Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
$5,975.00 - IN THE LAST 16 MONTHS THE 1999 PLYMOUTH VOYAGER VAN I PURCHASED AT COURTESY CHRYSLER HAS BEEN IN THE SHOP OVER 18 TIMES, OFTEN FOR THE SAME PROBLEMS. I HAVE HAD TO BUY 6 NEW TIMES AND 3 NEW BATTERIES. ON AVERAGE, I HAVE ADDED BETWEEN 3 AND 4 QUARTS OF OIL EVERY MONTH AND NEW COOLANT EVERY 3 MONTHS (IT OVER HEATS A …
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$5,975.00 - IN THE LAST 16 MONTHS THE 1999 PLYMOUTH VOYAGER VAN I PURCHASED AT COURTESY CHRYSLER HAS BEEN IN THE SHOP OVER 18 TIMES, OFTEN FOR THE SAME PROBLEMS. I HAVE HAD TO BUY 6 NEW TIMES AND 3 NEW BATTERIES. ON AVERAGE, I HAVE ADDED BETWEEN 3 AND 4 QUARTS OF OIL EVERY MONTH AND NEW COOLANT EVERY 3 MONTHS (IT OVER HEATS A LOT). I HAVE SUFFERED VERBAL AND MENTAL ABUSE FROM THE PERSONNEL AT COURTESY CHRYSLER TO THE POINT WHERE I HAD TO JUMP OUT OF MY MOVING VAN AS MY PERSONAL SERVICE ADVISOR WAS BERATING ME AND TOLD ME THAT THERE WAS NOTHING WRONG WITH MY VAN, THE BRAKES, THE ENGINE, ETC., DURING A TEST DRIVE. WHEN I OPENED THE DOOR TO JUMP OUT HE STEPPED ON THE BRAKES...AND THEY DID NOT WORK! MIND YOU, THEY HAD MY VEHICLE IN THEIR SHOP FOR THE LAST TWO DAYS TO REPAIR THE BRAKES AND MY PERSONAL SERVICE ADVISOR KEPT SAYING THAT THE VAN WAS FINE! AFTER GIVING ME A BRAND NEW 2002 CHRYSLER MINIVAN, THEY SAID THAT MY VAN WOULD BE READY THE NEXT AFTERNOON FOR PICK-UP AND IF THERE WERE ANY PROBLEMS, THEY WOULD CONTACT ME.*AK
NHTSA ODI #761819
Mileage unknown · Jan 24, 2002
Service Brakes, HydraulicVehicle Speed ControlCrash
VEHICLE IN REVERSE GEAR WITH FOOT ON THE BRAKE WHEN IT SUDDENLY ACCELERATED BACKWARDS. VEHICLE WAS STOPPED BY TWO CHAIN LINK FENCES. DEALER WAS NOTIFIED AND COULDN'T FIND CAUSE. *AK
NHTSA ODI #8002813
Mileage unknown · Mar 21, 2001
Air BagsElectrical SystemVehicle Speed Control
I HEARD ON THE NEWS THAT FAILURE OF THE AIRBAG/HORN/CRUISE CONTROL MECHANISM HAS BEEN REPORTED ON THIS VEHICLE AND THAT NO RECALL HAD YET BEEN DETERMINED. I EXPERIENCED THE SAME FAILURE. TO DATE, ONLY THE HORN HAS BEEN REPAIRED BUT THE DEALERSHIP INFORM
NHTSA ODI #742820
Mileage unknown · Nov 3, 1999
Vehicle Speed Control
WHEN APPLYING THE GAS PEDAL OVER 30 TO 35MPH, THERE IS EXCESSIVE VIBRATION COMING FROM THE GAS PEDAL. DEALER HAS SEEN VEHICLASEVERAL TIMES AND SAYS IT'S NORMAL. *AK
NHTSA ODI #852442
Mileage unknown · Sep 30, 1999
Engine And Engine CoolingVehicle Speed ControlCrash
CONSUMER WAS PULLING IN A PARKING SPACE AND THE VECHICLE STARTED SMOKING FROM THE EXHAUST SYSTEM. WHILE IN THE PROCESS OF BACKING OUT OF, CAR ACCELERATED AND WENT INTO A DAYCARE BRICK WALL. *AK
NHTSA ODI #849649
Mileage unknown · Mar 2, 1999
Vehicle Speed Control
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN VEHICLE COLLISION.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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