I PARKED MY CAR AT WORK WITH NOBODY AROUND ME AND NOTHING ABOVE THE CAR. WHEN I GOT OUT OF WORK I SAT IN THE CAR I NOTICED A CRACK ON THE WINDSHIELD APPROXIMATELY HALF A FOOT. I DROVE IT THAT MORNING AND ABSOLUTELY SURE IT WAS NOT THERE. I LOOKED AROUND WHERE I PARKED IF THERE IS ANYTHING THAT COULD POSSIBLY HIT IT AND THERE…
Read full complaint
I PARKED MY CAR AT WORK WITH NOBODY AROUND ME AND NOTHING ABOVE THE CAR. WHEN I GOT OUT OF WORK I SAT IN THE CAR I NOTICED A CRACK ON THE WINDSHIELD APPROXIMATELY HALF A FOOT. I DROVE IT THAT MORNING AND ABSOLUTELY SURE IT WAS NOT THERE. I LOOKED AROUND WHERE I PARKED IF THERE IS ANYTHING THAT COULD POSSIBLY HIT IT AND THERE WAS NOTHING, NONE ON THE GROUND OR ON THE VEHICLE. THE WINDSHIELD JUST SPONTANEOUSLY CRACKED EVEN THE VEHICLE IS STATIONARY HOW MUCH MORE IF SOMETHING HIT THE WINDSHIELD ON A HIGHWAY. I ALSO HAD TO REPLACE THE TIRES IN ABOUT A YEAR OF USE, I NEVER HAD TO REPLACE MY TIRES THAT SO EARLY ON A BRAND NEW VEHICLLE.
NHTSA ODI #11394765
30,000 miles · Jan 26, 2021
Unknown Or Other
THE CAR EMITS GAS, PETROL FUMES IN THE CABIN VIA THE VENTS. THE CAR HAS BEEN BROUHGT BACK THO THE SHOP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPAIR THIS. HAVE TAKEN A GAS SENSOR TO THE VENTS AND THE GAS SENSOR PROVES THAT GAS/PETROL FUMES ARE BEING RELEASED INTO THE CABIN AND CAN POTENTIAL CAUSE AFFIXATION. NOTE THIS HA…
Read full complaint
THE CAR EMITS GAS, PETROL FUMES IN THE CABIN VIA THE VENTS. THE CAR HAS BEEN BROUHGT BACK THO THE SHOP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPAIR THIS. HAVE TAKEN A GAS SENSOR TO THE VENTS AND THE GAS SENSOR PROVES THAT GAS/PETROL FUMES ARE BEING RELEASED INTO THE CABIN AND CAN POTENTIAL CAUSE AFFIXATION. NOTE THIS HAPPENS WHEN THE CAR IS STATIONARY OR DRIVING
NHTSA ODI #11389958
55,000 miles · Jan 17, 2021
Electrical SystemUnknown Or Other
AT 2 YEARS AND 5 MONTHS OLD (55K MILES, MOSTLY HIGHWAY DRIVEN) THE BATTERY DIES AND I WAS STRANDED WHEN I HAD STOPPED AND PARKED. WOULD NOT START ANYMORE. HAD TO JUMP START CAR AND DRIVE TO DEALERSHIP. SUBARU DEALERSHIP (GILLMAN SUBARU SOUTHWEST, HOUSTON, TX) DID A LOAD TEST AND DETERMINED BATTERY IS DEAD. WOULD NOT REPLACE …
Read full complaint
AT 2 YEARS AND 5 MONTHS OLD (55K MILES, MOSTLY HIGHWAY DRIVEN) THE BATTERY DIES AND I WAS STRANDED WHEN I HAD STOPPED AND PARKED. WOULD NOT START ANYMORE. HAD TO JUMP START CAR AND DRIVE TO DEALERSHIP. SUBARU DEALERSHIP (GILLMAN SUBARU SOUTHWEST, HOUSTON, TX) DID A LOAD TEST AND DETERMINED BATTERY IS DEAD. WOULD NOT REPLACE BATTERY. WANTED TO CHARGE $500 TO REPLACE BATTERY!! WENT TO AUTO ZONE AND HAD IT REPLACED AND INSTALLED FOR UNDER $200!
NHTSA ODI #11388531
50 miles · Jan 12, 2021
Electrical SystemUnknown Or Other
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
NHTSA ODI #11387795
3,000 miles · Jan 12, 2021
Unknown Or Other
WINDSHIELD EASILY CRACKED < HAD TO GET REPAIR IN !ST 6MOS W/ CAR, HAS SEALED CRACK DEEP CHIP IN MIDDLE OF WINDSHEILD.
