2024 Subaru Ascent

The driver’s side mirror glass has excessive play which causes the mirror to vibrate when under power. The vibration has been present since the vehicle was new and has become incrementally worst. This significantly impacts the ability to clearly see using this mirror. Concern was brought to dealer who stated others vehicles on the lot so the same thing so there is no repair option available.

The driver’s side mirror vibrates excessively, especially at highway speeds, to the point where it makes me nauseous to use it. I’ve asked my dealer to look at it, and I’ve even upgraded to the night-dimming mirrors, but the vibration still occurs. I am not comfortable using this mirror while driving. I am the original owner, and primary driver, of this vehicle, and it has had this problem since I bought it in April 2024. The car now has more than 14,000 miles on it, and the vibration is starting to affect my driving habits. I’m not using this mirror the way I would under normal circumstances, and it’s just a matter of time until I miss someone in my blind spot due to this issue. Please encourage Subaru to address this problem. Other Ascent owners have complained about this, so I know it is not just an issue with my particular vehicle. Thank you!

The Driver's Door Mirror, has excessive shaking. Bought it to the Subaru dealer where it was purchased, they tried to replace it and the mirror was still shaking. Shop Manager informed me her notified SOA, no fix at this time. Was informed because of slight change to body style and mirror size it has this issue on the 2024 models. It causes the inability to use the mirror clearly on that side of the vehicle. It causes a bit of dizziness for me trying to decipher what I'm looking at. It is a useless but important item on the car for driving. There was no invoice given for the first date of service on 4/01/2024.

Driver side window will not go up on command. It gets stuck and has a mind of its own. This started in August of 2024. This is a safety hazard, as I live in Alaska with very cold temperatures and blowing snow. This was reported to the only available dealership in my area. I even showed the Service Advisor a video on my phone that I took of the window not responding to the controls. I was told the window is just dirty and to wipe the rubber strips/seams down with alcohol pads. I’ve done that several times now and it makes no difference. One morning last week, I spent 10 minutes in the rain on my way to work trying to get the window to go up. This is a huge safety hazard and must be fixed.