NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
148 reportsClear category filterMileage unknown · Nov 6, 2008
Electrical System
NO INJURIES YET, NO CRASHES YET, AND MANY INCIDENTS OF MY PATIENTS BEING RUN THIN. MY CAR IS HAS GOTTEN WORSE AND THIS PROBLEM HAS BEEN GOING ON FOR THE PAST 17 MONTHS AT-LEAST I HAVE NOT BEEN WRITING EVERY-TIME DOWN BECAUSE IT IS A INCONVENIENCE. NOT ONLY TO ME BUT MY WORK AND EMERGENCY ALSO. I JUST HOPE THAT MY CHILD IS NOT…
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NO INJURIES YET, NO CRASHES YET, AND MANY INCIDENTS OF MY PATIENTS BEING RUN THIN. MY CAR IS HAS GOTTEN WORSE AND THIS PROBLEM HAS BEEN GOING ON FOR THE PAST 17 MONTHS AT-LEAST I HAVE NOT BEEN WRITING EVERY-TIME DOWN BECAUSE IT IS A INCONVENIENCE. NOT ONLY TO ME BUT MY WORK AND EMERGENCY ALSO. I JUST HOPE THAT MY CHILD IS NOT SERIOUSLY HURT ONE DAY AND MY CAR WONT START. I CURRENTLY OWN A 2002 PONTIAC GRAND AM GT. THE SECURITY SYSTEM IS MAKING THE CAR WHERE IT WILL NOT START AND THE SECURITY ALERT LIGHT THAT IS LOCATED ON THE CONSOLE IS ON CONTINUOUSLY. I HAVE A FRIEND THAT HER CAR IS DOING THE SAME BUT IS AT A MORE ADVANCED STAGE THAN MINE.. AND HER CAR ACTUALLY SHUT OFF ON THE ROAD WHILE THE CAR WAS IN MOTION. MY CAR IS NOT TO THAT STAGE TODAY. THE MANUAL SAYS TO REST THE SYSTEM BY ALLOWING THE CAR TO SIT IN THE ON POSITION FOR AT-LEAST 10 MINS WHERE MINE IS TAKING 13-15 MINS. AND ALLOW THE SYSTEM TO RESET. THE CAR IS CURRENTLY NOT STARTING AT-LEAST TWICE A DAY. AND ONE TIME THE CAR ACTUALLY DID NOT START. MY DAD PUT IN A NEW BATTERY AND THAT DID NOT CORRECT THE PROBLEM. I AM AT A LOSS, THE CAR IS DETERIORATING FAST AND THERE IS NO RECALL FOR THIS ISSUE WITH THE SECURITY SYSTEM/PASS-LOCK. THERE ARE MANY PEOPLE WITH THE SAME ISSUE. I FEEL LIKE GM IS TAKING ADVANTAGE OF THE SITUATION JUST TO MAKE A BUCK, AND THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE THAT IS OCCURRING WITH ALL GM VEHICLES. PLEASE HELP! I AM GOING MONDAY TO THE DEALERSHIP TO HAVE A PRICE QUOTED. *TR
NHTSA ODI #10247815
40,000 miles · Oct 6, 2008
Electrical System
2002 GRAND AM GT PASSLOCK SYSTEM. ON OCTOBER 3, 2008 WHEN I TRIED TO RESET THE OIL LIGHT ON MY VEHICLE TURNED THE IGNITION KEY TO ON, VEHICLE WOULDN'T START. THIS HAS HAPPENED LEAST FIVE TIMES WITHIN THE LAST YEAR. I'VE EITHER HAD TO REPLACE THE IGNITION CYLINDER OR THE PASSLOCK SYSTEM. EACH TIME THIS HAPPENED I'VE HAD TO HAVE T…
