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2020 Subaru Outback

Owner reports · Recalls · Investigations

More warning signs than most Outback years

Owner complaints for the 2020 Subaru Outback are substantially higher than the model-year median of 207.5.

About this comparison →

When problems were reported

Mileage at the reported incident

443 reports with mileage · 453 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 313 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 258 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports7 fire reports4 injury reports

What owners actually said

896 reports
Mileage unknown · Apr 2, 2023
Unknown Or OtherVisibility/wiper

Cracked windshield, very very small pebble hit the driver corner near the pillar, I heard a little “tick” followed by seeing a massive crack form. The crack has now gone straight across to the middle and is making its way up to obstruct the “eyesight” camera

NHTSA ODI #11515028

Mileage unknown · Apr 1, 2023
Engine

I just purchased a Outback XT with the 2.4l turbo engine. After more researching with owning the car I discovered these cars with this engine can have a oil pan leak due to the bad RTV sealant applied to the lower oil pan from the factory. I went outside to go look under my car to see if this issue is occurring to mine. To di…

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I just purchased a Outback XT with the 2.4l turbo engine. After more researching with owning the car I discovered these cars with this engine can have a oil pan leak due to the bad RTV sealant applied to the lower oil pan from the factory. I went outside to go look under my car to see if this issue is occurring to mine. To discovery my car has a small oil leak from the rear of the oil pan. it has 31k miles. Further research shows the WRX whom has the same engine also has an issue with RTV falling apart within the oil pan and having the oil pick up tube sucking up the gasket in small pieces. These pieces are then and can get stuck at the top of the tube where a small screen is and can STARVE the engine from oil! MULTIPLE pictures of various shops have shown this LITERALLY. This is a big issue and is common for these engines to have this from the factory many YouTube, forums, blogs are saying this! Search " '22 WRX RTV oil pan pick up tube issue" , "Subaru 2.4l Turbo oil pan leak" , "Subaru 2.4l Oil peak up with RTV" This MUST BE CORRECTED it can cause SEVERE engine failure. THIS NEEDS to be RECALLED IMEDIATELY!

NHTSA ODI #11514890

Mileage unknown · Mar 6, 2023
Visibility/wiper

Received a couple of rock chips on the windshield while driving on the highway. Two days later, two large cracks appeared (one on the driver’s side, one on the passenger side). Both cracks are longer than six inches.

NHTSA ODI #11510349

Mileage unknown · Mar 3, 2023
Visibility/wiper

On March 2, 2023, I discovered a big crack in my windshield. The crack was not there in the morning. The crack was discovered at 2pm that afternoon. The crack started under the lower windshield trim and part way up windshield on the passenger side. The crack has a raise when you run your fingertip over it. The windshield was not…

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On March 2, 2023, I discovered a big crack in my windshield. The crack was not there in the morning. The crack was discovered at 2pm that afternoon. The crack started under the lower windshield trim and part way up windshield on the passenger side. The crack has a raise when you run your fingertip over it. The windshield was not struck by a rock. The crack randomly appeared while sitting in the parking lot at my work.

NHTSA ODI #11509990

Mileage unknown · Feb 25, 2023
Electrical SystemEngineVehicle Speed Control

When we started vehicle, a wide array of systems shut down including cruise, Eye Sight, lane detection, auto high bean, adaptive light cornering - essentially anything “automated” or assisted - along with the heating. The car ran at a higher RPM at idle - 2000 vs a usual 700-800 - and rough shifted at speed. Again, as if the aut…

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When we started vehicle, a wide array of systems shut down including cruise, Eye Sight, lane detection, auto high bean, adaptive light cornering - essentially anything “automated” or assisted - along with the heating. The car ran at a higher RPM at idle - 2000 vs a usual 700-800 - and rough shifted at speed. Again, as if the automatic transmission lost its sync. The water temp gauge was also off. Have since learned this was the “thermo control valve” and somewhat of a known fault on Outbacks of this year. We were lucky to reach home from the long trip we were on and to the dealership. At the dealership, the service team did not admit this was wide spread. Nor did they tell us there is an updated part from Subaru available. They intend to install the OEM part, which concerns us that in another 40-50k we will face the same $2k problem. We are unlucky that we just went over 60k miles, so this will not be covered under Subaru’s 60k drivetrain warranty. That Subaru is covering a cooling system problem under the guise of being drive train tells me they know they have something to keep quiet.

