NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,235 reports104,000 miles · Oct 4, 2011
Steering
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY SEIZE WHILE DRIVING 30 MPH AND ABOVE. WHENEVER THE FAILURE RECURRED, THE CONTACT WOULD STOP THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. A POWER STEERING SERVICE LIGHT WOULD ALSO ILLUMINATE O…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY SEIZE WHILE DRIVING 30 MPH AND ABOVE. WHENEVER THE FAILURE RECURRED, THE CONTACT WOULD STOP THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. A POWER STEERING SERVICE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURE AND A WARNING BELL WOULD SOUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
NHTSA ODI #10428707
130,000 miles · Oct 4, 2011
Fuel System, Gasoline
2006 ION. STRONG GAS SMELL DEVELOPED OVER A WEEK IN SEPT 2011. AN INDEPENDENT TECHNICIAN FOUND GAS LEAKING FROM TOP OF TANK. RESEARCH LEAD ME TO NHTSA CAMPAIGN ID NUMBER: 09V419000. GM PERFORMED THE RECALL ON ONLY 53K CARS IN AZ AND NV IN OCT 2009. SEEMS THE FUEL PUMP MODULE CONNECTIONS ARE MADE OF PLASTIC AND CRACK WITH HEAT AN…
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2006 ION. STRONG GAS SMELL DEVELOPED OVER A WEEK IN SEPT 2011. AN INDEPENDENT TECHNICIAN FOUND GAS LEAKING FROM TOP OF TANK. RESEARCH LEAD ME TO NHTSA CAMPAIGN ID NUMBER: 09V419000. GM PERFORMED THE RECALL ON ONLY 53K CARS IN AZ AND NV IN OCT 2009. SEEMS THE FUEL PUMP MODULE CONNECTIONS ARE MADE OF PLASTIC AND CRACK WITH HEAT AND ROAD VIBRATION. HOWEVER, A CALL TO SATURN REVEALED THEY ARE HIDING BEHIND A VIN SPECIFIC RECALL AND THAT THE OTHER THOUSANDS OF IONS WITH THIS SERIOUS SAFETY-DEFECT ARE ONLY COVERED BY GM FOR 10 YR/120K MILE "SPECIAL COVERAGE WARRANTY" EXTENDED TO THIS DEFECTIVE PART. HAD SATURN/GM INFORMED ME MY CAR MIGHT BURST INTO FLAMES BACK IN FEB 2010, WHEN THEY WERE TO NOTIFY THE 53K OWNERS IN AZ AND NV, I WOULD HAVE HAD THIS REPAIR DONE ASAP AS I WOULD STILL BE UNDER THEIR "SPECIAL COVERAGE" LIMITATION. I AM ANGERED AND OUTRAGED THAT GM SEEMS TO TAKE THE POSITION OF "LET'S WAIT UNTIL THE CAR BECOMES A DEATH-TRAP" BEFORE WE TELL PEOPLE THEY MIGHT BE IN DANGER AND REPLACE THE DEFECTIVE PARTS. WITH NO NOTIFICATION, I CONTINUED TO DRIVE MY ION. NOW THAT THE CAR ACTUALLY HAS BECAME LIFE-THREATENING, I AM "NOT COVERED" BY GM'S SPECIAL COVERAGE. MY ION DOES NOT QUALIFY BECAUSE I AM OVER THIS ARTIFICIAL LIMIT IF 120K MILES. ALL VEHICLES WITH THIS DEFECTIVE PART SHOULD HAVE BEEN NOTIFIED. THIS IS CRIMINALLY NEGLIGENT. BET YOU MY MILEAGE WAS BELOW THIS ARTIFICIAL LIMIT IN FEBRUARY 2010. BECAUSE THE PROBLEM DIDN'T SHOW UP UNTIL AFTER 200+ DAYS OF OVER 90 DEGREE DAYS IN EAST TEXAS - I HAVE TO PAY $600 TO REPAIR THEIR OBVIOUS DEFECT. THE REPAIR COSTS ARE UNFAIR, BUT THE SAFETY ISSUE SCREAMS FOR JUSTICE. I GUESS SOMEONE'S FAMILY WILL HAVE TO DIE IN A TRAGIC FIREBALL BEFORE SOMEONE TAKES GM TO TASK FOR THIS SERIOUSLY DANGEROUS FUEL SYSTEM DEFECT. *TR
NHTSA ODI #10428449
45,000 miles · Sep 30, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR EMITTING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS A LEAK FROM THE FUEL PUMP MONITOR THROUGH THE FUEL LINE AND LEADING TO THE FUEL TANK. THE MECHANIC STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID…
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TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR EMITTING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS A LEAK FROM THE FUEL PUMP MONITOR THROUGH THE FUEL LINE AND LEADING TO THE FUEL TANK. THE MECHANIC STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10428036
50,067 miles · Sep 28, 2011
Electrical SystemSteering
ON SUNDAY, SEPTEMBER 25TH, 2011, I WAS DRIVING ON A FAMILIAR ROAD IN TOWN WHEN ALL OF THE WARNING LIGHTS ON MY VEHICLE SUDDENLY ILLUMINATED AND BEGAN BLINKING. THE SPEEDOMETER, FUEL GAGE, TEMPERATURE GAGE, AND RPM INDICATOR ALL WENT DOWN TO ZERO AND THE MESSAGE CENTER BEGAN SAYING "TRAC OFF" AND "PWR STR." AS THIS HAPPENED, MY P…
