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2022 RAM Promaster

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2022 RAM Promaster do not stand out strongly from the model-year median of 57.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 8 of 64 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Forward Collision Avoidance complaints

15 reports
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Mileage unknown · Jul 27, 2026
Forward Collision AvoidanceSteering

The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel…

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The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel became difficult to rotate and violently jerking back against the direction of rotation. After shutting down the van and restarting it the issue had seemingly gone away. I emailed RAM about this initial occurrence but have yet to hear back. Last night, July 26, 2026, the issue occurred again as I was attempting to back out of my driveway. As I tried to turn the steering wheel it seemed to "fight" me, becoming difficult to rotate and violently jerking the other way against the direction I was attempting to rotate it. I switched from reverse to drive and was able to re-park the van where it was parked prior. My safety was not compromised in any considerable manner as this occurred at low, "driveway" speed. It was just me in the vehicle with no one else around. The problem has not been reproduced by a dealer yet nor has it been inspected by a dealer or service center. The warning lamps for the ESC and EPS came on once the problem began occurring but seemed to turn off after restarting. The problem appears to be currently intermittent in nature but, based on other accounts, the fact that this is occurring is seemingly indicative of a more serious issue in how this vehicle was manufactured. My concern is this happening at highway speeds where my safety and the safety of others will be jeopardized. ***I have a video I can send you but the link below does not allow mp4 files***

NHTSA ODI #11752975

Mileage unknown · Jun 6, 2026
Forward Collision Avoidance

Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and…

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Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the vehicle it is set OFF again. If I don't happen to notice it, I'm traveling down the road without this safety feature, which to me is dangerous and just not right. My Promaster is a Roadtrek van and the service manager at the dealer where I purchased the van says he sees this light on all the time on other Promaster vehicles and just ignores it. I see many posts on Roadtrek and Promaster forums that reference people having the same issue. Ram dealer finally acknowledged the issue but is unable to get any acknowledgement from the manufacturer that they are working on a fix. I've had this issue from day one and have taken it to the dealer several times with no resolution. This is one thread that documents what I have experienced as well: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11742434

Mileage unknown · Mar 7, 2025
Forward Collision Avoidance

The fcw/acc stopped working all possible fixes exhausted left turn signal intermittent failure. The fcw/acc started as intermittent but now doesn't function at all seems to be common issue from research. There were warning lights indicating an issue. Van was at a dodge dealer for fuel and other electrical issues

NHTSA ODI #11646936

7,363 miles · Dec 13, 2024
Forward Collision Avoidance

The contact owns a 2022 Ram Promaster 3500. The contact stated while driving at approximately 45 MPH, the Forward Collision Avoidance warning illuminated. The contact stated that the vehicle was driven however, the Forward Collision Avoidance safety feature was disabled. The contact had taken the vehicle to a local dealer, where…

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The contact owns a 2022 Ram Promaster 3500. The contact stated while driving at approximately 45 MPH, the Forward Collision Avoidance warning illuminated. The contact stated that the vehicle was driven however, the Forward Collision Avoidance safety feature was disabled. The contact had taken the vehicle to a local dealer, where it was diagnosed that the Forward Collision Avoidance system was not functioning properly; however, the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was 7,363.

NHTSA ODI #11630510

Mileage unknown · Sep 26, 2024
Forward Collision AvoidanceVehicle Speed Control

While cruising at highway speed with adaptive cruise control enabled, the vehicle will incorrectly detect traffic/speed signs and will rapidly decelerate on a highway in traffic. I believe that the message that displays after detecting the new speed limit (improperly based on a sign other than a highway speed limit sign) without…

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While cruising at highway speed with adaptive cruise control enabled, the vehicle will incorrectly detect traffic/speed signs and will rapidly decelerate on a highway in traffic. I believe that the message that displays after detecting the new speed limit (improperly based on a sign other than a highway speed limit sign) without giving the option to reject using the "resume" button before. There is an option to disable traffic/speed sign detection, but that must be manually disabled in software every time the vehicle is re-started. Adjustment of the speed during adaptive cruise control based on traffic/speed signs should be disabled for safety. It's fine to have the speed limit displayed on the dash, but dangerous to have the vehicle adjust speed on its own without sufficient warning, or at all. I would like to request that RAM be directed to disable the software connection between traffic/speed sign detection and the adaptive cruise control so that, just like regular cruise control, the operator chooses the vehicle's speed. Note that this issue has happened many times since I've owned the vehicle, which was purchased as new, but I am now complaining to NHTSA because I experienced multiple incidents on my most recent trip that might have risked a rear-end collision from a vehicle following me when deceleration occurred.

