TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE …
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TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10579126
93,000 miles · Mar 25, 2014
Electrical System
GM RECENT ADMISSION AND THE NHTSA CONFIRMATION OF ACCIDENTS AND DEATHS CAUSE BY IGNITION SWITCH TURNING OFF IN GENERAL MOTOR VEHICLES IS ALSO APPLICABLE TO PONTIACS TOO WHICH WAS NOT MENTIONED. I HAVE A 2005 PONTIAC GRAN PRIX IN WHICH I HAD THIS HAPPENED TWICE TO ME. THE SECOND TIME ALMOST CAUSING ME TO ALMOST GET SIDE SWIPE…
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GM RECENT ADMISSION AND THE NHTSA CONFIRMATION OF ACCIDENTS AND DEATHS CAUSE BY IGNITION SWITCH TURNING OFF IN GENERAL MOTOR VEHICLES IS ALSO APPLICABLE TO PONTIACS TOO WHICH WAS NOT MENTIONED. I HAVE A 2005 PONTIAC GRAN PRIX IN WHICH I HAD THIS HAPPENED TWICE TO ME. THE SECOND TIME ALMOST CAUSING ME TO ALMOST GET SIDE SWIPE BY A LARGE TRUCK WHILE GOING AROUND A BEND ON A BRIGHT SUNNY DAY IN FLORIDA. AS DESCRIBE BY THE INCIDENT OF THESE EVENTS. I WAS DRIVING AND OPERATING MY PONTIAC NORMALLY, AND WHEN I ENTERED THE CORNER THE CAR LOST ALL POWER AS IT KEPT ON GOING. EVERYTHING SHUT DOWN. AND BECAUSE OF THE LOST OF POWER TO THE STEERING AND POWER BRAKES I HAD TO LITERALLY MANHANDLE THE VEHICLE FROM GOING DIRECTLY INTO ONCOMING TRAFFIC AND GETTING SMASHED. AN EVEN THAT WAS VERY SCARE AND NOW I KNOW THE CAUSE. I DO NOT KNOW WHY GM MODEL FROM SATURN, OLDMOBILE AND PONTIAC ARE NOT MENTIONED IN THE RECALL. BUT OBVIOUSLY THEY ALL USE AND INCORPORATE THE SAME IGNITION SYSTEMS, PARTS AND COMPONENTS. BECAUSE OF NEGLECT OF GENERAL MOTOR I ALMOST LOST MY LIFE DRIVING ONE OF THEIR VEHICLE. I STILL HAVE THE VEHICLE AND I HAVE HAD ONE OTHER INSIDE OF LOST OF POWER THAT COULD BE RELATED. BY I BELIEVE THAT PONTIACS ARE ALSO SUSCEPTIBLE TO THE SAME PROBLEM WITH THE IGNITION SWITCH AS THE CARS THAT ARE ALL BEING RECALLED AND INVOLVED IN DEADLY ACCIDENTS. *TR
NHTSA ODI #10574815
93,580 miles · Jan 24, 2012
Electrical SystemEngine And Engine CoolingPower Train
ON 1/23/12, WHILE BACKING OUT OF A PARKING SPACE ON A LEVEL LOT, MY 2005 PONTIAC GRAND PRIX LUNGED FORWARD. I IMMEDIATELY HIT THE BRAKE. THE CAR WAS IN REVERSE NOT DRIVE! I ATTEMPTED TO BACK OUT AGAIN AND THE SAME THING HAPPENED! THE SECOND TIME IT LUNGED FORWARD SO QUICKLY I WAS AFRAID THE CAR WOULD NOT STOP, EVEN WITH THE B…
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ON 1/23/12, WHILE BACKING OUT OF A PARKING SPACE ON A LEVEL LOT, MY 2005 PONTIAC GRAND PRIX LUNGED FORWARD. I IMMEDIATELY HIT THE BRAKE. THE CAR WAS IN REVERSE NOT DRIVE! I ATTEMPTED TO BACK OUT AGAIN AND THE SAME THING HAPPENED! THE SECOND TIME IT LUNGED FORWARD SO QUICKLY I WAS AFRAID THE CAR WOULD NOT STOP, EVEN WITH THE BRAKE FULLY APPLIED. THIS SECOND LUNGING INCIDENT DAMAGED/CRACKED THE AIR DAM, AS IT WAS NOW WEDGED AGAINST THE CONCRETE PARKING SPACE DIVIDER. AT THE SAME MOMENT, THE DASHBOARD FLASHED/LIT UP LIKE A CHRISTMAS TREE....AND THE ENGINE STALLED. I PUT THE CAR IN PARK AND TURNED THE IGNITION OFF..THEN GOT OUT TO INSPECT THE DAMAGE. UPON RE-ENTERING THE CAR, IT WOULD NOT START! IT FINALLY RESTARTED ON THE THIRD ATTEMPT AND I WAS FINALLY ABLE TO BACK OUT OF THE PARKING SPACE. *TR
NHTSA ODI #10445027
83,300 miles · Sep 29, 2011
Electrical SystemFire
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE HEATER ACTIVATED, A STRONG BURNING ODOR AND A MASSIVE AMOUNT OFF WHITE SMOKE SUDDENLY EMITTED THROUGHOUT THE VEHICLE. THE CONTACT DROVE TO A NEARBY SERVICE STATION, WHERE THE FIRE DEPARTMENT EXTINGUISHED A FIRE UND…
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TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE HEATER ACTIVATED, A STRONG BURNING ODOR AND A MASSIVE AMOUNT OFF WHITE SMOKE SUDDENLY EMITTED THROUGHOUT THE VEHICLE. THE CONTACT DROVE TO A NEARBY SERVICE STATION, WHERE THE FIRE DEPARTMENT EXTINGUISHED A FIRE UNDERNEATH THE FRONT PASSENGERS SIDE INSTRUMENT PANEL AREA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,300.
