2023 Subaru Solterra

I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs. This situation is unacceptable, and I urge you to address these issues promptly. If you have any further questions or need additional information, please do not hesitate to contact me.

Subaru states that the vehicle will dc fast charge at 100KWh. My Solterra and others(complaints on Subaru Solterra Forum) takes on average 1 hour and 40 minutes to charge 80%, with an additional 40 minutes to get to 100%. This is a major EV safety concern whern travelling---especially at night. In addition the milage range of the vehicle falls way short of wht SUBARU ADVERTISES TO CONSUMERS. They say 220---but I max out at 208 on a d2 charge. When the weathewr drops below 65F my range has fallen to 169(verified by dealer service records---154 miles. Bottom line from Subaru after having the vehicle in shop for over 30 days was: "performing as designed" Please help.......I am not alone---this issue is pervasive among 2023 Subaru Solterra owners

Slow DC charging of Subaru Solterra 2023 at low temperatures is unsafe for toddlers and babies. The battery pack of Subaru Solterra 2023 has a slow charging rate at DC, and with low temperature( 32 F), it becomes even slower; what makes the matter worse is that if you use air conditioning, the charging rate becomes ten times slower. We were with our toddler driving on the i80 and we had to charge the car to get us to our destination, We have stopped at 50 kw DC charger. The vehicle only pulled 35 kw, the temperature outside was 34 F, and we wanted to keep the air conditioning because our toddler was on board, but the car was taking an insane amount of time to charge, 1000 minutes from 40% to 100%. Toddlers can't stay that long in a car, you can't turn off the AC at the risk of hypothermia, and you can't wait in the nearby building because the DC charger, like most DC chargers, is in the middle of nowhere. We turned off the AC for 10 minutes while sitting in the back with our toddler's body, warming him to get enough charge to reach our next destination. I would expect if the weather was worse, the DC charger would have been slower, and even 10 minutes without AC could have had severe adverse health consequences on the car passengers, kids, and adults. Other EVs have battery conditioning that makes DC chargers faster at low temperatures, thus decreasing the risk of toddler discomfort and hypothermia.

Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23

Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. Safety Issue 1: Bluetooth Connectivity and Remote Climate Control The Bluetooth connectivity features in the vehicle, including driver detection, load profile, locking/unlocking, and remote climate control, are currently non-functional. The dealership has acknowledged this issue but has been unable to provide an estimated timeframe for a fix. This problem alone presents multiple safety concerns: 1.1. Risk to My Pet's Safety: I frequently leave my pet in the car during extreme weather conditions to ensure their safety. The inability to operate the remote climate control due to the connectivity issue can lead to a life-threatening situation for my pet, as the car automatically shuts off after 20 minutes. 1.2. Inability to Lock the Car: Additionally, the inability to lock the car from the app exacerbates the safety risks, as it compromises the security of both my pet and the vehicle's contents when I am away. Safety Issue 2: Discrepancy in Mileage Reporting The mileage displayed on the Subaru Connect App and the car itself shows a significant discrepancy. While the app indicates a range of 240 miles on a full charge, the car's display only shows 179 miles. This disparity is not only disconcerting but also raises serious safety concerns: 2.1. Uncertain Range Reliability: As an electric vehicle owner, knowing the accurate range is crucial for planning my journeys. The discrepancy between the app and the car's display leaves me unsure of the actual remaining range, potentially leading to battery depletion and a complete shutdown while operating.