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2002 GRAND AM GT PASSLOCK SYSTEM. ON OCTOBER 3, 2008 WHEN I TRIED TO RESET THE OIL LIGHT ON MY VEHICLE TURNED THE IGNITION KEY TO ON, VEHICLE WOULDN'T START. THIS HAS HAPPENED LEAST FIVE TIMES WITHIN THE LAST YEAR. I'VE EITHER HAD TO REPLACE THE IGNITION CYLINDER OR THE PASSLOCK SYSTEM. EACH TIME THIS HAPPENED I'VE HAD TO HAVE THE CAR TOWED. *TR
NHTSA ODI #10244507
Mileage unknown · Jul 8, 2008
Electrical SystemExterior Lighting
THERE IS A VERY DISTRACTING CLICKING SOUND IN THE DASH, AS IF THE BLINKERS ARE RUNNING, BUT THEY ARE NOT. SOMETIMES IT'S A FAST CONSTANT CLICKING SOUND, SOMETIMES IT'S A SLOW CLICKING SOUND, BUT IT'S ALWAYS THERE. VERY ANNOYING. *TR
NHTSA ODI #10233487
84,300 miles · May 21, 2008
Electrical System
I HAVE A 2002 PONTIAC GRAND AM. THE PROBLEM STARTED 4 MONTHS AGO. WHEN I PUT ON THE TURN SIGNAL SMOKE WILL START COMING FROM UNDER THE PLASTIC COVER BEHIND THE STEERING WHEEL. I POP UP THE COVER AND OBSERVED THAT THE SMOKE IS COMING FROM INSIDE A SEALED MECHANISM THAT IS BEHIND THE STEERING WHEEL. IT STARTED DOING IT MORE OFTEN …
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I HAVE A 2002 PONTIAC GRAND AM. THE PROBLEM STARTED 4 MONTHS AGO. WHEN I PUT ON THE TURN SIGNAL SMOKE WILL START COMING FROM UNDER THE PLASTIC COVER BEHIND THE STEERING WHEEL. I POP UP THE COVER AND OBSERVED THAT THE SMOKE IS COMING FROM INSIDE A SEALED MECHANISM THAT IS BEHIND THE STEERING WHEEL. IT STARTED DOING IT MORE OFTEN AND AS SOON AS THE BLINKER GOES OFF THE SMOKE WILL STOP. I CALLED A PONTIAC DEALER AND WAS TOLD THAT THEY HAD NO INFORMATION OR RECALLS FOR THIS ISSUE BUT THAT THEY WILL CHECK IT FOR $39.95 I AM AFRAID THAT THE CAR MIGHT JUST CATCH ON FIRE ONE OF THESE DAYS. CAN YOU PROVIDE ME WITH SOME GUIDANCE WHO TO CALL? THE DATE BELOW IS THE LAST TIME IT HAPPENS. BUT LIKE I SAID BEFORE, IT STARTED OCCURRING MORE OFTEN. *TR
NHTSA ODI #10228555
Mileage unknown · Dec 20, 2007
Electrical SystemFire
I BOUGHT MY 2002 GRANDAM WHEN IT WAS A YEAR OLD WITH 22,000 MILES ON IT, I'M THE SECOND OWNER. I HAD PROBLEMS WITHIN A FEW MONTHS. SMOKE CAME FROM THE STEERING COLUMN AND THERE WAS A CLICKING NOISE IN THE DASH. THEN THE BLINKERS DIDN'T WORK RIGHT...WOULD ONLY WORK RANDOMLY...TOOK IT TO THE PLACE WHERE I BOUGHT IT AND THEY REP…
