DECEMBER 19, 2013, I PURCHASED A SUBARU IMPREZA FROM KOEPPEL SUBARU IN LONG ISLAND CITY, N.Y. THE DEALERSHIP TOLD ME THE CAR WAS "BRAND NEW" AND USED ONLY FOR TEST DRIVES. AFTER 5 MONTHS OF DRIVING THE CAR, THE CAR BEGAN TO HAVE PROBLEMS TO START. PUTTING THE KEY IN THE IGNITION, THERE WAS NO RESPONSE. THE CAR DOOR HAD TO BE OPE…
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DECEMBER 19, 2013, I PURCHASED A SUBARU IMPREZA FROM KOEPPEL SUBARU IN LONG ISLAND CITY, N.Y. THE DEALERSHIP TOLD ME THE CAR WAS "BRAND NEW" AND USED ONLY FOR TEST DRIVES. AFTER 5 MONTHS OF DRIVING THE CAR, THE CAR BEGAN TO HAVE PROBLEMS TO START. PUTTING THE KEY IN THE IGNITION, THERE WAS NO RESPONSE. THE CAR DOOR HAD TO BE OPENED MANUALLY. THE AIRBAG WARNING LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF REGARDLESS OF THE SEAT BEING EMPTY OR OCCUPIED. SOMEONE GAVE ME A "BOOST" WHICH STARTED THE CAR. I WAS ABLE TO DRIVE AND THEN PARKED THE CAR. I WENT ON VACATION FOR TWO WEEKS. AFTER THE CAR BEING UNUSED FOR TWO WEEKS, AGAIN THE CAR WOULD NOT START. I INFORMED THE DEALERSHIP OF THIS PROBLEM AND WAS ADVISED BY THEM TO HAVE THE CAR TOWED TO ANY SUBARU DEALERSHIP FOR REPAIR. THE CAR WAS TOWED TO BAYRIDGE SUBARU WHICH EVALUATED THE CAR AND SAID THAT THE CAR HAD A DEAD CELL IN THE BATTERY. SUBARU DEALERS WERE INFORMED IN APRIL OF 2013 THAT IMPREZA HAD A DEFECT WHICH CAUSE ELECTRICAL PROBLEMS IN THE CAR LEADING TO THE BATTERY DYING AND ENGINE PROBLEMS. KOEPPEL SUBARU DID NOT INFORM ME OF THIS RECALL BEFORE I PURCHASED THE CAR IN DECEMBER OF 2013. THEY ALSO DID NOT INFORM ME THAT THE CAR WAS PREVIOUSLY CORPORATE OWNED. I BELIEVE THAT KOEPPEL SHOULD HAVE INFORMED ME ABOUT THE RECALL AS WELL AS THE FACT THAT IT WAS USED AS A "LOANER" BEFORE I PURCHASED THE CAR. I BELIEVE KOEPPEL SUBARU COMMITTED CONSUMER FRAUD BY NOT INFORMING ME OF THE RECALL AND THE CAR'S HISTORY BEFORE PURCHASE. I DO NOT FEEL SAFE DRIVING THE CAR AND SIMPLY WANT A REFUND OF MY DOWN PAYMENT ($5,000) AND CAR PAYMENTS MADE UP TO CURRENT DATE. KOEPELL SUBARU SHOULD BE INVESTIGATED FOR THEIR PRACTICES IN SELLING USED CARS. I REFUSE TO PAY BAYRIDGE SUBARU $35/DAY FOR STORAGE OF THIS UNSAFE CAR. KOEPPEL SUBARU IS IN VIOLATION OF CONSUMER PROTECTION LAW.
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Consequence & remedy
Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
Consequence & remedy
Consequence: If the air injection pump overheats, it may melt and increase the risk of a fire.
Remedy: Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence & remedy
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Additional source detail variants (2)
Equipment
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Electrical System
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Subaru Impreza Problems, Complaints & Recalls | Skip That Year