NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
538 reportsMileage unknown · Sep 16, 2003
Service Brakes, HydraulicTires
PURCHASED 2001 PONTIAC GRAND AM GT NEW NOVEMBER 2000. SIX MONTHS LATER METAL TO METAL GRINDING NOISE AND VIBRATION IN FRONT - DEALER STATED ROTORS WARPED AND REPLACED UNDER WARRANTY. SIX MONTHS LATER FRONT BRAKE PADS REPLACED TO SAME CONDITION - ROTOR TURNED. SIX MONTHS LATER ANOTHER SET OF FRONT BRAKE PADS. STILL HAVE GRIND…
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PURCHASED 2001 PONTIAC GRAND AM GT NEW NOVEMBER 2000. SIX MONTHS LATER METAL TO METAL GRINDING NOISE AND VIBRATION IN FRONT - DEALER STATED ROTORS WARPED AND REPLACED UNDER WARRANTY. SIX MONTHS LATER FRONT BRAKE PADS REPLACED TO SAME CONDITION - ROTOR TURNED. SIX MONTHS LATER ANOTHER SET OF FRONT BRAKE PADS. STILL HAVE GRINDING NOISE ESPECIALLY AT SPEED UNDER 30 MPH-ESPECIALLY BAD WHEN TURNING. FRONT TIRES CONSTANTLY LOSING AIR. GOODYEAR EAGLE RS P225/50R16 ORIGINAL TIRES 42,000. PLAN TO CONTACT LOCAL GOODYEAR DEALER, GENERAL MOTORS & GOODYEAR NATIONAL CUSTOMER SERVICE AFTER READING COMPLAINTS EXACTLY LIKE MINE. *JB
NHTSA ODI #10039017
38,000 miles · Sep 15, 2003
Exterior Lighting
HAZARD SIGNAL SWITCH FAILED. CONSUMER WAS UNABLE TO GIVE INDICATION TO ONCOMING TRAFFIC. CONSUMER SAID HER VEHICLE HAD THE SAME PROBLEM AS MENTIONED IN RECALL 03V327000 , BUT DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE VIN WAS NOT INCLUDED. *AK
NHTSA ODI #10039950
100 miles · Sep 10, 2003
Electrical System
I HAVE A 2001 PONTIAC GRAND AM GT WITH CURRENTLY 10.000 MILES AND I AM CONSTANTLY HAVING PROBLEMS WITH INTERMITTENT HARD STARTING SINCE I BOUGHT THE CAR NEW. I HAVE BROUGHT THE CAR TO THREE DIFFERENT DEALERS WITH NO RESULTS, THEY SAID SINCE THE PROBLEM IS INTERMITTENT AND THEY CANNOT DUPLICATE IT THEY CANNOT DETERMINE WHAT IT…
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I HAVE A 2001 PONTIAC GRAND AM GT WITH CURRENTLY 10.000 MILES AND I AM CONSTANTLY HAVING PROBLEMS WITH INTERMITTENT HARD STARTING SINCE I BOUGHT THE CAR NEW. I HAVE BROUGHT THE CAR TO THREE DIFFERENT DEALERS WITH NO RESULTS, THEY SAID SINCE THE PROBLEM IS INTERMITTENT AND THEY CANNOT DUPLICATE IT THEY CANNOT DETERMINE WHAT IT IS. *JB
NHTSA ODI #10037593
Mileage unknown · Sep 3, 2003
Engine And Engine Cooling
I HAVE A FRIEND THAT HAS A 2001 OR 2002 PONTIAC GRAND AM GT. 2 WEEKS AGO, THE CATALYTIC CONVERTER BURNED UP. THE DEALER IS TELLING HIM THAT THE PART NEEDS TO BE ORDER IN FROM THE MANUFACTURER AND IN TURN THEY NEED TO ACTUALLY BUILD HIM A NEW ONE. I AM SEARCHING FOR A RECALL ON THIS BECAUSE I HAVE ANOTHER FRIEND WHO HAS A 2002 CH…
