NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
236 reports67,950 miles · Jan 15, 2004
Engine And Engine CoolingVisibility
ENGINE FAILURE DUE TO LEAKING INTAKE MAIFOLD GASKET ON 3.4L ENGINE. ENGINE WAS METICULOUSLY MAINTAINED TO THAT POINT, WITH ALL SERVICE RECEIPTS TO PROVE THAT FACT. NO PERVIOUS COOLANT LEAKAGE WAS NOTED BEFORE THE PROBLEM. ENGINE BEGAN MAKING SEVERE KNOCKING NOISES WHILE DRIVING IN MOUNTAINS OF WYOMING. SERVICE TECH AT LARAMIE GM…
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ENGINE FAILURE DUE TO LEAKING INTAKE MAIFOLD GASKET ON 3.4L ENGINE. ENGINE WAS METICULOUSLY MAINTAINED TO THAT POINT, WITH ALL SERVICE RECEIPTS TO PROVE THAT FACT. NO PERVIOUS COOLANT LEAKAGE WAS NOTED BEFORE THE PROBLEM. ENGINE BEGAN MAKING SEVERE KNOCKING NOISES WHILE DRIVING IN MOUNTAINS OF WYOMING. SERVICE TECH AT LARAMIE GM AUTO CENTER SAID THAT THE ENGING WAS LOSING OIL PRESSURE AND CONSUMING (LOSING) COOLANT. COOLANT LEAKED INTO THE INTAKE MAINFOLD THROUGH THE FAULTY INTAKE MAINFOLD GASKET. I HAD THE REPAIR DONE, AND NOW 28,000 INTO THE NEW ENGINE, I AM HEARING VARIOUS ENGINE NOISES AGAIN. WILL GO TO NEW LOCAL DEALER FOR ANALYSIS. GM SHOULD REPAY ME FOR THIS--THEY WILL NOT ADMIT ANY RESPONSIBILITY FOR THIS PROBLEM, ONLY OFFERING A DISCOUNT ON A NEW GM CAR. I AM STILL PAYING ON THIS VEHICLE, BECAUSE THE MONEY THAT WOULD HAVE GONE INTO PAYMENTS WENT TOWARD THE NEW ENGINE AT 67,950 MILES. DRIVER'S SIDE POWER WINDOW REGULATOR HAS ALSO FAILED. $650 ESTIMATE TO REPLACE IT. NUMEROUS OTHER PROBLEMS WITH THIS CAR--MANY HAVE BEEN REPAIRED THROUGH RECALLS. THE ENGINE ISSUE SHOULD BE A RECALL AS WELL, OR A CLASS ACTION SHOULD BE STARTED.
NHTSA ODI #10070622
143,987 miles · Jan 15, 2004
Engine And Engine CoolingPower TrainSuspension
THIS VEHICLE WAS VERY WELL MAINTAINED OILCHANGE EVERY 3K MILES, TRANSMISSION SERVICED EVERY 30,000 MILES. THE RACK&PINION WENT OUT IN OCTOBER 2003. THE TRANSMISSION WENT OUT IN MAY OF THIS YEAR AND NOW THE ENGINE. VAN WAS RUNNING HOT, WE REPLACED THE THERMOSTAT, WATER PUMP, OXYGEN SENSOR, MAIN RADIATOR HOSE AND FLUSHED RADIATO…
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THIS VEHICLE WAS VERY WELL MAINTAINED OILCHANGE EVERY 3K MILES, TRANSMISSION SERVICED EVERY 30,000 MILES. THE RACK&PINION WENT OUT IN OCTOBER 2003. THE TRANSMISSION WENT OUT IN MAY OF THIS YEAR AND NOW THE ENGINE. VAN WAS RUNNING HOT, WE REPLACED THE THERMOSTAT, WATER PUMP, OXYGEN SENSOR, MAIN RADIATOR HOSE AND FLUSHED RADIATOR, AND PURCHASED A NEW RADIATOR CAP. IT IS STILL RUNNING HOT. IT HAS A BLOWN HEAD GASKET, AND A WARPED HEAD, NO TELLING WHAT THIS WILL COST.
