1997 Toyota 4RUNNER

TO WHOM IT MAY CONCERN: THANK YOU FOR YOUR IMMEDIATE ATTENTION TO THIS CONCERN. I JUST PURCHASED A 1997 TOYOTA 4RUNNER WITH 173,000 MILES ON IT. I WAS MADE AWARE BEFORE BUYING THE VEHICLE THAT THERE IS SOME RUST UNDERNEATH AND SO I EXAMINED THE PROBLEM AND DETERMINED THAT IT IS NOT MAJOR AND IS REPAIRABLE. AFTER PURCHASING THE VEHICLE, I FOUND THAT THE PROBLEM IS QUITE LARGER THAN I INITIALLY ASSESSED. I REALIZE THAT THIS MAKES ME RESPONSIBLE FOR A BAD DECISION BUT I ALSO THINK THAT IT IS IMPORTANT FOR THE SAFETY OF THE GENERAL PUBLIC TO BRING THESE RUST ISSUES TO THE ATTENTION OF THE NHTSA WITH THE HOPE THAT ENOUGH COMPLAINTS WILL AFFECT A RESPONSE THAT WILL HOLD THE MANUFACTURER RESPONSIBLE. I REALIZE THAT THIS VEHICLE IS 15 YEARS OLD AND HAS HIGH MILEAGE BUT AT THE SAME TIME, I DON'T BELIEVE THAT THE ROTTING FRAME IS AN ACCEPTABLE DEFECT IN AN 18 YEAR OLD VEHICLE THAT WAS CLEARLY VERY WELL MAINTAINED BY IT'S ORIGINAL OWNER, AND BY THE NUMBER OF SUBMITTED AND UNSUBMITTED COMPLAINTS, THIS IS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE WHICH POINTS TO A DEFECT IN MANUFACTURING. IN ADDITION, THIS ROTTING FRAME PROBLEM MUST HAVE STARTED WHEN THE VEHICLE WAS MUCH YOUNGER BECAUSE THE FRAME IS ROTTED THROUGH IN TWO PLACES AND IT DOESN'T TAKE A SCIENTIST TO KNOW THAT THIS KIND OF DAMAGE TAKES TIME. THE MAIN FRAME ON MY 4RUNNER IS ROTTED COMPLETELY THROUGH IN FRONT OF AND BEHIND THE LEFT REAR WHEEL. I CANNOT DRIVE THE VEHICLE THAT I JUST BOUGHT BECAUSE OF THE SAFETY CONCERNS AND I'M CONCERNED THAT THERE ARE LESS MECHANICALLY INCLINED PERSONS OUT THERE WHO ARE UNAWARE OF THIS ISSUE AND UNKNOWINGLY PUTTING THEMSELVES AND THE GENERAL PUBLIC AT RISK. PLEASE TAKE IMMEDIATE ACTION TO HOLD THE MANUFACTURER ACCOUNTABLE FOR THIS DEFECT. THANK YOU. *TR

PURCHASED WITH 165,000 MILES. ALMOST NEW FOR A MODERN VEHICLE. TOOK IT TO THE MECHANIC AND WAS NOTIFIED THE FRAME WAS RUSTED OUT, THE REAR END WAS READY TO COLLAPSE, AND IT WAS UNSAFE TO DRIVE. TOOK IT TO A BODY SHOP FOR A SECOND OPINION AND NOTIFIED THE SAME THING. TOYOTA MANUFACTURER CUSTOMER SUPPORT LINE CONTACTED AND NOTIFIED ME THERE IS NO RECALL ON THIS VEHICLE FOR THIS. THIS VEHICLE WAS REGISTERED ITS ENTIRE LIFE IN KENTUCKY, NOT MICHIGAN. RUSTING OUT AT 165K IS UNHEARD OF FOR A MODERN VEHICLE IN THESE CONDITIONS. DEEPLY DISAPPOINTED IN TOYOTA FOR NOT STANDING BEHIND THEIR PRODUCT. I WILL PROBABLY HAVE TO SELL IT TO THE JUNKYARD. WHAT A WASTE OF MONEY I DON'T HAVE.

