFETY ISSUE SINCE HE WAS UNABLE TO SEE APPROACHING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO ALTER THE DESIGN OF THE VEHICLE. HOWEVER, THE TECHNICIAN OPTED TO CLEAN THE DASHBOARD AND WINDSHIELD AS A TEMPORARY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 767. UPDATED 11/20/13*CN

NHTSA ODI #10548690

500 miles · Sep 5, 2013
StructureVisibility

COMPLAINT: SUN GLARE REFLECTION COMING FROM DASHBOARD, SAFETY ISSUE, SIMILAR TO NETS. ON 04/01/13, JAMES FEWEL TOYOTA NATIONAL HQ, DOCUMENTED MY DASH GLARE ISSUE UNDER FILE #[XXX]: ON 3-16-2013, WE PURCHASED A 2013 AVALON FROM COGGIN TOYOTA JACKSONVILLE. IT HAS FL LEGAL WINDOW TINTING. THE DASH'S CHROME TRIM CAUSES A GLARE ISSUE…

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COMPLAINT: SUN GLARE REFLECTION COMING FROM DASHBOARD, SAFETY ISSUE, SIMILAR TO NETS. ON 04/01/13, JAMES FEWEL TOYOTA NATIONAL HQ, DOCUMENTED MY DASH GLARE ISSUE UNDER FILE #[XXX]: ON 3-16-2013, WE PURCHASED A 2013 AVALON FROM COGGIN TOYOTA JACKSONVILLE. IT HAS FL LEGAL WINDOW TINTING. THE DASH'S CHROME TRIM CAUSES A GLARE ISSUE ON A SUNNY DAY, CAUSING BRIGHT GLARE DUE TO THE AMOUNT OF DASHBOARD TRIM THAT IS SILVER/CHROME. IT IS A SAFETY ISSUE WHEN THERE IS SO MUCH GLARE COMING FROM THE DASH AREA. WHAT IS TOYOTA'S RECOMMENDATION IS TO RECTIFY THE ISSUE? ON 05/21/13, [XXX], SERVICE DIRECTOR, TOYOTA AVENUES, RESPONDED: [XXX], I FORWARDED YOUR PICTURES TO OUR TECH DEPT AS WELL AS SUBMITTED A PRODUCT QUALITY CASE. RESPONSE BACK FROM MANUFACTURER HAS BEEN THAT THERE IS NOTHING THAT CAN BE CHANGED AT THIS TIME TO KEEP THE GLARE COMING OFF OF THE CHROME TRIM PANELS. THE REF FOR THE DEALER PRODUCT REPORT IS CASE # [XXX] IF YOU WISH TO CALL THE CUST SPT CENTER TO UPDATE YOUR CASE. THANK YOU, [XXX], TOYOTA AVENUES [XXX]. ON 05/22/2013 [XXX] AT TOYOTA HQ RESPONDED: [XXX], WE ARE SORRY FOR THE CONCERNS THIS CONDITION HAS CAUSED AND HAVE FORWARDED YOUR EMAIL TO A CASE MANAGER HERE IN OUR DEPT. THE CASE MANAGER WILL CONTACT YOU VIA PHONE BEFORE THE END OF BUSINESS, MAY 23, 2013. WE HAVE DOCUMENTED YOUR EMAIL AT OUR NATIONAL HQ UNDER FILE #[XXX]. ON 05/23/2013 RECEIVED A CALL FROM TOYOTA CASE MANAGER [XXX], SO I SENT HIM PICTURES SHOWING THE GLARE ISSUE. THERE WAS NEVER ANY FURTHER COMMUNICATION FROM TOYOTA HQ ON IT. BOTTOM LINE: TOYOTA NEEDS TO COME UP WITH A FIX TO THIS SAFETY ISSUE, REPLACING ALL THIS GLOSSY CHROME WITH SOMETHING NON-REFLECTIVE. PUTTING CHROME IN THE DASH AREA WAS A POOR DESIGN. MY WIFE OFTEN FEELS SICK, DUE TO THE WAY THIS GLARE HURTS HER EYES. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10542153

