2019 Subaru Outback

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL WITH THE EYESIGHT TECHNOLOGY FEATURE FAILING TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

I JUST GOT SOME INTERESTING DETAILS TODAY FROM MY VIDEO REGISTRATOR. IT SHOWS THAT WE PARKED OUR CAR LAST SUNDAY AT 5 30PM (EVERETT, WA). THERE WASN'T ANY WINDSHIELDS DEFECTS SHOWING ON THE VIDEO. AFTER WE TOOK IT BACK ON 8 30PM, THERE IS THAT PROMINENT CRACK ON THE WINDSHIELD ALREADY. NOW, IF IT WAS SOME VANDAL CAUSING IT, THEN IT'S NOT CLEAR WHY HE/SHE WOULD DO SUCH A MINOR HARM TO THE CAR (A THIN, 5 INCH CRACK ON THE RIGHT MIDDLE SIDE OF THE WINDSHIELD), IT DOESN'T LOOK LIKE IT. IF NOT - THEN IT'S OBVIOUSLY NOT A STONE, CAUSE THE CAR WAS STANDING STILL... PLUS, MY VIDEO REGISTRATOR'S MANUFACTURER CLAIMS THAT THE CAMERA IS RECORDING ANY MOVEMENT IN FRONT OF THE CAR EVEN WHEN THE CAR IS TURNED OFF - WELL, THERE WEREN'T ANY MOVEMENTS DETECTED... I HAVE REQUESTED THE BUILDINGS AROUND IF THEY HAVE ANY VIDEO REGISTRATION SYSTEM THAT COULD HAVE TRACKED THIS TIME PERIOD. I'M MORE THAN SURE THAT THE WINDOW CRACKED ON ITS OWN AND HAVE THE FOLLOWING MATERIAL - 3 PHOTOS OF CRACK (DIFFERENT SCALE), VIDEOS BEFORE AND AFTER OUR TRIP TO EVERETT, WHERE IT'S CLEARLY SEEN THAT WE DIDN'T HAVE ANY WINDSHIELD DEFECT BEFORE PARKING AND THAT IT APPEARED DURING THE PARKING PERIOD.

THE BATTERY HAS DRAINED OVERNIGHT TWICE SINCE I BOUGHT THIS CAR. THIS HAPPENED AT HOME BOTH TIMES. THIS HAPPENED IN MY GARAGE BOTH TIMES EACH TIME I RECHARGED IT WITH A BATTERY CHARGER AND IT WAS OKAY AFTER THAT. I AM CONCERNED THAT THIS COULD HAPPEN WHILE TRAVELING WHICH WOULD BE A SEVERE INCONVENIENCE. THE LAST TIME WAS ON FEB 25 2021. THE FIRST TIME WAS IN 2020

CAR WILL PULL TO THE LEFT OR RIGHT WITHOUT WARNING. WHENEVER YOU ARE DRIVING AT ANY SPEED. ESPECIALLY WHEN YOU HAVE A LOW SPOT IN THE ROAD OR SLIGHTLY UNEVEN PAVEMENT. YOU HAVE TO HOLD THE CAR ON THE ROAD OR IT WILL NOT STAY IN LANE. HIGHWAY OR IN TOWN. HAVE RETURNED TO DEALERSHIP FOR REPAIR WITH NO LUCK. WAS TOLD THAT THE ALIGNMENT ON THE VEHICLE WAS GOOD.

LARGE CRACK FROM DRIVERS SIDE, ORIGINATING AT THE EDGE WINDOW FRAME NEAR THE SIDE MIRROR AND EXTENDING HORIZONTALLY TO NEARLY THE MIDDLE OF THE WINDSHIELD. THE CRACK APPEARED SOMETIME WHILE THE VEHICLE WAS NOT IN USE. THERE IS NO VISIBLE IMPACT OR DEFORMATION AROUND THE CRACK. THE ORIGIN OF THE CRACK IS NOT VISIBLE, IT BEGINS UNDER THE WINDSHIELD TRIM.