2007 Suzuki XL7

ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *TR

THE AIRBAG SYSTEM HAD TO BE REPLACED AT 16,000 MILES B/C OF WARPING & THE AIRBAGS BEGINNING TO RELEASE. THEN, NOT 1 TIME BUT 3 TIMES THE VISOR ASSEMBLY HAD TO BE REPLACED. AT 26,900 MILES I REPORTED PROBLEMS WITH THE GEAR SHIFT, A/C & RADIO ASSEMBLY & THIS HAD TO BE REPLACED. I REPORTED COMPLAINTS OF HEARING A LOUD NOISE COMING FROM MY STEERING WHEEL COLUMN WHEN DRIVING & THEY STATED THAT IT WAS JUST RUBBER RUBBING UP AGAINST RUBBER. AFTER 30,000 MILES I TOOK IT BACK & COMPLAINED & THEY SAID IT WAS MY STEERING COLUMN & PIN THAT NEEDED TO BE REPLACED & MY WARRANTY FOR THAT PART WAS GONE OFF. I HAD A PROBLEM WITH MY CAR WHEN I FILLED IT UP WITH GAS THE CAR WOULD NOT CRANK PROPERLY & IT RAN RUFF AFTER PUTTING GAS IN. THE DEALERSHIP REPLACED CHAIN ASSEMBLY, TENSIONERS, TIMING CHAIN, PURGE VALVE & ETC. I HAD PROBLEMS WITH THE A/C & HEAT WHEN I TURNED ON THE AIR WITH THE CONTROL HEAT WOULD BLOW OUT. I REPORTED THE PROBLEM BUT THEY SAID THEY COULD NOT DUPLICATE IT & THAT THEY FOUND NOTHING. I HAD PROBLEMS WITH THE CAR BATTERY & THE MECHANICS SAID THE BATTERY WAS FINE BUT I KEPT HAVING PROBLEMS WITH THE BATTERY BEING DRAINED SO I REPLACED THE BATTERY & THE BATTERY TERMINALS. THE ELECTRICAL SYSTEM FOR THE PASSENGER SEAT AIRBAG SENSOR WOULD NOT TURN ON WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT THE PROBLEM WAS NOT SOLVED & STILL OCCURS. MY CAR HAD TO BE TOWED INTO THE DEALERSHIP B/C THE VEHICLE SHUT DOWN DUE TO SLUDGE IN MY OIL EVEN AFTER HAVING MY CAR SERVICED BY A SUZUKI DEALERSHIP SINCE BUYING THE CAR NEW. I HAVE REPORTED COMPLAINTS TO SUZUKI HEADQUARTERS BUT THEY DON'T CARE. I THINK THIS VEHICLE IS UNSAFE AND A LEMON & PEOPLE SHOULD BE COMPENSATED FOR INVESTING IN SUCH A DEFECTIVE CAR. I HAVE PAID OFF THE SUZUKI & IT IS NOT WORTH TRADING B/C I CAN'T GET ANYTHING FOR IT SO PLEASE HELP CONSUMERS GET THEIR MONEY BACK B/C SUZUKI CAN HAVE THIS SUV BACK. *TR

FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO GET DARK, & NOTICED THAT THE WHOLE FRONT DASHBOARD AT THIS POINT, WAS GLOWING RED, ORANGE, & BLUE & THICK BLACK SMOKE WAS BOILING UP ON THE ENTIRE INSIDE WINDSHIELD & THAT THE TRUCK ON THE DRIVER'S SIDE WAS FULLY ENGULFED IN FLAMES BEHIND THE DASHBOARD. I IMMEDIATELY GOT MY CHILDREN (TEENAGERS) OUT OF THE TRUCK & LEANED OVER TO GRAB MY PURSE & SAW THAT THERE WAS BLUE FLAMES DRIPPING DOWN FROM UNDER THE DASHBOARD ONTO THE FLOOR WHERE MY FEET HAD PREVIOUSLY BEEN JUST SECONDS BEFORE. WE ALL RAN AS FAST & AS FAR AS WE POSSIBLY COULD AWAY FROM THE VEHICLE TO SAFETY. WITHIN 3 MINUTES OF GETTING SAFELY OUT OF THE TRUCK (BY THE GRACE OF GOD), THE ENTIRE TRUCK WAS FULLY ENGULFED IN FLAMES. THE TRUCKS WINDOWS HAD AT THIS POINT, ALREADY HAD STARTED BLOWING OUT & SHATTERING & IT WAS SHOOTING HUGE BASKETBALL SIZE FIREBALLS OUT OF THE TOP OF THE TRUCK INTO THE FIELDS THAT WERE BESIDE THE ROAD WE WERE ON. THE LOCAL FIRE DEPARTMENT HAD ARRIVED ON THE SCENE AT 4 MINUTES AFTER THE TRUCK HAD CAUGHT ON FIRE, & THE FLAMES WERE NEARLY 30 TO 40 FEET ABOVE THE TRUCK. THE FIRE DEPARTMENT AS WELL AS THE FIRE CHIEF, DETERMINED THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE AND/OR MALFUNCTION WITHIN THE TRUCK ITSELF. I AM JUST VERY THANKFUL TO THE GOOD LORD THAT WE ALL GOT OUT SAFELY. IF, I HAD KEPT DRIVING, THE FIRE DEPARTMENT STATED THAT WE ALL COULD HAVE PASSED OUT FROM SMOKE INHALATION & POSSIBLY LOST OUR LIVES THAT NIGHT. I JUST WANTED OTHERS TO BE AWARE OF THIS VERY SERIOUS SITUATION. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

