NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
544 reportsClear category filter65,750 miles · May 1, 2014
Steering
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED THEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,750 AND THE CURRENT MILEA…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED THEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,750 AND THE CURRENT MILEAGE WAS 65,799.
NHTSA ODI #10585984
150,000 miles · Apr 30, 2014
Steering
POWER STEERING SEEMS TO BE FAILING. WHEN TURNING AT ANY SPEED THE STEERING IS HARD AND SEEMS TO NOT BE WORKING CORRECTLY. IT FEELS LIKE IT IS GOING TO STOP WORKING AT ANY MOMENT. THIS ISSUE IS A SUDDEN PROBLEM NOT SOMETHING GRADUALLY GETTING WORSE. *JS
NHTSA ODI #10585775
105,100 miles · Apr 29, 2014
Fuel System, GasolineSteeringCrash
WITHIN AN HOUR OF BRINGING THE VEHICLE HOME FROM GETTING THE FUEL PUMP REPLACED ON APRIL 25, 2014, I RECEIVED A FRANTIC CALL FROM MY DAUGHTER, PANICKED SHE HAD JUST BEEN INVOLVED IN AN ACCIDENT. SHE STATES SHE WAS DRIVING HOME IN A RESIDENTIAL AREA AND THE CAR STARTED VEERING BACK AND FORTH UNCONTROLLABLY. THE CAR CAREENED INT…
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WITHIN AN HOUR OF BRINGING THE VEHICLE HOME FROM GETTING THE FUEL PUMP REPLACED ON APRIL 25, 2014, I RECEIVED A FRANTIC CALL FROM MY DAUGHTER, PANICKED SHE HAD JUST BEEN INVOLVED IN AN ACCIDENT. SHE STATES SHE WAS DRIVING HOME IN A RESIDENTIAL AREA AND THE CAR STARTED VEERING BACK AND FORTH UNCONTROLLABLY. THE CAR CAREENED INTO THE CURB DAMAGING THE FRONT PASSENGER SIDE AND TIRE. IT HIT WITH SUCH FORCE, THE VEHICLE RICOCHET BACK INTO THE MIDDLE OF THE ROAD. MY DAUGHTER THEN SHIFTED IT INTO PARK, TURNED IT OFF AND ATTEMPTED TO EXIT. THE DOORS WOULD NOT OPEN AND COULD NOT BE UNLOCKED, MANUALLY OR WITH THE KEY FOB. 2 MEN DRIVING BY STOPPED AND ATTEMPTED TO HELP HER OUT OF THE VEHICLE, WITH NO LUCK. AS A LAST RESORT, SHE HAD TO BREAK OUT THE DRIVER SIDE FRONT WINDOW TO ESCAPE. I THEN CALLED DAYL GRAVES DEALERSHIP, AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED BACK TO THEIR DEALERSHIP SO THEY COULD EVALUATE THE VEHICLE. IT IS CURRENTLY STILL AT THEIR DEALERSHIP. AFTER KEVIN, THE MECHANIC, LOOKED AT THE VEHICLE, HE DETERMINED IT WAS AN ISSUE WITH THE POWER STEERING MOTOR & COLUMN. UPDATED 08/20/14
NHTSA ODI #10585902
93,000 miles · Apr 27, 2014
Electrical SystemSteeringSuspension
THERE HAS BEEN AT LEAST 4 TIMES THAT WHILE MY CAR WAS IDLING AT EITHER A RED LIGHT, STOP SIGN, OR WHAT HAVE YOU, MY CAR WOULD JUST SHUT OFF AFTER MAKING A ROUGH IDLING NOISE. THIS SCARED THE CRAP OUT OF ME THE FIRST TIME IT HAPPENED. IF I WERE TO SHUT MY CAR OFF & TURN IT BACK ON, IT WOULD THEN GO AWAY. IT MADE ME WEARY OF DRIV…