NHTSA ODI #10427918
113,000 miles · Dec 27, 2010
Electrical System
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT START. THE RADIO AND LIGHTS FUNCTIONED BUT THE VEHICLE WOULD NOT START WHEN ATTEMPTED. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES W…
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT START. THE RADIO AND LIGHTS FUNCTIONED BUT THE VEHICLE WOULD NOT START WHEN ATTEMPTED. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 113,000.
NHTSA ODI #10372510
102,364 miles · Nov 30, 2009
Electrical System
I WAS DRIVING DOWN THE HIGHWAY AND MY GAUGES IN MY DISPLAY STOPPED WORKING. I HIT A BUMP IN THE HIGHWAY AND THEY CAME BACK ON AGAIN. THE NEXT DAY WHEN I TURNED MY CAR BACK ON THE GAUGES WERE NOT WORKING. I HIT MY DASH AND MY GAUGES STARTED WORKING AGAIN. THE GAUGES ARE CURRENTLY NOT WORKING RIGHT NOW. MY CAR IS SCHEDULED TO BE R…
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I WAS DRIVING DOWN THE HIGHWAY AND MY GAUGES IN MY DISPLAY STOPPED WORKING. I HIT A BUMP IN THE HIGHWAY AND THEY CAME BACK ON AGAIN. THE NEXT DAY WHEN I TURNED MY CAR BACK ON THE GAUGES WERE NOT WORKING. I HIT MY DASH AND MY GAUGES STARTED WORKING AGAIN. THE GAUGES ARE CURRENTLY NOT WORKING RIGHT NOW. MY CAR IS SCHEDULED TO BE REPAIRED. *TR
NHTSA ODI #10294023
90,000 miles · Apr 14, 2009
Electrical System
ABS, TRACTION CONTROL, VARIABLE EFFORT STEERING ERROR LIGHTS ON AT SAME TIME. *TR
NHTSA ODI #10265269
33,000 miles · Oct 2, 2008
Electrical System
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HIS HORN WORKED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY NEEDED TO DIAGNOSE THE STEERING COLUMN IN ORDER TO LOCATE THE FAILURE CODE. WITHOUT IT, THEY WOULD BE UNABLE TO DETERMINE WHY THE HORN WORKED INTERMITTENTLY. THE …
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HIS HORN WORKED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY NEEDED TO DIAGNOSE THE STEERING COLUMN IN ORDER TO LOCATE THE FAILURE CODE. WITHOUT IT, THEY WOULD BE UNABLE TO DETERMINE WHY THE HORN WORKED INTERMITTENTLY. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 11/12/08. *LJ THE DEALER STATED THERE WAS MOST LIKELY A LOOSE OR DEFECTIVE CONNECTION INSIDE THE STEERING COLUMN GOING TO THE BCM. UPDATED 11/14/08. *JB THE CONSUMER STATED THE HORN OCCASSIONALLY WORKED ONLY IF HE PUSHED THE PAD AT AN ANGLE. UPDATED 11/14/08. *JB
NHTSA ODI #10244216
33,000 miles · Jan 22, 2008
Electrical System
KEY STUCK IN IGNITION. *TR
NHTSA ODI #10215644
12,000 miles · Nov 29, 2007
Electrical SystemSteering
MY HORN HAS FAILED ON 5 OCCASSIONS. PONTIAC HAS ISSUED A SERVICE BULLETIN TO FIX THIS INTERMISSION HORN FAILURE, BUT THE FIX DOES NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WHERE OTHER MOTORISTS HAVE PULLED OUT IN FRONT OF ME AND I HAVE NOT BEEN ABLE TO WARN THEM, AS THE HORN FAILED. I HOPE THIS ISSUE CAN BE CORRECTED PROPERLY …
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MY HORN HAS FAILED ON 5 OCCASSIONS. PONTIAC HAS ISSUED A SERVICE BULLETIN TO FIX THIS INTERMISSION HORN FAILURE, BUT THE FIX DOES NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WHERE OTHER MOTORISTS HAVE PULLED OUT IN FRONT OF ME AND I HAVE NOT BEEN ABLE TO WARN THEM, AS THE HORN FAILED. I HOPE THIS ISSUE CAN BE CORRECTED PROPERLY BEFORE AND ACCIDENT OCCURS. ALSO, PONTIAC HAS A PROBLEM WITH A KNOWN DEFECT IN THEIR STEERING GEARS THAT THEY ONLY REPLACE WHEN IT FAILS AND ONLY COVER IF IT IS IN THE WARRANTY PERIOD. THIS PROBLEM IS CAUSED BY AN INTERNAL LEAKING OF THE POWER STEERING FLUID THAT IS NOT DETECTED BECAUSE THERE ARE NO EXTERNAL SIGNS OF THE LEAK. THIS TOO IS A SAFETY CONCERN. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
2005 Pontiac Grand Prix Problems, Complaints & Recalls | Skip That Year
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