NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
392 reportsClear category filter35,000 miles · Oct 14, 2013
Electrical SystemSteering
I WAS DRIVING MY 2006 SATURN ION ON A LOCAL STREET, PICKING UP MY CHILD FROM SCHOOL, WHEN THE IGNITION WENT OFF. THE CAR HAD NO POWER & I HAD ONLY A FEW SECONDS TO STEER THE CAR OFF TO THE SIDE BEFORE THE POWER STEERING STOPPED WORKING. I PUT THE CAR IN NEUTRAL & COASTED TO A STOP. I TURNED THE CAR OFF, WAITED A MINUTE, & THEN T…
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I WAS DRIVING MY 2006 SATURN ION ON A LOCAL STREET, PICKING UP MY CHILD FROM SCHOOL, WHEN THE IGNITION WENT OFF. THE CAR HAD NO POWER & I HAD ONLY A FEW SECONDS TO STEER THE CAR OFF TO THE SIDE BEFORE THE POWER STEERING STOPPED WORKING. I PUT THE CAR IN NEUTRAL & COASTED TO A STOP. I TURNED THE CAR OFF, WAITED A MINUTE, & THEN TURNED THE KEY AGAIN. AT THAT TIME, THE CAR STARTED UP AGAIN & I TOOK IT DIRECTLY HOME. IN THE DAYS FOLLOWING THIS INCIDENT, SEVERAL DIFFERENT TIMES THE IGNITION WOULD GO OF BY ITSELF. IT FELT AS IF THE KEY WAS NOT STAYING IN THE ON POSITION. NOT BEING AWARE OF A WARRANTY FROM SATURN, I TOOK IT TO A LOCAL REPAIR SHOP. WHEN THE MECHANIC TRIED TO TAKE THE KEY OUT OF THE IGNITION, IT WOULD NOT TURN OFF OR COME OUT OF THE STEERING COLUMN. HE WAS FORCED TO DISCONNECT THE BATTERY IN ORDER TO TURN THE IGNITION OFF & NEEDED TO REPLACE THE PART IN THE STEERING COLUMN WHERE THE KEY GOES IN. BECAUSE THE MECHANIC HAD TO DISCONNECT THE BATTERY, I WAS ALSO FORCED TO TAKE THE CAR TO THE DEALERSHIP A FEW DAYS LATER TO HAVE MY REMOTE LOCK REPROGRAMMED. I HAD TO PAY OUT OF POCKET FOR BOTH OF THESE REPAIRS, BECAUSE I WAS UNAWARE THAT GM HAD A SPECIAL WARRANTY COVERING SUCH ISSUES. I NEVER RECEIVED A LETTER ABOUT THIS PROBLEM, BUT IT IS A RECALL ISSUE IN OTHER STATES. *TR
NHTSA ODI #10547827
52,000 miles · Oct 8, 2013
Electrical SystemEngine
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE WARNING GAUGES. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE BATTERY WAS REPLACED…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE WARNING GAUGES. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10547185
109,000 miles · Oct 4, 2013
Electrical SystemService Brakes
I BOUGHT MY CAR USED OFF OF A USED CAR LOT, THE POWER STEERING WAS RECALLED AND IT GOT FIX, BUT NOW THE ELECTRICAL SYSTEM IS MESSED UP. MY CAR ALARM WILL GO OFF ALL HOURS OF THE NIGHT, THE WINDOWS WONT ROLL ALL THE WAY UP AND THE KEY GETS STUCK IN THE IGNITION AND I CAN'T TURN MY CAR OFF. MY DRUM BRAKES ON THE BACK ABSOLUTELY SH…