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I HAVE A FRIEND THAT HAS A 2001 OR 2002 PONTIAC GRAND AM GT. 2 WEEKS AGO, THE CATALYTIC CONVERTER BURNED UP. THE DEALER IS TELLING HIM THAT THE PART NEEDS TO BE ORDER IN FROM THE MANUFACTURER AND IN TURN THEY NEED TO ACTUALLY BUILD HIM A NEW ONE. I AM SEARCHING FOR A RECALL ON THIS BECAUSE I HAVE ANOTHER FRIEND WHO HAS A 2002 CHEVROLET S10 WHO HAD THE SAME EXACT PROBLEM. BOTH CARS HAVE LESS THAT 100 THOUSAND MILES ON THEM AND I WOULD LIKE TO SEE IF GM SHOULD BE COVERING THE COST OF THIS REPAIR AS IT SEEMS TO BE A MANUFACTURING DEFECT. *AK
NHTSA ODI #10037175
6,668 miles · Sep 2, 2003
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
FUEL PUMP DOES NOT WORK. DEALER NOTIFIED. *AK THE FUEL GAUGE , FUEL INJECTORS, FAN, LIGHTS, DOOR LOCKS, COMPUTER CHIP, OIL LEAK, BRAKES, BLINKERS HAD TO BE REPLACED. GMAC HAD BEEN NOTIFIED ON SEVERAL OCCASIONS AND HAD REFUSED TO COOPERATIVE IN FIXING THE DEFECTS. THESE WERE KNOWN DEFECTS. GMAC REFUSED TO FIX UNDER WARRA…
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FUEL PUMP DOES NOT WORK. DEALER NOTIFIED. *AK THE FUEL GAUGE , FUEL INJECTORS, FAN, LIGHTS, DOOR LOCKS, COMPUTER CHIP, OIL LEAK, BRAKES, BLINKERS HAD TO BE REPLACED. GMAC HAD BEEN NOTIFIED ON SEVERAL OCCASIONS AND HAD REFUSED TO COOPERATIVE IN FIXING THE DEFECTS. THESE WERE KNOWN DEFECTS. GMAC REFUSED TO FIX UNDER WARRANTY AND REFUSED UNDER THE LEMON LAW. *SCC *JB
NHTSA ODI #10024605
36,008 miles · Aug 30, 2003
Vehicle Speed Control
WHEN ALMOST STOPPED WHILE PRESSING DOWN ON BRAKE PEDAL, CAR LUNCHES FORWARD AND ENGINE SLIGHTLY REVS UP BEFORE STOPPING. HAVE ALMOST PUT CAR INTO GARAGE DOOR MAY OF TIMES WHEN THIS HAPPENS. ALSO WHEN MAKING A HARD TURN ON DRY PAVEMENT FROM A STOP , A LOUD BANG OR GROWLING NOISE COMES FROM TRANSAXLE. *AK
NHTSA ODI #10036893
40,000 miles · Aug 27, 2003
Exterior LightingService Brakes, Hydraulic
I AM AN OWNER OF A 2001 PONTIAC GRAND AM SE 4DR. 2.4 4 CYLINDER VEHICLE. CONSUMER IS CONCERNED ABOUT A BRAKING PROBLEM THAT HAS OCCURRED RECENTLY. WHENEVER THE FRONT BRAKES ARE APPLIED THEY PULSATE AND DRAG THE CAR TO A STOP. I HAVE BEEN INFORMED THAT GM HAS HAD MULTIPLE PROBLEMS WITH OTHER CONSUMERS COMPLAINT REGARDING THIS…
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I AM AN OWNER OF A 2001 PONTIAC GRAND AM SE 4DR. 2.4 4 CYLINDER VEHICLE. CONSUMER IS CONCERNED ABOUT A BRAKING PROBLEM THAT HAS OCCURRED RECENTLY. WHENEVER THE FRONT BRAKES ARE APPLIED THEY PULSATE AND DRAG THE CAR TO A STOP. I HAVE BEEN INFORMED THAT GM HAS HAD MULTIPLE PROBLEMS WITH OTHER CONSUMERS COMPLAINT REGARDING THIS SAME ISSUE. IT MUST BE SO PERVASIVE THAT GM HAS ISSUED A SERVICE BULLETIN TO ITS MECHANICS. SEE. GM BULLETIN NO. 00-05-23-002B. I HAVE BEEN WONDERING WHY THERE HASN'T BEEN A RECALL OVER THIS SAFETY ISSUE. NOT ONLY DOES IT AFFECT THE PONTIAC GRAND AM BUT IT ALSO AFFECTS THE CHEVY MALIBU 97-03, OLDS CUTLASS 97-99 AND OLDS ALERO 99-03. IF YOU INVESTIGATE YOUR OWN WEB SITE THERE ARE MORE AND MORE COMPLAINTS POSTED. SOMETHING NEEDS TO BE DONE BEFORE AN ACCIDENT DOES OCCUR. INCIDENTALLY, I AM ALSO HAVING A PROBLEM WITH MY TURN SIGNAL/HAZARD LIGHTS INTERMINTENTLY WORKING. THIS PROBLEM HAS BEEN PINPOINTED AT THE HAZARD LIGHT SWITCH WHICH I HAVEN'T REPLACED JUST YET. I UNDERSTAND THAT THERE IS AN OPEN INVESTIGATION GOING ON OVER THIS ISSUE.*AK
