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2002 Saturn Vue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Saturn Vue do not stand out strongly from the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

132 reports with mileage · 35 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports5 fire reports6 injury reports

What owners actually said

167 reports
125,000 miles · Apr 7, 2008
Engine And Engine Cooling

I BEGAN TO HEAR A LITTLE BIT MORE ENGINE NOISE THAN NORMAL, LIKE A TAPPING NOISE. I HAD THE OIL CHANGED AS I DID REGULARLY AND WITHIN MANUFACTURERS RECOMMENDATION. LOCAL MECHANIC SAID IT WAS THE TIMING CHAIN AND TO CONTINUE WITH FREQUENT OIL CHANGES. CAR DIED WHILE TRAVELING AT 40 MPH LOCALLY ON THE WEEKEND, BUT COULD HAVE HA…

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I BEGAN TO HEAR A LITTLE BIT MORE ENGINE NOISE THAN NORMAL, LIKE A TAPPING NOISE. I HAD THE OIL CHANGED AS I DID REGULARLY AND WITHIN MANUFACTURERS RECOMMENDATION. LOCAL MECHANIC SAID IT WAS THE TIMING CHAIN AND TO CONTINUE WITH FREQUENT OIL CHANGES. CAR DIED WHILE TRAVELING AT 40 MPH LOCALLY ON THE WEEKEND, BUT COULD HAVE HAPPENED WHILE TRAVELING 65MPH ON MY WAY TO WORK IF IT WAS A WEEKDAY. LUCKILY, I WAS ABLE TO PULL IMMEDIATELY INTO A SIDE STREET AND HAVE THE CAR TOWED TO LOCAL GOODYEAR SERVICE CENTER. I'VE SEEN INTERNET POSTINGS CITING THE SAME PROBLEMS ON SATURN MODELS WITH THE SAME ENGINE. THERE MAY EVEN BE A RECALL FOR THE L-CLASS SATURN CARS WITH THE SAME ENGINE AND NOT THE VUE? *TR

NHTSA ODI #10223553

65,000 miles · Apr 4, 2008
Engine And Engine Cooling

THE CAR SHUT OFF WHILE DRIVING. THERE WAS NO WARNING PRIOR TO CAR TURNING OFF: NO INTERIOR WARNING LIGHTS CAME ON PRIOR TO CAR STOPPING AND NO NOISES WERE HEARD PRIOR TO THE INCIDENT. I WAS UNABLE TO START THE CAR BACK UP AND MOVE OFF OF THE ROAD. THIS CAR HAS ALL OF IT'S ROUTINE MAINTENANCE UP TO DATE. DEALERSHIP SYST…

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THE CAR SHUT OFF WHILE DRIVING. THERE WAS NO WARNING PRIOR TO CAR TURNING OFF: NO INTERIOR WARNING LIGHTS CAME ON PRIOR TO CAR STOPPING AND NO NOISES WERE HEARD PRIOR TO THE INCIDENT. I WAS UNABLE TO START THE CAR BACK UP AND MOVE OFF OF THE ROAD. THIS CAR HAS ALL OF IT'S ROUTINE MAINTENANCE UP TO DATE. DEALERSHIP SYSTEM DIAGNOSTICS SHOWS THAT IT IS A PROBLEM WITH THE "CRANK SHAFT POSITION SENSOR." *TR

NHTSA ODI #10223353

64,800 miles · Feb 21, 2008
Service Brakes, Hydraulic

ABS BRAKE FAILURE. *TR

NHTSA ODI #10218743

117,000 miles · Jan 25, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE ENGINE AND REDUCED POWER LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE COMPLETELY LOST POWER. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO PULL OFF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL DEALER …

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TL*THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE ENGINE AND REDUCED POWER LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE COMPLETELY LOST POWER. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO PULL OFF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THEY STATED THAT THE TIMING CHAIN FAILED. SHE HAS PICTURES OF THE FAILED COMPONENT. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 117,000. UPDATED 02/15/08. *LJ

NHTSA ODI #10215980

117,000 miles · Jan 19, 2008
Engine And Engine Cooling

WHILE DRIVING MY 2002 SATURN VUE 2.2L 4CYL LAST NIGHT AT APPROX. 55-60MPH, MY REDUCED POWER LIGHT CAME ON, ALONG WITH THE SERVICE ENGINE SOON. I HAD NO FOREWARNING NOISES OR INDICATION MY CAR WAS GOING INTO FAILURE. I IMMEDIATELY PUT MY CAR INTO NEUTRAL, SHUT THE IGNITION DOWN, AND PULLED OFF THE ROAD AS SAFELY AS I COULD, STI…

