2001 Subaru Forester

WHEN I BOUGHT MY 2001 SUBARU FORESTER S. I NOTICED THAT THERE WAS A SMALL PAINT CHIP ON THE HOOD. I ASKED THE SALESMAN IF THIS WOULD HAPPEN ALL OVER THE CAR. HE TOLD ME TO CHECK WITH THE SERVICES DEPARTMENT.THEY ALSO TOLD ME THAT IT WASN'T GOING TO BE A PROBLEM. WELL NOW I HAVE LOTS OF CHIPPING ON MY CAR.I CALLED SUBARU OF AMARICA,THEY SENT A REP TO LOOK AT IT,HE TOLD ME IT WAS STONE CHIPPING.I POINTED OUT THE FACT THAT I HAD A SPOT WHEN I BOUGHT IT,HE TOLD ME TO TAKE IT UP WITH THE SALES PERSON.I CALLED SUBARU BACK AND EXPRESSED MY DISSATISFACTION, WITH THERE REP AND HOW HE HANDLED THE SITUATION.I WAS TOLD THAT THEY WILL BE CALLING ME AFTER THEY DO SOME INVESTIGATING. I TOOK MY CAR TO SEVERAL AUTOBODY SHOPS AND THEY SEEM TO THINK THAT IT IS A PAINT DEFECT .I'M LOOKING FOR ANYONE ELSE THAT MAY HAVE THE SAME PROBLEM OR ANY INFO ON THIS SITUATION.

VEHICLE ENGINE SPUTTERS, SURGES AND SHAKES INTERMITTENTLY. SOMETIMES STALLS WHEN STOPPED. SOMETIMES ACCELERATOR SIGNIFICANTLY HESITATES PROVIDE ENGINE SPEED. VERY DANGEROUS WHEN CROSSING TRAFFIC OR MERGING. MECHANIC REPLACED COIL PACK, SPARK PLUGS, WIRES, PCV VALVE, ADJUSTED THROTTLE POSITION SENSOR. DEALER REPORTS PROBLEM UNKNOWN AND NOT UNDER WARRANTY AT 43,000 MILES

AFTER A SNOW STORM I NOTICED MY 2001 SUBARU FORESTER WOULD NOT DRIVE ON SLIPPERY SURFACES. I PUSHED THE ACCELERATOR, THE WHEELS SPUN AND NOT MUCH ELSE HAPPENED. I TOOK IT TO THE DEALERSHIP ON 12/19/03 AND THEY LOOKED AT ME LIKE I WAS NUTS TO COMPLAIN THAT A CAR DIDN'T DRIVE PROPERLY ON PACKED SNOW AND ICE. THE ORIGINAL THOUGHT WAS THAT IT MUST BE POOR TIRES (BOUGHT NEW ALL SEASONS ON 10/02) OR THAT I NEEDED TO PURCHASE SNOW TIRES (FOR AN AWD?). AFTER PUSHING THE ISSUE, THE SERVICE MANAGER BROUGHT IT BACK INTO THE GARAGE, PUT IT ON THE LIFT AND HAD SOMEONE GUN THE ENGINE. THE FRONT WHEELS SPUN FAST (AS THEY SHOULD) AND THE BACK WHEELS WENT VERY SLOWLY. THEY SCRATCHED THEIR HEADS AND CALLED SUBARU OF AMERICA FOR SOME HELP ON THE ISSUE. TURNS OUT THE VALVE THAT SUPPLIES FLUID TO THE REAR WHEELS MALFUNCTIONED/BURNT OUT/NO LONGER WORKED. THERE WAS ABSOLUTELY NO WARNING THAT THIS HAD HAPPENED. THE DEALERSHIP SAID NO SUCH LIGHT TO INDICATE A MALFUNCTION IN THE AWD SYSTEM HAS EVER EXISTED. THE SERVICE DEPARTMENT CROSSED THEIR FINGERS THAT THE ONLY REPAIR I WOULD NEED WAS THE VALVE ($460 PARTS AND LABOR) AND WARNED ME THAT IF THIS HAD BEEN HAPPENING FOR A WHILE I COULD BE IN FOR SOME MORE SERIOUS REPAIRS. I WAS ALLOWED TO TAKE THE CAR HOME BECAUSE I COULD DO NO FURTHER DAMAGE TO THE CAR (WAS TOLD IT SHUT DOWN). BROUGHT IT IN 12/31/03 FOR A REPLACEMENT OF THE VALVE AND THEY DISCOVERED THERE WAS EXTENSIVE DAMAGE AND THE CLUTCH WAS COMPLETELY BURNT. THE COST IS NOW ($1500). THIS PROBLEM WOULD HAVE BEEN SIGNIFICANTLY CHEAPER TO FIX IF THERE HAD BEEN A WARNING THAT THERE WAS A PROBLEM. A VALVE FOR THE AWD SYSTEM SHOULD NEVER MALFUNCTION. THE DEALERSHIP SAID THEY HAD NEVER SEEN IT HAPPEN BEFORE. THE CAR IS NOT OLD ENOUGH (3 YEARS 60K MILES) TO HAVE A PROBLEM LIKE THIS!

