2019 Subaru Ascent

WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??

CHECK ENGINE LIGHT - DIAGNOSIS ' VEHICLE LOSES POWER AFTER RAPID ACCELERATION ABOVE 45MPH. A WHOOSHING SOUND OCCURS AND THEN ACCELERATION IS LIMITED. ALL WARNING LIGHTS FLASH INCLUDING 'CHECK ENGINE.' THIS HAS OCCURRED ONCE ABOUT A MONTH AGO AND DIAGNOSED AS A POORLY REPLACED GAS CAP'ALTHOUGH IT WAS ACTUALLY ON SECURELY. IT OCCURRED 2 WEEKS LATER 3 MORE TIMES WITHIN TWO DAYS. I BROUGHT IT IN WITH THE LIGHTS ON AND ISSUE STILL OCCURRING TO SUBARU PACIFIC. THEY CLEARED CODES AND TRIED TO RECREATE ISSUE WITHOUT SUCCESS. THEY RELEASED THE CAR BACK TO ME AFTER CORPORATE DEFERRED TO THEM. UPON DRIVING OUT OF DEALERSHIP, THE SAME THING HAPPENED ONLY AFTER ACCELERATION ABOVE 18 MPH'ALL WARNING LIGHTS BACK ON AND SPUTTERING/JERKING/LOSS OF POWER. WHOOSHING SOUND. DEALER IS IN POSSESSION OF THE CAR AGAIN TO LOOK INTO IT. ALSO, THERE TENDS TO BE A GREY-BLUE HUE TO THE EXHAUST EACH TIME CAR STARTS.

CAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS MADE AN ABNORMAL BUZZING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS SUBARU (17801 E GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 626-4800) MULTIPLE TIMES AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR#:1-50458273772. THE FAILURE MILEAGE WAS 1,000.

ISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION PROBLEM AND SAID WE NEED A NEW TRANSMISSION. THAT WAS ON 9/27/19. WE ARE AWAITING THE AVAILABILITY OF A NEW TRANSMISSION WHILE DRIVING A LOANER. ISSUE #2: ELECTRICAL ISSUE. TWICE ALL OF THE ENGINE WARNING/DASHBOARD LIGHTS CAME ON WHILE DRIVING ABOUT 20 MPH ON A DIRT ROAD. THE FIRST TIME WAS AROUND 9800 MILES. I WAS ABLE TO DRIVE THE CAR AND BROUGHT THE CAR TO A LOCAL REPAIR SHOP (SUBARU DEALER IS 150 MILES AWAY) AND HIS COMPUTER DIAGNOSED A POSSIBLE TRANSMISSION PROBLEM AND HE REBOOTED THE ELECTRICAL SYSTEM. ALL SEEMED OK WITH THE ELECTRICAL SYSTEM FOR A WHILE. THIS HAPPENED AGAIN AROUND 11,000 MILES WHILE BEING DRIVEN AT CITY STREET SPEEDS AND THE NEXT MORNING THE ELECTRICAL SYSTEM WAS BACK TO NORMAL. IN TALKING TO THE SUBARU DEALER BY PHONE, THEY SAID THERE WAS PROBABLY JUST A BUG IN THE SYSTEM AND IT CAN FIX ITSELF. AT THE 12,000 MILE APPT, NO ISSUES WERE DISCOVERED WITH THE ELECTRICAL SYSTEM.

WE ARE NOTICING PERIODIC ISSUES WITH THE CVT IN THIS NEW CAR. OCCASIONALLY WE GET A HIGH-PITCHED WHINE, A SOUND LIKE A BELT SLIPPING, A LOSS OF POWER, AND A SUDDEN BUMP WHEN THE CVT SEEMS TO ADJUST TO THE SITUATION AND RETURN POWER AND NORMAL DRIVING. INTERNET IS FULL OF PEOPLE REPORTING THE ISSUE. TOOK IT TO THE DEALER AND GOT THE USUAL DEER-IN-HEADLIGHTS RESPONSE. THEY HAVE A SERIOUS ISSUE HERE. MOST RECENT EVENT I RECORDED WAS ON 8/28 11;00 AMISH ON I-5 NORTH OUT OF TACOMA TO SEATAC, DRIVING AT HIGHWAY SPEEDS.

AT 16462 MILES ON ODOMETER, WHILE DRIVING ON HI WAY AT 65 MPH VEHICLE LOST POWER AND STARTED SMOKING SEVERELY FROM THE TAIL PIPES. PULLED OVER AND SHUT OFF. RESTARTED SEVERAL MINUTES LATER CONTINUED TO SMOKE AND WOULD NOT MOVE. TOWED TO DEALER, THEY STATED THE PCV VALVE BROKE APART, SUBARU WANTS THEM TO TEAR DOWN THE ENGINE TO SEE HOW MUCH DAMAGE WAS DONE. STILL WAITING FOR THEM TO DO ANYTHING, CAR IS SITTING OUTSIDE IN THE SERVICE AREA NOT BEING WORKED ON.