NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
538 reports41,000 miles · Feb 24, 2004
Suspension
WHILE UNDER WARRENTY, REAR STRUTS WERE REPLACED. 6 MONTHS LATER, SUSPENSION NOISE WAS HEARD AGAIN, HOWEVER NOW FROM THE FRONT END. AT APPROXIMATELY 41,000 MILES (NOV 2003) PONTIAC DEALER STATED THAT THE NOISE WAS "NORMAL" FOR THIS CAR AND THE STRUTS HOWEVER THERE WAS NO SAFETY ISSUE OR MECHANICAL DAMAGE. SEEMS TO ME THAT IF T…
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WHILE UNDER WARRENTY, REAR STRUTS WERE REPLACED. 6 MONTHS LATER, SUSPENSION NOISE WAS HEARD AGAIN, HOWEVER NOW FROM THE FRONT END. AT APPROXIMATELY 41,000 MILES (NOV 2003) PONTIAC DEALER STATED THAT THE NOISE WAS "NORMAL" FOR THIS CAR AND THE STRUTS HOWEVER THERE WAS NO SAFETY ISSUE OR MECHANICAL DAMAGE. SEEMS TO ME THAT IF THERE WAS NO MECHANICAL DAMAGE TO THE STRUT, THEN THE FRONTEND SUSPENSION SHOULD NOT SOUND LIKE A BABY'S RATTLE. NOW WITH APPROXIMATELY 45,000 THE NOISE IS WORSE AND THE STEERING COLUMN HAS OCCASSIONAL "JITTERS" UNDER MODERATE TO HARD BRAKING CONDITIONS. VECHICLE SEEMS TO BE DEVELOPING SEVERAL PROBLEMS LESS THEN 6 MONTHS AFTER WARRENTY EXPIRED.*AK
NHTSA ODI #10058906
44,500 miles · Feb 24, 2004
Engine And Engine Cooling
2001 PONTIAC GRAND AM GT, 44500 MILES, 38 MONTHS OLD. VEHICLE HAS SLOWLY USED RADIATOR FLUID FOR OVER A YEAR, HOWEVER PASSED ALL PRESSURE TESTS AT DEALER. ENGINE BEGAN TO MAKE LOUD NOISES WHEN STARTED BUT QUICKLY DISAPPEARS AS ENGINE WARMS. ENGINE NOISE BECAME VERY LOUD WITHIN A FEW DAYS AND DEALER STATES THE INTAKE MANIFOLD …
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2001 PONTIAC GRAND AM GT, 44500 MILES, 38 MONTHS OLD. VEHICLE HAS SLOWLY USED RADIATOR FLUID FOR OVER A YEAR, HOWEVER PASSED ALL PRESSURE TESTS AT DEALER. ENGINE BEGAN TO MAKE LOUD NOISES WHEN STARTED BUT QUICKLY DISAPPEARS AS ENGINE WARMS. ENGINE NOISE BECAME VERY LOUD WITHIN A FEW DAYS AND DEALER STATES THE INTAKE MANIFOLD GASKET HAS A LEAK WHICH HAS ALSO CUASED DAMAGE TO VALUES AND LIFTERS. REPAIR COST AT $1,600.00 PLUS AN ADDITIONAL $300.00 TO FLUSH ENGINE AND RADIATOR. SYSTEMN FLUSH REQUIRED SINCE RADIATOR FLUID MAY HAVE ENTERED ENGINE. ONLY ENGINE PROBLEM PRIOR TO ENGINE NOISE WAS THE OCCASSIONAL LOSS OF ANTI-FREEZE WHICH DID NOT LEAD DEALER TO PROBLEM. ENGINE OIL IS ALWAYS CLEAN WITH NO SIGNS OF EXTERNAL CONTAMINANTS. DEALER HAS STATED THAT A LOT OF INTAKE MANIFOLD GASKETS ARE BEING REPLACED. *AK
NHTSA ODI #10058905
Mileage unknown · Feb 22, 2004
Service Brakes, HydraulicSuspensionWheels
MY 2001 PONTIAC GRAND AM HAS HAD PROBLEMS WITH BRAKES/ABS AND WHEEL HUBS. WITH 47K MILES ON THE CAR, I'VE HAD PROBLEMS WITH ABS/TRAC OFF/SVC VEHICLE LIGHTS, BRAKES NEEDING TO BE REPLACED & ROTORS TURNED, AND HAVE HAD TO REPLACE BOTH FRONT WHEEL HUBS(AT $391 PER HUB, JUST FOR THE PARTS) AND A WHEEL BEARING. *JB