410 miles · Jul 2, 2013
StructureVisibility

THIS TOYOTA WAS PURCHASED WITH A SUNROOF TOP. AFTER DRIVING THE CAR FOR TWO WEEKS WE NOTICED THE HEADLINER WAS COMING LOOSE FROM THE ROOF. WE NOTICED THAT WHEN YOU OPENED THE SUNROOF THE AIR ENTERING THE CAR MADE THE ROOF OR HEADLINER SHAKE AND MOVE AS IF TO MUCH AIR WAS GETTING UNDER IT CAUSING THE HEADLINER TO SEPARATE FROM TH…

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THIS TOYOTA WAS PURCHASED WITH A SUNROOF TOP. AFTER DRIVING THE CAR FOR TWO WEEKS WE NOTICED THE HEADLINER WAS COMING LOOSE FROM THE ROOF. WE NOTICED THAT WHEN YOU OPENED THE SUNROOF THE AIR ENTERING THE CAR MADE THE ROOF OR HEADLINER SHAKE AND MOVE AS IF TO MUCH AIR WAS GETTING UNDER IT CAUSING THE HEADLINER TO SEPARATE FROM THE ROOF. WE TOOK THE CAR IN FOR SERVICE AND THE DEALERSHIP FINALLY TOLD US THERE WAS A RECALL ON THESE HEADLINERS AND THAT NO PARTS WERE BEING REPLACED AT THIS TIME. I LOOK AT THIS AS A MAJOR FLAW AND THE ROOF COMING LOOSE SHOULD HAVE BEEN SOMETHING THE TOYOTA SHOULD HAVE SAID SOMETHING ABOUT. WE'VE HAD THE CAR TWO WEEKS SHOULDN'T THEY HAVE SAID O BY THE WAY THE ROOF MAY SEPARATE FROM THE TOP OF THE CAR. NO CALLS ABOUT THE RECALL AND THEY TOLD US TO TAKE OUR CAR THAT THEY COULD NOT REPAIR IT RIGHT NOW. PLEASE TELL EVERYONE THE ROOF IN THIS CAR HAS PROBLEMS AN TOYOTA IS NOT FIXING IT. IT'S UNFAIR TO THE CONSUMER THAT THINGS LIKE THIS CAN HAPPEN AND PEOPLE KNOW ABOUT IT AND ARE STILL ALLOWED TO SELL THESE CAR IF YOU WANT TO BUY ONE TODAY. *TR

NHTSA ODI #10522830

450 miles · Jun 17, 2013
Visibility

I DROVE TO BALTIMORE, MD FROM CHERRY HILL, NJ ON 06/16/2013 AT SPEEDS VARYING FROM 45MPH - 75MPH. THE MOMENT I GOT ON TO NJ TURNPIKE, THE WIND AND ROAD NOISE WERE LOUD INSIDE THE CABIN. THE ENTIRE TIME IT SEEMED THE WINDOWS OF THE CAR WERE OPEN EVEN THOUGH THE A/C WAS ON SLOW, WINDOWS AND SUNROOF WERE CLOSED. (I HAVE TWO OLDER C…

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I DROVE TO BALTIMORE, MD FROM CHERRY HILL, NJ ON 06/16/2013 AT SPEEDS VARYING FROM 45MPH - 75MPH. THE MOMENT I GOT ON TO NJ TURNPIKE, THE WIND AND ROAD NOISE WERE LOUD INSIDE THE CABIN. THE ENTIRE TIME IT SEEMED THE WINDOWS OF THE CAR WERE OPEN EVEN THOUGH THE A/C WAS ON SLOW, WINDOWS AND SUNROOF WERE CLOSED. (I HAVE TWO OLDER CARS I.E. HYUNDAI ELANTRA 2002 AND HONDA ACCORD 2005 WHICH HAVE LESS CABIN NOISE WHEN WINDOWS ARE CLOSED). CONSIDERING, THIS IS A BRAND NEW CAR, HIGH END AND IS SUPPOSED TO BE VERY QUITE, I FIND IT A BIG SAFETY RISK AS THE NOISE IS DISTRACTING, BECAUSE I WAS TRYING TO SEE IF THE WINDOWS WERE OPEN, DOORS WERE PROPERLY CLOSED AND SUN ROOF WASN'T OPEN / TILTED, ALL THE WHILE DISTRACTING ME FROM THE ROAD. A LOT OF THE NOISE SEEMS TO BE COMING FROM AROUND THE DOORS AND THE FRONT WINDSHIELD, AT ONE POINT DURING MY JOURNEY THERE WAS A LOUD WHOOSHING SOUND COMING FROM THE FRONT WIND SHIELD AS IF THERE WAS NO SEAL / INSULATION BETWEEN THE WINDSHIELD AND THE BODY OF THE CAR. *TR