NHTSA ODI #10070607
87,000 miles · Jan 15, 2004
SteeringVisibility
MY VEHICLE WAS TAKEN TO; TINNEY CHEVROLET, 11249 W. CARSON CITY RD., GREENVILLE, MI 48838 FOR TWO (2) EA. RECALL NOTICES; 1) POWER SLIDING DOOR 2) STEERING BUSHING RESULTS OF RECALLS: 1) POWER SLIDING DOOR WORKED FINE TILL ONE WEEK AFTER TINNEY SERVIE DEPT. WORKED ON IT. (DOESN'T WORK WITH POWER BUTT…
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MY VEHICLE WAS TAKEN TO; TINNEY CHEVROLET, 11249 W. CARSON CITY RD., GREENVILLE, MI 48838 FOR TWO (2) EA. RECALL NOTICES; 1) POWER SLIDING DOOR 2) STEERING BUSHING RESULTS OF RECALLS: 1) POWER SLIDING DOOR WORKED FINE TILL ONE WEEK AFTER TINNEY SERVIE DEPT. WORKED ON IT. (DOESN'T WORK WITH POWER BUTTONS @ ALL NOW ) 2) UPON PICKING-UP VEHICLE FROM THE STEERING (BUSHING) REPAIR WE NOTICED THAT STEERING WHEEL WAS COCKED TO LEFT, STEERS HARD & PULLS TO RIGHT TINNEY CHEVROLET WAS NOTIFIED OF BOTH PROBLEMS AND SAID THAT THEY HAD NOTHING TO DO WITH PROBLEMS. THE VEHICLE WAS FINE PRIOR TO TAKING IT TO THEM FOR THE RECALLS. UPON CONFRONTING THEM THE SECOND TIME, WE WERE INFORMED TO CHECK OUR OWN FUSES ETC.
NHTSA ODI #10070514
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingPower Train
OUR 97 PONTIAC TRANSPORT WAS FINE UNTIL LAST YEAR. NEW TRANSMISSION (70,000 MILES, O.K.) THEN A FEW MONTHS LATER IT BEGAN OVERHEATING--NEW THERMOSTAT, WHICH WORKED FOR A FEW WEEKS, THEN NEW RADIATOR, WHICH WORKED FOR A FEW WEEKS, THEN, WHEN THE MECHANIC SAID IT PROBABLY NEEDED A HEAD GASKET ($2000 OR MORE) WE DECIDED TO GET RID …
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OUR 97 PONTIAC TRANSPORT WAS FINE UNTIL LAST YEAR. NEW TRANSMISSION (70,000 MILES, O.K.) THEN A FEW MONTHS LATER IT BEGAN OVERHEATING--NEW THERMOSTAT, WHICH WORKED FOR A FEW WEEKS, THEN NEW RADIATOR, WHICH WORKED FOR A FEW WEEKS, THEN, WHEN THE MECHANIC SAID IT PROBABLY NEEDED A HEAD GASKET ($2000 OR MORE) WE DECIDED TO GET RID OF IT. BUT WE WERE NOT EVEN ABLE TO USE IT AS A TRADE IN, BECAUSE IT OVERHEATED SO BADLY. THE ELECTRICAL SYSTEM HAD ALWAYS BEEN QUIRKY, BUT LIVABLE (I.E. THE GAS GAUGE HAD NEVER WORKED, THE WINDOWS WERE VERY SLOW AND THE CELL PHONE PLUGS NEVER WORKED) I CALLED THE DEALER (PERUZZI, IN LANGHORNE, PA) BUT, OF COURSE, IT WAS NOT THEIR PROBLEM. THE MECHANIC TOLD US THAT GM WAS USING A NEW COOLANT IN THEIR 97'S WHICH BECAME PROBLEMATIC AS IT AGED--HE THOUGHT THAT MIGHT HAVE BEEN THE ORIGINAL SOURCE OF THE PROBLEM, BUT ACKNOWLEDGED THAT GM HAS NOT ADMITTED TO ANY ERROR. WE WERE THE ORIGINAL OWNERS AND ALWAYS MAINTAINED THE CAR PROPERLY, FROM DAY ONE. THE MECHANIC IS A PERSONAL FRIEND, AND HAS AN EXCELLENT REPUTATION. THE CAR WAS SOLD FOR JUNK. IT'S VALUE, ACCORDING TO EDMUNDS.COM, WAS ABOUT $6000/7000 .