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I BOUGHT MY CAR USED OFF OF A USED CAR LOT, THE POWER STEERING WAS RECALLED AND IT GOT FIX, BUT NOW THE ELECTRICAL SYSTEM IS MESSED UP. MY CAR ALARM WILL GO OFF ALL HOURS OF THE NIGHT, THE WINDOWS WONT ROLL ALL THE WAY UP AND THE KEY GETS STUCK IN THE IGNITION AND I CAN'T TURN MY CAR OFF. MY DRUM BRAKES ON THE BACK ABSOLUTELY SHATTERED ON THE INSIDE OF THE DRUM. *TR
NHTSA ODI #10546781
70,000 miles · Sep 15, 2013
Electrical SystemFuel System, Gasoline
DROVE TO LOCAL MARKET, 5 MINUTES FROM MY HOME, KEY STUCK IN ON POSITION, COULD NOT TURN CAR OFF, DROVE BACK HOME, CONTACTED ON-STAR ROAD SIDE ASSISTANCE-FUSE TO DISENGAGE FUEL PUMP WAS PULLED AND BATTERY DISCONNECTED (IT WAS THE ONLY WAY TO TURN OFF THE CAR)-CAR TOWED TO GM DEALER REPLACEMENT OF IGNITION SWITCH WITH CORE DRILLIN…
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DROVE TO LOCAL MARKET, 5 MINUTES FROM MY HOME, KEY STUCK IN ON POSITION, COULD NOT TURN CAR OFF, DROVE BACK HOME, CONTACTED ON-STAR ROAD SIDE ASSISTANCE-FUSE TO DISENGAGE FUEL PUMP WAS PULLED AND BATTERY DISCONNECTED (IT WAS THE ONLY WAY TO TURN OFF THE CAR)-CAR TOWED TO GM DEALER REPLACEMENT OF IGNITION SWITCH WITH CORE DRILLING TO FIX VEHICLE-COST $340.00 PLUS COST OF RENTAL CAR FOR 2 DAYS! *TR
NHTSA ODI #10543651
50,000 miles · Sep 12, 2013
Electrical System
VEHICLE OPERATOR TRIED TO TURN OFF MOTOR WHILE IN A PAID PARKING LOT. KEY WAS STUCK IN IGNITION AND CAR WOULD NOT SHUT OFF. DEALER STATIONS WERE CLOSED AT TIME OF INCIDENT. OPERATOR RETURNED 30 MILES HOME AFTER VARIOUS ATTEMPTS TO REMOVE KEY AND A FAMILY MEMBER DISCONNECTED THE BATTERY. NEXT DAY THE BATTERY WAS RECONNECTED AND …
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VEHICLE OPERATOR TRIED TO TURN OFF MOTOR WHILE IN A PAID PARKING LOT. KEY WAS STUCK IN IGNITION AND CAR WOULD NOT SHUT OFF. DEALER STATIONS WERE CLOSED AT TIME OF INCIDENT. OPERATOR RETURNED 30 MILES HOME AFTER VARIOUS ATTEMPTS TO REMOVE KEY AND A FAMILY MEMBER DISCONNECTED THE BATTERY. NEXT DAY THE BATTERY WAS RECONNECTED AND OPERATOR WENT TO DEALERSHIP WHERE IGNITION LOCK CYLINDER, HOUSING AND KEY WERE REPLACED FOR $461.47 PLUS TAX. *TR
NHTSA ODI #10543272
127,000 miles · Aug 29, 2013
Electrical System
TL* THE CONTACT OWNS A 2006 SATURN ION II. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND HE UNABLE TO TURN THE VEHICLE OFF. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILU…
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TL* THE CONTACT OWNS A 2006 SATURN ION II. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND HE UNABLE TO TURN THE VEHICLE OFF. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
