OFFICIAL NHTSA RECALL
12V067000
Suspension:front
Reported Feb 21, 2012 · MACK TRUCKS, INC
Summary
MACK IS RECALLING CERTAIN MODEL YEAR 2009-2011 MRU AND MODEL YEAR 2010-2011 LEU VEHICLES, MANUFACTURED FROM JANUARY 1, 2009, THROUGH SEPTEMBER 30, 2010 BECAUSE THE FRONT AXLE MAY CRACK AND FRACTURE.
Consequence
COMPLETE FRACTURES CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy
MACK WILL NOTIFY OWNERS, AND REPLACE THE AXLE BEAMS ON AFFECTED VEHICLES WHEN SUFFICIENT QUANTITIES ARE AVAILABLE. AS AN INTERIM MEASURE, A MAG PARTICLE INSPECTION WILL BE PROVIDED TO MITIGATE RISK AND IDENTIFY VEHICLES WITH CRACKED AXLE BEAMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN MARCH 30, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Notes
MACKS RECALL NUMBER IS SC0362.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