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I BOUGHT MY 2002 GRANDAM WHEN IT WAS A YEAR OLD WITH 22,000 MILES ON IT, I'M THE SECOND OWNER. I HAD PROBLEMS WITHIN A FEW MONTHS. SMOKE CAME FROM THE STEERING COLUMN AND THERE WAS A CLICKING NOISE IN THE DASH. THEN THE BLINKERS DIDN'T WORK RIGHT...WOULD ONLY WORK RANDOMLY...TOOK IT TO THE PLACE WHERE I BOUGHT IT AND THEY REPLACED THE TURN SIGNAL ARM...STILL HAVING TROUBLE TO THIS DAY WITH THE BLINKERS. A FEW MONTHS AGO THE CAR WOULDN'T START...IT WAS TURNING OVER BUT IT WOULDN'T ACTUALLY START. REPAIR SHOP REPLACED FUEL PUMP, DIDN'T SOLVE THE PROBLEM BUT THE CAR RAN FOR A FEW WEEKS AND THEN IT WOULDN'T START AGAIN. REPAIR SHOP SAID THE PASSCODE SECURITY/IGNITION SENSOR HAD TO BE REPLACED. THEY DID IT, AND IT WORKED FOR ABOUT 3 MONTHS AND THE OTHER DAY THE CAR WOULDN'T START, SAME THING AS THE FIRST TIME. I CALLED THE LOCAL PONTIAC DEALERSHIP AND ALL I SAID WHEN THE MECHANIC ANSWERED WAS "I HAVE A 2002 GRANDAM AND IT WON'T START" WITHOUT HESITATION OR ANY OTHER INFORMATION HE ASKED ME "WAS THE SECURITY LIGHT ON?" I SAID "YES! HOW DID YOU KNOW THAT?" HE SAID IT'S A VERY COMMON PROBLEM W/ THESE CARS AND THE ONLY THING TO DO IS HAVE THE PASSCODE SENSOR REPLACED BUT THERE'S NO GUARANTEE THAT IT WON'T HAPPEN AGAIN BECAUSE THEY HAVE NO WAY OF BYPASSING THE SECURITY/PASSCODE SYSTEM. WELL, I TOLD HIM I ALREADY DID THAT A FEW MONTHS AGO, SO HE SAID A TEMPORARY FIX FOR RIGHT NOW IS TO PUT THE KEY IN THE IGNITION AND TURN IT TO ACC, WAIT 10-15 MINUTES AND IT SHOULD START, BUT THIS IS TEMPORARY. WELL, IT DID WORK AND HAS FOR THE LAST FEW DAYS BUT I KNOW IT WILL HAPPEN AGAIN AND I'M WORRIED THAT I'LL GET STRANDED OR LEFT HELPLESS SOMEDAY. IT'S RIDICULOUS TO HAVE TO DEAL WITH THIS PROBLEM AND KEEP PUTTING MONEY INTO A PROBLEM THAT THERE'S NO SOLUTION TO. I LOVED THIS CAR WHEN I FIRST GOT IT AND NOW I HATE IT AND WILL NEVER BUY ANOTHER PONTIAC AGAIN. I'M SO DISAPPOINTED. *TR
NHTSA ODI #10212388
94,259 miles · Dec 8, 2007
Electrical System
PASSLOCK PROBLEM. CAR WILL OFTEN FAIL TO START. SO FAR TURNING THE IGNITION TO THE ON POSITION FOR TEN OR FIFTEEN MINUTES DOES TEMPORARILY SOLVE THE PROBLEM. GM/PONTIAC STATES THAT THEY CAN REPLACE THE PASSLOCK FOR ABOUT $600. *TR
NHTSA ODI #10211239
66,000 miles · Nov 13, 2007
Electrical System
2002 GRAND AM SE BOUGHT USED 11/2006, JULY 2007 CAR STARTS INTERMITTENTLY, TOLD NOTHING CAN BE DONE, BUT ITS A COMMON PROBLEM THIS HAPPENED ABOUT 5 TIMES, AUGUST 2007 CAR WOULD STALL WHILE DRIVING NO WARNING LIGHTS, WOULD START IMMEDIATELY, TOOK INTO DEALER REPLACED A WASHER AS PER A SERVICE BULLETIN, WAS TOLD COULD FIX, MAY NO…