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ON SUNDAY, SEPTEMBER 25TH, 2011, I WAS DRIVING ON A FAMILIAR ROAD IN TOWN WHEN ALL OF THE WARNING LIGHTS ON MY VEHICLE SUDDENLY ILLUMINATED AND BEGAN BLINKING. THE SPEEDOMETER, FUEL GAGE, TEMPERATURE GAGE, AND RPM INDICATOR ALL WENT DOWN TO ZERO AND THE MESSAGE CENTER BEGAN SAYING "TRAC OFF" AND "PWR STR." AS THIS HAPPENED, MY POWER STEERING WENT OUT. I PULLED OVER AND TURNED MY CAR OFF. MY CAR WOULD NOT TURN BACK ON. AFTER ABOUT ONE MINUTE, I WAS ABLE TO START MY CAR AGAIN AND RESUME DRIVING AS NORMAL. THIS HAS HAPPENED ON FOUR OTHER OCCASIONS SINCE THE FIRST TIME, THREE DAYS AGO. THE LAST TIME IT HAPPENED I WAS GOING AROUND A CURVE AND I ALMOST WENT INTO THE DITCH. IN ADDITION, IT IS ALSO IMPORTANT TO NOTE THAT AT 40,000 MILES, THE VEHICLE BEGAN HAVING THE SAME ISSUE (MESSAGE CENTER OCCASIONALLY FLASHING "TRAC OFF" AND "PWR STR", AND THE ABS AND EMERGENCY BREAK LIGHTS GOING ON). THE DEALER FOUND THAT THE STEERING COLUMN WAS SHORTING OUT AND HAD TO REPLACE THE STEERING COLUMN IN THE VEHICLE. THIS LEADS ME TO BELIEVE THAT THIS IS AN ELECTRICAL PROBLEM... *TT
NHTSA ODI #10427821
80,000 miles · Sep 28, 2011
Electrical SystemUnknown Or Other
ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED. …
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ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED. *TT
NHTSA ODI #10427788
65,000 miles · Sep 27, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO MENTIONED THAT HE COULD SEE FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE …
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO MENTIONED THAT HE COULD SEE FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10427669
120,234 miles · Sep 26, 2011
Air BagsSteering
WHILE DRIVING MY 2006 SATURN ION INDICATOR CHIMED AND PWR STR LIGHT DISPLAYED. I LOST STEERING CONTROL AND ALMOST WRECKED. I PULLED OFF THE ROAD KILLED THE CAR UPON RESTARTING ENGINE EVERYTHING WAS FINE. FIVE MINUTES INTO MY TRIP PROBLEM HAPPENED AGAIN. ALSO, SOMETIMES WHEN I DRIVE THE CAR THE PASSENGER AIRBAG IS ON AT OTHER TIM…
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WHILE DRIVING MY 2006 SATURN ION INDICATOR CHIMED AND PWR STR LIGHT DISPLAYED. I LOST STEERING CONTROL AND ALMOST WRECKED. I PULLED OFF THE ROAD KILLED THE CAR UPON RESTARTING ENGINE EVERYTHING WAS FINE. FIVE MINUTES INTO MY TRIP PROBLEM HAPPENED AGAIN. ALSO, SOMETIMES WHEN I DRIVE THE CAR THE PASSENGER AIRBAG IS ON AT OTHER TIMES IT TURNS OFF ON IT OWN. BOTH ARE THESE ARE VERY DANGEROUS ESPECIALLY FOR ME BEING A SINGLE MOTHER. *TR
NHTSA ODI #10427221
35,256 miles · Sep 23, 2011
Electrical System
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION TO SHUT OFF THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS IMMEDIATELY TAKEN TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS DISCONNECTED AND A DIAGNOSTIC TEST WAS PERFORMED. A PART WAS ORDERED AND THE VEHICLE WOULD BE REPAI…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION TO SHUT OFF THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS IMMEDIATELY TAKEN TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS DISCONNECTED AND A DIAGNOSTIC TEST WAS PERFORMED. A PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED UPON AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,256. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
NHTSA ODI #10426948
43,500 miles · Sep 21, 2011
Electrical System
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS LEFT PARKED AND RUNNING UNTIL THE BATTERY DIED. THE VEHICLE WAS LATER TOWED TO THE DEALER AND THEY ADVISED HER THAT THE HOUSING IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE R…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS LEFT PARKED AND RUNNING UNTIL THE BATTERY DIED. THE VEHICLE WAS LATER TOWED TO THE DEALER AND THEY ADVISED HER THAT THE HOUSING IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATLEY TEN MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,500.
