Built on a Dodge Ram 3500 chassis, our 2021 Roadtrek Zion SRT has the driver and passenger seats that swivel. As a so called safety feature, an alarm should chime and show on the dashboard if the individual seat is not locked in the forward position prior to putting the vehicle in gear. The vehicle will NOT go into gear if the a…
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Built on a Dodge Ram 3500 chassis, our 2021 Roadtrek Zion SRT has the driver and passenger seats that swivel. As a so called safety feature, an alarm should chime and show on the dashboard if the individual seat is not locked in the forward position prior to putting the vehicle in gear. The vehicle will NOT go into gear if the alarm is activated. HOWEVER, the safety issue is that the wiring is defective so that when the seat is actually locked in the proper position, the alarm still sounds, and the vehicle can NOT be put in gear or moved! This creates the safety hazard as the vehicle cannot be moved in an emergency or non-emergency situation. A cutoff switch like the one for the airbag use should be installed. We were fortunate and not in a bad location and were able to contact the warranty roadside service in Branson, MO., when the vehicle couldn't be moved, but it could have proved deadly should this have happened elsewhere. The roadside assistance mechanic was able to disconnect the harness as a temporary fix so that the vehicle was able to be put into gear and driven, however the dashboard warning still shows up. At present, we are waiting for a new part ("harness") to come in to the Dodge dealership in DeLand, FL for the repair. Since this is a fairly new system for the seats, I thought I should get it on record as a safety issue. Not being able to put a vehicle in gear and move it is definitely a safety issue! Thank you.
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT and Play SRT recreational vehicles, equipped with certain SDS2 2-burner drop-in cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Consequence & remedy
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will install a regulator support bracket in unsold vehicles. The remedy for sold units include inspecting the burner tubes, and repair, as necessary, free of charge. Previously sold units will be inspected and replace the cooktop as necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is NHTSA Recall 23E002.
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Consequence & remedy
Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer:lpg Systems:lines And Fittings
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Equipment:recreational Vehicle/trailer:lpg Systems
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Play, Play SRT, Play Slumber, Chase, SS Agile, Zion, Zion SRT, and Zion Slumber recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Consequence & remedy
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the cooktops, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, and Play Slumber recreational vehicles. The propane line may not be attached to the water heater.
Consequence & remedy
Consequence: An unattached propane line can cause gas to enter the vehicle, increasing the risk of a fire.
Remedy: Dealers will inspect and attach the propane line, as necessary, and test the propane system, free of charge. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is 2022-01.
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, Play, and Slumber vehicles. An incorrect gas detector that is missing the carbon monoxide alarm may have been installed.
Consequence & remedy
Consequence: The presence of carbon monoxide gas may not be detected, increasing the risk of injury or death.
Remedy: Roadtrek will ship owners a carbon monoxide detector to mount to their vehicle, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Roadtrek customer service at 1-519-745-1160. Roadtrek's number for this recall is 2021-02.
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Consequence & remedy
Consequence: Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy: Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Consequence: Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy: Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Electrical System:alternator/generator/regulator
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Consequence: Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy: Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2021 Roadtrek Zion Srt Problems, Complaints & Recalls | Skip That Year
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