NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
392 reportsClear category filterMileage unknown · Dec 12, 2007
Electrical System
ONCE A SATURN VEHICLE (MOSTLY IONS) ARE EXPOSED TO COLD TEMPERATURES AT OR APPROACHING 32 DEGRESS F FOR SEVERAL HOURS (WORK / SLEEP) WHEN THE ENGINE IS NOT RUNNING THE CAR WILL NOT START. IT IS A FAILURE IN THE IGNITION SWITCH. SATURN ADMITTED THIS IN 2005 WHEN I HAD MY 2004 MODEL IGNITION SWITCH REPLACED. BUT NOW MY 2006 …
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ONCE A SATURN VEHICLE (MOSTLY IONS) ARE EXPOSED TO COLD TEMPERATURES AT OR APPROACHING 32 DEGRESS F FOR SEVERAL HOURS (WORK / SLEEP) WHEN THE ENGINE IS NOT RUNNING THE CAR WILL NOT START. IT IS A FAILURE IN THE IGNITION SWITCH. SATURN ADMITTED THIS IN 2005 WHEN I HAD MY 2004 MODEL IGNITION SWITCH REPLACED. BUT NOW MY 2006 MODEL IS DOING THE SAME THING AND THE KEY WILL ALSO GET STUCK IN THE IGNITION WHILE THE CAR IS STILL RUNNING. THIS IS A BIG PROBLEM YOU CAN SEE COMMENTS AT HTTP://WWW.64.4.38.249/ATT/GETATTACHMENT.ASPX?FILE=... (CARSURVEY.COM). *TR
NHTSA ODI #10211611
Mileage unknown · Dec 11, 2007
Electrical System
I HAVE A 2006 ION, WITH AROUND 38,000 MILES O IT. LAST WEEK WHEN I LEFT WORK LATER IN THE EVENING AND TURNED THE KEY IN THE IGNITION, THE LIGHTS AND RADIO CAME ON, BUT THE CAR DID NOT START. I THOUGHT I NEEDED ROADSIDE ASSISTANCE BUT WHEN I TRIED TO START THE CAR AGAIN WHEN I WAS ON THE PHONE WITH THEM THE CAR THEN STARTED, WHI…
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I HAVE A 2006 ION, WITH AROUND 38,000 MILES O IT. LAST WEEK WHEN I LEFT WORK LATER IN THE EVENING AND TURNED THE KEY IN THE IGNITION, THE LIGHTS AND RADIO CAME ON, BUT THE CAR DID NOT START. I THOUGHT I NEEDED ROADSIDE ASSISTANCE BUT WHEN I TRIED TO START THE CAR AGAIN WHEN I WAS ON THE PHONE WITH THEM THE CAR THEN STARTED, WHICH WAS ABOUT 15 MINUTES LATER. TO MAKE A LONG STORY SHORT I TOOK IT TO MY SATURN DEALER TODAY (SATURN OF MONROEVILLE) AND WAS TOLD THIS IS A KNOWN ISSUE WITH THE INTERNAL SECURITY SYSTEM IN THE IONS. THEY HAD TO REPLACE THE IGNITION SWITCH AND REPROGRAM THE INTERNAL SECURITY CODE. IF THIS IS A KNOWN ISSUE, WHY ISN'T A RECALL ISSUE? WHAT CONSISTITUTES AN ISSUE THAT WARRANTS A RECALL? IF IT'S SAFETY RELATED AND ARGUMENT COULD BE MADE THAT IF MY CAR DOESN'T START IT OR EVEN SHUTS DOWN (NOT SURE OF THE EXTENT OF WHAT COULD HAVE HAPPENED) THAT IS DEFINITELY A SECURITY ISSUE. *TR
NHTSA ODI #10211467
44,000 miles · Dec 11, 2007
Electrical SystemStructure
TL*THE CONTACT OWNS A 2006 SATURN ION. THE VEHICLE WOULD NOT SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. THE FOLLOWING MORNING, THE TRUNK THAT HOUSED THE BATTERY WOULD NOT OPEN. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
NHTSA ODI #10211430
74,000 miles · Dec 6, 2007
Electrical System
TL*THE CONTACT OWNS A 2006 SATURN ION. WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED, THE ENGINE WOULD NOT CRANK. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ELECTRIC CODE FOR THE BATTERY FAILED. THE DEALER FURTHER STATED THAT THEY WOULD REPROGRAM THE CODE…
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TL*THE CONTACT OWNS A 2006 SATURN ION. WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED, THE ENGINE WOULD NOT CRANK. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ELECTRIC CODE FOR THE BATTERY FAILED. THE DEALER FURTHER STATED THAT THEY WOULD REPROGRAM THE CODE. THE VIN, NUMBER OF CYLINDERS, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,000.