I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50 MPH AND MY 4RUNNER STARTED TO SWAY AND ROCK VIOLENTLY. I FELT IT VEER IN THE OPPOSITE DIRECTION OF THE WAY I WAS DRIVING AND BRAKED FEARING THAT I WAS GOING TO FLIP MY VEHICLE. I WAS DRIVING DOWN A SMOOTH STRAIGHT ROAD IN GREAT WEATHER. I BRAKED TO SLOW DOWN TAPPING THEM ABOUT FIVE TIMES. THIS IS THE SECOND TIME THAT THIS INCIDENT OCCURRED. IT HAPPENED ONE TIME A COUPLE DAYS BEFORE I PARKED THE CAR THINKING THAT THE TIRE WAS FALLING OFF AND CALLED MY MECHANIC WHO HAPPILY FIXED A FRONT DRIVER SIDE TIE ROD END AND BALL JOINT. THEY STATED THAT THE CONTROL ARM WAS RUSTING OUT... THAT IT SHOULD BE SAFE TO DRIVE AND THEN THIS. I WAS TERRIFIED. IT IS NOT SAFE THE DRIVER SIDE CONTROL ARM IS COMPLETELY RUSTED OUT AND HANGING AND THE PASSENGER SIDE IS RUSTING AND BEGINNING TO FALL. I AM AT A LOSS I LOVE THIS VEHICLE HATE THE REPAIRS THAT I HAVE HAD TO DO IN THE SIX MONTHS I HAVE HAD IT AND NOW I OWE FOR REPAIRS AND A SMALL LOAN. I CANT DRIVE IT OR SELL IT AND SENDING IT BACK WILL RUIN MY ALREADY FAILED CREDIT. IT IS INCREDIBLY A HUGE SAFETY PROBLEM AND RESEARCH THAT I HAVE DONE HAS SHOWED THAT THIS YEAR AND MAKE IS KNOWN FOR THIS PROBLEM AND IT IS FRUSTRATING AND SAD THAT NOTHING CAN BE DONE EXCEPT LET IT SIT.

I WAS DRIVING IN SCHOOL ZONE POSTED 20 MPH SCHOOL ZONE ROAD A LITTLE ROUGH UNEVEN SURFACE WHILE DRIVING APPROX. 20 MPH WHEN I FELT THE VEHICLE STRAYED TO THE RIGHT WHEN I STEPPED ON THE BRAKES AND AFTER RELEASING THE BRAKES TO TAKE OFF AGAIN HEARING THUMP AND VEHICLE STRAYED TO RIGHT KEEPING THE STEERING WHEEL STRAIGHT WHICH FELT LIKE REAR END OF VEHICLE GONG TO RIGHT AND FRONT END STEERING TO LEFT A LOT OF SWAYING AND THUMPING UPON APPLYING AND RELEASING MY FEET ON AND OFF THE BRAKE PEDAL AND TAKING OFF FROM A DEAD STOP AND APPLYING THE BRAKES TO STOP AND A THUMP SOUND, I PULLED OVER AND CHECKED THE WHEELS SEEM OK BUT UPON LOOKING UNDERNEATH MY VEHICLE JUST IN FRONT OF DRIVERS SIDE REAR WHEEL FRAME ATTACHED TO THE STABILIZER BAR ROTTED AND DROPPED DOWN EXPOSING MY GAS TANK HAD TO HAVE VEHICLE PLATES WELDED TO FRAME TO USE VEHICLE AGAIN WELDER SAID FRAME ALL ROTTED OUT.

MY FRIEND WAS DRIVING DOWN THE ROAD IN THE SAME MODEL CAR AS MINE 1997 4RUNNER AND HIS FRAME SNAPPED FROM RUST. HE SAID HE COULD BARELY KEEP IT ON THE ROAD BUT MANAGED TO SLOWLY CREEP FORWARD UNTIL HE GOT HOME. THIS STORY SCARED ME BECAUSE I HAVE THE SAME EXACT CAR, SO I GO TO CHECK MY FRAME AND SURE ENOUGH, IT IS ALSO QUITE RUSTED. I'M AFRAID THAT IF I KEEP DRIVING ON IT THAT IT WILL SNAP AND COULD CAUSE INJURY TO MYSELF AND OTHERS. *TR