CLOCKSPRING SAFETY RECALL FOR 1999 PLYMOUTH VOYAGER.*MR THE CLOCKSPRING ASSEMBLY THAT CONNECTS STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYTEM ON MINIVAN MAY LOSE THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THIS COULD CAUSE THE DRIVER'S AIRBAG, HORN SPEED CONTROL SYSTEM AND/OR STEERING WHEEL MOUNTED RAD…
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CLOCKSPRING SAFETY RECALL FOR 1999 PLYMOUTH VOYAGER.*MR THE CLOCKSPRING ASSEMBLY THAT CONNECTS STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYTEM ON MINIVAN MAY LOSE THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THIS COULD CAUSE THE DRIVER'S AIRBAG, HORN SPEED CONTROL SYSTEM AND/OR STEERING WHEEL MOUNTED RADIO CONTROLS TO BE INOPERATIVE. *BF
NHTSA ODI #10121530
119,000 miles · Feb 21, 2005
StructureSuspension
DRIVERS SIDE STRUT TOWER HAS DEVELOPED THREE LARGE FATIGUE CRACKS ON TOP OF HOUSING ON FRONT END OF VEHICLE.
NHTSA ODI #10111904
107,269 miles · Dec 28, 2004
Suspension
WHILE DRIVING ANY SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO THE FRONT UPPER BALL JOINTS. THE PROBLEM WAS NOT RESOLVED. PLEASE PROVIDE MORE INFORMATION. *JB
NHTSA ODI #10105441
Mileage unknown · Jan 12, 2004
Suspension
COMPLAINT RECEIVED VIA E-MAIL. I HAVE A SERIOUS CONCERN REGARDING A RUSTED COVER HOUSING ON SUSPENSION SPRINGS ON THE FRONT, DRIVERS SIDE OF MY 1999 PLYMOUTH VOYAGER VAN. I WOULD NOT HAVE BEEN AWARE OF THIS DEFECT IF I HAD NOT HAD MY MOTOR POWER WASHED RECENTLY. THE MAN THAT CLEANED IT POINTED OUT THIS SERIOUSLY RUSTED COVER ABO…
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COMPLAINT RECEIVED VIA E-MAIL. I HAVE A SERIOUS CONCERN REGARDING A RUSTED COVER HOUSING ON SUSPENSION SPRINGS ON THE FRONT, DRIVERS SIDE OF MY 1999 PLYMOUTH VOYAGER VAN. I WOULD NOT HAVE BEEN AWARE OF THIS DEFECT IF I HAD NOT HAD MY MOTOR POWER WASHED RECENTLY. THE MAN THAT CLEANED IT POINTED OUT THIS SERIOUSLY RUSTED COVER ABOVE THE SUSPENSION ,AND TOLD ME IT COULD COLLAPSE, CAUSING THE ENTIRE SUSPENSION TO PROJECT UP AND THROUGH THE WINDSHIELD, AND CAUSE A SERIOUS ACCIDENT. THIS WAS COMMON ON PLYMOUTH VOYAGERS. I ALSO INQUIRED AT A BODY SHOP, AND WAS GIVEN THE SAME INFORMATION, AND A SHOWN A PICTURE OF A CAR THEY WERE PRESENTLY WORKING ON WHICH HAPPENED TO BE THE EXACT SAME 1999 PLYMOUTH VOYAGER AS MINE! DEALER SAID THAT THIS WAS COMMON ON THIS VEHICLE MODEL. I WENT TO THE DEALERSHIP, AND THEY TOLD ME TO CONTACT CHRYSLER CORPORATION BY CALLING THEIR 800 NUMBER. UPON CALLING T CUSTOMER SERVICE I WAS INFORMED THEY WOULD MAKE A NOTE OF MY CONCERN BUT THERE WAS NOTHING THEY COULD DO. CONSUMER BELIEVED THIS WAS A SERIOUS SAFETY FACTOR THAT SHOULD BE TAKEN CARE SOONER RATHER THAN LATER, BEFORE A LIFE THREATENING ACCIDENT WOULD OCCUR. *AK
NHTSA ODI #10101650
97,299 miles · Oct 1, 2003
Suspension
THE CONSUMER STATED THE STRUT TOWER ON THE VEHICLE RUSTED. *JB *JB
NHTSA ODI #10015440
45,000 miles · Jul 24, 2003
Suspension
CONSUMER SAYS VEHICLE WAS TAKEN IN FOR A ROUTINE CHECK. DEALER STATED" THAT THE STRUT TOWER WAS RUSTED. *AK
NHTSA ODI #10030072
Mileage unknown · Nov 18, 2002
Suspension
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH HIS CLOCK SPRING ON HIS VEHICLE WHICH AFFECTS THE HORN, AIR BAGS AND CRUISE CONTROL. DEALER WAS CONTACTED AND STATED THAT THAT DOES NOT HAVE A WARRANTY AND THERE IS NO RECALL ON HIS VEHICLE MODEL OR YEAR. TS
NHTSA ODI #8022914
Mileage unknown · Oct 9, 2001
Suspension
FRONT RIGHT WHEEL CANNOT BE ALIGNED DUE TO POOR SUSPENSION PULLING TO LEFT/ RIGHT AND WEARING TIRE DOWN DUE TO DEFECT. DEALERSHIP WAS AWARE OF PROBLEM. *AK
NHTSA ODI #897520
Mileage unknown · Apr 21, 1999
SuspensionCrash
WHILE DRIVING INTO PARKING LOT VEHICLE VEERED TO THE LEFT AND DID NOT STRAIGHTEN OUT. STRUCK A LIGHT POLE WITH CONCRETE BASE, CAUSING DAMAGE TO VEHICLE. DEALER CONTACTED, AND HAS NOT RETURNED CALL TO CONSUMER. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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