NHTSA ODI #11387723
10,000 miles · Jan 3, 2021
Unknown Or OtherVisibility/wiper
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
NHTSA ODI #11386207
20,000 miles · Dec 3, 2020
Electrical SystemUnknown Or Other
CAR DIED AND WOULD NOT START AT ONE YEAR OLD, DIAGNOSED AS FAULTY BATTERY 11/2019; ALMOST EXACTLY ONE YEAR LATER AT MD OFFICE WOULD NOT START AND LIGHTS FLICKERED AND NO CONTROL, WOULD NOT START AGAIN! ; NOW SITTING IN PARKING LOT WAITING TOW; BELIEVE FAULT IS RELATED TO BATTERY DRAIN IN ONE YEAR AND ELECTRICAL DRAIN; LEFT STR…
Read full complaint
CAR DIED AND WOULD NOT START AT ONE YEAR OLD, DIAGNOSED AS FAULTY BATTERY 11/2019; ALMOST EXACTLY ONE YEAR LATER AT MD OFFICE WOULD NOT START AND LIGHTS FLICKERED AND NO CONTROL, WOULD NOT START AGAIN! ; NOW SITTING IN PARKING LOT WAITING TOW; BELIEVE FAULT IS RELATED TO BATTERY DRAIN IN ONE YEAR AND ELECTRICAL DRAIN; LEFT STRANDED WITH TWO KIDS GETTING COVID TESTED WITH A BRAND NEW 2 YEAR OLD CAR WITH 20,000 MILES ONLY!!!!!!!
NHTSA ODI #11377799
20,698 miles · Nov 12, 2020
Unknown Or Other
BATTERY DIED WHILE PARKED WITH NO OTHER LIGHTS ETC LEFT ON
NHTSA ODI #11374264
Mileage unknown · Oct 13, 2020
Unknown Or Other
WHEN ACCELERATING THE CAR LURCHES AND HESITATES, THERE IS ALSO A LOW GROWLING NOISE FROM THE RIGHT SIDE. THIS HAPPENS MOST OFTEN AT LOW SPEEDS, IN NEIGHBORHOOD DRIVING, UNDER 30 MILES HOUR. THE CAR HAS ALREADY HAD A NEW TRANSMISSION AS WE WERE TOLD THIS WOULD RESOLVE THE ISSUE. ALMOST IMMEDIATELY THE ISSUE CONTINUED AND WAS BAC…
Read full complaint
WHEN ACCELERATING THE CAR LURCHES AND HESITATES, THERE IS ALSO A LOW GROWLING NOISE FROM THE RIGHT SIDE. THIS HAPPENS MOST OFTEN AT LOW SPEEDS, IN NEIGHBORHOOD DRIVING, UNDER 30 MILES HOUR. THE CAR HAS ALREADY HAD A NEW TRANSMISSION AS WE WERE TOLD THIS WOULD RESOLVE THE ISSUE. ALMOST IMMEDIATELY THE ISSUE CONTINUED AND WAS BACK AT THE DEALERSHIP. THE OFFICIAL DIAGNOSIS FROM THE DEALERSHIP IS WE DO NOT KNOW WHAT THE ISSUE IS AND WE CANNOT FIX IT. PLEASE DRIVE AS NORMAL. THIS ISSUE HAS BENE ONGOING WITH THE CAR FOR MONTHS.
NHTSA ODI #11364161
15,000 miles · Aug 13, 2020
Unknown Or Other
HAIRLINE CRACK ON WINDSHIELD. UNKNOWN HOW AND WHEN IT STARTED. NOTICED WHEN I ENTERED THE CAR IN EVENING.
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Consequence & remedy
Consequence: If the fluid pressure is measured higher than its actual value, the hydraulic pressure will be reduced. If this occurs, the transmission drive chain may not have the proper tension, resulting in a loss of drive power and an increased risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the transmission control unit. The hydraulic sensor harness will be replaced on vehicles with certain stored diagnostic trouble codes. In addition, any vehicle confirmed to have experienced low drive chain tension will have the transmission assembly will be replaced. All repairs will be free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUV-07.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Consequence & remedy
Consequence: If the front end of the driveshaft separates, it can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the driveshaft assembly, including the center support brace, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUI-94.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Consequence & remedy
Consequence: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Subaru Ascent Problems, Complaints & Recalls | Skip That Year
Illustration