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2002 GRAND AM SE BOUGHT USED 11/2006, JULY 2007 CAR STARTS INTERMITTENTLY, TOLD NOTHING CAN BE DONE, BUT ITS A COMMON PROBLEM THIS HAPPENED ABOUT 5 TIMES, AUGUST 2007 CAR WOULD STALL WHILE DRIVING NO WARNING LIGHTS, WOULD START IMMEDIATELY, TOOK INTO DEALER REPLACED A WASHER AS PER A SERVICE BULLETIN, WAS TOLD COULD FIX, MAY NOT THAT IT COULD BE PASSLOCK SECURITY SYSTEM WAS TOLD THIS IS A VERY COMMON PROBLEM ON THESE CARS AS THE PART AND THE REPLACEMENT PARTS ARE ALL FAULTY, CAR RAN FINE FOR 2 MONTHS, NOW WONT START IN THE MORNING, FUEL PUMP IS TURNING, ALTERNATOR AND STARTER ARE FINE, DEALER SAYS NO PROBLEM FOUND, HAVE TO CRANK 3-5 TIMES TO GET IT TOO START, THEN ITS FINE ALL DAY, AND THE NEXT MORNING WONT START, THEN BECOMES INTERMITTENT. THE PARTS TO REPLACE FAULTY PASSLOCK BRING THE REPAIR JOB TO OVER $500, AND THEY CANT GUARANTEE AND SAID THAT IT WILL HAPPEN AGAIN, I HAVE READ ABOUT THIS ON NUMEROUS WEBSITES AND CANT UNDERSTAND WHY PONTIAC WONT FIX THE PROBLEM. I BOUGHT A NEWER CAR TO ELEVATE REPAIR COSTS AND NOW HAVE TO DEAL WITH A CAR PAYMENT AND AN UNRELIABLE VEHICLE. I WILL NOT BUY A GM CAR AGAIN, DUE TO THEIR POOR CUSTOMER SERVICE AND REFUSAL TO ADMIT THEY HAVE A PROBLEM WHEN SOOO MANY PEOPLE ARE COMPLAINING ABOUT IT. *TR
NHTSA ODI #10208849
103,470 miles · Nov 1, 2007
Electrical System
I OWN A 2002 PONTIAC GRAND AM. EVER SINCE I PURCHASED THE VEHICLE, THE SECURITY LIGHT WILL COME ON FOR A FEW DAYS AND THEN GO OFF AGAIN. IT WOULD NEVER BLINK, JUST STAY ON CONSTANTLY FOR 3 TO 4 DAYS. THIS OCCURS APPROXIMATELY EVER 3 MONTHS OR SO. BEGINNING ON 10/16/07, THE CAR WOULD START AND THEN SHUT OFF AGAIN. THAT DAY I WAS …
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I OWN A 2002 PONTIAC GRAND AM. EVER SINCE I PURCHASED THE VEHICLE, THE SECURITY LIGHT WILL COME ON FOR A FEW DAYS AND THEN GO OFF AGAIN. IT WOULD NEVER BLINK, JUST STAY ON CONSTANTLY FOR 3 TO 4 DAYS. THIS OCCURS APPROXIMATELY EVER 3 MONTHS OR SO. BEGINNING ON 10/16/07, THE CAR WOULD START AND THEN SHUT OFF AGAIN. THAT DAY I WAS ABLE TO RESTART THE CAR IMMEDIATELY AND HAVE NO OTHER PROBLEMS WITH IT. HOWEVER, ON 10/24/07 WHEN I WENT TO LEAVE FOR WORK THE CAR WOULD NOT START. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. AT NOON THAT DAY WHEN MY BOYFRIEND TRIED TO START IT, IT STARTED JUST FINE. I LET IT JUST SIT FOR TWO DAYS WHILE I DROVE ANOTHER VEHICLE TO WORK. I BEGAN DRIVING THE VEHICLE AGAIN ON 10/27. IT RAN FINE UNTIL 1:30 PM ON THE 28TH WHEN I STOPPED TO PUT GAS IN THE CAR. AFTER FILLING UP WITH GAS, THE VEHICLE WOULD NOT START AGAIN. I HAD DONE SOME PRIOR RESEARCH ON