IllustrationDRIVERS SIDE WIDOW FOGGED BETWEEN THE PANES OF GLASS. THIS SEVERELY LIMITS THE DRIVERS ABILITY TO SEE CROSS TRAFFIC, OR VEHICLES ALONG SIDE.
2008 Tiffin Phaeton
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Phaeton years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
Visibility/wiper complaints
1 reportsOfficial recalls
916V532000 · Visibility:windshield Wiper/washer
Jul 13, 2016
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Consequence & remedy
Consequence: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
15V880000 · Equipment:recreational Vehicle/trailer
Dec 28, 2015
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Consequence & remedy
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
14V271000 · Electrical System:wiring:fuses And Circuit Breakers; Exterior Lighting
May 22, 2014
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence & remedy
Consequence: A short in the circuit board increases the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
Additional source detail variants (2)
Exterior Lighting
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence: A short in the circuit board increases the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
Electrical System:wiring:fuses And Circuit Breakers
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence: A short in the circuit board increases the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
11V452000 · Service Brakes, Hydraulic:pedals And Linkages
Aug 25, 2011
TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.
Consequence & remedy
Consequence: A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
Remedy: DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.
10V585000 · Equipment:recreational Vehicle/trailer
Nov 22, 2010
TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence & remedy
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR TIFFIN AT 1-256-356-8661.
09V069000 · Trailer Hitches
Feb 27, 2009
TIFFIN IS RECALLING 1,408 MY 2006-2009 ALLEGRO BUS, MY 2007-2009 PHAETON AND MY 2005-2009 ZEPHYR VEHICLES BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PUTMAN HITCHES. CERTAIN TRAILER HITCHES MAY FRACTURE WHICH COULD RESULT IN THE LOSS OF THE TRAILER.
Consequence & remedy
Consequence: SUSPECT HITCHES MAY DEVELOP FRACTURES AND SUBSEQUENT SEPARATION MAY OCCUR, RESULTING IN A VEHICLE CRASH, PROPERTY DAMAGE OR PEDESTRIAN HARM.
Remedy: TIFFIN IS WORKING WITH SPARTAN AND SPARTAN IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-567). THE TRAILER HITCH WILL BE REPLACED FREE OF CHARGE. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR TIFFIN AT 256-356-8661.
08V393000 · Steering
Aug 1, 2008
TIFFIN IS RECALLING 271 MY 2007-2008 PHAETON CLASS A MOTOR HOMES EQUIPPED WITH FREIGHTLINER CHASSIS. THE AAC FRONT AXLE STEERING ARM BOLTS WITH A LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER- TIGHTENED.
Consequence & remedy
Consequence: OVER-TIGHTENED STEERING ARM BOLTS MAY FATIGUE AND FRACTURE INCREASING THE RISK OF A CRASH.
Remedy: TIFFIN IS WORKING WITH FREIGHTLINER TO HAVE THE STEERING ARM TIE ROD FASTENERS INSPECTED AND REPLACED. THE STEERING ARM WILL BE INSPECTED FOR CLEARANCE TO THE KING PIN BOSS. FREIGHTLINER IS HANDLING THE REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
08V269000 · Suspension
Jun 17, 2008
DAIMLER TRUCKS IS RECALLING 2,506 MY 2008 XC MOTOR HOME CHASSIS AND THOMAS BUILT HDX SCHOOL AND TRANSIT BUSES EQUIPPED WITH SAF-HOLLAND ADL SERIES REAR SUSPENSIONS. IN SOME INSTANCES THE TRANSVERSE BEAM WAS NOT PROPERLY WELDED WHICH COULD RESULT IN A FAILURE OF THE WELD.
Consequence & remedy
Consequence: IF THE WELD FAILS, VEHICLE STABILITY WHILE CORNERING COULD BE AFFECTED RESULTING IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A CRASH. IN ADDITION, THE TRANSVERSE BEAM COULD DROP TO THE GROUND CAUSING SPARKS THAT COULD CAUSE A FIRE HAZARD.
Remedy: DAIMLER TRUCKS IS WORKING WITH SAF-HOLLAND TO HAVE A VISUAL INSPECTION OF THE ADL TRANSVERSE BEAM PERFORMED. IF A WELD DEFECT IS IDENTIFIED, SAF-HOLLAND WILL PROVIDE A SERVICE REPLACEMENT KIT THAT CONTAINS A NEW TRANSVERSE BEAM, ALL NECESSARY INSTALLATION HARDWARE, BEAM REPLACEMENT, AND INSTRUCTIONS FREE OF CHARGE (PLEASE SEE 08E031). THE RECALL RECALL BEGAN ON SEPTEMBER 12, 2008 (THOMAS BUILT BUSES) AND OCTOBER 8, 2008. OWNERS MAY CONTACT SAF-HOLLAND AT 1-231-773-3271 OR DAIMLER TRUCKS AT 1-800-547-0712.
07V363000 · Electrical System:wiring:fuses And Circuit Breakers
Aug 15, 2007
ON CERTAIN MOTOR HOME CHASSIS, THERE MAY BE A LOOSE CONNECTION BETWEEN THE BUS BAR AND A GRID PAD DUE TO THE PINS BEING SLIGHTLY SMALLER DIAMETERS AFTER ASSEMBLY. ELECTRICAL POWER MAY BE LOST TO COMPONENTS OF THE MAJOR CHASSIS OPERATING SYSTEMS (ENGINE, TRANSMISSION, STARTING, COOLING) CAUSING THE VEHICLE TO SHUT DOWN AND/OR NOT BE CAPABLE OF POWERING UP.
Consequence & remedy
Consequence: EACH VEHICLE COULD POTENTIALLY EXPERIENCE A UNIQUE CIRCUMSTANCE WHERE ONE OR A COMBINATION OF THE FOLLOWING CONDITIONS COULD OCCUR: LOSS OF ELECTRICAL POWER TO THE ENGINE, TRANSMISSION, STARTING AND ENGINE COOLING SYSTEMS, OPERATION OF THE RIGHT CHASSIS STOP/TURN SIGNAL AND RIGHT TRAILER STOP/TURN SIGNAL, THE ANTI-LOCK BRAKE SYSTEM, AUXILIARY BRAKE SYSTEM, THE HEATER ELEMENTS IN THE AIR DRYER, AND THE HEATER ELEMENT IN THE WATER-IN-FUEL SEPARATOR.
Remedy: THE DVEC BUSSMANN BOX WILL BE REPLACED. THE RECALL BEGAN ON JANUARY 16, 2008. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16004 · Loss Of Windshield Wiper Function
Opened Apr 13, 2016 · Closed Sep 3, 2016
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:rear Window Wiper/washer:linkages
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Additional source detail variants (6)
Visibility:rear Window Wiper/washer:linkages
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Visibility:rear Window Wiper/washer:linkages
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Visibility
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Visibility
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Visibility/wiper
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.
Visibility/wiper
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V-532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V-532).The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10522553, 10478772.