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2025 RAM 2500

Owner reports · Recalls · Investigations

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 61 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports1 injury reports

Unknown Or Other complaints

12 reports
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Mileage unknown · Jun 22, 2026
Unknown Or Other

Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering…

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Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering. Issue has not been duplicated by shop tech but was captured on video by owner and given to dealership. This creates a safety concern due to unexpected loss of propulsion in traffic conditions

NHTSA ODI #11745811

Mileage unknown · Apr 27, 2026
Unknown Or OtherFireInjury

On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a n…

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On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a normal and expected driving condition in this area. Immediately after, the vehicle became immobilized, and smoke and fire rapidly developed inside the vehicle and spread to the surrounding field. The driver exited the vehicle quickly and sustained second-degree burns and loss of facial hair. Emergency services responded, and approximately ten fire units were required to contain the fire. The driver was taken to the hospital by ambulance. The vehicle was a total loss. Notably, more than 24 hours after the initial incident, the vehicle reignited while being handled by a tow company. This incident does not appear consistent with normal operating risk. Driving over agricultural debris such as corn husks is a routine condition in rural Nebraska and should not result in catastrophic vehicle failure or fire. Additionally, another fleet operator in the same geographic market reported a nearly identical incident involving a 2025 Ram ProMaster less than one month prior. In that case, the vehicle also caught fire while being driven under normal rural road conditions. There is currently a known recall affecting 2025 Ram ProMaster vehicles. Given the similarity of incidents, severity of outcome, and potential pattern, this may indicate a broader safety defect. This event resulted in driver injury, complete vehicle loss, and damage to surrounding agricultural property. Immediate investigation into potential fire risk and defect in 2025 Ram ProMaster vehicles is strongly requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11733985

Mileage unknown · Mar 14, 2026
SteeringSuspensionUnknown Or Other

My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death …

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My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking occurred without going over large bumps. I took it to a dealership and they did a load balance and alignment without resolving the problem. They noted a wheel was warped and moved it from the front to the back. This did not solve the problem. It seemed to prevent the shaking if I just tap the gas and wait a few seconds instead of holding it. The transition in and out of eco mode (4 to 8 cylinders) should be looked into.

NHTSA ODI #11724265

Mileage unknown · Jan 30, 2026
Unknown Or Other

I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the …

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I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the tank. 7 days later it froze up again. The Service DEF System message seems to come on every time I have already been driving for awhile. I'm not trying to pay $365 every single time it freezes up.

NHTSA ODI #11714452

Mileage unknown · Jan 13, 2026
Electrical SystemUnknown Or Other

The infotainment display continues to flicker after the B4C safety recall was completed at the dealer. This is quite distracting while driving

NHTSA ODI #11710802

Mileage unknown · Nov 20, 2025
Electrical SystemUnknown Or OtherVehicle Speed Control

The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, …

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The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, and the truck was declared unsafe to drive. The vehicle has remained out of service for months while waiting for the replacement instrument cluster, which has been unavailable due to manufacturer part shortages. The problem can be reproduced and is fully documented by the service center.

NHTSA ODI #11700475

Mileage unknown · Sep 3, 2025
Unknown Or Other

Digital dash cluster became inoperative and the entire gauge went black.

NHTSA ODI #11684861

Mileage unknown · Aug 27, 2025
Electrical SystemSteeringUnknown Or Other

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal…

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When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions and I'm afraid it confuses cars around me and presents a potential safety issue.

NHTSA ODI #11683449

Mileage unknown · Aug 15, 2025
Unknown Or Other

Vehicle's digital instrument cluster failed.

NHTSA ODI #11680992

Mileage unknown · Jul 25, 2025
Electrical SystemPower TrainUnknown Or Other

While driving at a low speed vehicle has shut down and VIC says shift into park to start once you shift the vehicle into park you can restart it . This has happened twice and no computer codes are stored.

NHTSA ODI #11676123

Official recalls

6

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

26V225000 · Electrical System: Instrument Cluster/panel

Apr 9, 2026

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.

Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

26V059000 · Electrical System: Integrated Trailer Brake Control; Exterior Lighting:brake Lights; Exterior Lighting:turn Signal

Feb 2, 2026

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Consequence & remedy

Consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Additional source detail variants (3)

Exterior Lighting:brake Lights

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Exterior Lighting:turn Signal

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Electrical System: Integrated Trailer Brake Control

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

25V882000 · Air Bags: Air Bag/restraint Control Module; Electronic Stability Control (esc)

Dec 18, 2025

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

Consequence & remedy

Consequence: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Additional source detail variants (2)

Air Bags: Air Bag/restraint Control Module

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

Consequence: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Electronic Stability Control (esc)

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

Consequence: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

25V826000 · Electrical System: Instrument Cluster/panel

Dec 1, 2025

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Consequence & remedy

Consequence: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.

Remedy: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.

25V297000 · Electrical System: Instrument Cluster/panel; Power Train:automatic Transmission:gear Position Indication (prndl)

May 8, 2025

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence & remedy

Consequence: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Power Train:automatic Transmission:gear Position Indication (prndl)

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.