NHTSA ODI #10070158
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingSteering
THE DAY BEFORE I TOOK THE VAN IN FOR REPAIRS IT STOPPED ON ME AND I COASTED HOME WITH HARDLY NO BRAKES AND BAD STEERING.THE REPAIRS THAT I WAS ABOUT TO HAVE DONE WAS FOR A LEAKING INTAKE GASKET.I DID NOT KNOW WHAT HAD HAPPENED UNTIL I READ ABOUT THE SAME THING HAPPENING WITH OTHER PEOPLE.SOME PEOPLE CALL IT VAPOR LOCK. IF THERE…
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THE DAY BEFORE I TOOK THE VAN IN FOR REPAIRS IT STOPPED ON ME AND I COASTED HOME WITH HARDLY NO BRAKES AND BAD STEERING.THE REPAIRS THAT I WAS ABOUT TO HAVE DONE WAS FOR A LEAKING INTAKE GASKET.I DID NOT KNOW WHAT HAD HAPPENED UNTIL I READ ABOUT THE SAME THING HAPPENING WITH OTHER PEOPLE.SOME PEOPLE CALL IT VAPOR LOCK. IF THERE WOULD HAVE BEEN PEOPLE OR OTHER CARS IN MY WAY THIS COULD HAVE TURNED VERY BAD. ALL THE GM DEALERS SAY THAT THIS IS A COMMON PROBLEM. WHEN I CALL GM THEY SAY THEY NEVER HEARD ABOUT IT. SOMETHING NEEDS TO BE DONE NOW ABOUT THIS PROBLEM. THANK YOU , SCOTT EGGEBRECHT
NHTSA ODI #10069739
Mileage unknown · Jan 15, 2004
Visibility
THE WINDOWS IN THE BACK WILL NOT GO OUT. THEY ARE POWERED AND THE DRIVERS SIDE DOOR WINDOW WILL NOT GO UP. THE WINDOWS ARE ALSO POWERED. THE CLOCK IN THE VAN QUIT WORKING ABOUT A YEAR AGO. THE ABS LIGHT AT THE LOWER PANEL CONTROL DOES NOT WORK. THE GAS HAND IS STARTING TO SHOW A FULL TANK OF GAS WHEN THERE IS NOT. THE DOORS …
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THE WINDOWS IN THE BACK WILL NOT GO OUT. THEY ARE POWERED AND THE DRIVERS SIDE DOOR WINDOW WILL NOT GO UP. THE WINDOWS ARE ALSO POWERED. THE CLOCK IN THE VAN QUIT WORKING ABOUT A YEAR AGO. THE ABS LIGHT AT THE LOWER PANEL CONTROL DOES NOT WORK. THE GAS HAND IS STARTING TO SHOW A FULL TANK OF GAS WHEN THERE IS NOT. THE DOORS SOMETIMES WILL LOCK AND THE KEYS ARE IN THE IGNITION. SOMETIMES THE SLIDING DOOR WILL NOT OPEN, WHEN YOU TRY TO OPEN IT.
NHTSA ODI #10069289
51,000 miles · Jan 15, 2004
Service Brakes, Hydraulic
THE BRAKE LOCKED UP AND THE PEDAL BECAME HARD TO PRESS TO DECELERATE THE VEHICLE. THE CONSUMER ALSO HEARD A LOUD CLICKING NOISE COMING FROM THE BRAKES. THE DEALERSHIP HAS BEEN NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM
NHTSA ODI #10054118
Mileage unknown · Jan 7, 2004
Engine And Engine CoolingExterior Lighting
BOTH, NOT JUST ONE OF MY HEADLIGHTS CASINGS POPPED OFF WITHOUT WARNING. I HAVE HAD TO REPLACE THEM. WHICH I HAVE NEVER HAD TO DO WITH ANY OTHER CAR I HAVE OWNED. *AK
NHTSA ODI #10052607
Mileage unknown · Dec 4, 2003
Visibility
MY WINDSHIELD WIPERS STAY STRAIGHT UP WHEN THEY ARE TURNED OFF. THIS IS OBSTRUCTING MY VIEW WHILE DRIVING. *NLM
NHTSA ODI #10049207
119,000 miles · Nov 25, 2003
Steering
NO STEERING CONTROL. STEERING WHEEL SPINS FREELY. INTERNAL POWER STEERING GEAR PROBLEM. *LA
NHTSA ODI #10047534
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
EA02003 · Power Rack And Pinion Steering Failure
Opened Apr 4, 2002 · Closed Dec 10, 2002
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Steering
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE01038 · Steering Rack And Pinion
Opened Nov 14, 2001 · Closed Apr 4, 2002
Status: closed (inferred from source dates) · Steering
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Illustration