WE HAVE A 2000 SHASTA CHEYENNE CLASS C MOTORHOME WHICH CAME WITH FIRESTONE TIRES LT225/75R16. LAST YEAR WE HAD THREE BLOWOUTS, ONE WHICH COST OVER $3,100 TO REPAIR DAMAGE CAUSED. WE ONLY HAVE 18,000 MILES ON THE MOTORHOME AND THE TIRES AREN'T SUN DAMAGED. WE HAVE BEEN UNABLE TO FIND OUT IF THESE TIRES WERE RECALLED. ALSO, WE HAV…
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WE HAVE A 2000 SHASTA CHEYENNE CLASS C MOTORHOME WHICH CAME WITH FIRESTONE TIRES LT225/75R16. LAST YEAR WE HAD THREE BLOWOUTS, ONE WHICH COST OVER $3,100 TO REPAIR DAMAGE CAUSED. WE ONLY HAVE 18,000 MILES ON THE MOTORHOME AND THE TIRES AREN'T SUN DAMAGED. WE HAVE BEEN UNABLE TO FIND OUT IF THESE TIRES WERE RECALLED. ALSO, WE HAVE A SAMSUNG MICROWAVE MR5492W. DID NOT GET A LETTER AND THE LOCAL REPAIR PLACE WON'T FIX IT WITHOUT A LETTER FROM SAMSUNG. EMAILED SAMSUNG WITH NO RESPONSE SO FAR. WHAT DO WE DO?
ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2000 Shasta Cheyenne Problems, Complaints & Recalls | Skip That Year