NHTSA ODI #10036709
Mileage unknown · Aug 15, 2003
Service Brakes, HydraulicSuspension
AT 23,000 MILES HAD PROBLEM WITH MY BRAKES PULSATING, I TOOK IT TO THE DEALER, THEY HAD TO REPLACE THE BRAKES AND ROTORS. AT 41,000 MILES HAD PROBLEMS WITH THE BRAKES PULSATED AGAIN, IT USUALLY HAPPENS AT SPEEDS ABOVE 45, WHICH MAKES IT HAD TO KEEP CONTROL OVER THE VEHICLE, THE DEALER SAID MY BRAKE PADS WERE FINE, BUT I SHOULD …
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AT 23,000 MILES HAD PROBLEM WITH MY BRAKES PULSATING, I TOOK IT TO THE DEALER, THEY HAD TO REPLACE THE BRAKES AND ROTORS. AT 41,000 MILES HAD PROBLEMS WITH THE BRAKES PULSATED AGAIN, IT USUALLY HAPPENS AT SPEEDS ABOVE 45, WHICH MAKES IT HAD TO KEEP CONTROL OVER THE VEHICLE, THE DEALER SAID MY BRAKE PADS WERE FINE, BUT I SHOULD HAVE THE ROTORS RESURFACE WHEN I GET MY BRAKE PADS REPLACED. AT 43,000 MILES HAD PROBLEMS WITH THE FRONT END ( ON THE DRIVERS SIDE) AND STEERING. THE FRONT ENDS WAS MAKING ALOT OF NOISE WHEN I WENT OVER BUMPS LIKE SAMETHING WAS BROKEN, AND IT WAS GOING TO FALL APART . THE STEERING, WHEN GOING OVER 45 MILES PER HOUR WITH A 25 DEGREE RIGHT TURN WOULD JERK, BUT IF I HAD THE ETS OFF, THE STEERING WOULD BE COME VERY LOOSE, MAKING IT SEEMS LIKE I HAD NO STEERING AT ALL. THE DEALER FIXED THE PROBLEM WITH THE FRONT END, WHICH THEY TIGHTEN AND LUBE, BUT DID NOT FIND ANY PROBLEM WITH THE STEERING. *AK
NHTSA ODI #10032881
Mileage unknown · Aug 13, 2003
Structure
DASHBOARD IS RISING WHICH COULLD PREVENT AIR BAGS FROM DEPLOYING UPON IMPACT. CONSUMER HAS CONTACTED THE DEALER.*AK
NHTSA ODI #10033796
Mileage unknown · Aug 13, 2003
Visibility
BOTH DRIVER AND PASSENGER EXTERIOR MIRRORS ARE HANGING FROM THE VEHICLE, NO LONGER MOUNTED TO THE DOORS. CAUSE UNKNOWN. *AK
NHTSA ODI #10033785
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Nov 13, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSAXLES (RPO M86) FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WHEN A DRIVER ATTEMPTS TO SHIFT FROM 5TH GEAR TO REVERSE, A SHIFT INHIBITOR CAUSES THE TRANSMISSION TO BE MECHANICALLY IN 4TH GEAR EVEN THOUGH THE SHIFT LEVER INDICATES REVERSE GEAR.
Consequence & remedy
Consequence: IN THIS SITUATION, THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS IN A FORWARD GEAR, WHICH IS NOT PERMITTED BY THE STANDARD.
Remedy: DEALERS WILL DISABLE THE 5TH/REVERSE INHIBITOR BY REMOVING A RETAINING PIN AND REPLACE THE SHIFTER ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration