NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
24 reportsClear category filter59,000 miles · Dec 12, 2013
Electrical SystemStructure
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS MAKING A RIGHT TURN AT 15 MPH WHEN THE DRIVER'S SIDE DOOR OPENED WITHOUT BEING ENGAGED. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE IGNITION BARREL SWITCH SEIZE…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS MAKING A RIGHT TURN AT 15 MPH WHEN THE DRIVER'S SIDE DOOR OPENED WITHOUT BEING ENGAGED. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE IGNITION BARREL SWITCH SEIZED AND WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THE DOOR LATCH WAS FRACTURED. THE IGNITION BARREL SWITCH WAS REPAIRED BUT NOT THE DOOR LATCH FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10555787
72,500 miles · Oct 21, 2013
Latches/locks/linkagesStructure
I RECENTLY EXPERIENCED A MALFUNCTIONING DOOR LATCH ACTUATOR. ON TWO SEPARATE OCCASIONS, DRIVER WAS TRAPPED IN THE CAR BECAUSE NEITHER THE INTERIOR OR EXTERIOR DOOR HANDLE WOULD ACTUATE THE DOOR LATCH, OPENING THE DOOR. EXTERIOR, INTERIOR MANUAL, INTERIOR POWER AND REMOTE POWER LOCKS WERE REPEATEDLY ACTUATED TO NO AVAIL. EVENT…
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I RECENTLY EXPERIENCED A MALFUNCTIONING DOOR LATCH ACTUATOR. ON TWO SEPARATE OCCASIONS, DRIVER WAS TRAPPED IN THE CAR BECAUSE NEITHER THE INTERIOR OR EXTERIOR DOOR HANDLE WOULD ACTUATE THE DOOR LATCH, OPENING THE DOOR. EXTERIOR, INTERIOR MANUAL, INTERIOR POWER AND REMOTE POWER LOCKS WERE REPEATEDLY ACTUATED TO NO AVAIL. EVENTUALLY, THE DOOR FINALLY OPENED AFTER USING A HANGAR THROUGH THE WINDOW CAVITY TO BUMP ONE OF THE LINKAGE ARMS. IF THERE WERE AN ACCIDENT, THIS COULD POSE A SERIOUS THREAT TO A SUCCESSFUL EVACUATION. *TR
NHTSA ODI #10548673
88,000 miles · Aug 13, 2013
Structure
NEITHER THE EXTERNAL OR INTERNAL DOOR HANDLES WILL ALLOW ONE OR MORE DOORS TO OPEN. MY DRIVERS SIDE DOOR JUST STOPPED WORKING FROM THE EXTERNAL/INTERNAL DOOR HANDLES. IN THE EVENT OF AN EMERGENCY WHERE I MIGHT NEED TO GET OUT OF MY CAR IN A TIMELY MANNER IT WILL NOT BE POSSIBLE AS I WOULD HAVE TO CLIMB OVER TO THE PASSENGER SI…
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NEITHER THE EXTERNAL OR INTERNAL DOOR HANDLES WILL ALLOW ONE OR MORE DOORS TO OPEN. MY DRIVERS SIDE DOOR JUST STOPPED WORKING FROM THE EXTERNAL/INTERNAL DOOR HANDLES. IN THE EVENT OF AN EMERGENCY WHERE I MIGHT NEED TO GET OUT OF MY CAR IN A TIMELY MANNER IT WILL NOT BE POSSIBLE AS I WOULD HAVE TO CLIMB OVER TO THE PASSENGER SIDE TO GET OUT. IF SOMETHING BAD HAPPENED AND BOTH DOORS HAD THE SAME PROBLEM AROUND THE SAME TIME SOMEONE MIGHT HAVE TO CRAWL OUT THE CARS WINDOWS IN ORDER TO GET OUT. IN THE EXTREME SOMETHING HAPPENED TO THE ELECTRICAL SYSTEM AND BOTH DOORS AT THE SAME TIME YOU COULD BE TRAPPED IN YOUR CAR UNTIL RESCUE PERSONAL ARRIVED. SEEMS TO ME THAT THERE SHOULD NOT BE A SINGLE POINT OF FAILURE ON A DOOR HANDLES THAT WOULD CAUSE BOTH THE EXTERNAL AND INTERNAL HANDLES TO NO LONGER FUNCTION AS REQUIRED AND CAUSE THE DOOR TO OPEN. I HAVE DONE WEB SEARCHES FOR THIS AND IT APPEARS TO BE A COMMON PROBLEM. THE FIX IS YOU HAVE TO TAKE IT TO SOMEONE THAT COULD SPEND UPWARDS OF 4 OR MORE HOURS TO GET THE DOOR OPENED BEFORE THEY CAN EVEN START TO FIX THE PROBLEM. IF GM/SATURN CAN'T CORRECT THE PROBLEM IN AN ACCEPTABLE MANNER THEN SHOULD AT LEAST COVER THE COST OF FIXING THE PROBLEM EVERY TIME IT HAPPENS. *TR
