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2004 Pontiac Grand Am

Owner reports · Recalls · Investigations

More warning signs than most Grand Am years

Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.

About this comparison →

When problems were reported

Mileage at the reported incident

223 reports with mileage · 70 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports7 fire reports12 injury reports

What owners actually said

293 reports
Mileage unknown · Mar 29, 2010
Electrical SystemUnknown Or Other

PASSLOCK SYSTEM 2004 GRAND AM PONTIAC, THE SECURITY LIGHT IS BLINKING AND READ THE MANUAL FOLLOW THE STEPS BUT MY CAR WONT CRANK UP

NHTSA ODI #10322690

96,000 miles · Mar 24, 2010
Electrical System

I LOVE MY PONTIAC GRAM AM, THE CAR NOT STARTING HAS BEEN THE ONLY PROBLEM WITH THE CAR. JUST CALLED THE DEALLER SHIP AND THEY SAID IT WOULD COST ABOUT $419 TO FIX THE PROBLEM. I ALREADY SPENT $1000 OR MORE ON TOWES AND NEW BATTIERIES, ETC. TILL I LEARNED THE 10 MIN TRICK. I'M GETTING SICK AND TIRED OF WAITING THE TEN MINUTES F…

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I LOVE MY PONTIAC GRAM AM, THE CAR NOT STARTING HAS BEEN THE ONLY PROBLEM WITH THE CAR. JUST CALLED THE DEALLER SHIP AND THEY SAID IT WOULD COST ABOUT $419 TO FIX THE PROBLEM. I ALREADY SPENT $1000 OR MORE ON TOWES AND NEW BATTIERIES, ETC. TILL I LEARNED THE 10 MIN TRICK. I'M GETTING SICK AND TIRED OF WAITING THE TEN MINUTES FOR MY SECURITY LIGHT TO RESET. WHAT DOES IT TAKE FOR A RECALL THIS PROBLEM. I CAN'T IMAGINE HOW MANY MORE PEOPLE HAVE HAD TO HAVE THIS PROBLEM.

NHTSA ODI #10321729

72,000 miles · Mar 22, 2010
Unknown Or Other

I OWN A 2004 PONTIAC GRAND-AM, WHICH I PURCHASED IN OCTOBER 2003. BETWEEN THE TIME OF PURCHASE AND NOW, MY IGNITION SWITCH HAS GOTTEN STUCK IN THE "OFF" POSITION AT LEAST FOUR TIMES. EACH TIME IT APPEARED THAT IT WAS AN ELECTRICAL PROBLEM WITH THE MANUFACTURER INSTALLED THEFTLOCK SYSTEM . THE THEFTLOCK LIGHT WOULD STILL BE ON …

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I OWN A 2004 PONTIAC GRAND-AM, WHICH I PURCHASED IN OCTOBER 2003. BETWEEN THE TIME OF PURCHASE AND NOW, MY IGNITION SWITCH HAS GOTTEN STUCK IN THE "OFF" POSITION AT LEAST FOUR TIMES. EACH TIME IT APPEARED THAT IT WAS AN ELECTRICAL PROBLEM WITH THE MANUFACTURER INSTALLED THEFTLOCK SYSTEM . THE THEFTLOCK LIGHT WOULD STILL BE ON AFTER THE CAR WAS UNLOCKED USING THE REMOTE AND THE KEY INSERTED IN THE IGNITION. UNTIL A COUPLE OF DAYS AGO, I JUST WAITED IT OUT FOR 10 TO 30 MINUTES AND WOULD BE ABLE TO TURN THE IGNITION SWITCH. HOWEVER, THE LAST TIME IT HAPPENED, WAITING DID NOT WORK. I HAD TO HAVE THE CAR TOWED TO A NEARBY DEALERSHIP FOR SERVICE. THE IGNITION AND LOCK CYLINDER HAVE TO BE REPLACED. THE CYLINDER HAS TO BE ALTERED SO MY KEY FITS. AFTER RESEARCHING I NOW KNOW THAT THIS IS A COMMON PROBLEM WITH PONTIAC. *DT

NHTSA ODI #10321385

30,000 miles · Mar 2, 2010
SteeringCrash

2004 GM PONTIAC GRAND AM WITH POWER STEERING ISSUES THAT HAVE OCCURRED AFTER 30,000 MILES. WHEN THE POWERING STEERING FAILS IT'S EXTREMELY DIFFICULT TO STEER WHEN TRAVELING UNDER 15 MPH. AT THAT TIME, IT'S HAZARDOUS TO MYSELF AND OTHER VEHICLES AS IT'S CHALLENGING TO AVOID A COLLISION DUE TO STEERING FAILURE UNLESS THE VEHICLE…

