OFFICIAL NHTSA RECALL
11V523000
Electrical SYSTEM:12V/24V/48V Battery
Reported Oct 28, 2011 · DAIMLER BUSES NORTH AMERICA, INC.
Summary
DAIMLER BUSES IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 ORION VII LI-ION HYBRID TRANSIT BUSES MANUFACTURED FROM JULY 2008 THROUGH AUGUST 2011 AND MODEL YEAR 2006 ORION VII LI-ION ESS TRANSIT BUSES MANUFACTURED FROM MAY 2006 THROUGH MAY 2007, CONTAINS BAE SYSTEMS (BAE) LITHIUM ION ENERGY STORAGE SYSTEM (ESS). OVER TIME, PARTICULATE DEBRIS CAN ACCUMULATE IN THE HYBRID SYSTEM'S LI-ION STORAGE SYSTEM (LI-ION ESS). ACCUMULATED DEBRIS IN CONJUNCTION WITH MOISTURE CAN BREACH THE ELECTRICAL ISOLATION OF THE HIGH VOLTAGE BATTERY PACK. A CONDUCTIVE PATH CAN BE CREATED IF THE ELECTRICAL ISOLATION IS BREACHED AT BOTH ENDS OF THE BATTERY.
Consequence
THIS CAN RESULT IN THE UNINTENTIONAL DISCHARGE OF THE BATTERY'S STORED ENERGY, CREATING A RISK OF SMOKE, MELTING AND CHARRING, POSSIBLY RESULTING IN A FIRE.
Remedy
ORION WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY BAE SYSTEMS FREE OF CHARGE. THE SAFETY RECALL BEGAN NOVEMBER 2011. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-905-403-1111.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