NHTSA ODI #10537939
52,000 miles · Aug 26, 2013
Electrical SystemFuel System, GasolineSteering
WITH REGARDS TO THE 2006 SATURN ION, MY ION HAS SUFFERED THREE OF THE MAJOR PROBLEMS DESCRIBED IN THE COMPLAIN SECTION OF THE NHTSA WEB SITE. {1} FUEL LEAKING FROM FUEL PUMP AREA. {2} IGNITION KEY GETS STUCK IN THE ON POSITION CAR CAN NOT BE SHUT OFF. {3} POWER STEERING STOPS WORKING WHILE CAR IS RUNNING MAKING IT DIFFICULT T…
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WITH REGARDS TO THE 2006 SATURN ION, MY ION HAS SUFFERED THREE OF THE MAJOR PROBLEMS DESCRIBED IN THE COMPLAIN SECTION OF THE NHTSA WEB SITE. {1} FUEL LEAKING FROM FUEL PUMP AREA. {2} IGNITION KEY GETS STUCK IN THE ON POSITION CAR CAN NOT BE SHUT OFF. {3} POWER STEERING STOPS WORKING WHILE CAR IS RUNNING MAKING IT DIFFICULT TO STEER. WITH REGARDS TO THE LAST PROBLEM I BROUGHT MY CAR TO A G.M. DEALER AND WAS ADVISED THAT THE PROBLEM WAS THE POWER STEERING MOTOR. THEY REPLACED THE MOTOR AT NO CHARGE.TELLING ME IT WAS UNDER WARRANTY. THEY ALSO ADVISED ME THAT THERE WAS A RECALL REGARDING THE FUEL PUMP MODULATOR. I AM NOW FIGHTING WITH GM TO TRY AND GET MY MONEY BACK. WITH REGARDS TO THE STICKING KEY IN THE IGNITION I BELIEVE THAT IF WE GET ENOUGH COMPLAINANTS MAYBE NHTSA CAN DO SOMETHING. IF YOU HAVE SUFFERED ANY OF THESE PROBLEMS AND HAVE NOT REPAIRED YOUR AUTO PLEASE HEAD STRAIGHT TO YOUR LOCAL GM DEALER . IF YOU HAVE PAID FOR REPAIRS OUT OF YOUR POCKET YOUR GM DEALER HAS PROPER PAPERWORK FOR YOU TO SUBMIT. *TR
NHTSA ODI #10537362
75,000 miles · Jul 16, 2013
Electrical System
AFTER DRIVING VEHICLE AND ARRIVING AT DESTINATION, THE NORMAL ATTEMPT TO TURN OFF IGNITION AND VACATE VEHICLE FAILED INSOMUCH THAT IGNITION KEY FAILED TO TURN TO THE OFF POSITION DUE TO A STUCK IGNITION CYLINDER. CAR COULD NOT BE TURNED OFF AND REMOVING BATTERY TERMINAL FAILED TO KILL THE ENGINE. ONLY AFTER A CRITICAL FUSE WAS…
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AFTER DRIVING VEHICLE AND ARRIVING AT DESTINATION, THE NORMAL ATTEMPT TO TURN OFF IGNITION AND VACATE VEHICLE FAILED INSOMUCH THAT IGNITION KEY FAILED TO TURN TO THE OFF POSITION DUE TO A STUCK IGNITION CYLINDER. CAR COULD NOT BE TURNED OFF AND REMOVING BATTERY TERMINAL FAILED TO KILL THE ENGINE. ONLY AFTER A CRITICAL FUSE WAS REMOVED WOULD THE ENGINE DIE. INTERNET SEARCHES HAS REVEALED A CHRONIC TREND FOR THIS FAILURE AND TYPICAL REPAIR COSTS AT DEALERSHIPS AVERAGE OVER $400. IF THIS FAILURE SHOULD OCCUR AT AN ACCIDENT SCENE WHERE THERE IS SPILLED FUEL THE CONSEQUENCES COULD BE LIFE THREATENING. I AM APPALLED THAT GM HAS NOT ISSUED A RECALL TO WHAT IS OBVIOUSLY EITHER A FLAWED DESIGN OR THE USE OF INADEQUATE MATERIALS IN THE CONSTRUCTION OF THEIR IGNITION LOCK ASSEMBLY. *TR