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2004 GM PONTIAC GRAND AM WITH POWER STEERING ISSUES THAT HAVE OCCURRED AFTER 30,000 MILES. WHEN THE POWERING STEERING FAILS IT'S EXTREMELY DIFFICULT TO STEER WHEN TRAVELING UNDER 15 MPH. AT THAT TIME, IT'S HAZARDOUS TO MYSELF AND OTHER VEHICLES AS IT'S CHALLENGING TO AVOID A COLLISION DUE TO STEERING FAILURE UNLESS THE VEHICLE IS ACCELERATED ABOVE 15 MPH. I PREVIOUSLY STRUCK A VEHICLE WHILE PARKING DUE TO THE POWER STEERING FAILURE, HOWEVER A POLICE REPORT WAS NOT FILED DUE TO THE EXTENT OF DAMAGE WAS NOT SIGNIFICANT. GM HAS RECALLED SIMILAR COMPACT CARS WITH THE SAME ISSUE/ ROAD HAZARD AS MY GM MODEL. *TR

NHTSA ODI #10315531

78,000 miles · Feb 25, 2010
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE DRIVER STATED THAT SHE DROVE TO WORK IN HER VEHICLE AND IT FUNCTIONED NORMALLY. WHEN SHE TRIED STARTING THE VEHICLE LATER THAT EVENING, THE VEHICLE WOULD NOT START. THE DRIVER ALSO STATED THAT THIS WAS NOT THE FIRST TIME THAT THE FAILURE OCCURRED. THE DRIVER STATED THAT THE BODY …

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TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE DRIVER STATED THAT SHE DROVE TO WORK IN HER VEHICLE AND IT FUNCTIONED NORMALLY. WHEN SHE TRIED STARTING THE VEHICLE LATER THAT EVENING, THE VEHICLE WOULD NOT START. THE DRIVER ALSO STATED THAT THIS WAS NOT THE FIRST TIME THAT THE FAILURE OCCURRED. THE DRIVER STATED THAT THE BODY CONTROL MODULE WAS REPLACED AT THE END OF JANUARY AND SHE IS NOW HAVING THE SAME PROBLEM. THE CONTACT ALSO STATED THAT SHE CONTACTED THE DEALER BUT THEY ARE NOT OFFERING ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

NHTSA ODI #10314104

66,000 miles · Feb 21, 2010
Exterior Lighting

TURN SIGNAL SYSTEM KEEPS CLICKING. FOUND PAGES OF REPORTS ON THE WEB FOR THIS PROPLEM. NO SMOKE OR FLAMES YET. NHTSA NEEDS TO GET GM TO FIX THIS PROBLEM. *TR

NHTSA ODI #10312483

66,000 miles · Feb 21, 2010
Electrical System

CAR WILL NOT START. PASSLOCK SECURITY SYSTEM BAD. HAVE TO LEAVE IGNITION ON FOR 10 MINUTES TO LET SYSTEM RESET. FOUND PAGES OF COMPLAINTS ABOUT THE GM PASSLOCK SECURITY SYSTEM ON THE WEB. I GUESS NOTHING WILL BE DONE TILL SOMEHOW THERE IS A DEATH. WITH THE GOV. NOW OWNING A PART OF GM THE NHTSA IS NOW REALLY IN GM'S BACK POCKET …

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CAR WILL NOT START. PASSLOCK SECURITY SYSTEM BAD. HAVE TO LEAVE IGNITION ON FOR 10 MINUTES TO LET SYSTEM RESET. FOUND PAGES OF COMPLAINTS ABOUT THE GM PASSLOCK SECURITY SYSTEM ON THE WEB. I GUESS NOTHING WILL BE DONE TILL SOMEHOW THERE IS A DEATH. WITH THE GOV. NOW OWNING A PART OF GM THE NHTSA IS NOW REALLY IN GM'S BACK POCKET AND WILL NOT DO ANYTHING. *TR

NHTSA ODI #10312479

Mileage unknown · Feb 3, 2010
Electrical SystemExterior Lighting

TURN SIGNAL SWITCH CLICKING, WHEN AFTER USING THE TURN SIGNAL AND DURING DRIVING. I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS THE TURN SIGNAL SWITCH. I SEE THAT IN DECEMBER 2004 GM ISSUED A POLICY COVERING TURN SIGNAL/HAZARD FLASHER FOR A REPLACEMENT. WE DID NOT RECEIVE A LETTER ABOUT THIS. I WOULD LIKE YOU TO LOOK INTO THIS AN…