ENGINE TROUBLE LIGHT CAME ON NOV. 2009. TALKED TO DEALERSHIP THEY SAID THE LIGHT HAD TO BE ON AT TIME OF COMP. DIAGNOSTIC. CAME ON AGAIN IN DEC. 2009. HAD DIAGNOSTIC DONE AT DEALER & INDEPENDENTLY, THE CODE INDICATED A CYLINDER MISFIRE. THE DEALERSHIP ORDERED PARTS, WHICH TOOK TWO MONTHS TO GET (FEB. 2010). IN THE MEAN TIME THE CAR WAS RUNNING WITH A CYLINDER MISFIRE THE WHOLE TIME CAUSING IT TO RUN HOT, WHICH CREATED A LARGE BURN HOLE IN THE FRONT EXHAUST PIPE/CONVERTER ASSEMBLY (WHICH SUZUKI ATTRIBUTED TO A POOR ENGINE GROUND). THE DEALERSHIP "FIXED" THE CYLINDER MISFIRE BY REPLACING SOME 34 INTERNAL PARTS ASSOCIATED WITH THE CAM SHAFT OR CRANK "TENSIONER AND GUIDE". TWO MONTHS LATER (APRIL 2010)THE ALTERNATOR MOUNTING BOLT AND PULLEY ASSEMBLY (RECALL NHTSA # 10V25000)BOTH BROKE. THAT IS WHERE THE DEALERSHIP NOTICE THE HOLE IN THE FRONT EXHAUST AND ATTRIBUTED IT TO A "POOR ENGINE GROUND" WHEN AN INDEPENDENT FIRESTONE MECHANIC ALREADY TOLD ME THAT HOLE WAS A DIRECT RESULT OF THE ENGINE RUNNING HOT FOR SO LONG DUE TO THE "CYLINDER MISFIRE". NOW HERE IT IS A YEAR LATER AND THE SAME PROBLEM IS PRESENT. I BELIEVE THERE IS A MANUFACTURING QUALITY DEFECT ISSUE. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT SHUT OFF THE ENGINE TO ALLOW IT TO COOL. THE ENTIRE CONSOLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE PASSENGER SIDE FAN MOTOR FAILED YET THE PARTS NEEDED TO MAKE THE REPAIR WERE ON A NATIONAL BACKORDER. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER ADVISED THEY WOULD CONTACT THE DEALER AND DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 57,027.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 70 MPH SHE HEARD A CLICKING SOUND FROM UNDER THE HOOD AREA. SHE APPLIED PRESSURE ON THE ACCELERATOR PEDAL BUT THERE WAS A REDUCTION OF ENGINE POWER. NEXT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE FAILURES WERE CONTRIBUTED TO THE TENIONERS IN THE ENGINE COMPARTMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 47,000.

CHECK ENGINE LIGHT CAME ON AND DEALER SAID THAT IT WAS A DEFECTIVE CAMSHAFT. WORK ON ENGINE CONSISTED OF CHANGING CAMSHAFT AND ROCKER ARMS. DEALER SAID THAT HE HAS SEEN THIS PROBLEM ON A FEW OTHER 2007 SUZUKI XL7S. THE PROBLEM IS RUST ON THE INTERIOR OF THE ENGINE CAUSED BY THE MANNER IN WHICH THEY ARE SHIPPED ACROSS CANADA. APPARENTLY, A VALVE COVER IS LEFT OFF SO A BAR CODE CAN BE VIEWED WHILE IN TRANSPORT. THIS MAY BE A SERIOUS PROBLEM IF THE VEHICLE SUDDENLY LOSES POWER AND TURNS OFF DUE TO RUST. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING DOWNHILL AT 25 MPH, THE VEHICLE LOST POWER. THERE WAS A LOSS OF POWER BRAKES AND POWER STEERING. THE VEHICLE FINALLY DECELERATED ON ITS OWN AND BEGAN TO SPUTTER. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS SHIPPED TO THE MANUFACTURER AND THE CONTACT WAS ISSUED CASE NUMBER 1-134-886339. THE CURRENT AND FAILURE MILEAGES WERE 600.