NHTSA ODI #11509066

Mileage unknown · Feb 25, 2023
Electrical System

On Friday Feb 24, 2023 our Subaru suffered a complete loss of electrial power leaving us stranded in very cold weaher here in northeastern Ohio. We were finally able to get one door open only to find nothing else in the car would work. We contacted Subaru roadside assistance and they dispached a Lift car & a tow truck to our loc…

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On Friday Feb 24, 2023 our Subaru suffered a complete loss of electrial power leaving us stranded in very cold weaher here in northeastern Ohio. We were finally able to get one door open only to find nothing else in the car would work. We contacted Subaru roadside assistance and they dispached a Lift car & a tow truck to our location. The tow truck driver determined the battery had a complete failure. He told us this was a very common problem they see on the Subaru cars. He was successful in getting the car started via jumper box. Later in the day we received a follow up call from Subaru roadside assistance to confirm our safety. I asked if this battery failure on new Subaru vehicles was common he said more than 90% of the rodaside assistance calls are related to this issue of early battery failure. As I called my dealer to schedule an appointment on this issue I was told Subaru has placed strict inspection rules before replacement is allowed. Does it take a genius to know a car with 8000 miles should not experience a complete battery failure. My previous experience with Subaru is that they only respond to correct an issue when forced. Had this failure occured under different circumstances it could have been more dangerous.

NHTSA ODI #11509055

14,000 miles · Feb 23, 2023
Structure

The contact owns a 2020 Subaru Outback. The contact stated that while driving at a slow speed, the trim on the front driver’s side door started to detach from vehicle. Several days later, the front passenger’s side door also experienced the failure. The vehicle was taken to the dealer where the trim on both doors were reattached…

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The contact owns a 2020 Subaru Outback. The contact stated that while driving at a slow speed, the trim on the front driver’s side door started to detach from vehicle. Several days later, the front passenger’s side door also experienced the failure. The vehicle was taken to the dealer where the trim on both doors were reattached; however, the failure returned on the front driver’s side door. The contact reached out to the manufacturer online and completed a survey. The vehicle was not repaired. The failure mileage was approximately 14,000.

NHTSA ODI #11508783

37,000 miles · Feb 23, 2023
SteeringCrash

The contact owns a 2020 Subaru Outback. The contact stated that their daughter was driving approximately 35 mph when the dashboard displayed that an electronic power steering failure had occurred. The driver then lost control of the vehicle and ended up going over a curb hitting some rocks on the landscaping. The air bags did no…

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The contact owns a 2020 Subaru Outback. The contact stated that their daughter was driving approximately 35 mph when the dashboard displayed that an electronic power steering failure had occurred. The driver then lost control of the vehicle and ended up going over a curb hitting some rocks on the landscaping. The air bags did not deploy due to only the undercarriage being the only part that hit the curb and rocks on the landscaping. The vehicle was towed to the dealer. A police report was filed. As a result, the transmission as well as other parts of the vehicle to be damaged. There were no injuries or medical attention needed. The dealer diagnosed that the steering gearbox needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.

NHTSA ODI #11508669

Mileage unknown · Feb 14, 2023
Electrical System

Multiple battery failures. Original battery failed at ~2 years, then a new battery failed 6 months later. First failure July 2022, second failure Dec 2022

NHTSA ODI #11507260

Mileage unknown · Feb 12, 2023
Visibility/wiper

On Friday February 10, 2023 I came out of work and saw a 12 inch crack in my front windshield. When I left for work there wasn’t any crack. There is a very small pit in the windshield how or when it happened I do not know. February 11, 2023 the crack is now about 20 inches. I can’t believe how fast it is cracking.

NHTSA ODI #11506861

Official recalls

6

24V227000 · Air Bags:sensor:occupant Classification:front Passenger

Mar 22, 2024

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash can increase the risk of injury.

Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

22V485000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Jul 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

21V955000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V766000 · Back Over Prevention:display Function

Dec 10, 2020

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

19V664000 · Service Brakes, Hydraulic:pedals And Linkages

Sep 18, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Consequence & remedy

Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Subaru Outback problems