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TURN SIGNAL SWITCH CLICKING, WHEN AFTER USING THE TURN SIGNAL AND DURING DRIVING. I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS THE TURN SIGNAL SWITCH. I SEE THAT IN DECEMBER 2004 GM ISSUED A POLICY COVERING TURN SIGNAL/HAZARD FLASHER FOR A REPLACEMENT. WE DID NOT RECEIVE A LETTER ABOUT THIS. I WOULD LIKE YOU TO LOOK INTO THIS AND SEE IF THE 2004 GRAND AM IS ALSO INCLUDED IN THIS RECALL, IF SO HOW DO I GO ABOUT TO GET THE DEALERSHIP THE PROPER PAPERS TO FIX THIS ISSUE AT "NO COST" TO ME. THIS HAS BEEN AN OCCURRING ISSUE SINCE EARLY 2009, I JUST HAD TIME TODAY TO GET IT TO THE DEALERSHIP TO HAVE IT LOOKED AT, BECAUSE THE CLICKING IS GETTING WORSE. *TR

NHTSA ODI #10304509

39,000 miles · Jan 7, 2010
Service Brakes, Hydraulic

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE A 2004 PONTIAC GRAND AM. THE OTHER DAY I HAD FRONT BRAKES PUT ON THE CAR. WHEN I DROVE TO THE DOCTOR THE NEXT DAY ,I TRIED TO PASS A VEHICLE THAT WAS GOING TO SLOW. THE NUT I TRIED TO PASS DID NOT WANT ME TO PASS ,SO HE KICKED HIS …

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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE A 2004 PONTIAC GRAND AM. THE OTHER DAY I HAD FRONT BRAKES PUT ON THE CAR. WHEN I DROVE TO THE DOCTOR THE NEXT DAY ,I TRIED TO PASS A VEHICLE THAT WAS GOING TO SLOW. THE NUT I TRIED TO PASS DID NOT WANT ME TO PASS ,SO HE KICKED HIS MOTOR IN AND I LOOKED DOWN AND SAW I WAS DOING 70 MILES AN HOUR. I WENT TO BRAKE SO THAT I COULD FALL BACK IN BEHIND THE NUT, WHEN I APPLIED BRAKES THE CAR WENT SIDE WAYS. I GOT LUCKY AND STRAIGHTENED THE CAR BACK. THANK GOD,OR I WOULD BE DEAD. I TOOK THE CAR BACK TO HAVE THE BRAKES LOOKED AT AND THE QUALIFIED SERVICEMAN SAID THE PROBLEM WAS THAT THE CALIBERS WERE WARPED AND THAT ONLY 20% OF THE BRAKE PAD WAS TOUCHING THE CALIBERS. PROBLEM IS THE CALIBERS ARE MADE OF ALUMINUM AND THEY WARP WITH HEAT. THERE IS NO WAY OF PREVENTING THIS FROM HAPPENING AGAIN AS THERE IS NO WAY TO CHANGE METALS. I HAVE BEEN TOLD THIS IS NOT A FIRST ,OR EVEN THE FIRST THOUSAND THAT THIS HAS HAPPENED. I WOULD LIKE FOR YOU TO CONTACT ME AND LET ME KNOW IF THIS IS TRUE AND IF YOU HAVE STATISTICS THAT SHOW THIS. WILL THERE BE A RECALL? PLEASE CONTACT ME AND LET ME KNOW WHAT I CAN DO TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME [XXX] THANKS AGAIN. *TR

NHTSA ODI #10298605

60,000 miles · Jan 7, 2010
Visibility

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHENEVER IT RAINS OR SNOWS, THE WINDSHIELD FAILED TO WORK; HOWEVER, DURING NORMAL WEATHER CONDITIONS THE WINDSHIELD WIPERS OPERATE NORMALLY. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER AND HAS NOT CALLED THE MANUFACTURER REGARDING THE MALFUNCTION. THE CO…

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TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHENEVER IT RAINS OR SNOWS, THE WINDSHIELD FAILED TO WORK; HOWEVER, DURING NORMAL WEATHER CONDITIONS THE WINDSHIELD WIPERS OPERATE NORMALLY. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER AND HAS NOT CALLED THE MANUFACTURER REGARDING THE MALFUNCTION. THE CONTACT STATED THAT THE FAULTY WIPERS COULD POTENTIALLY CAUSE A CRASH DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10298569

Official recalls

2

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V301000 · Fuel System, Gasoline:storage

Jun 30, 2004

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.