UPON PICKING UP MY SUBARU FORESTER IN 2001, I COMPLAINED TO THE DEALER THAT THE CAR WAS NOT DRIVING CORRECTLY. WAS TOLD CAR WAS FINE. BROKE DOWN 1 DAY LATER. ONGOING PROBLEMS WITH CLUTCH. GOING FROM NEUTRAL TO FIRST CAR SHUDDERS. TOLD CAR IS FUNCTIOING AS DESIGNED. ON 11/4/03 BROUGHT CAR INTO NETWORK MAZDA SUBARU WITH COMPLAINT ABOUT CLUTCH TOLD IT WAS FINE AND FUNCTIONING AS DESIGNED.. BROKE DOWN ON 11/9/03, CLUTCH PLATE BROKEN. NEVER EXPERIENCED SUCH A THING IN THE 30 YEARS I'VE BEEN DRIVING A MANUAL TRANSMISSION. PURCHASED CAR AT NEIL SUBARU, WENT TO GREGORIS SUBARU, NO SATISFACTION, WENT TO DEALERSHIP STATED ABOVE. SERVICE MANAGER RUDE AND TALKED DOWN TO ME, I FELT BECAUSE I WAS A WOMAN. MANUAL TRANS. NOT WORKING PROPERLY SINCE THE DAY I PICKED IT UP AND NO ONE WILL LISTEN. GREGORIS REPLACED CLUTCH AND SAID SOMETHING WAS BROKEN. NO SATISFACTION FROM SUBARU OR THE 3 DEALERS I HAVE WORKED WITH SO FAR. NEED YOUR ASSISTANCE.*AK

I OWN A 2001 SUBARU FORESTER L. MY HUSBAND AND I PURCHASED THE VEHICLE NEW AND IT NOW HAS 41000 MILES. IT HAS EXPERIENCED REPEATED FAILURES OF THE REAR WHEEL BEARINGS, AT (RIGHT REAR) 16000, (LEFT REAR) 25000. THE VEHICLE NOW HAS SYMPTOMS OF A THIRD FAILURE AT 41000 MI. THE VEHICLE WAS SERVICED BY A DEALER FOR EACH COMPLAINT. I HAVE ESTIMATED DATE OF FIRST FAILURE AS I DO NOT EXACTLY REMEMBER..*AK

WHEN DRIVING WITH THE CRUISE CONTROL ENGAGED FOR 10+ MINUTES, THE CAR SPEED BEGINS TO DRAG AND SURGE (SUDDENLY SLOWS, THEN RESUMES SET SPEED). THE CAR SEEMS TO BE ACTIVELY PULLING BACK AGAINST THE THROTTLE IF I PUT MY FOOT ON THE GAS TO ACCELERATE PAST THE CRUISE SETTING, THE DRAGGING BACK AGAINST THE THROTTLE STILL OCCURS. IF THE CRUISE IS LEFT ENGAGED, THE LURCHING WORSENS, AND WHEN I EXIT THE FREEWAY THE (AUTOMATIC) TRANSMISSION DOESN'T WANT TO DOWN SHIFT. IT RESISTS UNTIL THERE'S A LOUD NOISE, THE REAR OF THE CAR BUCKS, AND THEN IT GOES INTO THE NEXT LOWEST GEAR. THIS HAPPENS THROUGH EVERY GEAR, AND THEN AGAIN UPSHIFTING FROM A STOP: THE RPMS WIND UP HIGHER THAN NORMAL, THE CAR RESISTS SHIFTING, AND THEN THE TRANSMISSION SLAMS INTO THE NEXT GEAR. THE PROBLEM REMAINS UNTIL I STOP AND TAKE THE CAR OUT OF DRIVE, WHICH APPARENTLY RESETS IT. THE PROBLEM IS MOST LIKELY TO OCCUR IN WEATHER UNDER 70 DEGREES. THE DEALER HAS REPROGRAMMED AN ENGINE CONTROL MODULE PER RECALL #WWF89, AND HAS ALSO REPLACED THE ALTERNATOR AND THE IGNITION RELAY, BUT THE PROBLEM PERSISTS. I BELIEVE THIS PROBLEM IS DANGEROUS, PARTICULARLY WHEN IT'S WINDING UP TO SHIFT INTO FOURTH GEAR AT 60 MILES AN HOUR, AND IT VIOLENTLY BUCKS INTO GEAR. ALSO, THE PROBLEM IS GETTING WORSE AND MORE UNPREDICTABLE. MOST RECENTLY, I WAS TESTING THE CRUISE CONTROL TO SEE IF THE PROBLEM WOULD OCCUR IN RAINY WEATHER. WHEN IT BEGAN SURGING, I IMMEDIATELY DISENGAGED IT, BUT THE DRAG-BACK ON THE THROTTLE CONTINUED ANYWAY (THIS WAS THE FIRST INCIDENT IN WHICH THE LURCHING CONTINUED AFTER I TURNED OFF THE CRUISE CONTROL). I AM CONCERNED THIS PROBLEM IS GOING TO OCCUR WITHOUT THE CRUISE CONTROL BEING ENGAGED AT ALL, AND ALSO THAT THE TRANSMISSION IS GOING TO SEIZE UP WITHOUT WARNING. (NOTE: THE "INCIDENT DATE" ON THIS FORM IS THE DATE THE FIRST REPAIR WAS ATTEMPTED, BUT THE PROBLEM ACTUALLY STARTED HAPPENING IN APRIL, 2003. THE "NUMBER OF FAILURES" IS AN ESTIMATE -- IT HAPPENS AS OFTEN AS I TEST IT.)*JB