NHTSA ODI #10211022
38,892 miles · Nov 17, 2007
Electrical System
VEHICLE WARNING LIGHTS TURN ON (ENGINE, BATTER, AIRBAG) AND TRACTION CONTROL LIGHT GOES OFF. VEHICLE CAN NOT BE DRIVEN FASTER THAN 10 MPH. PROBLEM IS INTERMITTENT AND VEHICLE HAS BEEN TO DEALER THREE TIMES WITHOUT RESOLUTION. DATE INCLUDED IS APPROXIMATE. DEALER HAS ACTUAL DATES. *TR
NHTSA ODI #10209221
43,607 miles · Aug 4, 2007
Electrical System
I PURCHASED A 2006 SATURN ION IN JUNE OF 2005. OVER THE COURSE OF THE LAST SIX TO EIGHT MONTHS, I HAVE BEEN NOTICING A PROBLEM WITH THE KEY BEING STUCK IN THE IGNITION. THE KEY WOULD REQUIRE A SLIGHT "JIGGLING" IN ORDER TO BE DRAWN FROM THE IGNITION. ABOUT TWO AND A HALF WEEKS AGO, THE KEY BECAME STUCK IN A POSITION WHERE IT C…
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I PURCHASED A 2006 SATURN ION IN JUNE OF 2005. OVER THE COURSE OF THE LAST SIX TO EIGHT MONTHS, I HAVE BEEN NOTICING A PROBLEM WITH THE KEY BEING STUCK IN THE IGNITION. THE KEY WOULD REQUIRE A SLIGHT "JIGGLING" IN ORDER TO BE DRAWN FROM THE IGNITION. ABOUT TWO AND A HALF WEEKS AGO, THE KEY BECAME STUCK IN A POSITION WHERE IT COULD NOT BE TURNED OFF AT ALL THUS RESULTING IN THE INABILITY OF THE ENGINE TO SHUT OFF. THE CAR WAS STILL OPERABLE, BUT IT WOULD NOT SHUT OFF. I CONTACTED MY SATURN DEALERSHIP WHO DURING A PARTICULARLY ACUTE DISPLAY OF POOR CUSTOMER SERVICE, ADVISED THAT I WOULD REQUIRE NEW PARTS FOR MY VEHICLE WHICH WOULD RESULT IN A COST OF NEARLY $500.00. THE PARTS INCLUDED IGNITION CYLINDER , IGNITION HOUSING, KEY AND KEY CODING. AFTER RECEIVING THE REPAIR, MY KEY CONTINUES TO GET STUCK IN THE IGNITION. ALTHOUGH THE CAR WILL TURN ON AND OFF, THE KEY WILL EITHER COME OUT WITH REPETITIOUS "JIGGLING" OR WILL NOT COME OUT AT ALL. MANY A DAY, I'VE HAD TO LEAVE MY CAR WITH THE KEY IN THE IGNITION BECAUSE I SIMPLY DID NOT HAVE THE TIME TO FIDDLE WITH IT. THE TIME REQUIRED TO DISLODGE THE KEY AVERAGES TO ABOUT 15 MINUTES. THE KEY FAILS TO COME OUT OF THE IGNITION. AS I AM STILL MAKING CAR PAYMENTS, THIS IS VERY DANGEROUS SITUATION TO BE IN. THE KEYS PRESENCE IN THE CAR ESTABLISHES IT AS A TARGET FOR THEFT. I AM A WOMAN WHO MUST COMMUTE A HALF HOUR TO AND FROM WORK IN A LARGE METROPOLITAN AREA. *TR
NHTSA ODI #10198513
Mileage unknown · Mar 26, 2007
Electrical SystemExterior Lighting