NHTSA ODI #10426581
41,083 miles · Sep 20, 2011
Fuel System, Gasoline
BEGAN EXPERIENCING A STRONG ODOR OF RAW GAS AND FUMES IN AUGUST OF 2011. I SCHEDULED AN APPOINTMENT WITH MY LOCAL REPAIR FACILITY TO HAVE THE PROBLEM EVALUATED. UPON RAISING THE VEHICLE AND DOING A VISUAL INSPECTION OF THE FUEL SYSTEM, RUN MARKS FROM GASOLINE COULD BE SEEN COMING DOWN FROM THE TOP OF THE TANK. AN EVAP TEST WAS…
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BEGAN EXPERIENCING A STRONG ODOR OF RAW GAS AND FUMES IN AUGUST OF 2011. I SCHEDULED AN APPOINTMENT WITH MY LOCAL REPAIR FACILITY TO HAVE THE PROBLEM EVALUATED. UPON RAISING THE VEHICLE AND DOING A VISUAL INSPECTION OF THE FUEL SYSTEM, RUN MARKS FROM GASOLINE COULD BE SEEN COMING DOWN FROM THE TOP OF THE TANK. AN EVAP TEST WAS PERFORMED AS WELL AND SMOKE COULD BE SEEN RISING OUT OF THE TANK AREA. THE TANK IS PLASTIC AND NO VISUAL CRACKS COULD BE SEEN. MY TECHNICIAN FELT THIS WAS UNUSUAL AT SUCH LOW MILEAGE. AFTER FURTHER DIGGING THE TECHNICIAN DISCOVERED A RECALL ON THE FUEL PUMP MODULE FOR MY YEAR, MAKE AND MODEL. I WAS ADVISED TO RETURN TO THE DEALER TO SEE IF IT WAS COVERED WHICH I DID. I FOUND OUT THAT MY VEHICLE DID NOT FALL UNDER THE FACTORY RECALL. I RETURNED TO MY REGULAR MECHANIC TO HAVE THE PROBLEM RESOLVED. ONCE THE TANK WAS LOWERED ANOTHER EVAP TEST WAS PERFORMED. THE TEST REVEALED THAT THE FUEL SUPPLY LINES COMING OFF THE FUEL PUMP SENDING UNIT WERE LEAKING. THIS WAS WERE THE TWO HOSES WERE PRESS FITTED TO THE SENDING UNIT FROM THE FACTORY. THE ONLY MEANS OF CORRECTING WAS TO REPLACE THE ENTIRE FUEL PUMP MODULE. I HAD THE REPAIR COMPLETED USING AN OE FUEL PUMP MODULE. I FEEL AFTER READING THE PARAMETERS SET FORTH UNDER THIS RECALL THAT MY VEHICLE SHOULD HAVE BEEN REPAIRED UNDER THIS RECALL. I URGE NHTSA TO ONCE AGAIN EVALUATE THIS DEFECT. IN MY OPINION THESE DEFECTIVE PARTS WERE USED ON MORE VEHICLES THAN INITIALLY STATED. THIS IS A SEVERE SAFETY ISSUE AND HAS THE POTENTIAL FOR SERIOUS INJURY. *TR
NHTSA ODI #10426522
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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