OFFICIAL NHTSA RECALL

19V565000

Engine

Reported Jul 31, 2019 · Prevost Cars, Inc.

Summary

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Consequence

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Remedy

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.

Vehicle entries in this campaign

2020 Prevost H3-45 2020 Prevost X3-45 2019 Prevost X3-45 2019 Prevost H3-45 2018 Prevost X3-45 2018 Prevost H3-45 2017 Prevost H3-45 2017 Prevost X3-45

This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