TL* THE CONTACT OWNS A 2011 THOR SERRANO 31X. WHILE DRIVING 50 MPH, THE INSTRUMENT PANEL LIGHTS SHUT OFF AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ITSELF WITHIN THREE SECONDS. IN ADDITION, THE WINDSHIELD WIPERS FAILED AGAIN WHILE DRIVING VARIOUS SPEEDS. KINGS CAMPERS OF WAUSAU, WISCONSIN WAS MADE AWARE OF TH…
Read full complaint
TL* THE CONTACT OWNS A 2011 THOR SERRANO 31X. WHILE DRIVING 50 MPH, THE INSTRUMENT PANEL LIGHTS SHUT OFF AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ITSELF WITHIN THREE SECONDS. IN ADDITION, THE WINDSHIELD WIPERS FAILED AGAIN WHILE DRIVING VARIOUS SPEEDS. KINGS CAMPERS OF WAUSAU, WISCONSIN WAS MADE AWARE OF THE FAILURES AND CONTACTED THE MANUFACTURER (THOR) FOR ASSISTANCE. THE DEALER COULD NOT DETERMINE WHETHER OR NOT THE FAILURE WAS FROM THE CHASSIS OR THE MOTOR HOME ITSELF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V265000 (ELECTRICAL SYSTEM) AS STATED BY THE DEALER AND THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.
Consequence & remedy
Consequence: The transfer switch may overheat, increasing the risk of a fire.
Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.
Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Consequence & remedy
Consequence: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Thor Motor Coach Serrano Problems, Complaints & Recalls | Skip That Year
Illustration