DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAI…
Read full complaint
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SC
NHTSA ODI #10140554
Mileage unknown · Dec 6, 2002
Service Brakes, HydraulicSuspensionUnknown Or Other
THIS IS THE WORST SUV I HAVE EVER DRIVEN. IT WANDERS ALL OVER THE ROAD IT SIMPLY WILL NOT GO STRAIGHT. THE BRAKES WHEN APPLIED PULL YOU TO THE CENTER OF THE ROAD. DT
NHTSA ODI #770551
Mileage unknown · Nov 6, 2002
Suspension
ON 8-15/02 AT 1,394 MILES CAR RETURNED TO DEALER. ALLIGNMENT DON'T BECAUSE CAR WILL NOT STEER STRAIGHT. ON 11/04/02 AT 4,500 MILES CAR RETURNED TO DEALER CAR WILL NOT STEER STRAIGHT AND TIRES WENT BALD. DEALER DID AN ALLIGNMENT. DT
NHTSA ODI #769342
Mileage unknown · Oct 11, 2002
EquipmentService Brakes, HydraulicStructure
FROM THE TIME OF PURCHASE JULY 6, 2002, BRAKES SQUEAKED EXCESSIVELY/CONSTANTLY LOUD EVEN AFTER REPLACEMENT OF ROTORS TWICE AND SHAVING THEM. THE PROBLEM PERSISTED WITH PREMATURE FIX AND PROBLEM THEN REOCCURRED. *MR REMOTE DID NOT LOCK/UNLOCK VEHICLE. CONTROL MODULE REPLACED. PASSENGER SIDE DOOR RATTLED WHILE DRIVING. TIRE…
Read full complaint
FROM THE TIME OF PURCHASE JULY 6, 2002, BRAKES SQUEAKED EXCESSIVELY/CONSTANTLY LOUD EVEN AFTER REPLACEMENT OF ROTORS TWICE AND SHAVING THEM. THE PROBLEM PERSISTED WITH PREMATURE FIX AND PROBLEM THEN REOCCURRED. *MR REMOTE DID NOT LOCK/UNLOCK VEHICLE. CONTROL MODULE REPLACED. PASSENGER SIDE DOOR RATTLED WHILE DRIVING. TIRE DID NOT HOLD PRESSURE. THERE WAS VEHICLE PULL. TIRE PRESSURE CHECKED OUT OK. CONSUMER REQUESTED REPLACEMENT VEHICLE. *TT
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Consequence & remedy
Consequence: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence & remedy
Consequence: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.
Consequence & remedy
Consequence: IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.
Consequence & remedy
Consequence: IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Suzuki Grand Vitara Problems, Complaints & Recalls | Skip That Year
Illustration