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2009 Pontiac G6

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Pontiac G6 do not stand out strongly from the model-year median of 679.

About this comparison →

When problems were reported

Mileage at the reported incident

589 reports with mileage · 123 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 295 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 190 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports20 fire reports17 injury reports

Seats complaints

12 reports
Clear category filter
Mileage unknown · Jun 4, 2020
Seats

WHEN ADJUSTING THE DRIVERS POWER SEAT POSITION ADJUSTERS, IT TILTS TO THE SIDE WHEN ADJUSTING THE SEAT AND STAYS THAT WAY. *TR

NHTSA ODI #11327333

138,000 miles · Jul 30, 2019
SeatsVehicle Speed ControlWheels

1.WHEN DRIVING WITH THE CRUISE CONTROL ON IT WILL TURN OFF FOR NO REASON. 2. WHEN THE CAR IS ON THE DRIVER'S SEAT GETS REALLY WARM AND THE SEAT IS NOT ON. 3. THE TRACTION CONTROLLER COMING ON WHILE DRIVING.

NHTSA ODI #11240638

64,000 miles · May 6, 2018
SeatsStructure

THE PASSENGER SEAT AIRBAG SENSOR DOES NOT SENSE AN OCCUPANT AND DOES NOT DEACTIVATE IF THE SENSOR IS MADE. THE CAR LEAKS WATER DURING RAIN STORMS PROFUSELY FROM DRAIN LINES CONNECTED TO THE BODY WORK UNDER THE HEADLINER. THE LINES BECOME DISCONNECTED AT THE JOINTS DUE TO POOR DESIGN. WATER LEAKS ONTO THE SEATBELTS AND CURTAIN AI…

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THE PASSENGER SEAT AIRBAG SENSOR DOES NOT SENSE AN OCCUPANT AND DOES NOT DEACTIVATE IF THE SENSOR IS MADE. THE CAR LEAKS WATER DURING RAIN STORMS PROFUSELY FROM DRAIN LINES CONNECTED TO THE BODY WORK UNDER THE HEADLINER. THE LINES BECOME DISCONNECTED AT THE JOINTS DUE TO POOR DESIGN. WATER LEAKS ONTO THE SEATBELTS AND CURTAIN AIRBAGS. THE FLOOR BEHIND THE PASSENGER SEAT BECOMES WET AS WELL. IN THE PAST THERE WAS A RECALL FOR AFTERMARKET SEAT UPGRADES IN THIS CAR THAT WERE AUTHORIZED BY THE MANUFACTURER THAT CAUSE THIS FAULT IN THE AIRBAG SENSOR. THE WATER LEAKING CAUSES ELECTRICAL MALFUNCTIONS IN THE INTERIOR LIGHTING ON THE HEADLINER AS WELL AS IT CAUSES MOLD TO GROW IN THE CARPET DUE TO THE WATER BECOMING STAGNANT. THIS PARTICULAR CAR HAS MANY DOCUMENTED DESIGN FAULTS THAT WOULD CAUSE WATER INTRUSION SUCH AS POOR AIR CONDITIONING DRAINAGE CAUSES WATER TO BACK UP INSIDE THE CAR. AS WELL AS LEAKING FROM POOR SUNROOF SEALING. THE VEHICLE LEAKS PRIMARILY WHEN STATIONARY. THE AIRBAG SENSOR MALFUNCTIONS WHILE THE CAR IN MOVING AND WHEN PARK IS ENGAGED.