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WHILE DRIVING MY 2002 SATURN VUE 2.2L 4CYL LAST NIGHT AT APPROX. 55-60MPH, MY REDUCED POWER LIGHT CAME ON, ALONG WITH THE SERVICE ENGINE SOON. I HAD NO FOREWARNING NOISES OR INDICATION MY CAR WAS GOING INTO FAILURE. I IMMEDIATELY PUT MY CAR INTO NEUTRAL, SHUT THE IGNITION DOWN, AND PULLED OFF THE ROAD AS SAFELY AS I COULD, STILL AT APPROX. 50 MPH SPEED AS I HAD MY 3 CHILDREN IN THE CAR WITH ME. AFTER THE CAR WAS SHUT DOWN FOR 5 MINS AND SPEAKING TO MY GM DEALERSHIP, THEY ADVISED ME TO TRY TO TURN THE CAR OVER IN CASE IT WAS JUST A "GLITCH" IN THE COMPUTER SYSTEM, TO NO AVAIL. IT WOULDN'T TURN OVER. AFTER BEING TOWED TO MY GM DEALERSHIP, I WAS TOLD MY VEHICLE HAD A "ZERO TOLERANCE" ENGINE, AND THAT MY TIMING CHAIN HAD BROKE. I WAS TOLD MY ENGINE WAS MOST LIKELY BLOWN, AND THAT I NEEDED TO HAVE MY ENGINE REPLACED. THE MINIMAL COST OF THIS TIMING CHAIN ERROR IS $3,000 EVEN WITH A USED ENGINE GOING INTO MY CAR. I SEE MANY COMPLAINTS ABOUT SATURN'S 2.2L ENGINE IN THE APPROX. 2001-2002 RANGE, AND I BELIEVE MY VEHICLE IS PART OF THIS. I AM CONTACTING SATURN ON MONDAY THE 21ST TO SEE IF I CAN GET SOME SORT OF HELP IN REPLACING MY ENGINE, AS THIS IS APPARENTLY AN OBVIOUS PROBLEM WITH THEIR ENGINES. *TR

NHTSA ODI #10215436

Mileage unknown · Jan 12, 2008
Power Train

LEAKING RIGHT AXLE SEAL. *TR

NHTSA ODI #10214582

106,789 miles · Dec 24, 2007
Engine And Engine Cooling

THE ONLY "EVENT" WHICH LED TO THE FAILURE WAS ACCELERATING TO THEN MERGE INTO ONCOMING TRAFFIC. THE TIMING CHAIN FAILED/BROKE DURING ACCELERATION WHILE MERGING WITH ONCOMING TRAFFIC. POWER WAS THEN LOST,THE VEHICLE DIED WHILE GOING DOWNHILL. THIS CAUSED LOSS OF FULL BRAKES AND STEERING WHILE THE VEHICLE ROLLED TO A STOP. THE CHA…

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THE ONLY "EVENT" WHICH LED TO THE FAILURE WAS ACCELERATING TO THEN MERGE INTO ONCOMING TRAFFIC. THE TIMING CHAIN FAILED/BROKE DURING ACCELERATION WHILE MERGING WITH ONCOMING TRAFFIC. POWER WAS THEN LOST,THE VEHICLE DIED WHILE GOING DOWNHILL. THIS CAUSED LOSS OF FULL BRAKES AND STEERING WHILE THE VEHICLE ROLLED TO A STOP. THE CHAIN THEN DAMAGED MULTIPLE VALVES LEADING TO A POTENTIAL MINIMUM $2000 REPAIR. *TR

NHTSA ODI #10212646

Mileage unknown · Dec 23, 2007
Electrical System

MY WIFE PULLED UP TO A HOUSE THAT MY DAUGHTER WAS VISITING AND HONKED THE HORN FOR HER TO COME OUT. THE HORN CONTINUED TO SOUND UNTIL THE FUSE WAS PULLED. I HAVE DONE RESEARCH AND IT LOOKS LIKE THIS IS A CONTINUOUS PROBLEM. *TR

NHTSA ODI #10212608

Mileage unknown · Oct 5, 2007
Air BagsCrashInjury

MY 16 YEAR OLD SON WAS DRIVING. MY 13 YEAR OLD DAUGHTER WAS HIS PASSENGER. HE WAS DRIVING A 2002 SATURN VUE. HE HIT A TREE, DEAD-ON, GOING 40 MPH. THE AIRBAGS DID NOT DEPLOY. FIREFIGHTERS, POLICE, AMBULANCE FOLKS, BODY SHOP REP: THEY ALL SAID THE SAME THING AND LOOK AT ME WITH AMAZEMENT THAT THIS HAPPENED (OR DIDN'T HAPPEN…