NHTSA ODI #10535080
74,612 miles · Jan 31, 2011
Engine And Engine CoolingStructure
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR A FAILURE WITH THE DRIVER SIDE DOOR AND WHEN THE MECHANIC ATTEMPTED TO TURN THE ENGINE OFF, IT WOULD NOT SHUT OFF. THE MECHANIC HAD TO DISCONNECT THE BATTERY WHICH SHUT DOWN THE FUEL SYSTEM AND COMPUTER SYSTEM. THE MEC…
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TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR A FAILURE WITH THE DRIVER SIDE DOOR AND WHEN THE MECHANIC ATTEMPTED TO TURN THE ENGINE OFF, IT WOULD NOT SHUT OFF. THE MECHANIC HAD TO DISCONNECT THE BATTERY WHICH SHUT DOWN THE FUEL SYSTEM AND COMPUTER SYSTEM. THE MECHANIC REPROGRAMMED THE COMPUTER, KEY CODE PASS SYSTEM, REPLACED THE IGNITION AND THE DRIVER SIDE DOOR MOTOR. THE IGNITION REPAIR DID NOT CORRECT THE PROBLEM. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 74,612 AND THE CURRENT MILEAGE WAS APPROXIMATELY 75,000. UPDATED 03/24/11*LJ UPDATED 12/30/11 *CN
NHTSA ODI #10379715
67 miles · Nov 29, 2010
Engine And Engine CoolingFuel System, GasolineStructure
WHEN I FIRST GOT MY 2006 SATURN ION, I WAS THE FIRST AND ONLY OWNER BOUGHT IT FROM THE SATURN DEALERSHIP WITH LESS THAN A 50 MILES ON THE CAR. BEFORE 30 DAYS OF OWNING THE AUTOMOBILE IT QUIT ON ME IN THE MIDDLE OF BUSY INTERSECTION ENDANGERING MYSELF AND MY CHILDREN. I TOOK IT TO THE DEALERSHIP WHERE THEY HAVE CLAIMED TO FIX THE…
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WHEN I FIRST GOT MY 2006 SATURN ION, I WAS THE FIRST AND ONLY OWNER BOUGHT IT FROM THE SATURN DEALERSHIP WITH LESS THAN A 50 MILES ON THE CAR. BEFORE 30 DAYS OF OWNING THE AUTOMOBILE IT QUIT ON ME IN THE MIDDLE OF BUSY INTERSECTION ENDANGERING MYSELF AND MY CHILDREN. I TOOK IT TO THE DEALERSHIP WHERE THEY HAVE CLAIMED TO FIX THE IGNITION SWITCH ON THE AUTOMOBILE, SEVERAL WEEKS LATER THE SAME PROBLEM OCCURRED THEY THEN REPLACED THE KEY. THEN MONTHS LATER MY ALARM STARTED GOING OFF SPONTANEOUSLY, THE BATTERY WENT DEAD ON THE AUTOMOBILE WHICH I HAVE REPLACED 3 TIMES, THE IGNITION SWITCH WENT OUT AGAIN I HAD TO REPLACE THAT MYSELF OUT OF POCKET IN MARCH OF 2009. STILL AFTER REPLACING THE BATTERY, GETTING THE IGNITION SWITCH FIXED TWICE, AND HAVING THE ELECTRICAL PARTS LOOKED AT THE CAR STILL CONTINUES TO HAVE THE SAME PROBLEMS. IF I GET GAS WHY THE CAR IS NOT CRANKED IT WILL NOT CRANK BACK UP FOR HOURS!!! IT WILL GO DEAD WHILE I'M DRIVING ON A FREEWAY DOES THIS ALL THE TIME! THIS SATURN ION HAS CAUSED ME NOTHING BUT MONEY AND PROBLEMS SINCE I'VE HAD IT I PURCHASED A ADDITIONAL WARRANTY ON THE AUTOMOBILE WHEN I BOUGHT IT AND THEY REFUSE TO REPLACE OR FIX ANY OF THE WORK ON THE AUTOMOBILE WHEN I ONLY HAVE GOTTEN MY CAR SERVICED WITH SATURN THEY DO ALL OF MY OIL CHANGES, AND MAINTENANCE AND CHARGE ME A ARM AND LEG TO MAINTAIN THE MAINTENANCE ON THE AUTOMOBILE. I HAVE HAD TO PAY SO MUCH MONEY ON THIS AUTOMOBILE FOR MAINTENANCE THAT SHOULD NOT EVEN BE A ISSUE AT THIS TIME MY CAR DOESN'T EVEN HAVE 84K ON IT YET. THE ENGINE SEEMS TO SHAKE WHEN THE CAR SITS STILL, THE CAR QUITS IF THE ENGINE IS NOT RUNNING WHEN YOU GET FUEL, THE CAR QUITS AT RED LIGHTS, THE CAR POWER STEERING GETS REAL HARD TO TURN WHEN YOU TRY TO TURN THE STEERING WHEEL, THE SATURN ION IS DEFINITELY A DUD! YOU CAN SMELL GAS SOMETIMES COMING FROM THIS AUTOMOBILE, AND THE BATTERY IS IN THE TRUNK OF THE CAR...SO WHEN IT DRAINS MY BATTERY GOES GO DEAD. THE DEFECTS ON THIS AUTOMOBILE WILL KILL SOMEONE ONE DAY. *TR