NHTSA ODI #10525070
40,000 miles · Jul 12, 2013
Electrical System
IN THE SUMMER OF 2010, WHILE ATTEMPTING TO TURN OFF MY CAR MY KEY BECAME STUCK IN THE IGNITION. ALL ATTEMPTS TO REMOVE KEY FAILED AND HAD CAR TOWED TO DEALERSHIP. WAS TOLD THAT LOCK IGNITION FELL APART AND NEEDED TO BE REPLACED. BECAUSE CAR WAS STILL UNDER WARRANTY I DID NOT HAVE TO PAY FOR REPAIR. NEARLY THREE YEARS LATER (JUNE…
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IN THE SUMMER OF 2010, WHILE ATTEMPTING TO TURN OFF MY CAR MY KEY BECAME STUCK IN THE IGNITION. ALL ATTEMPTS TO REMOVE KEY FAILED AND HAD CAR TOWED TO DEALERSHIP. WAS TOLD THAT LOCK IGNITION FELL APART AND NEEDED TO BE REPLACED. BECAUSE CAR WAS STILL UNDER WARRANTY I DID NOT HAVE TO PAY FOR REPAIR. NEARLY THREE YEARS LATER (JUNE 2013), I WAS ATTEMPTING TO TURN OFF MY CAR AND KEY WAS STUCK IN ON POSITION. AGAIN ALL ATTEMPTS TO GET KEY OUT FAILED. HAD TO GET SERVICE TECHNICIAN TO TURN OFF CAR BY REMOVING FUSE IN CAR TO TURN IT OFF. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT LOCK IGNITION NEEDED TO BE REPLACED AGAIN. THIS TIME CAR WAS NOT UNDER WARRANTY AND I HAD TO PAY OUT OF POCKET FOR REPAIR AND RENTAL CAR. LESS THAN ONE MONTH LATER I HAD BEGUN TO SMELL GAS ON THE OUTSIDE AND INSIDE OF MY CAR. BROUGHT TO SERVICE CENTER AND WAS TOLD THAT FUEL PUMP WAS LEAKING AND FELL UNDER RECALL SO I AM NOT RESPONSIBLE FOR PAYING BUT STILL HAVE TO PAY FOR RENTAL CAR. I BELIEVE THAT THE LOCK IGNITION PART SHOULD BE RECALLED BECAUSE MANY PEOPLE HAVE COMPLAINED ABOUT THIS DEFECT. ADDITIONALLY, THE FACT THAT SO MANY ISSUES WITH MY CAR STEM FROM PART DEFECTS THAT I HAVE NO CONTROL OVER, GM SHOULD BE MADE RESPONSIBLE FOR REPLACING THE CAR AND/OR PROVIDING MONETARY COMPENSATION. I HOPE THIS COMPLAINT WILL BE INVESTIGATED THOROUGHLY AND SOME REMEDY SHOULD BE GIVEN FOR PEOPLE WHO HAVE PURCHASED THIS CAR AND NOW HAVE TO DEAL WITH THE NUMEROUS DEFECTS. I, LIKE MANY OTHERS, CANNOT AFFORD TO BUY A NEW CAR AND SHOULD NOT BE STUCK WITH A LEMON. *TR
NHTSA ODI #10524577
25,000 miles · Jun 12, 2013
Electrical System
KEY BECAME STUCK IN IGNITION. COULD NOT REMOVE, CAR WOULD NOT SHUT OFF. EMERGENCY IGNITION RELEASE DID NOT WORK. TOOK CAR TO AUTHORIZED GM DEALER, WAS TOLD THE IGNITION CYLINDER AND HOUSING HAD FALLEN APART AND NEEDED TO BE REPLACED, AND THAT IT IS FREQUENTLY SEEN WITH THIS CAR MODEL. TOTAL REPAIR COST $569.97. *TR
NHTSA ODI #10519427
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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