NHTSA ODI #10520140

Mileage unknown · Jun 13, 2013
Visibility

FAILED COMPONENT IN THIS VEHICLE, AS WELL AS EVERY OTHER 2013 TOYOTA AVALON, HAS A DISTORTED REAR WINDOW AND ONE CANNOT GET A CLEAR VIEW OF WHAT IS BEHIND. ALL LINES ARE ZIG-ZAG AND EVERYTHING BEHIND IS FUZZY. THIS IS NOT A DISPUTE BETWEEN ONE CAR OWNER AND TOYOTA, BUT A DISPUTE THAT ENCOMPASSES EVERY 2013 TOYOTA AVALON AND I…

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FAILED COMPONENT IN THIS VEHICLE, AS WELL AS EVERY OTHER 2013 TOYOTA AVALON, HAS A DISTORTED REAR WINDOW AND ONE CANNOT GET A CLEAR VIEW OF WHAT IS BEHIND. ALL LINES ARE ZIG-ZAG AND EVERYTHING BEHIND IS FUZZY. THIS IS NOT A DISPUTE BETWEEN ONE CAR OWNER AND TOYOTA, BUT A DISPUTE THAT ENCOMPASSES EVERY 2013 TOYOTA AVALON AND IN WHICH THE NHTSA SHOULD TAKE INTEREST. I HAVE DOCUMENTS TO PROVE THAT ALL THESE VEHICLES HAVE THIS PROBLEM. I PURCHASED THIS CAR 12/17/12 ON A RAINY, OVERCAST DAY. AFTER DELIVERY, I NOTICED THE WINDOW, AND THINKING IT COULD BE REPAIRED BY REPLACEMENT, TOOK THE CAR TO THE DEALER AND AFTER THEY CHECKED OTHER CARS ON THE LOT, FOUND ALL HAD THE SAME PROBLEM. THE FIELD SERVICE REP AND I MET AND HE DROVE THE VEHICLE. HE TOO, SAW THE PROBLEM. WE MET AGAIN, AND HE HAD MET WITH THE TECHNICAL PEOPLE IN JACKSONVILLE, AND NO CAR HAD A CLEAR WINDOW. HE STATED, IN WRITING, THAT HE WOULD PURSUE A RE-PURCHASE OF THE VEHICLE. I WAS ADVISED TO GET A CASE NUMBER AND I DID SO. AFTER WORKING FOR SEVERAL WEEKS WITH THE CASE MANAGER, HE INFORMED ME THAT ON MAY 17TH, THE DIRECTORS AND CORPORATE MANAGERS WERE MEETING AND ON MAY 20TH, HE WOULD CALL TO LET ME KNOW IF A WINDOW HAD BEEN RE-ENGINEERED TO CORRECT THE PROBLEM. THE CORRECTION COULD NOT BE MADE, SO ARBITRATION PAPERS WERE SENT. AFTER PURSUING THIS, I WAS INFORMED I WAS NOT ELIGIBLE FOR ARBITRATION BECAUSE IT WAS A DESIGN FLAW. THIS IS A DEFECT THAT NO MFG. SHOULD BE ALLOWED TO PUT ON THE ROAD. A VERY EXPENSIVE CAR THAT NO ONE SHOULD BE CONDEMNED TO DRIVE BECAUSE ONE CANNOT GET A CLEAR VIEW OF WHAT IS BEHIND. ON 6/13/13, I WAS INFORMED TOYOTA WOULD NOT RE-PURCHASE THE CAR, NOW WOULD NOT DO ANYTHING BECAUSE THEY DID NOT CONSIDER IT TO BE A SAFETY PROBLEM. IT IS. EVEN THE REP. INVOLVED THINKS THE CAR SHOULD BE RE-PURCHASED. IT SHOULD BE RE-PURCHASED AND EVERY 2013 TOYOTA AVALON SHOULD BE RECALLED.

