2024 Subaru Outback

The contact owns a 2024 Subaru Outback. The contact stated that the vehicle was taken to the local dealer for routine service. After retrieving the vehicle, approximately two days later, while driving 30 MPH on a windy day, the hood opened unexpectedly and crashed onto the front windshield. The driver was able to close the hood. The vehicle was taken to the local dealer. The dealer determined that the hood was bent. The vehicle was not repaired. The dealer provided a loaner vehicle. The manufacturer declined liability for the damages. The failure mileage was approximately 32,000.

Two times already the driver side door of the 2024 Subaru Outback opened while driving. One time it was on the freeway, at freeway speeds. The second time happened today 4/6/2024 while driving on a city street. Both times once the vehicle was in motion, there was no indication, no chime, or anything that suggested that the door latch wasn't closed. To be specific, the door actually opened, free from the latch. This was concerning and a safety issue especially when this happened on the freeway, as I was on the left lane. I was able to safely pull to the right and close the door. No lights, no warnings. Nothing.