NHTSA ODI #10058720
23,051 miles · Feb 20, 2004
Engine And Engine Cooling
MY CAR IS A 2001 PONTIAC GRAND AM. IT HAD 23,051 MILES ON IT WHEN THE PROBLEM WAS FIXED. THE PROBLEM WAS THE LOW COOLENT LIGHT WENT ON SO THE INTAKE GASKETS AND NEC PARTS NEEDED REPLACING. A 3 YEAR OLD CAR WITH 23,000 MILES NEEDED $900 WORTH OF REPAIRS WITH NO ACCIDENTS ON IT'S RECORD. *AK
NHTSA ODI #10058605
40,000 miles · Feb 19, 2004
Electrical System
THE HAZARD LIGHTS STOPPED OPERATING. THE FUSES WERE CHANGED TWICE BUT THE PROBLEM STILL OCCURS. *AK THE SIGNAL LIGHTS ALSO FAILED. WHEN THE CONSUMER CHANGED THE FUSES THE LIGHTS WORKED FOR 2-3 WEEKS THEN FAILED AGAIN. *NM
NHTSA ODI #10053398
29,300 miles · Feb 14, 2004
SuspensionTires
FRONT END NOISE.BOUGHT CAR USED. 2001 PONTIAC GRAND AM GT WITH 28990 MI. AT TIME OF PURCHASE. HAVE 36450 MI. NOW. HAVE BROUGHT BACK TO DEALER 4 TIMES SINCE BUYING FOR SAME NOISE. FINALLY TOLD ON LAST VISIT THAT IT IS THE TIRES.FIRST INCIDENT IN 5/2003.NOW TOLD I HAVE TO BUY NEW TIRES TO GET RID OF NOISE.RIDICULOUS SINCE THEY KNE…
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FRONT END NOISE.BOUGHT CAR USED. 2001 PONTIAC GRAND AM GT WITH 28990 MI. AT TIME OF PURCHASE. HAVE 36450 MI. NOW. HAVE BROUGHT BACK TO DEALER 4 TIMES SINCE BUYING FOR SAME NOISE. FINALLY TOLD ON LAST VISIT THAT IT IS THE TIRES.FIRST INCIDENT IN 5/2003.NOW TOLD I HAVE TO BUY NEW TIRES TO GET RID OF NOISE.RIDICULOUS SINCE THEY KNEW OF PROBLEM AND DID NOTHING TO MAKE ME AWARE OF THIS AT TIME OF PURCHASE.HAVE SERVICE BULLETIN AND HAVE READ MANY COMPLAINTS ALONG SAME LINE FOR THIS CAR.DON'T PLAN ON SPENDING A DIME ON TIRES AS IT IS THEIR DEFECT IN MATCHING TIRES TO RIMS.*AK
NHTSA ODI #10058147
34,000 miles · Jan 12, 2004
Electrical SystemEngine And Engine CoolingSuspensionFire
WATER LEAKED INTO FLOORBOARD FROM AIR-CONDITIONER. GRINDING NOISE COMING FROM THE FRONT AND BACK WHEELS. TRIM CAME LOOSE FROM BACK BUMPER. REARVIEW MIRROR FELL OFF. HAD NUMEROUS TIMES WHERE THE CAR WOULD CRANK BUT NOT START (DEALERSHIP COULD NOT DUPLICATE PROBLEM) FRONT DRIVER WINDOW WOULD NOT COME DOWN ON OCCASION. CAR …
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WATER LEAKED INTO FLOORBOARD FROM AIR-CONDITIONER. GRINDING NOISE COMING FROM THE FRONT AND BACK WHEELS. TRIM CAME LOOSE FROM BACK BUMPER. REARVIEW MIRROR FELL OFF. HAD NUMEROUS TIMES WHERE THE CAR WOULD CRANK BUT NOT START (DEALERSHIP COULD NOT DUPLICATE PROBLEM) FRONT DRIVER WINDOW WOULD NOT COME DOWN ON OCCASION. CAR CAUGHT FIRE UNDER THE DASHBOARD WHILE PARKED IN OUR GARAGE. THE FIRE DID EXTENSIVE DAMAGE TO THE INTERIOR OF THE CAR. THE INSPECTOR SENT OUT TO LOOK AT THE CAR (BY GM) SAID THE FIRE WAS ELECTRICAL AND NOT CAUSED BY ANYTHING WE DID TO THE CAR. THE CAR WAS REPURCHASED BY GM ON JANUARY 7, 2004 AFTER BASICALLY CALLING THEM ON A DAILY BASIS TO GET SOMETHING DONE ABOUT IT. *LA