NHTSA ODI #10368263
30,000 miles · Jul 29, 2010
SteeringStructure
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WITH A SUDDEN LOSS OF POWER STEERING. THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED. THERE WAS EXTREME DIFFICULTY STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE POWER STEERING MOTOR AN…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WITH A SUDDEN LOSS OF POWER STEERING. THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED. THERE WAS EXTREME DIFFICULTY STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE POWER STEERING MOTOR AND STEERING COLUMN WOULD NEED TO BE REPLACED. IN ADDITION, THE FRONT PASSENGER DOOR WOULD STICK UNLESS BODY PRESSURE WAS APPLIED TO THE DOOR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10346191
Mileage unknown · Sep 30, 2008
Structure
2006 SATURN ION - DRIVER'S HOOD OF HIS VEHICLE CAME UP CAUSING THE REAR WINDSHIELD TO BREAK WHILE TRAVELING ON THE HIGHWAY. *NJ THE VEHICLE HAD PRIOR DAMAGE DUE TO A CRASH THAT OCCURRED THE SAME DAY. OHIO TRAFFIC CRASH REPORT 10-0658-91. *JB
NHTSA ODI #10244818
40,000 miles · Jul 8, 2008
SteeringStructure
TL*THE CONTACT OWNS A 2006 SATURN ION. THE POWER STEERING FAILED AND NEARLY CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS. THE FAILURE OCCURRED WHILE DRIVING 70 MPH; HOWEVER, THE SPEED HAS VARIED. THE CONNECTING PANEL ON THE DRIVER SIDE OF THE VEHICLE BETWEEN THE TWO DOORS ON THE OUTSIDE OF THE VEHICLE FE…
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TL*THE CONTACT OWNS A 2006 SATURN ION. THE POWER STEERING FAILED AND NEARLY CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS. THE FAILURE OCCURRED WHILE DRIVING 70 MPH; HOWEVER, THE SPEED HAS VARIED. THE CONNECTING PANEL ON THE DRIVER SIDE OF THE VEHICLE BETWEEN THE TWO DOORS ON THE OUTSIDE OF THE VEHICLE FELL OFF ONTO THE FREEWAY. THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS 40,000. UPDATED 09/16/08. *LJ UPDATED 09/18/08*JB
NHTSA ODI #10233558
Mileage unknown · Jun 2, 2008
Structure
DRIVING DOWN THE HIGHWAY AS USUAL AND ALL OF A SUDDEN, THE SUNROOF GLASS EXPLODED. SUNROOF WASN'T EVEN OPEN AND GLASS WENT ALL OVER THE OTHER CARS ON THE HIGHWAY. NO OBJECTS CAUSED THE BREAKAGE, DIDN'T DRIVE UNDER AN OVERPASS WHERE ANYTHING COULD HAVE BEEN DROPPED. NEVER HEARD OF SUNROOF GLASS EXPLODING ESPECIALLY WHEN IT'S N…
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DRIVING DOWN THE HIGHWAY AS USUAL AND ALL OF A SUDDEN, THE SUNROOF GLASS EXPLODED. SUNROOF WASN'T EVEN OPEN AND GLASS WENT ALL OVER THE OTHER CARS ON THE HIGHWAY. NO OBJECTS CAUSED THE BREAKAGE, DIDN'T DRIVE UNDER AN OVERPASS WHERE ANYTHING COULD HAVE BEEN DROPPED. NEVER HEARD OF SUNROOF GLASS EXPLODING ESPECIALLY WHEN IT'S NOT EVEN IN USE. WENT TO THE DEALER WHERE I PURCHASED THE VEHICLE AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY. GAVE ME AN ESTIMATE OF NEARLY $600 AND ESSENTIALLY TOLD ME TO TAKE IT OR LEAVE IT. *TR
NHTSA ODI #10229485
44,000 miles · Dec 11, 2007
Electrical SystemStructure
TL*THE CONTACT OWNS A 2006 SATURN ION. THE VEHICLE WOULD NOT SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. THE FOLLOWING MORNING, THE TRUNK THAT HOUSED THE BATTERY WOULD NOT OPEN. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
NHTSA ODI #10211430
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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