NHTSA ODI #11092089

127,000 miles · Jul 19, 2017
Seats

I HAVE A 2009 PONTIAC G6 GXP 4 DOOR SEDAN. MY WIFE AND I BOUGHT THE CAR ON MARCH OF THIS YEAR 2017. WHEN WE PURCHASED THE CAR USED. THE CAR DROVE SMOOTH EVEN THOUGH IT HAD 127,000 MILES. THE ONLY THING WE DIDN'T CHECK WAS THE DRIVER FRONT SEAT. WHEN I TRIED ADJUSTING MY SEAT UPWARD THE SEAT BEGINS TO LEAN SIDE WAYS TOWARDS THE …

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I HAVE A 2009 PONTIAC G6 GXP 4 DOOR SEDAN. MY WIFE AND I BOUGHT THE CAR ON MARCH OF THIS YEAR 2017. WHEN WE PURCHASED THE CAR USED. THE CAR DROVE SMOOTH EVEN THOUGH IT HAD 127,000 MILES. THE ONLY THING WE DIDN'T CHECK WAS THE DRIVER FRONT SEAT. WHEN I TRIED ADJUSTING MY SEAT UPWARD THE SEAT BEGINS TO LEAN SIDE WAYS TOWARDS THE MIDDLE CONSOLE TO THE POINT ITS RUBBING ON IT. I TOOK IT TO THE GM DEALER THEY LOOK AT IT AND TOLD ME THAT THE MAIN METAL BAR FRAME IS BROKEN. THAT I NEEDED A NEW REPLACEMENT SEAT. THEY QUOTED ME $1000. I CONTACTED PONTIAC AND THEY REFUSE TO ADDRESS IT. BECAUSE OF THE MILEAGE ON THE VEHICLE. PLEASE HELP ME. I CAN'T AFFORD THE $1000 FOR A NEW SEAT.

NHTSA ODI #11006468

1,100,000 miles · May 7, 2017
SeatsSteering

POWER STEERING LOSS INTERMITTENTLY AT TIMES POWER STEERING LIGHT COMES ON IF I TURN THE CAR OFF AND RESTART THE LIGHT GOS OUT BUT THE SAME POWER STEERING LOSS HAPPENS A FEW DAYS LATER.HAPPENS AT OFF RAMPS TOO WHILE CAR IS IN MOTION

NHTSA ODI #10983904

84,000 miles · Jan 20, 2016
SeatsFire

TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE SEAT HEATERS WERE DEFECTIVE. THE CONTACT SMELLED A BURNING ODOR WHILE THE SEAT HEATERS WERE ACTIVATED AND FOUND THAT THE DRIVER SEAT HAD A BURN HOLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.

NHTSA ODI #10821195

78,000 miles · Jan 20, 2016
SeatsFire

TL* THE CONTACT OWNS A 2009 PONTIAC G6. AFTER STARTING THE VEHICLE AND TURNING ON THE HEATED LEATHER SEATS AFTER 5 MINUTES, A BURNING ODOR WAS PRESENT. THE FRONT DRIVER SEAT WAS EXTREMELY HOT TO THE TOUCH AND BECAME DISCOLORED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU…

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TL* THE CONTACT OWNS A 2009 PONTIAC G6. AFTER STARTING THE VEHICLE AND TURNING ON THE HEATED LEATHER SEATS AFTER 5 MINUTES, A BURNING ODOR WAS PRESENT. THE FRONT DRIVER SEAT WAS EXTREMELY HOT TO THE TOUCH AND BECAME DISCOLORED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI #10821192

49,377 miles · Mar 31, 2015
Seats

WHILE MAKING A RIGHT TURN, THE FRONT DRIVERS SEAT TRACK WELD BROKE OFF CAUSING THE SEAT TO SHIFT IN POSITION LOSING HEIGHT. *TR

NHTSA ODI #10702922

52,000 miles · May 22, 2014
Seats

TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT MOVED OUT OF POSITION AND LEANED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,…

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TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT MOVED OUT OF POSITION AND LEANED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. DR

NHTSA ODI #10593354

53,000 miles · Feb 19, 2014
Seats

A WELD ON THE FRAME WHICH ANCHORS THE SEAT (DRIVER'S SIDE) TO THE BODY OF THE CAR HAS BROKEN, AND THE SEAT IS LOOSE AND ROCKS. *TR

NHTSA ODI #10565039

Official recalls

4

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Sep 18, 2012

General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.

Consequence & remedy

Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.

Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.