NHTSA ODI #10052974
34,000 miles · Jan 5, 2004
Service Brakes, Hydraulic
WHEN APPLYING THE BRAKES ABS SYSTEM LOCKED. AS A RESULT, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *AK
NHTSA ODI #10053382
Mileage unknown · Jan 1, 2004
Exterior Lighting
I HAVE A 2001 PONTIAC GRAND AM. I RECENTLY BECAME AWARE OF A RECALL FOR THIS VEHICLE MODEL AND YEAR HAVING TO DO WITH HAZARD WARNING SWITCHES THAT ARE DEFECTIVE, CAUSING TURN SIGNALS/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE (RECALL #03V327000, GM RECALL #03043). I HAD THIS INTERMITTENT TURN SIGNAL PROBLEM WITH MY VEH…
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I HAVE A 2001 PONTIAC GRAND AM. I RECENTLY BECAME AWARE OF A RECALL FOR THIS VEHICLE MODEL AND YEAR HAVING TO DO WITH HAZARD WARNING SWITCHES THAT ARE DEFECTIVE, CAUSING TURN SIGNALS/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE (RECALL #03V327000, GM RECALL #03043). I HAD THIS INTERMITTENT TURN SIGNAL PROBLEM WITH MY VEHICLE, SO I CONTACTED GM AND WAS INFORMED THAT MY VIN NUMBER [XXX] IS NOT PART OF THE RECALL. I TOOK THE VEHICLE TO MY LOCAL PONTIAC DEALER ON 12-31-03 FOR A DIAGNOSTIC AND REPAIR. THEY REPLACED THE HAZARD SWITCH. THE SUMMARY ON THEIR INVOICE SAYS: 44337 BAD SWITCH REPLACE HASARD SWITCH 770.5 . THIS SEEMS TO ME TO BE THE PROBLEM DESCRIBED IN THE RECALL, BUT SINCE THIS VEHICLE VIN NUMBER IS NOT IN THE RECALL, I HAD TO PAY THE COST OF PARTS AND LABOR TO FIX THIS PROBLEM ($89.16). I AM SUBMITTING THIS INFORMATION TO YOU BECAUSE OF THE SAFETY ISSUES INVOLVED AND BECAUSE IT APPEARS TO BE RELATED TO THE RECALL MENTIONED ABOVE. THANK YOU.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10051468
Mileage unknown · Jan 1, 2004
Electrical System
BLOWER MOTOR FOR HEATER/AIR CONDITIONER HAS FAILD TWICE. FIRST TIME DID NOT WORK ON 1 OR 2. SECOND TIME FAILD TO OPERATE ON 1,2, AND 3.*AK
NHTSA ODI #10051464
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Nov 13, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSAXLES (RPO M86) FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WHEN A DRIVER ATTEMPTS TO SHIFT FROM 5TH GEAR TO REVERSE, A SHIFT INHIBITOR CAUSES THE TRANSMISSION TO BE MECHANICALLY IN 4TH GEAR EVEN THOUGH THE SHIFT LEVER INDICATES REVERSE GEAR.
Consequence & remedy
Consequence: IN THIS SITUATION, THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS IN A FORWARD GEAR, WHICH IS NOT PERMITTED BY THE STANDARD.
Remedy: DEALERS WILL DISABLE THE 5TH/REVERSE INHIBITOR BY REMOVING A RETAINING PIN AND REPLACE THE SHIFTER ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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