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THERE HAS BEEN AT LEAST 4 TIMES THAT WHILE MY CAR WAS IDLING AT EITHER A RED LIGHT, STOP SIGN, OR WHAT HAVE YOU, MY CAR WOULD JUST SHUT OFF AFTER MAKING A ROUGH IDLING NOISE. THIS SCARED THE CRAP OUT OF ME THE FIRST TIME IT HAPPENED. IF I WERE TO SHUT MY CAR OFF & TURN IT BACK ON, IT WOULD THEN GO AWAY. IT MADE ME WEARY OF DRIVING BECAUSE YOU NEVER KNEW WHEN OR WHERE THAT COULD HAPPEN. THE SECOND INCIDENT WOULD BE MY POWER STEWING. MY CAR WOULD "DING" AND THE POWER STEERING LIGHT WOULD COME ON MAKING MY WHEEL STIFFEN UP IMMEDIATELY. AGAIN, IF I WOULD TURN THE CAR OFF AND THEN BACK ON AGAIN, THE PROBLEM WOULD STOP... FOR A LITTLE BIT. STARTED OFF AT ONCE OR TWICE A WEEK, THEN ONCE A DAY MAYBE, NOW I CAN'T EVEN GO A BLOCK FROM MY HOUSE WITHOUT IT COMING ON. FRUSTRATING AND DANGEROUS TO SAY THE LEAST. *TR
NHTSA ODI #10585175
35,000 miles · Apr 20, 2014
Power TrainSteeringVehicle Speed Control
L WAS DRIVING MY 2006 SATURN ION WHICH L BOUGHT BRAND NEW IN 2006 GOING TO PICK UP MY GRANDDAUGHTER IN HOWELL MI I WAS ON INTERSTATE WITH MY CRUISE CONTROL ON AS L WENT ON EXIT INTERSTATE,L TURNED OFF CRUISE CONTROL WHEN L DID THAT IT SHUT MY CAR DOWN COMPLETELY ,L WAS MERGING ON ANOTHER INTERSTATE WITH NO ENGINE RUNNING NO POW…
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L WAS DRIVING MY 2006 SATURN ION WHICH L BOUGHT BRAND NEW IN 2006 GOING TO PICK UP MY GRANDDAUGHTER IN HOWELL MI I WAS ON INTERSTATE WITH MY CRUISE CONTROL ON AS L WENT ON EXIT INTERSTATE,L TURNED OFF CRUISE CONTROL WHEN L DID THAT IT SHUT MY CAR DOWN COMPLETELY ,L WAS MERGING ON ANOTHER INTERSTATE WITH NO ENGINE RUNNING NO POWER STEERING AND UNABLE TO RESTART ENGINE . THERE WAS NO WHERE TO PULL OVER OFF ROAD SAFELY , L WAS ALMOST KILLED CAR HAD TO COME TO A COMPLETE STOP TO RESTART . I HAVE HAD THIS HAPPEN TO ME 3 DIFFERENT TIMES , L HAVE TAKEN CAR TO CHEVY DEALERSHIP MANY TIME COMPLAINING ABOUT THIS MATTER, THEY SAID THEY COULD NOT FIND ANY PROBLEMS , L HAVE STOPPED USING MY CRUISE CONTROL . L REALLY HAVE A LEMON SUNROOF DOES NOT WORK SUN ROOF LEAKS , THE CAR STARTS WHEN IT WANTS TO , LAM RETIRED 65 YEARS OLD AND TAKE VERY GOOD CARE OF THE SATURN ION , L WOULD BE AFRAID TO SELL THIS 2006 SATURN ION TO THE PUBLIC , L DON'T WANT TO KILL ANYONE , THE CAR SITS ,NOT USING IT , WON'T SELL IT, WHAT CAN BE DONE? AND THERE IS NO RETAIL VALUE FOR THIS CAR .NOW THERE IS A RECALL ON IGNITION SWITCH I FEEL SO VERY SORRY FOR THE PEOPLE THAT LOST THEIR LIVES,L WAS LUCKY THAT L WAS NOT ONE THAT WAS KILLED ,AS L SAID EARLIER, THIS CAR WENT TO DEALERSHIP 3 DIFFERENT TIMES ON THIS MATTER , LAST TIME L TOOK THE CAR IN WAS LAST SUMMER 2013 , MECHANIC DROVE SATURN ION AND TOLD ME THERE IS NOTHING WRONG . THE CAR SITS. *TR
NHTSA ODI #10583782
82,000 miles · Apr 18, 2014
Steering
