IllustrationI'VE READ ONLINE THAT THE VEHICLE YEAR MODEL AND MAKE IS SET FOR RECALL BECAUSE OF FAULTY AIRBAGS. AIRBAGS THAT CAN DEPLOY SHARP OBJECTS CAUSING SERVER DAMAGE OR POSSIBLY DEATH. I NEED TO KNOW MORE ABOUT THIS INFORMATION.
2005 Pontiac Grand Prix
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2005 Pontiac Grand Prix do not stand out strongly from the model-year median of 88.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Prix years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2225–50K
2450–75K
2275–100K
22100–150K
9150K+
116 reports with mileage · 32 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports5 fire reports6 injury reports
Air Bags complaints
10 reportsI WAS BROADSIDED BY DRIVER WHO RAN A RED LIGHT AND MY AIR BAGS DID NOT WORK DON'T KNOW WHY THEY DIDN'T I WAS TRAVELING W/B LANCASTER BLVD AND WAS COMING SOUTH BOUND ON A RED LIGHT THERE IS A TRAFFIC COLLISION REPORT IS THERE ANYTHING I CAN DO. *JS
MY CAR HAS BEEN ACTING UP FOR A WHILE. IT STARTED WITH GAUGES AND INFO CENTER FLICKERING WHILE GOING DOWN THE ROAD LIKE IT WAS LOSING POWER INTERMITTENTLY. THAN STARTED DOING THIS THING WHEN YOU START IT AND LET OFF ON THE KEY IT CONTINUES TO TURN ENGINE OVER. I RECEIVED THE LETTER FOR THE RECALL AND TOOK IT IN. I TOLD DEALER W…
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MY CAR HAS BEEN ACTING UP FOR A WHILE. IT STARTED WITH GAUGES AND INFO CENTER FLICKERING WHILE GOING DOWN THE ROAD LIKE IT WAS LOSING POWER INTERMITTENTLY. THAN STARTED DOING THIS THING WHEN YOU START IT AND LET OFF ON THE KEY IT CONTINUES TO TURN ENGINE OVER. I RECEIVED THE LETTER FOR THE RECALL AND TOOK IT IN. I TOLD DEALER WHAT IT WAS DOING AND THEY SNAPPED BACK AND SAID THAT WASN'T PART OF THE RECALL. I SAID OH I THOUGHT THE IGNITION SWITCH WAS THE PROBLEM THEY SAID NO. THEY TOOK MY KEYS PUT THEIR STUPID INSERTS IN AND SENT ME ON MY WAY. I HAVE BEEN NERVOUS ABOUT IT AND THAN TODAY IT HAPPENED GOING DOWN HIGHWAY AT 65MPH AND EVERYTHING SHUT OFF!!! NO AIR BAGS NO POWER STEERING NO POWER BRAKES LUCKILY I WAS NOT IN TRAFFIC AND COST TO SHOULDER SHUT KEY OFF RESTARTED CAR EVERYTHING FINE AGAIN. KEY NEVER TURNED TO OFF POSITION. THE SWITCH ITSELF IS THE PROBLEM. WHY DID SOME GET A NEW SWITCH AND ALL I GET IS A KEY UPGRADE. I AM VERY DISAPPOINTED AND I FEEL THEY HAVE NOT FIXED THE REALLY PROBLEM. I CAN NOT LET ANYONE IN MY FAMILY DRIVE THIS CAR. I LOOK FORWARD TO HEARING YOUR RESPONSE. *TR
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE SEIZED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THREE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING TO THE CHEST AREA WHICH REQU…
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TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE SEIZED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THREE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING TO THE CHEST AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN TWO CRASHES WITH THE SAME FAILURE. ALSO, THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, AN ABNORMAL CLICKING SOUND EMITTED FROM THE VEHICLE AND IT WOULD FAIL TO START. THE CONTACT HAD TO RETRY STARTING THE VEHICLE FOR FIVE MINUTES BEFORE IT WOULD START. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAU…
