I BOUGHT A NEW 2004 TOUAREG IN DALLAS. TWO TO THREE WEEKS INTO DRIVING IT, THE NAVIGATION SYSTEM/RADIO/CD WENT COMPLETELY "DARK" AND STOPPED WORKING. IT'S NOW STUCK ON ONE RADIO STATION. NOTHING ELSE WORKS AND THE SCREEN IS 100% BLACK. THE DEALERSHIP TOLD ME THAT THEY A) HAVE NO REPLACEMENT UNIT B) THERE IS NOT A UNIT IN THE USA…
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I BOUGHT A NEW 2004 TOUAREG IN DALLAS. TWO TO THREE WEEKS INTO DRIVING IT, THE NAVIGATION SYSTEM/RADIO/CD WENT COMPLETELY "DARK" AND STOPPED WORKING. IT'S NOW STUCK ON ONE RADIO STATION. NOTHING ELSE WORKS AND THE SCREEN IS 100% BLACK. THE DEALERSHIP TOLD ME THAT THEY A) HAVE NO REPLACEMENT UNIT B) THERE IS NOT A UNIT IN THE USA C) THEY CAN'T SHIP ONE FROM GERMANY D) THEY WON'T DISABLE A CAR ON THE LOT AND SWAP UNITS AND E) THAT I HAVE TO RETURN MY LOAN CAR AND DRIVE MY TOUAREG UNTIL A PART COMES IN (WHICH MAY BE NEVER ACCORDING TO THEM). I ASKED FOR EITHER A NEW CAR OR ALL OF MY MONEY BACK. THEY REFUSED THAT AS WELL. AT THIS POINT I HAVE KEPT THEIR LOAN CAR AND MY LAWYER SERVED PAPERS ON THE GM OF THE DEALERSHIP THIS MORNING. I REALLY HOPE THAT EITHER VOLKSWAGENOR THE DEALERSHIP DOES THE RIGHT THING.*AK
ON CERTAIN CARGO/TRAVEL TRAILERS, OVERLOADING AND INCORRECTLY POSITIONING CARGO IN THE REAR CARGO AREA CAN RESULT IN ALIGHT HITCH WEIGHT AND AFFECT STABILITY.
Consequence & remedy
Consequence: DEPENDING ON THE SPECIFIC TOW VEHICLE AND ITS HITCH EQUIPMENT, A SUFFICIENTLY LIGHT HITCH WEIGHT CAN RESULT IN SWAY AT HIGHWAY SPEEDS. TOO MUCH WEIGHT INCORRECTLY POSITIONED CAN ALSO RESULT IN SEVERE BENDING OF THE A-FRAME ASSEMBLY, FAILURE OF THE COUPLER ASSEMBLY, AND/OR FAILURE OF THE SAFETY CHAINS. THIS CAN CAUSE A CRASH INVOLVING THE TRAILER AND TOW VEHICLE.
Remedy: DEALERS WILL INSPECT THE TRAILER, TOW VEHICLE AND HITCH EQUIPMENT; INSTALL NEW CARGO LOAD LIMIT LABELS AND PLACARDS IN THE CARGO AREA; FURNISH LOADING LIMIT INFORMATION; REPLACE THE COUPLER AND SAFETY CHAINS; AND REINFORCE THE A-FRAME. THE RECALL BEGAN ON NOVEMBER 15, 2006. OWNERS SHOULD CONTACT THOR AT 1-888-697-8467. NOTE: THIS CAMPAIGN SUPERSEDES A PREVIOUS RECALL (PLEASE SEE 04V243).
ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
Consequence & remedy
Consequence: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
Remedy: DEALERS WILL ADD REINFORCING STEEL TO THE A-FRAME, INSTALL A NEW COUPLER WITH HIGHER WEIGHT CAPACITY, AND HIGHER CAPACITY SAFETY CHAINS. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.
ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
Consequence & remedy
Consequence: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
Remedy: DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467. THIS RECALL WAS SUPERSEDED BY 06V-466.
ON CERTAIN 'TOY BOX' TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
Consequence & remedy
Consequence: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS WITH THE TRAVEL TRAILER, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD, WHICH COULD ULTIMATELY RESULT IN A CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
Remedy: DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME, CHANGE THE TRAILERS A-FRAME TO A THICKER STEEL, AND CHANGE THE TRAILER'S COUPLER AND SAFETY CHAINS TO A HIGHER WEIGHT RATING. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY OR FEBRUARY 2005. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.
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