AS I WAS DRIVING TO THE STORE I MADE IT ABOUT TWO MINUTES FROM MY HOUSE WHEN I MADE MY FIRST LEFT TURN. AS I STARTED TO TURN I NOTICED MY STEERING WAS GETTING DIFFICULT, THEN THE THREE BEEPS AND A DISPLAY OF PWR STR WENT OFF ON MY CAR. LUCKY I WASN'T ON A BUSY ROAD OR THRUWAY ON MY WAY TO WORK OR SCHOOL BECAUSE AS I TURNED INTO …
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AS I WAS DRIVING TO THE STORE I MADE IT ABOUT TWO MINUTES FROM MY HOUSE WHEN I MADE MY FIRST LEFT TURN. AS I STARTED TO TURN I NOTICED MY STEERING WAS GETTING DIFFICULT, THEN THE THREE BEEPS AND A DISPLAY OF PWR STR WENT OFF ON MY CAR. LUCKY I WASN'T ON A BUSY ROAD OR THRUWAY ON MY WAY TO WORK OR SCHOOL BECAUSE AS I TURNED INTO THE NEAREST PARKING LOT THE STEERING WAS ALMOST IMPOSSIBLE. I HAD IT TOWED TO MY REPAIR ASAP AND WAS TOLD MY POWER STEERING MOTOR HAD TO BE REPLACE. THIS REPAIR LIKE ANY OTHER COST A FEW HUNDRED DOLLARS THAT I WAS SURELY VERY UNHAPPY TO DISH OUT. I AM THE SECOND OWNER OF THIS CAR AND AFTER ALREADY RECEIVING THE RECALL NOTICE OF THE IGNITION SYSTEM I WENT ONLINE AND CHECKED IF THERE WAS ANY RECALL IN THE PAST ON THE STEERING. I WAS SURPRISED TO SEE MY WEBSITES WITH PEOPLE WHO HAD THE SAME PROBLEM AS ME HOWEVER THERE WAS NO OFFICIAL RECALL JUST GM WOULD REPAIR THE STEERING IF BROUGHT TO THEIR DEALERSHIP, HAD I KNOWN THIS I WOULD OF TAKEN IT THERE. SO THE NEXT DAY I CALLED GM'S CUSTOMER SERVICE LINE TO HOPEFULLY GET REIMBURSED MY REPAIR BILL SINCE IF THEY ARE AWARE OF THE PROBLEM THEY SHOULD BE RESPONSIBLE TO REPAY FOR IT INSTEAD OF JUST OFFERING TO MAKE A SCHEDULED APPOINTMENT WITH THEIR DEALERSHIP TO PERFORM THE MAINTENANCE WHENEVER THEY'RE AVAILABLE. I WAS TOLD SINCE THERE ARE FOUR REASONS FOR THE STEERING TO FAIL THERE HASN'T BEEN A FINAL RECALL MADE AND THEREFORE THEY ARE UNABLE TO REIMBURSE ME. THE ONLY ADVICE I GOT WAS TO WAIT AROUND FOR THE OFFICIAL RECALL AND THEN ONCE I RECEIVE IT THEN GO THROUGH THE REIMBURSEMENT CYCLE. I AM NOT HAPPY ABOUT THIS AT ALL, IF GM KNOWS THERE IS A PROBLEM THEY SHOULD TAKE RESPONSIBILITY FOR IT. MY STEERING WENT OFF COMPLETELY WITHOUT NOTICE AND I EASILY COULD OF BEEN IN AN ACCIDENT! *TR
NHTSA ODI #10583477
162,000 miles · Apr 10, 2014
Electrical SystemSteering
AT RANDOM MY CAR BEEPED AND THE POWER STEERING INDICATED ON THE DASH AND MY CAR BECAME HARD TO MANEUVER. WITHIN A TWO WEEK PERIOD MY CAR HAS HAD POWER STEERING FAILURE 4 TIMES. FIRST OCCURRENCE: I WAS MAKING A TURN FROM ONE ROAD TO ANOTHER. SECOND OCCURRENCE: WHILE COMING TO A STOP AT A STOP SIGN COMING TO AN END ON AN OFF RAMP …