NHTSA ODI #11616616

Mileage unknown · Oct 15, 2023
Forward Collision Avoidance

Van brakes unexpectedly causing loss of control of vehicle for up to 5 seconds. Cannot accelerate when this occurs. While entering a major highway and accelerating, the van braked on its own and would not accelerate causing a semi to almost run into the back end of the van. The braking happens frequently and without warning. …

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Van brakes unexpectedly causing loss of control of vehicle for up to 5 seconds. Cannot accelerate when this occurs. While entering a major highway and accelerating, the van braked on its own and would not accelerate causing a semi to almost run into the back end of the van. The braking happens frequently and without warning. There is no rhyme or reason as to when it will occur as in road conditions, speed, curves, weather, etc. Took to Lithia dealership in Billings, MT four times and the problem still has not been resolved. 10 Aug 2022: Lithia could not verify the forward collision error. 1 May 2023: Lithia pulled code C14A5 sensor blinded and ordered new camera. 7 July 2023: Lithia pulled code B1006-49 internal electronic failure, removed and replaced the FFCM and calibrated the camera. 25 Sep 2023: Lithia pulled code C14A5-92 sensor blinded and the FFCM was recalibrated Turned Forward Collision off but the unexpected braking still occurs. This issue has been ongoing ever since I purchased the van in July 2022. This is an extreme safety issue as I have absolutely NO CONTROL over the van when the forward collision takes over.

NHTSA ODI #11550041

Mileage unknown · Sep 19, 2023
Forward Collision AvoidanceVehicle Speed Control

When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was t…

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When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was traction control not working properly due to a software problem etc.

NHTSA ODI #11545427

Mileage unknown · Sep 11, 2023
Forward Collision Avoidance

Forward Collision Warning ("FCW") shuts down during vehicle operation, FCW Off dash warning light comes on, dash message system indicates FCW system restarting a couple of times, and then messages FCW unable to start, take unit to the dealer for servicing. This happens about every other time vehicle is started. Vehicle taken i…

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Forward Collision Warning ("FCW") shuts down during vehicle operation, FCW Off dash warning light comes on, dash message system indicates FCW system restarting a couple of times, and then messages FCW unable to start, take unit to the dealer for servicing. This happens about every other time vehicle is started. Vehicle taken into local dealer twice, the last being on May 22, 2023, where dealer confirmed it was able to reproduce problem. From repair invoice: " 2960 NEEDS FORWARD FACING CAMERA FOR HALF CAMERA FAULT Cl4A5-92. SENSOR BLINDED BUT CANNOT REPLACE DUE TO CHRYSLER CALIBRATION PROCEDURE CURRENTLY UNAVAILABLE AT THIS TIME." I purchased unit brand new, 59 miles on odometer. FCW turning off has happened intermittently since I purchased (February 2023). I reached out to the manufacturer, FCA LLC, last month via e-mail and they could not provide and expected date replacement/repair parts will be available. My assigned service advisor at the local dealer no longer returns my calls or e-mails on when part will be available. Please note other 2022-23 Promaster owners have the same forward collision warning problem too. Please see the following chat strings: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11543827

Mileage unknown · Aug 17, 2023
Forward Collision AvoidanceService Brakes

The left brake actuator (68603568AA) literally fell apart on the vehicle at 40,000 miles. This triggered a warning on the dash and disabled emergency braking as well as cruise control. The local RAM dealers refuse to do anything about it because the warranty expired 4,000 miles ago, so we took it to an independent mechanic. They…

