2019 Subaru Outback

VEHICLE DID NOT START DUE TO DEAD BATTERY. THIS VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP ON THREE SEPARATE DATES DUE TO THE SAME ISSUE. ON 12/14/20 THE CAR WOULD NOT START WE CHARGED THE BATTERY AND GOT IT TO THE DEALERSHIP. THEY CHARGED THE BATTERY AND SAID THEY COULD NOT FIND ANYTHING WRONG AND WE DROVE IT HOME. ON 1/18/21 WE COULD NOT START THE CAR WE CHARGED THE BATTERY AND TOOK IT BACK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT FOR OUR PEACE OF MIND THEY REPLACED THE BATTERY SENSOR AND KEPT THE CAR FOR SEVERAL DAYS TO START IT AND DRIVE IT AROUND TO TRY AND RECREATE THE ISSUE. THEY COULD NOT RECREATE THE PROBLEM. ON 3/6/21 THE CAR DID NOT START AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE BATTERY AND THE BATTERY FAILED THE LOAD TEST. BATTERY WAS REPLACED. WE EXPRESSED CONCERN THAT THEY WERE FIXING THE SYMPTOM AND NOT THE PROBLEM, WE ALSO DISCUSSED ERRATIC BEHAVIOR WITH THE REAR GATE ALL THREE TIMES THESE ISSUES HAVE OCCURRED. THE DEALERSHIP THEN DECIDED TO REPLACE THE POWER REAR GATE ECU AND LATCH & ACTUATOR REAR GATE. AFTER RESEARCHING THIS PROBLEM WE HAVE DISCOVERED THIS IS AN ISSUE WITH THE SAME MODEL AND YEAR OF SUBARU VEHICLE AS OURS AND SUBARU HAS NOT DONE ANYTHING TO ADDRESS THE ACTUAL PROBLEM. WE ARE CONCERNED THAT THIS ISSUE WILL CONTINUE AND WE DON'T FEEL WE CAN SAFELY DRIVE OUR CAR FAR FROM HOME BECAUSE OF ITS UNRELIABILITY AND POTENTIALLY PUTTING US IN DANGEROUS SITUATIONS . THE MILEAGE ON THE CAR IS 8800 AND IT IS A 2019 MODEL.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO UNIVERSITY SUBARU (1200 INTERSTATE 70 DR SW, COLUMBIA, MO 65203, (573) 777-3488) WHERE IT WAS DIAGNOSED WITH NEEDING WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

I PARKED MY CAR IN A GROCERY STORE PARKING LOT FOR 30 MINUTES. WHEN I GOT BACK IN THE CAR, THERE WAS A LARGE 'T' SHAPED CRACK- ABOUT 12 INCHES IN HEIGHT AND 10 INCHES WIDE- FROM THE BASE OF THE WINDSHIELD UP. MY WINDSHIELD HAD NOT EXPERIENCED ANY ROCKS OR BLOWS FROM DRIVING BEFORE PARKING- THIS WAS A SPONTANEOUS CRACK WITH NO REASON FOR OCCURRING.

THE FRONT WINDSHIELD ON MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED IN THE AREA OF THE DEICER STRIP AT THE BOTTOM LOWER RIGHT PORTION OF THE WINDOW. I WAS DRIVING THE VEHICLE AT THE TIME ON A STATE HIGHWAY. THE VEHICLE WAS PURCHASED BRAND NEW FROM WILDE SUBARU IN WAUKESHA, WI. I CONTACTED THE DEALERSHIP AND THEY WOULDN'T DO ANYTHING ABOUT THE PROBLEM.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, WHEN HE NOTICED THAT THE WINDSHIELD WAS CRACKED ON THE FRONT DRIVER'S SIDE UPPER LEFT CORNER AND LATER EXTENDED TO 15-16 INCHES. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE IT WAS DIAGNOSED AS A STRESS FRACTURE TO THE WINDSHIELD. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO RECALL RELATED TO THE FAILURE AND THE VEHICLE WAS PAST THE WARRANTY COVERAGE FOR THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,927.