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AT RANDOM MY CAR BEEPED AND THE POWER STEERING INDICATED ON THE DASH AND MY CAR BECAME HARD TO MANEUVER. WITHIN A TWO WEEK PERIOD MY CAR HAS HAD POWER STEERING FAILURE 4 TIMES. FIRST OCCURRENCE: I WAS MAKING A TURN FROM ONE ROAD TO ANOTHER. SECOND OCCURRENCE: WHILE COMING TO A STOP AT A STOP SIGN COMING TO AN END ON AN OFF RAMP FROM THE INTERSTATE. THE THIRD OCCURRENCE: DRIVING ON A 45MPH ROAD, APPROACHING A CURVE. FORTH OCCURRENCE: ON THE INTERSTATE TRAVELING AT 70MPH WITH CRUISE CONTROL SET WITH HEAVY TRAFFIC AROUND ME. EACH TIME I HAD TO EITHER STOP ON THE ROAD, PULL OFF THE ROAD TO THE SHOULDER OR MAKE DUE TILL I FOUND AN AREA TO STOP, TO TURN THE CAR OFF AND RESTART AGAIN, AFTER RESTARTING THE CAR THE STEERING BECAME VERY LOOSE AND JUST AS HARD TO MANEUVER. *TR
NHTSA ODI #10578818
26,284 miles · Apr 6, 2014
Steering
MY 17-YEAR OLD SON WAS DRIVING HOME FROM A FRIEND'S HOUSE. MAKING A LEFT TURN AT AN INTERSECTION ON A LOCAL STREET, HE REPORTED THAT HE HEARD A CHIME SOUND AND THEN THE STEERING WHEEL "LOCKED UP" (HIS WORDS). HE SAID HE WAS UNABLE TO STEER THE CAR. HE STATED THAT THE INFO DISPLAY SHOWED "PWR STR" AND HE HAD TO STOP THE CAR, TU…
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MY 17-YEAR OLD SON WAS DRIVING HOME FROM A FRIEND'S HOUSE. MAKING A LEFT TURN AT AN INTERSECTION ON A LOCAL STREET, HE REPORTED THAT HE HEARD A CHIME SOUND AND THEN THE STEERING WHEEL "LOCKED UP" (HIS WORDS). HE SAID HE WAS UNABLE TO STEER THE CAR. HE STATED THAT THE INFO DISPLAY SHOWED "PWR STR" AND HE HAD TO STOP THE CAR, TURN THE IGNITION SWITCH OFF, THEN RESTART THE CAR. LUCKILY, THIS OCCURRED ON A LOCAL STREET WHERE THERE WAS NO OTHER TRAFFIC AT THE TIME. AFTER RESTART, THE STEERING OPERATED PROPERLY. HE, AS WELL AS MY DAUGHTER, ARE CONCERNED ABOUT THIS HAPPENING AGAIN. *TR
NHTSA ODI #10577757
Mileage unknown · Apr 3, 2014
Electrical SystemSteering
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION PROBLEMS. *SMD THE CONSUMER STATED A YEAR AGO, SHE COULD NOT TURN THE IGNITION KEY, AND A MESSAGE STATED THE KEY DID NOT MATCH THE IGNITION AND WAS LOCKED. AFTER AN HOUR, THE VEHICLE FINALLY STARTED. THE REPAIR SHOP WAS UNABLE TO FIND A PROBLEM. IT HAPPENED 3 MOR…
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2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION PROBLEMS. *SMD THE CONSUMER STATED A YEAR AGO, SHE COULD NOT TURN THE IGNITION KEY, AND A MESSAGE STATED THE KEY DID NOT MATCH THE IGNITION AND WAS LOCKED. AFTER AN HOUR, THE VEHICLE FINALLY STARTED. THE REPAIR SHOP WAS UNABLE TO FIND A PROBLEM. IT HAPPENED 3 MORE TIMES. *JB THE CONSUMER RECEIVED A RECALL LETTER, REGARDING THE POWER STEERING. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 09/08/14
NHTSA ODI #10575597
231,546 miles · Apr 1, 2014
Steering
I WAS DRIVING IN THE FREEWAY AND THEN SUDDENLY THE POWER STEERING LIGHT CAME UP AND MY WHEEL WAS VERY HARD TO DRIVE, LAST WEEK I COULD EVEN DRIVE MY CAR 2 MILES BECAUSE THE WHEEL TURNED IMPOSSIBLE TO DRIVE I DON'T KNOW WHAT TO DO. *TR
NHTSA ODI #10576546
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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