THE FRONT LEFT INDICATOR TURN SIGNAL LIGHT AND FRONT LEFT DAYTIME RUNNING LIGHT WORK SPORADICALLY. I'VE BEEN TOLD BY A SATURN REPAIR TECHNICIAN THAT BOTH RUN ON THE SAME CIRCUIT. ALSO, THE ENGINE LIGHT GOES ON SPORADICALLY.*AK
NHTSA ODI #10186200
Mileage unknown · Mar 4, 2007
Air BagsElectrical SystemEquipment
KEY CANNOT BE REMOVED FROM IGNITION AFTER CAR IS TURNED OFF. HAVE RETURNED TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM. EACH TIME THEY LUBRICATE THE SYSTEM BUT IT DOES NOT FIX THE PROBLEM. IT BEGAN LESS THAN 6 MONTHS AFTER WE PURCHASED THE VEHICLE AND STILL PERSISTS TODAY. WE CANNOT TAKE ANY MORE TIME OFF FROM WORK TO TAKE IT …
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KEY CANNOT BE REMOVED FROM IGNITION AFTER CAR IS TURNED OFF. HAVE RETURNED TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM. EACH TIME THEY LUBRICATE THE SYSTEM BUT IT DOES NOT FIX THE PROBLEM. IT BEGAN LESS THAN 6 MONTHS AFTER WE PURCHASED THE VEHICLE AND STILL PERSISTS TODAY. WE CANNOT TAKE ANY MORE TIME OFF FROM WORK TO TAKE IT INTO THE SHOP TO BE TOLD THEY WILL NOT REPLACE THE IGNITION SYSTEM OR THE TRANSMISSION/GEAR SHIFT MECHANISM THAT MAY BE THE ACTUAL PROBLEM. IN ADDITION, IN THE FIRST 18 MONTHS WE'VE OWNED THE VEHICLE, THE AIR CONDITIONING COOLANT HAS RUN OUT AND THEY CANNOT LOCATE THE LEAK, AND THE SUNROOF BROKE. FINALLY, ON ONE OCCASION THE CAR WENT OVER A BUMP AT APPROXIMATELY 30 MPH AND THE ELECTRICAL SYSTEM ACTED AS THOUGH THE CAR HAD A WRECK, CUTTING THE MOTOR AND SHOWING THE AIRBAG HAD DEPLOYED WHEN IT HAD NOT. AFTER A FEW MINUTES, THE CAR STARTED UP JUST FINE WITH NO ADVERSE AFFECTS. THE DEALER SAYS THEY'VE NEVER HEARD OF SUCH A THING AND CAN'T THINK OF HOW/WHY IT HAPPENED. *JB
NHTSA ODI #10184172
Mileage unknown · Feb 6, 2007
Electrical System
WHILE VISITING ATLANTA ON BUSINESS I RENTED A 2006 SATURN ION AND LEFT THE LIGHTS ON IN THE HOTEL PARKING LOT. SINCE I DID NOT KNOW THE BATTERY WAS DEAD, AND I WAS NOT GETTING ANY RESPONSE FROM THE REMOTE DOOR OPENER, I OPENED THE DOOR WITH THE KEY, CLOSED THE DOOR AND PROCEEDED TO START THE CAR. AFTER FAILED ATTEMPT TO START …