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MY 16 YEAR OLD SON WAS DRIVING. MY 13 YEAR OLD DAUGHTER WAS HIS PASSENGER. HE WAS DRIVING A 2002 SATURN VUE. HE HIT A TREE, DEAD-ON, GOING 40 MPH. THE AIRBAGS DID NOT DEPLOY. FIREFIGHTERS, POLICE, AMBULANCE FOLKS, BODY SHOP REP: THEY ALL SAID THE SAME THING AND LOOK AT ME WITH AMAZEMENT THAT THIS HAPPENED (OR DIDN'T HAPPEN). I BOUGHT THE CAR WITH THE IMPRESSION IT WAS EQUIPPED WITH WORKING AIRBAGS. IF A VEHICLE HITS SOMEONE, DEAD-ON, GOING 40MPH, I EXPECT AIRBAGS TO WORK, ESPECIALLY WHEN THE VEHICLE WAS SOLD TO ME USING THIS AS A FEATURE. LAST NIGHT, A WEEK AFTER OUR ACCIDENT, WE PASSED YET ANOTHER VUE ACCIDENT SO I STOPPED OUT OF CURIOSITY. THIS LADY WAS TRAVELING 40-45 MPH AND REAR ENDED ANOTHER CAR. GUESS WHAT, HER AIRBAGS DID NOT DEPLOY EITHER. I SUPPOSE I'LL HAVE TO START MY OWN LITTLE "SATURN" INVESTIGATION SERVICE AS I INTEND TO FIND OUT JUST HOW OFTEN THIS HAPPENS. THIS LADY HAD A 2007 VUE, SO I DO NOT ACCEPT MY CAR BEING OLDER OR ANYTHING ELSE AS AN EXCUSE OF SOMETHING THAT LOOKS TO ME LIKE WAS DEFECTIVE TO START WITH. *TR

NHTSA ODI #10205072

68,000 miles · Sep 25, 2007
Electrical System

I PURCHASED THIS VEHICLE USED (APP 47K MILES ON IT) IN MARCH 2006. DURING SUMMER OF 2006 THERE STARTED TO BE A PROBLEM WHEREIN THE CAR, WHEN TRAVELING DOWN THE ROAD, WOULD SUDDENLY SWITCH, WITHOUT WARNING, INTO A "REDUCED POWER MODE". A SMALL LIGHT WOULD COME ON INDICATING THIS, BUT THE BIGGEST PROBLEM WAS THAT ABOUT 5 SECONDS…

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I PURCHASED THIS VEHICLE USED (APP 47K MILES ON IT) IN MARCH 2006. DURING SUMMER OF 2006 THERE STARTED TO BE A PROBLEM WHEREIN THE CAR, WHEN TRAVELING DOWN THE ROAD, WOULD SUDDENLY SWITCH, WITHOUT WARNING, INTO A "REDUCED POWER MODE". A SMALL LIGHT WOULD COME ON INDICATING THIS, BUT THE BIGGEST PROBLEM WAS THAT ABOUT 5 SECONDS AFTER THIS LIGHT COMES ON, THE VEHICLE DOWN SHIFTED INTO 2ND GEAR AND CAUSED THE ENGINE TO BREAK DOWN TO 30 MPH. THE ONLY WAY TO RESTORE POWER WAS TO PULL OVER AND SHUT THE VEHICLE OFF FOR 30-60 SECONDS. ***I WAS TOLD BY THE REPAIR CENTER THAT THERE ARE SEVERAL TECHNICAL SERVICE BULLETINS WITHIN SATURN FOR THIS DEFECT, SO THEY KNOW IT EXISTS. *** HOWEVER, BECAUSE THE COST OF THE REPAIR (TO CONSUMERS) IS OVER $1300, THEY HAVE NOT MADE A RECALL OF WHAT IS OBVIOUSLY A SAFETY DEFECT. THE DEALER HAS ATTEMPTED SEVERAL SHORTCUTS IN THE PAST YEAR TO FIX THE PROBLEM, EACH TIME WITH ONLY TEMPORARY SUCCESS. I HAVE COMPLAINED TO BOTH THE SATURN REPAIR CENTER AND SATURN CORPORATE CUSTOMER SERVICE, NEITHER WILL OFFER ANY CONCESSIONS OTHER THAN COVERING A $100 DIAGNOSTIC FEE AFTER I HAD ALREADY PAID SUCH FEE TWICE. A DEFECT WHICH CAUSES THE CAR TO FORCEFULLY SLOW DOWN TO 30 MPH IS RISKING THE LIFE OF MY FAMILY, SINCE WE OFTEN TRAVEL ON HIGHWAYS TO GET TO WHERE WE ARE GOING. CURRENTLY, WE DO NOT USE THE VEHICLE FOR HIGHWAY TRAVEL AND ARE FORCED TO USE OUR OTHER CAR. *JB

NHTSA ODI #10204097

Official recalls

2

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

01V386000 · Seat Belts:front:anchorage

Dec 18, 2001

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.

Consequence & remedy

Consequence: IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE REAR SHOULDER GUIDE ANCHOR BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.