THE INTERNET TO SEE IF ANYONE ELSE HAD HAD THIS PROBLEM AS WELL. HUNDREDS OF OTHERS WITH 2002 PONTIAC GRAND AMS ARE HAVING THE SAME PROBLEM. I WAS TOLD TO TURN THE KEY TO ON AND WAIT 10 MINUTES. THE POWER DID COME BACK AFTER 15 MINUTES, HOWEVER, EACH TIME I ATTEMPTED TO RESTART THE VEHICLE, IT WOULD SHUT DOWN AGAIN. AFTER SITTING AT THE GAS PUMP FOR OVER AN HOUR TRYING TO RESET THE SYSTEM, MY BOYFRIEND ARRIVED AND PUSHED ME TO A PARKING SPOT WHERE HE DISCONNECTED THE POWER TO THE BATTERY, WAITED A FEW MINUTES, AND THEN RECONNECTED THE POWER. THE CAR DID START AFTER THAT. I HAVE NOT HOWEVER DRIVEN THE CAR SINCE AS I AM SCARED OF WHERE IT WILL STRAND ME NEXT TIME. I AM LOOKING INTO GETTING IT FIXED. THEY ARE TELLING ME THAT IT'S A DAILY OCCURRENCE TO GET CALLS ABOUT THIS PROBLEM AT THE DEALERSHIPS I HAVE CONTACTED FOR QUOTES. IT IS GOING TO COST $400 TO GET THE IGNITION SWITCH AND HALLS SENSOR REPLACED. PONTIAC NEEDS TO REALIZE THAT THIS IS A SERIOUS SAFETY ISSUE. HOWEVER, I'M AFRAID SOMEONE WILL HAVE TO END UP DYING FROM IT BEFORE THEY DO. *TR
NHTSA ODI #10207622
Mileage unknown · Oct 23, 2007
Electrical System
I PURCHASED A PONTIAC GRAND AM 2002 A FEW YEARS AGO AND I NOW REALIZED THAT THE INDICATOR SWITCH STICKS AND PERIODICALLY SMOKES WHEN IT IS USED. I CALLED AND NOTIFIED THE MANUFACTURER, BUT HAD NO SATISFACTORY RESPONSE. I SPOKE WITH A MECHANIC WHO ADVISE ME IT IS A VERY EXPENSIVE PIECE OF EQUIPMENT. *TR
NHTSA ODI #10206596
63,000 miles · Oct 19, 2007
Electrical System
2002 PONTIAC GRAND AM SHUT OFF WITHOUT ANY WARNING ON 3 SEPARATE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH. IT HAPPENED ON JANUARY 15TH AND 17TH AND 27TH. THE PROBLEM WAS DIAGNOSED AS BEING THE IGNITION SWITCH AND WAS INFORMED THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I WAS ALSO TOLD PONTIAC REFUSES TO RECALL BEC…
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2002 PONTIAC GRAND AM SHUT OFF WITHOUT ANY WARNING ON 3 SEPARATE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH. IT HAPPENED ON JANUARY 15TH AND 17TH AND 27TH. THE PROBLEM WAS DIAGNOSED AS BEING THE IGNITION SWITCH AND WAS INFORMED THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I WAS ALSO TOLD PONTIAC REFUSES TO RECALL BECAUSE THEY DO NOT FEEL IT IS A SAFETY ISSUE. HOW CAN DRIVING IN TRAFFIC AND HAVING YOUR CAR SHUT OFF IN THE MIDDLE OF THE INTERSTATE/HWY NOT BE A SAFETY ISSUE? A DEATH FROM THIS PROBLEM IS IMMINENT. *TR
NHTSA ODI #10206367
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