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WHILE VISITING ATLANTA ON BUSINESS I RENTED A 2006 SATURN ION AND LEFT THE LIGHTS ON IN THE HOTEL PARKING LOT. SINCE I DID NOT KNOW THE BATTERY WAS DEAD, AND I WAS NOT GETTING ANY RESPONSE FROM THE REMOTE DOOR OPENER, I OPENED THE DOOR WITH THE KEY, CLOSED THE DOOR AND PROCEEDED TO START THE CAR. AFTER FAILED ATTEMPT TO START THE CAR, I ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO DO SO. SINCE THERE WAS NO ELECTRICAL POWER IN THE CAR, I WAS ALSO LOCKED IN THE CAR WITH NO WAY OF GETTING OUT. ALL DOORS WERE LOCKED WITH NO MANUAL MEANS TO OPEN INTERNALLY. LUCKILY FOR ME COLLEAGUES WERE AROUND AND WERE ABLE TO GIVE ME A BOOST THAT ALLOWED THE ELECTRICAL POWER TO RETURN TO THE CAR AND I WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND ELECTRICAL CURRENT RETURN THE POWER DOORS AND I WAS ABLE TO GET OUT OF THE CAR. I FOUND THIS DEFECT TO BE A POTENTIAL HAZARD FOR ANY CAR IN AN ACCIDENT WHERE THE POWER FROM THE CAR GETS CUT OFF. HAD THEIR BEEN A FIRE, OR BELOW FREEZING OR EXTREME HEAT CONDITIONS, THIS COULD HAVE BEEN DANGEROUS. HOPEFULLY THIS INCIDENT IS ISOLATED BUT I FELT IT WAS IMPORTANT TO REPORT. *NM
NHTSA ODI #10181759
77,000 miles · Oct 30, 2006
Electrical System
I HAD AN ELECTRICAL PROBLEM WITH MY CAR THAT I BELIEVE IS A FLAW IN THE DESIGN OF THE CAR. FIRST MY AUTOMATIC DOOR LOCKS STOPPED WORKING AND A "SERVICE VEHICLE" LIGHT CAME ON. I TOOK THE CAR TO THE DEALER. THEY REPLACE A BLOWN FUSE. TWO TO THREE DAYS LATER THE SAME PROBLEM OCCURRED AGAIN. I JUST DID NOT HAVE TIME TO TAKE THE CAR…
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I HAD AN ELECTRICAL PROBLEM WITH MY CAR THAT I BELIEVE IS A FLAW IN THE DESIGN OF THE CAR. FIRST MY AUTOMATIC DOOR LOCKS STOPPED WORKING AND A "SERVICE VEHICLE" LIGHT CAME ON. I TOOK THE CAR TO THE DEALER. THEY REPLACE A BLOWN FUSE. TWO TO THREE DAYS LATER THE SAME PROBLEM OCCURRED AGAIN. I JUST DID NOT HAVE TIME TO TAKE THE CAR IN AGAIN TO HAVE A "BLOWN FUSE" REPLACED AGAIN. APPROXIMATELY A MONTH LATER IT HAD GOTTEN TO THE POINT THAT MY CAR WOULD NOT START. I HAD THE CAR TOWED TO THE DEALER. THEY FINALLY (AFTER HAVING MY CAR FOR A DAY AND A HALF) FIGURED OUT WHAT WAS WRONG WITH THE CAR. THE DRIVER'S DOOR HAS A WIRE INSIDE IT FOR THE AUTOMATIC LOCKS. ROLLING THE DRIVER'S SIDE WINDOW UP AND DOWN CAUSED THE WIRE TO CHAFFE AND BECOME BARE. THE WIRE WOULD TOUCH SOMETHING METAL IN THE DOOR AND BLOW THE FUSE. THIS, IN MY OPINION, COULD CAUSE A FIRE HAZARD OR OTHER SAFETY ISSUES. *JB
NHTSA ODI #10172144
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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