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The left brake actuator (68603568AA) literally fell apart on the vehicle at 40,000 miles. This triggered a warning on the dash and disabled emergency braking as well as cruise control. The local RAM dealers refuse to do anything about it because the warranty expired 4,000 miles ago, so we took it to an independent mechanic. They ordered the replacement part but informed us it was back ordered with no ETA and that there are no aftermarket parts available. After an exhaustive search, the mechanic was able to secure the factory part, only to find out the right actuator (68591375AA) was in a box labeled for the left side. I personally spent several days looking for another. I even called dealerships in Canada and was told it’s on a “continent-wide backorder with no ETA." Finally, we were able to secure another, only to discover the exact same problem upon arrival. Now, the mechanic has been trying to order a right-hand actuator in the hope the left one might be in the wrong box as well and a THIRD left. The vehicle has been completely inoperable for over two months, with no end in sight. This vehicle is critical to our business and we've had to rent a replacement at over $500 a week. So far, this has cost now us over $3,000...for what should have been a $200 part and an hour of shop labor. I strongly believe Stellantis should be covering all of this for us, as they are the ones responsible for the complete lack of parts availability for critical safety parts such as emergency brakes and considering how close the problem was to the warranty expiration.

NHTSA ODI #11539056

Mileage unknown · Dec 3, 2022
Forward Collision AvoidanceVehicle Speed Control

When using Adaptive Cruise Control (ACC) with Traffic Sigh Assist (TSA) engaged (the default) on an interstate or other high speed road - for example the current highway speed limit is 65 and the ACC maximum speed is also set at 65 MPH, the TSA (wrongly) detects a much lower speed limit, say 25 MPH, the system flashes a warning …

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When using Adaptive Cruise Control (ACC) with Traffic Sigh Assist (TSA) engaged (the default) on an interstate or other high speed road - for example the current highway speed limit is 65 and the ACC maximum speed is also set at 65 MPH, the TSA (wrongly) detects a much lower speed limit, say 25 MPH, the system flashes a warning AND AUTOMATICALLY APPLIES THE BRAKES without allowing the driver to respond to the warning message. According to the user manual, what is supposed to happen, is that the TSA warning message displayed on the dash says "new speed limit detected" and SUGGESTS that the driver can accept the detected speed limit as the new ACC maximum speed by pressing the RES resume button on the the steering wheel. If the driver does not respond, the ACC max speed stays as set. This is seriously dangerous! imagine going 65 MPH in heavy traffic and suddenly, unexpectedly the brakes are applied so violently that the vehicle skids and swerves out of its lane. This has happened multiple times to me. I believe this is caused by 2 problems: 1 The TSA wrongly detects a significantly lower speed limit sign. I don't know for sure but I guess it might "see" a sign on an exit ramp or parallel service road. 2 The vehicle automatically sets the new TSA speed as the ACC top speed and automatically applies the bakes instead of allowing the driver the option of setting the new speed limit by pressing the RES button. I have spent the last week trying to report this to the RAM dealer and Customer Care but they don't seem to be very responsive. They say I should schedule and pay for a diagnostic session but they have no openings until mid-January. Even if I took it in, I doubt the diagnostics would show anything because this is most likely a software issue. It would also be difficult to duplicate on local roads. I do know another person who has reported this same problem on YouTube and is able to recreate it as detecting a speed limit sign on a parallel service road.

NHTSA ODI #11495877

Official recalls

8

25V876000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V720000 · Engine And Engine Cooling:cooling System:radiator Assembly

Oct 23, 2025

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence & remedy

Consequence: Electrical circuits that overheat increase the risk of a fire.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

25V330000 · Back Over Prevention: Sensing System: Camera

May 21, 2025

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

24V436000 · Back Over Prevention: Sensing System: Camera

Jun 13, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

24V416000 · Equipment:other:labels; Seats:mid/rear Assembly; Structure:body:door

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Additional source detail variants (3)

Structure:body:door

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Seats:mid/rear Assembly

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Equipment:other:labels

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

24V197000 · Electrical System:wiring; Exterior Lighting

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Additional source detail variants (2)

Exterior Lighting

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Electrical System:wiring

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

24V129000 · Seat Belts:front:buckle Assembly

Feb 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

22V947000 · Back Over Prevention: Sensing System: Camera

Dec 22, 2022

Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE26002 · Loss Of Power Steering Assist

Opened Mar 2, 2026 · No close date supplied

Status: open (inferred from source dates) · Electrical System:wiring:connectors/plugs/receptacles; Steering; Steering:electric Power Assist System; Steering:rack And Pinion:rack

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Electrical System:wiring:connectors/plugs/receptacles

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion:rack

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.