NHTSA ODI #10520321

Mileage unknown · Mar 22, 2013
Visibility

IN THE 2013 TOYOTA AVALON, DRIVER VISIBILITY IS DANGEROUSLY DISTORTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR AT APPROACHING CARS (ESPECIALLY AT NIGHT), DUE TO A DEFECT IN THE NEW 2013 ENGINEERING DESIGN OF THE REAR GLASS MATERIAL, REAR GLASS CONTOUR AND ANGLE, TINTING, AND DEFROST STRIPS. ALL LIGHTS (ESPECIALLY VEHICLE HE…

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IN THE 2013 TOYOTA AVALON, DRIVER VISIBILITY IS DANGEROUSLY DISTORTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR AT APPROACHING CARS (ESPECIALLY AT NIGHT), DUE TO A DEFECT IN THE NEW 2013 ENGINEERING DESIGN OF THE REAR GLASS MATERIAL, REAR GLASS CONTOUR AND ANGLE, TINTING, AND DEFROST STRIPS. ALL LIGHTS (ESPECIALLY VEHICLE HEADLIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC.) OBSERVED THROUGH THE REAR GLASS HAVE LONG, BRIGHT, VERTICAL LINES RADIATING AT THE TOP AND BOTTOM FROM THE MAIN LIGHT SOURCE VIEWED THROUGH THE REAR VIEW MIRROR. THESE VERTICAL LINES SHINING FROM ALL OF THE NUMEROUS LIGHT SOURCES OBSCURE THE REAR VIEW VISION, CAUSING CONFUSION FOR THE DRIVER IN MANY WAYS: 1) NOT BEING ABLE TO CORRECTLY JUDGE REAR CAR DISTANCE, 2) NOT BEING ABLE TO IDENTIFY THE TYPES OF VEHICLES IN THE REAR, 3) NOT BEING ABLE TO CHANGE LANES SAFELY BECAUSE OF DISTORTIONS THROUGH THE REAR GLASS PANEL, 4) NOT BEING ABLE TO JUDGE HOW MANY VEHICLES ARE APPROACHING AND/OR PASSING, AND LAST BUT NOT LEAST, 5) CAUSING THE DRIVER TO STARE LONGER THROUGH THE REAR VIEW MIRROR IN AN ATTEMPT TO DISCERN WHAT IS TAKING PLACE BEHIND WHICH TAKES THE DRIVER'S EYE OFF OF THE FRONT VISION FOR TOO LONG. ALTHOUGH THE BRIGHT VERTICAL LINES CAN BE SEEN MORE DISTINCTLY AT DUSK AND NIGHT, THEY ARE ALSO OBSERVABLE DURING THE DAYTIME IF THE VEHICLES COMING FROM BEHIND HAVE FRONT LIGHTS ON, AND/OR THE SUN SHINES ON THE CHROME. THESE RADIATING VERTICAL LINES TAKE ON THE COLOR OF THE MAIN LIGHT SOURCE SEEN FROM BEHIND SO THE DRIVER MAY OBSERVE WHITE, YELLOW, RED, GREEN, ETC. COLORS. THIS CAUSES CONFUSION WHEN TRYING TO JUDGE WHAT IS HAPPENING WITH APPROACHING VEHICLES FROM BEHIND. ON A MULTI-LANE HIGHWAY AT NIGHT, THESE MANY-COLORED VERTICAL LINES RADIATING UP AND DOWN FROM THE VARIOUS TYPES OF HEADLIGHTS, STREET LIGHTS, ETC. CAUSE A CONFUSING AND DANGEROUS SITUATION FOR THE DRIVER.

NHTSA ODI #10505067

Official recalls

4

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

15V728000 · Forward Collision Avoidance: Crash Imminent Braking

Nov 3, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence & remedy

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

13V442000 · Air Bags; Electrical System; Equipment:appliance:air Conditioner

Oct 17, 2013

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.

Consequence & remedy

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

Air Bags

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

Electrical System

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

13V505000 · Visibility:windshield Wiper/washer:switch/wiring

Oct 17, 2013

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence & remedy

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.