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SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAUSE THERE WAS NO SPEED INVOLVED AND AMAZINGLY DID NOT HIT ANYONE AND THE RESULT OF THIS I LOST MY CAR. *TR
ACCELERATING ON THE EXPRESSWAY IN TRAFFIC UP 40 MPH, DRY CONDITIONS. VEHICLE IN FRONT OF ME STOPPED QUICKLY. WHEN I DEPRESSED THE BRAKE HARD, I HAD NO ABS ASSIST. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IT WAS A HIGH ENERGY IMPACT. THE VEHICLE DAMAGE CAUSED THE VEHICLE TO BE SCRAPPED AND NOT FIXED. BASED ON THE …
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ACCELERATING ON THE EXPRESSWAY IN TRAFFIC UP 40 MPH, DRY CONDITIONS. VEHICLE IN FRONT OF ME STOPPED QUICKLY. WHEN I DEPRESSED THE BRAKE HARD, I HAD NO ABS ASSIST. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IT WAS A HIGH ENERGY IMPACT. THE VEHICLE DAMAGE CAUSED THE VEHICLE TO BE SCRAPPED AND NOT FIXED. BASED ON THE VEHICLE SPEED AND RATE OF DECELERATION, I WOULD EXPECT THAT THE ABS SYSTEM WOULD HAVE BEEN ENGAGED AND THE AIRBAGS SHOULD HAVE DEPLOYED. IF THE ABS WOULD HAVE BEEN ENGAGED, I BELIEVE THE VEHICLE WOULD HAVE STOPPED IN TIME. THE VEHICLE IN QUESTION HAS BEEN RECALLED FOR AN IGNITION SWITCH DEFECT THAT CAUSES THE DISABLING OF THE ABS AND AIRBAGS. DRIVER SUSTAINED A SPRAINED ANKLE. *TR
I WAS COMING UP THE STREET AND COULD NOT SEE THE LIGHT DUE TO POOR VISIBILITY. THE SUN WAS IN MY EYES. I DIDN'T NOT SEE THE RED LIGHT AND RAN THROUGH IT HITTING AN OLDER JEEP. I WAS GOING BETWEEN 35-45 MPH AND MY AIR BAGS DID NOT DEPLOY EVER THOUGH IT WAS A HEAD ON COLLISION. THE CAR NEEDS THE WHOLE FRONT HALF REPLACED. THE BUMP…
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I WAS COMING UP THE STREET AND COULD NOT SEE THE LIGHT DUE TO POOR VISIBILITY. THE SUN WAS IN MY EYES. I DIDN'T NOT SEE THE RED LIGHT AND RAN THROUGH IT HITTING AN OLDER JEEP. I WAS GOING BETWEEN 35-45 MPH AND MY AIR BAGS DID NOT DEPLOY EVER THOUGH IT WAS A HEAD ON COLLISION. THE CAR NEEDS THE WHOLE FRONT HALF REPLACED. THE BUMPER COVER, ACTUAL BUMPER, BUMPER ABSORBER, BUMPER SUPPORT, HEADLIGHTS, HEADLIGHT BRACKET, FOG LIGHTS, HOOD, AND BOTH FENDERS. I SUFFERED A CONCUSSION AND SEVERE BRUISING FROM HITTING THE STEERING WHEEL. *TR
RIGHT FRONT TIRE BLEW ON MY 2005 PONTIAC GRAND PRIX CAUSING ME TO LOSE COMPLETE CONTROL OF MY VEHICLE ON A HIGHWAY, CROSS OVER THE CENTER LINE AND SLAM HEAD ON INTO AN 8 FOOT DEEP DITCH. NONE OF THE AIRBAGS DEPLOYED. *TR
ME AND MY PARTNER WERE DRIVING ON HWY 1-20 WHEN A CAR THAT WAS IN FRONT OF US (WE WERE IN THE FAR LEFT LANE BY THE MEDIAN) IN THE 3 WAY LANE HWY HIT US HEAD ON. MY AIRBAG IN MY VEHICLE DID NOT COME OUT. *TR
ON 8/5/08 I WAS MAKING A RIGHT TURN WHEN THE CAR ACCELERATED AND I LOST CONTROL HITTING AN EMBANKMENT ON THE LEFT-THE CAR BECAME AIRBORNE CROSSED THE ROAD AND HIT A TREE. THE FRONT LEFT OF THE CAR WAS DESTROYED AND LEFT FRONT WHEEL SHEERED OFF. THE AIR BAG DID NOT DEPLOY. *TR
Official recalls
114V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.